Editorial Policy — AussiHospitals.org

Editorial Policy

How We Write Australian Hospital Directory Pages

Our editorial policy protects users from low-value, outdated or medically risky content. The site is built for practical hospital information — where the hospital is, how to contact it, how to find official appointment or patient-service pages — not for diagnosis or treatment decisions.

Editorial Mission

aussihospitals.org/ exists to make public hospital and private hospital information easier to navigate. Many users reach a hospital page in a hurry: they need an address, phone number, clinic contact, emergency department context, visiting page, parking note or official appointment path. Our articles prioritise those practical actions.

  • We write in clear, short paragraphs with task-based sections.
  • We avoid medical advice and separate directory facts from health information.
  • We do not invent phone numbers, doctors, appointment forms, visiting hours or department names.
  • We mark uncertain details as needing confirmation instead of filling gaps with guesses.
  • We review high-traffic and high-risk pages more often than low-traffic pages.

Content Rules for Hospital Pages

  1. Start with the official hospital identity.Confirm the hospital or campus name, suburb, state/territory and official website before writing the page.
  2. Verify contact routes.Use hospital-controlled pages or state/territory health service pages for main switchboard, admissions, outpatient clinics, medical records and appointment pages.
  3. Separate emergency information.Say whether an emergency department is listed only when a reliable source supports it, and always direct life-threatening situations to 000.
  4. Avoid clinical interpretation.Do not explain symptoms, treatments, medicine, surgery choices or whether a user should select a specific hospital.
  5. Show last-reviewed context.Every page should tell users when the page was reviewed and what source type was used.

Editorial Independence

We are not a hospital, health insurer, state health department, ambulance service, government agency, doctor booking platform or medical provider. Hospitals do not control our editorial wording unless a correction is needed for a factual directory detail.

Corrections are welcome

If a hospital representative or user reports a correction, we verify it against an official source before changing the page. We do not accept promotional wording as a substitute for verification.

Prohibited Content

We avoidWhy
Disease and symptom adviceA directory site should not replace clinical care or Healthdirect/medical guidance.
Unverified doctor listsPractitioner details change, and doctor names require careful official checking.
Hospital rankings for urgent careUrgent care choices should be made via 000, clinicians or official health services, not SEO content.
Fake appointment buttonsUsers must go to official hospital or health service booking/contact pages.
Copied hospital descriptionsWe write original directory summaries and link to official sources for full details.