Greenslopes Private Hospital emergency, parking, admission and visitor guide
Greenslopes Hospital, officially Greenslopes Private Hospital, is a Ramsay Health Care private hospital on Newdegate Street in Greenslopes, Brisbane. This guide is made for patients, carers and visitors who want useful details quickly: phone numbers, Emergency Centre access, parking gates, parking fees, admission steps, maternity contacts, specialist search, payment questions, café hours, public transport and map directions.
The aim is simple: help you call the right department, arrive at the right gate, understand possible costs, know what to bring and avoid depending on multiple official pages for basic visit planning.
Fast contact box: Greenslopes Hospital phone numbers and address
Emergency Centre
Open 24/7
No referral or private health insurance is required to be seen in the Emergency Centre.
| Need | Contact / action | Useful detail |
|---|---|---|
| Patient and general enquiries | (07) 3394 7111 | Main hospital switchboard and general enquiry number. |
| Main reception | (07) 3394 7033 | Also listed for courtesy bus information. |
| Courtesy bus information | (07) 3394 7033 | Call before relying on courtesy transport timing or availability. |
| Day of Surgery Lounge | (07) 3394 7332 | Useful for day procedure arrival instructions. |
| Emergency Centre 24/7 | (07) 3394 7654 | Private Emergency Centre; call 000 for life-threatening emergencies. |
| Gastroenterology and Minor Procedure Unit | (07) 3394 7060 | Useful for procedure arrival questions, prep timing or unit-specific instructions. |
| Maternity reception | (07) 3394 7859 | Maternity is on Level 2, John French Wing. |
| Birthing Suites | (07) 3394 7328 | Use for birth-suite related instructions; urgent enquiries should go through the main switchboard if needed. |
| Pharmacy | (07) 3329 4899 | Check medication supply, discharge medication or pharmacy-related questions. |
| Security | (07) 3394 7715 | Useful for security-related concerns on campus. |
| Patient Liaison | (07) 3394 7639 | Use for patient experience, practical concerns or liaison help. |
Greenslopes Hospital map, campus location and route planning
Greenslopes Private Hospital is on Newdegate Street, Greenslopes QLD 4120, about 5 km from the Brisbane CBD and accessible from the South East Freeway or Logan Road. Use your admission letter or appointment instructions to choose the right entrance, because parking and drop-off choices differ across the campus.
Official Greenslopes Private Hospital video
This official Ramsay/Greenslopes video gives a general overview of the hospital’s development, facilities and private hospital role. It is included for orientation only; use the tables on this page for current contact, parking and payment actions.
Private Emergency Centre: 24/7 access, fee and when to call 000
| Emergency Centre status | Patients can present to the Greenslopes Emergency Centre 24 hours a day. |
|---|---|
| Emergency Centre phone | (07) 3394 7654 |
| Referral needed? | No referral is required to be seen in the Emergency Centre. |
| Private health insurance required? | No private health insurance is required for treatment in the Emergency Centre. |
| Out-of-pocket presentation fee | $300 Emergency Centre presentation fee. |
| Extra possible costs | Additional third-party costs may apply for x-ray and pathology. |
| If admitted to hospital | If admission is required, the hospital says options for your care will be discussed with you at the time. |
| Medicare claim processing | The hospital asks patients to pay the account in full, and staff will process the Medicare claim for eligible patients. |
| WorkCover | For workplace injuries, private health insurance is not required and injured employees will not incur personal expenses if their employer has WorkCover due to the direct billing arrangement. |
Useful for cardiac symptoms?
Greenslopes highlights rapid emergency cardiac access through the Emergency Centre, with a team available 24/7 to diagnose, treat and manage emergency cardiac situations.
Useful for orthopaedic injuries?
The hospital describes a sports injury and orthopaedic pathway with rapid care and referral to an orthopaedic specialist at Greenslopes Private Hospital.
Parking gates, car parks, fees and payment rules
Greenslopes Private Hospital offers two on-site visitor parking areas. Choose your car park based on the building you need, not just the closest driveway.
| Parking option | Access | Best for |
|---|---|---|
| Multistorey Visitor Car Park | Nicholson Street Gate 6 or Main Entrance on Newdegate Street Gate 3 | Six levels of undercover secure visitor parking and general hospital access. |
| Admin Building Visitor Car Park | Emergency Centre entrance off Newdegate Street Gate 1 | Closest to Specialist Suites in Administration Building, Queensland X-Ray main department, Gastroenterology Day Procedure, Icon Cancer Care, Dialysis Centre, Specialist Clinics and Ramsay Health Plus. |
| Disabled parking | Available on each level of the Multistorey Visitor Car Park and at other hospital campus locations. | Check the hospital campus map or call the hospital if mobility access is important. |
| Motorcycle parking | Available via Gates 1, 8 and 12 in the purple shaded map areas. | No fee is associated with motorcycle parking in these areas. |
Visitor parking rates
| Time | Cost |
|---|---|
| 0 to 0.5 hour | $7 per exit |
| 0.5 to 1 hour | $13 per exit |
| 1 to 2 hours | $20 per exit |
| 2 to 3 hours | $24 per exit |
| 3 to 24 hours | $31 per exit |
| Weekly ticket | $110, purchased at on-site pay stations |
How to pay for parking
- Both car parks use automated ticketing.
- Take your ticket with you and pay at automated pay stations just before returning to your vehicle.
- Payment by cash is accepted using $5, $10, $20 and $50 notes plus $1 and $2 coins.
- Credit and debit cards are accepted.
- Multistorey car park pay stations are located at each end of the covered walkway to the car park on level 4.
- Admin Building Car Park pay stations are outside the Greenslopes Specialty Clinics and in the ground floor foyer of the Admin Building.
Public transport, taxi rank and courtesy phones
| Bus stop | A bus stop is located on Newdegate Street. |
|---|---|
| Taxi rank | A taxi rank is located on Newdegate Street. |
| Bus routes and timetables | Call TransLink on 13 12 30 or check TransLink for current bus routes and timetables. Selected timetables may also be available from the hospital Information Desk. |
| Taxi phones | Free courtesy telephones to Yellow Cabs taxi service are located in various places within the hospital. |
| Driving note | The hospital is around 5 km from Brisbane CBD and can be accessed via the South East Freeway or Logan Road. |
Admission, online admission form and what to confirm before arrival
For planned surgery, maternity, day procedures or inpatient admission, check the hospital’s admission instructions and complete the online admission process when requested. The hospital links to an online admission form and separates patient information into pre-admission, admission, rights and responsibilities, discharge, fees and patient information pages.
Before admission
- Confirm your procedure date and arrival time.
- Complete the online admission form if requested.
- Ask whether fasting, medication changes or test results are required.
- Confirm whether your procedure is day surgery or overnight admission.
- Ask whether you need a support person to collect you after discharge.
Bring these items
- Photo ID and contact details
- Medicare card
- Private health fund card and policy details
- DVA, WorkCover or third-party approval if relevant
- Medication list and medicines in original packaging
- Allergy information
- Relevant scans, pathology or referral letters
- Payment method for excess, co-payment or estimated costs
Hospital fees, private health insurance, DVA, WorkCover and self-funded payment
Greenslopes is a private hospital, so costs depend on your insurer, admission type, doctors, anaesthetist, procedure, emergency attendance, pathology, radiology, pharmacy, prostheses and any gap or co-payment. The most important step is to confirm your financial obligation before admission.
| Patient type | What to confirm | Useful contact/action |
|---|---|---|
| Privately insured patient | Check whether your policy covers the procedure, whether exclusions/restrictions/waiting periods apply, whether no-gap or gap cover applies, whether you owe excess/co-payment, and whether prosthetic devices are covered. | Call your health fund and the hospital before admission. |
| Less than 12 months with insurer | Your insurer may not accept liability for costs linked to a pre-existing condition or symptoms that existed before joining/upgrading cover. | Ask your insurer specifically about the 12-month rule. |
| DVA patient | DVA Gold Card holders are covered for all treatment. DVA White Card holders are covered subject to DVA approval. | Confirm approval and card status before admission. |
| WorkCover patient | Estimated hospital costs must be paid before/on admission unless the hospital has payment approval from the insurance company. | Confirm claim approval before attending. |
| Third-party patient | Estimated hospital costs must be paid before/on admission unless the hospital has payment approval from the insurance company. | Ask for written payment approval. |
| Self-funded patient | Estimated hospital costs must be paid before/on admission. | Self-funded enquiries: 1800 777 101; email GPH-IFCs@ramsayhealth.com.au. |
| Overseas patient | If insured with an overseas insurer, estimated hospital costs are generally requested before/on admission. | Confirm payment rules with the hospital and insurer before travel/admission. |
Costs that may not be covered by your insurer
Common extra-cost areas
- Ambulance transfers
- Non-medical services such as hairdresser or beauty services
- Non-admission related, non-PBS and discharge medications
- Interpreter, hearing or speech impairment services
- Boarder accommodation, boarder meals and visitor meals
- Non-Medicare rebateable items or services
- Newspapers, magazines and personal items
- Aids and equipment
- Obstetric packages
- Telephone calls and car parking
You may also get separate accounts from
- Emergency Centre attendance
- Treating doctors and surgeons
- Anaesthetists
- Other medical practitioners or assisting surgeons
- Physiotherapy or other allied health services
- Pharmacy
- Pathology services such as blood tests
- Radiology services such as x-rays
How payments can be made
- In person: cash, EFTPOS, bank cheque, Visa or Mastercard.
- For American Express or Diners, check with the hospital first.
- Telephone payment: Visa and Mastercard.
- BPAY internet or phone banking may be available.
- The hospital will provide an “Estimate of Patient Costs” after processing online admission or admission paperwork, but extra costs can apply if circumstances, procedure details or length of stay change.
Services, specialists and treatment areas at Greenslopes Private Hospital
Greenslopes Private Hospital describes itself as an acute care hospital offering inpatient, outpatient and critical care services, with advanced medical, surgical and diagnostic technology. It also describes itself as a tertiary referral centre with many visiting specialists offering subspecialty expertise.
| Service area | What the hospital offers / what users should know |
|---|---|
| Emergency Medicine | 24/7 private Emergency Centre with a $300 out-of-pocket presentation fee and possible third-party x-ray/pathology costs. |
| Cardiac Care | Cardiac services include emergency cardiac care, chronic heart condition support, cardiac rehabilitation, cardiac catheter laboratory, hybrid theatre, coronary care unit, acute cardiac ward and ICU support. |
| Robotic Surgery | The hospital says it is Queensland’s leading robotic surgical unit, first offering robotic procedures in 2008, and has performed thousands of robot-assisted procedures. |
| Cancer Care | Personalised cancer care is offered in connection with Ramsay Cancer Care, including clinical and research-linked care pathways. |
| Renal Dialysis | The Henry Dalziel Renal Dialysis Unit is listed as a hospital service. |
| Mental Health | Includes Keith Payne Unit programs, including CBT-based programs and veteran-focused mental health services. |
| Pathology and Radiology | Pathology and radiology are listed services; users should check referral, booking, costs and report timing directly. |
| Pharmacy | Hospital pharmacy contact: (07) 3329 4899. |
| Ramsay Health Plus | Listed as a hospital service and near the Admin Building Visitor Car Park. |
| Rehabilitation Services | Rehabilitation is listed as a clinical service area, with veteran-focused rehabilitation information also noted on hospital pages. |
| Orthopaedics | Includes orthopaedic services and rapid emergency/sports injury pathways through the Emergency Centre. |
| Women’s Health and Maternity | Maternity services are on Level 2, John French Wing; dedicated maternity reception and birthing suite numbers are listed. |
Clinical services listed by the hospital
The hospital’s services overview lists many clinical areas, including anaesthetics, bariatric surgery, breast and endocrine surgery, cancer services, cardiology, cardiac surgery, cardiothoracic surgery, colorectal surgery, dermatology, ENT, emergency medicine, endocrinology, fertility, gastroenterology, general medicine, general surgery, genetics, geriatric medicine, gynaecology, gynaecological oncology, haematology, hepatic and biliary surgery, hypertension, immunology and allergy, infectious diseases, intensive care, medical oncology, mental health, neurology, neurosurgery, obstetrics/maternity, ophthalmology, oral and maxillofacial surgery, orthopaedic surgery, pain medicine, plastic surgery, rehabilitation, renal dialysis, renal medicine, respiratory and sleep medicine, rheumatology, robotic surgery, spine surgery, urogynaecology, urology, vascular surgery and vascular medicine.
Doctors, specialists and how to check availability
Specialist search
Greenslopes provides a specialist search page where users can search by doctor name or browse specialist information. This is the safest way to verify current specialist listings.
Important availability note
Doctor consulting days, theatre lists, fees and appointment availability can change. Do not rely on old third-party schedules. Call the specialist rooms or hospital before planning travel.
Maternity location, contacts and visiting hours
| Maternity location | Level 2, John French Wing, Greenslopes Private Hospital, Newdegate Street, Greenslopes QLD 4120. |
|---|---|
| Maternity Reception | (07) 3394 7859 |
| Birthing Suites | (07) 3394 7328 |
| Urgent maternity enquiry | Contact the main switchboard on (07) 3394 7111 if urgent. |
| Maternity visiting hours | 10:30am to 1:00pm and 3:00pm to 8:00pm. |
| Rest period | 1:00pm to 3:00pm. |
| Partners | Partners are welcome to visit at any time. |
Visitor information, cafés, internet and practical facilities
Hudson’s Coffee locations
- Main Foyer, Lobby Level: 6:30am to 5:00pm Monday to Friday.
- Main Foyer, Lobby Level: 8:00am to 3:00pm Saturday and Sunday.
- Ground Floor, Administration Building / Greenslopes Specialty Clinics: 9:00am to 2:00pm Tuesday to Friday.
Visitor planning tips
- Check the ward’s visiting rules before arriving.
- Use Newdegate Street for taxi/bus access.
- Use Gate 1 Admin Building Car Park for Specialist Clinics and nearby services.
- Keep your parking ticket with you and pay before returning to your car.
Patient support, pastoral care and veteran services
Pastoral care
The hospital lists pastoral care and chaplaincy support under patient support services. Ask ward staff or Patient Liaison if you need spiritual, emotional or family support during a stay.
Veteran support
The hospital lists a Veteran Liaison Officer and has a long veteran-care history. Greenslopes also describes unique multidisciplinary services for entitled veterans and war widows.
Questions to ask before visiting or booking
Before admission or procedure
- “What time should I arrive and which entrance should I use?”
- “Do I need to complete the online admission form before arrival?”
- “Do I need to fast, stop medication or bring recent test results?”
- “Will I be treated as day surgery or overnight admission?”
- “Who should pick me up after discharge?”
Before paying or parking
- “What is my estimated patient cost?”
- “Does my insurer cover this procedure at Greenslopes?”
- “Do I have an excess, co-payment or gap?”
- “Will I receive separate accounts from doctors, anaesthetist, pathology or radiology?”
- “Which car park and gate is closest to my department?”
Official Greenslopes Hospital links used for this guide
| Need | Official page |
|---|---|
| Main website | Greenslopes Private Hospital official website |
| Contact numbers and address | Contact Greenslopes Private Hospital |
| Locate hospital | Locate us |
| Parking gates and fees | Parking and transport |
| Public transport | Public transport |
| Emergency Centre | Emergency Centre |
| Admission | Admission information |
| Payment information | Fees and charges |
| Services overview | Services overview |
| Specialists | Specialist search |
| Maternity contact | Maternity contact us |
| Maternity visiting hours | Maternity visiting hours and parking |
| Cafés | Cafés and internet access |
Greenslopes Hospital FAQs
What is the address of Greenslopes Hospital?
Greenslopes Private Hospital is located on Newdegate Street, Greenslopes QLD 4120.
What is the main phone number for Greenslopes Private Hospital?
The main patient and general enquiries number is (07) 3394 7111.
Does Greenslopes Hospital have a 24/7 Emergency Centre?
Yes. Greenslopes Private Hospital has a 24/7 private Emergency Centre. The Emergency Centre phone number is (07) 3394 7654. For life-threatening emergencies, call 000.
How much is the Greenslopes Emergency Centre presentation fee?
The hospital lists an out-of-pocket Emergency Centre presentation fee of $300. Extra third-party costs may apply for x-ray and pathology.
Do I need private health insurance to attend the Greenslopes Emergency Centre?
No. The hospital states that no referral or private health insurance is required to be seen in the Emergency Centre.
Where should I park at Greenslopes Private Hospital?
Visitor parking is available in the Multistorey Visitor Car Park via Nicholson Street Gate 6 or Newdegate Street Gate 3, and in the Admin Building Visitor Car Park via Gate 1 near the Emergency Centre entrance.
How much does parking cost at Greenslopes Private Hospital?
Visitor parking starts at $7 for 0 to 0.5 hour, $13 for 0.5 to 1 hour, $20 for 1 to 2 hours, $24 for 2 to 3 hours and $31 for 3 to 24 hours. A weekly ticket is listed at $110.
What are the Greenslopes maternity contact numbers?
Maternity Reception is (07) 3394 7859 and Birthing Suites is (07) 3394 7328. For urgent maternity enquiries, call the main switchboard on (07) 3394 7111.
What are Greenslopes maternity visiting hours?
Maternity visiting hours are 10:30am to 1:00pm and 3:00pm to 8:00pm, with a rest period from 1:00pm to 3:00pm. Partners are welcome to visit at any time.
How do I find a specialist at Greenslopes Private Hospital?
Use the official Greenslopes specialist search page or call the hospital. Always confirm whether the doctor consults at Greenslopes, operates at Greenslopes, or both.
Source and update note
This guide is based on official Greenslopes Private Hospital and Ramsay Health Care pages for contact details, address, Emergency Centre, parking, public transport, admission, payments, services, maternity, specialists and visitor information. Phone numbers, fees, parking rates, admission rules, visiting hours and services can change, so confirm personal or urgent details directly with the hospital before travelling.
This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.