How We Structure Hospital Directory Fields
This page explains how our editors decide what information belongs on a hospital page and how fields should be phrased. The goal is consistency, transparency and usefulness without turning directory data into medical advice.
Core Page Fields
| Field | Meaning | Verification note |
|---|---|---|
| Focus hospital | The hospital, campus or branch the page is about. | Must match an official or hospital-controlled source. |
| Address | Street address, suburb, state/territory and postcode where available. | Do not infer from map pins without source confirmation. |
| Main phone | Switchboard or main contact number. | Prefer official contact pages; avoid unverified directory copies. |
| Appointments | How a user should reach outpatient, specialist, clinic or booking information. | Link to official booking/referral/contact route where public. |
| Emergency department | Whether the hospital is shown as having an ED or emergency service. | Only state when supported by official source; always include 000 notice. |
| Doctors | Names or practitioner pages when officially published. | Use as directory context only; do not imply recommendation. |
| Visiting and parking | Practical visitor information. | Link to official pages because rules change frequently. |
Duplicate and Location Handling
Same-intent duplicate keywords are merged into one canonical page. Same hospital name in different locations is kept separate when the address, phone number, appointment path or patient route is different. Hospital networks with multiple campuses are handled carefully so users do not call or travel to the wrong campus.
Unverified Fields
If a detail is unavailable, the article should say to confirm with the hospital switchboard or official website. Guessing a phone number, doctor list, appointment route or emergency department status creates user risk and is not allowed.