Maroondah Hospital emergency access, outpatient appointments, parking and map guide
Maroondah Hospital, officially listed by Eastern Health as Eastern Health Maroondah, is a public hospital in Ringwood East serving Melbourne’s outer east. This guide is built for patients, carers and visitors who need the right phone number, Emergency Department entrance, outpatient appointment route, parking cost, transport option, mental health contact or visitor information before travelling.
Use the practical sections below to check Davey Drive access, 24-hour ED details, Specialist Clinics enquiries, concession parking, HITH, Breast and Cancer Centre services, what to bring, pharmacy and visitor notes, without reading long generic paragraphs.
Quick answer: Maroondah Hospital address, phone and opening hours
Emergency Department
Open 24 hours, 7 days
Entrance is via Davey Drive.
Life-threatening emergency: 000
Outpatient clinics
Specialist Clinic enquiries
Use the Patient Enquiry Form only for non-urgent Acute Specialist Clinics enquiries.
| Hospital name | Maroondah Hospital / Eastern Health Maroondah |
|---|---|
| Address | Davey Drive, Ringwood East, VIC 3135. Healthdirect also lists the address as 1-15 Davey Drive, Ringwood East VIC 3135. |
| Hospital enquiries | 1300 342 255 |
| From overseas | +61 3 8804 9999 |
| Specialist Outpatient Clinic enquiries | 1300 342 255 |
| Reception hours | 8:00am to 8:00pm |
| Emergency Department hours | 24 hours a day, 7 days a week |
| Emergency Department entrance | Via Davey Drive |
| Mental Health Adult Inpatient Unit 1 | (03) 9955 1116 |
| Mental Health Adult Inpatient Unit 2 | (03) 9955 1144 |
| Best first step | For appointments, referrals, ward calls or department routing, call 1300 342 255. For life-threatening symptoms, call 000 first. |
Maroondah Hospital map, Davey Drive entrance and Ringwood East location
Maroondah Hospital is in Ringwood East. The Emergency Department entrance is via Davey Drive. Paid public parking is available in the on-site multi-deck car park off Davey Drive, and bus route 380 stops near the hospital in Grey Street.
Emergency Department at Maroondah Hospital
| Emergency detail | What patients should know |
|---|---|
| ED opening hours | 24 hours a day, 7 days a week. |
| ED entrance | Via Davey Drive. |
| On arrival | Eastern Health says patients are assessed by a triage nurse who determines urgency and how quickly the patient needs to be seen. |
| Triage categories | Eastern Health lists five categories: Category 1 Resuscitation, Category 2 Emergency, Category 3 Urgent, Category 4 Semi-urgent and Category 5 Non-urgent. |
| Waiting order | The most seriously ill patients are prioritised. Less urgent patients may wait until a clinician is available. |
| Children in ED | Eastern Health says each emergency department includes purpose-built waiting and treatment areas for children, and children are also triaged on arrival. |
| If symptoms change while waiting | Tell a staff member immediately if the patient’s condition changes, worsens or if you decide to leave. |
| After-hours alternative | Eastern Health notes My Emergency Dr may provide after-hours telehealth consultations for eligible residents of eastern/northeastern Melbourne, with price conditions. It is not a replacement for 000 emergencies. |
Specialist outpatient appointments, referrals and changes
For Maroondah Hospital outpatient and Specialist Clinic appointments, use Eastern Health’s official contact pathway. The public contact page says appointment changes should use hospital contact details, not the general online contact form.
Use 1300 342 255 for
- Specialist Outpatient Clinic enquiries
- Submitted referral enquiries
- Appointment enquiries
- Hospital department routing
- Ward contact help
- Non-urgent clinic questions when you cannot find a direct number
Patient Enquiry Form can be used for
- Updating details before an Acute Specialist Clinic appointment
- Asking about appointment status
- Requesting to reschedule or cancel a booked appointment
- Requesting removal from a waiting list
- Requesting a copy of pathology/imaging form or script
- Responding to a validation SMS or letter
- Requesting telehealth appointment information
| Appointment situation | Best action | Important note |
|---|---|---|
| You need a new Specialist Clinic appointment | See your GP or referring clinician. Eastern Health Specialist Clinics use HealthLink SmartForms/eReferral pathways for GP referrals. | Patients usually cannot self-create a specialist referral; ask your GP/referrer to use the correct Eastern Health pathway. |
| You already have an appointment letter | Use the phone number or instructions on the letter first. | Clinic locations may change across Eastern Health sites, so confirm the exact campus and entrance. |
| You need to reschedule or cancel | Call 1300 342 255 or use the Patient Enquiry Form if it relates to Acute Specialist Clinics. | The form is not suitable for urgent enquiries. |
| Your condition has deteriorated | Contact your GP, call 000 for emergencies, or attend the nearest Emergency Department if urgent. | Do not use the Patient Enquiry Form for urgent clinical deterioration. |
| Your service is Oncology, Maternity, Allied Health, Ophthalmology, Endoscopy, Neurodiagnostics, Maroondah Breast and Cancer Centre or similar | Use the service-specific contact route or call 1300 342 255 for direction. | Eastern Health says the Acute Specialist Clinics Patient Enquiry Form is not suitable for several listed services. |
| GP/referrer has submitted a referral | For submitted referral or appointment enquiries, contact Specialist Clinics Administration and Booking Team via 1300 342 255. | Referrers may use HealthLink SmartForms; HealthLink technical support is separate from Eastern Health clinic booking. |
Maroondah Hospital services, clinics and care areas
Eastern Health describes Maroondah Hospital as a metropolitan teaching hospital established in 1976, providing secondary acute care and acute adult mental health services. Services include emergency medicine, general and specialist medicine, general and specialist surgery, critical care, ambulatory care and allied health.
| Service area | What is available | What to confirm |
|---|---|---|
| Emergency medicine | 24-hour Emergency Department via Davey Drive. | Call 000 for life-threatening symptoms. ED waiting order depends on triage urgency. |
| General and specialist medicine | Secondary acute hospital care and specialist medical services. | Referral route, clinic location and current appointment status. |
| General and specialist surgery | Hospital surgical services and related inpatient/outpatient care. | Pre-admission instructions, fasting, medications, anaesthetic plan and discharge transport. |
| Critical care services | Critical care capability including ICU history noted in Eastern Health’s 50-year overview. | Ward contact, visiting rules and family update process. |
| Adult mental health | Major provider of specialist adult mental health services, including acute adult mental health inpatient units and community services across Melbourne’s outer east. | Use the unit numbers listed above or hospital switchboard for routing. Call 000 if there is immediate danger. |
| Ambulatory and allied health | Ambulatory care and allied health services are listed by Eastern Health for Maroondah. | Appointment pathway, referral requirement and location. |
| Breast and Cancer Centre | Screening through BreastScreen Victoria, breast symptom assessment, diagnostic investigation, breast surgery, oncology, geriatric oncology, rapid access oncology and multidisciplinary cancer care. | Use service-specific contacts. Parking for the Breast and Cancer Centre is restricted to centre clients. |
| Hospital in the Home | HITH has a clinic at Ward 1 South, Eastern Health Maroondah, and provides home-based hospital-level care for accepted patients. | Referral discussion: (03) 9871 3197, 8:00am to 9:00pm, 7 days. |
| Renal dialysis | Eastern Health’s Maroondah location page lists renal dialysis at Ware Crescent, Ringwood East. | Confirm exact address and appointment details before travelling. |
| ECASA and community mental health services | Eastern Health lists ECASA, PARC, OECATT, mental health teams, CAMHS and Spectrum addresses around Ringwood East. | Do not attend a community site without confirming appointment, referral and entry instructions. |
Maroondah Breast and Cancer Centre: screening, oncology and urgent symptom support
The Eastern Health Maroondah Breast and Cancer Centre supports people at risk of, or undergoing treatment for, cancer. Eastern Health says it supports approximately 20,000 patients each year and works with services locally and across Eastern Health.
| Breast / cancer service | Details |
|---|---|
| BreastScreen Victoria | Co-located within the Eastern Health Breast and Cancer Centre. BreastScreen offers eligible women aged 50-74 free mammograms every two years. |
| Breast symptoms | Initial assessment of breast symptoms, diagnostic investigation, surgical management of breast cancer and follow-up for benign disease or high-risk patients. |
| Oncology services | General oncology, geriatric oncology and rapid access oncology clinic for patients requiring urgent reviews. |
| Multidisciplinary care | Cancer treatment services are held with Cancer Services and Peter MacCallum radiotherapy services. |
| Support staff | Breast care nursing team and lung cancer clinical nurse consultant support are listed by Eastern Health. |
| Clinical trials | The centre partners with Monash University’s Eastern Clinical Research Unit and offers access to breast cancer clinical trials. |
| What to bring | Current medication list, current personal/contact details, Medicare card, and any recent blood test or radiology results related to the appointment. |
| Maroondah SURC | Symptom and Urgent Review Clinic location: Breast and Cancer Centre, Ground Floor, Grey Street, Ringwood East 3135. Phone: 0435 544 259. Hours: Monday-Friday 8:30am-4:30pm excluding public holidays. |
Hospital in the Home at Maroondah: HITH clinic and referral contact
Hospital in the Home, or HITH, allows suitable patients to receive hospital-level care at home or through clinic review. Eastern Health remains medically accountable for accepted HITH patients until discharge from the program.
| HITH item | Details |
|---|---|
| General HITH phone | (03) 9871 3197 |
| Referral discussion hours | 8:00am to 9:00pm, 7 days a week. |
| HITH service support | Patients admitted to HITH receive 24-hour, 7-day care and support either on-site or by telephone support. |
| HITH clinic location | Ward 1 South, Eastern Health Maroondah. |
| HITH clinic hours | 8:00am to 9:00pm. |
| Examples of HITH care | IV antibiotics, IV diuresis, IV steroids, wound management, IV infusions, post-surgical drain management, iron infusion service and oncology treatments. |
| Who may be suitable | Patients who are haemodynamically stable, able to self-care at home or have carers to support them, and accepted into the program. |
Maroondah Hospital parking, fees, concessions and drop-off points
| Parking item | Official detail |
|---|---|
| Main public car park | Paid public/visitor parking is available in the on-site multi-deck car park off Davey Drive. Eastern Health lists 360 spaces including 10 disabled spaces. |
| Access | Accessible via the lower entrance to the Davey Drive public car park. |
| Pay machine | A ticketed pay machine is available at the front entrance of the hospital. |
| Short-term parking | A small number of two-hour paid ticketed spaces are available on-site via Grey Street at $3.00 per hour. |
| Drop-off / pick-up | 15-minute drop-off/pick-up spaces are available close to the main hospital entrance and Emergency Department off Davey Drive, and in the Grey Street driveway shared by Mental Health facilities and the Breast and Cancer Centre. |
| Street parking | Free restricted two-hour street parking is available in surrounding streets. Always read signs because council infringement notices may apply. |
| Breast and Cancer Centre parking | Limited free parking is available on Lower Ground of the Breast and Cancer Centre car park, entered from Grey Street. This parking is strictly for Breast and Cancer Centre clients, including BreastScreen and Breast Clinic clients. |
Public car park fees
| Parking time | Fee |
|---|---|
| 0 to 30 minutes | Free |
| 30 minutes to 1 hour | $6.00 |
| 1 to 2 hours | $8.00 |
| 2 to 3 hours | $10.00 |
| 3 to 4 hours | $12.00 |
| 4 to 24 hours | $15.00 |
| Lost ticket | $15.00 |
| Concession rate per day | $5.00 |
Accessible parking and concession rules
| Item | Details |
|---|---|
| Accessible parking locations | 18 paid accessible spaces in the hospital main car park accessible from Grey Street; 2 x 15-minute spaces at Main Entrance Drop Off via Davey Drive; 1 x 15-minute Mental Health Inpatient Facilities driveway space via Grey Street; 2 Breast Cancer Clinic spaces via Grey Street. |
| Eligible concession cards | Centrelink Pensioner Concession Card, Veteran Affairs Pensioner Concession Card, Centrelink Healthcare Card, Veterans Affairs Gold Card including All, War Widow, TPI, POW and EDA. |
| How to claim concession parking | Present your card and ticket to Main Reception between 7:00am and 8:00pm. The card must be in the name of the person requesting the concession and photographic identification may be required. |
| Hardship discounted parking | May be available if attending Eastern Health as a patient three or more times a week, or if a legal guardian/significant other of an admitted patient is required three or more times a week as part of the care plan. |
| Hardship voucher steps | Obtain a discounted parking voucher from Main Reception, have it authorised by a Nurse Unit Manager, Associate Unit Manager or Social Worker, then submit the voucher with your ticket to Main Reception. |
Public transport, taxi and arrival planning
Train and bus
- Ringwood East train station on the Lilydale line is the closest station to Maroondah Hospital.
- Bus service 380 operates from Ringwood, Ringwood East and Croydon railway stations.
- Bus 380 stops outside the hospital in Grey Street.
- Check current timetables before travelling because schedules may change.
Taxi, drop-off and mobility
- Taxi drop-off and patient pick-up/drop-off are available at the front of the hospital off Davey Drive.
- A taxi booking phone is available in the front entrance of the hospital.
- If mobility is limited, allow time for parking, ramps, lifts and check-in.
- Use the Davey Drive ED entrance for Emergency Department arrival.
Visiting hours, cafeteria, pharmacy and on-site support
| Patient/visitor item | Details from official patient information |
|---|---|
| Visiting hours | 8:00am to 8:00pm, with flexible visiting depending on patient needs. Speak directly to the ward manager if you have questions. |
| Quiet time | Some wards may have a quiet time. Information about quiet periods should be clearly visible to patients and visitors. |
| Cafeteria | Located on the lower ground floor. Open to staff and the public. Official patient information lists weekday hours 8:00am-7:30pm and weekend hours 8:00am-7:00pm. |
| Auxiliary kiosk | Located in the hospital foyer. Official patient information lists weekday hours 9:00am-7:00pm, Saturdays 1:00pm-4:00pm and Sundays 2:00pm-8:00pm. |
| ATM | An SGE Credit Union ATM is listed in the main hospital foyer. |
| Pharmacy hours | Hospital pharmacy is listed as open Monday to Friday, 8:30am to 5:00pm. |
| Discharge medicine cost | Official patient information says discharge medicines are not free and cost the same as in a normal pharmacy. Present Healthcare, Repatriation, Safety Net or Pensioner Concession cards when paying if applicable. |
| Tobacco-free campus | Eastern Health is totally tobacco-free. Smoking is not allowed in buildings, grounds, walkways, entrances or car parks. |
What to bring to Maroondah Hospital
Essential items
- All medications
- Dentures, hearing aids, glasses or other sensory aids
- Medicare card
- Pension card, if applicable
- Department of Veterans’ Affairs entitlement card, if applicable
- Private health insurance details, if applicable
- Ambulance subscription details
- Medical Power of Attorney paperwork, if you have appointed someone
- Any prosthesis or orthoses you require
Useful comfort items
- Own nightwear if appropriate
- Comfortable loose-fitting day clothes
- Dressing gown and well-fitting slippers, not slip-ons
- Supportive shoes such as runners
- Toiletries including toothbrush, toothpaste, shampoo, conditioner, deodorant, brush/comb and shaving equipment
- Small box of tissues
- Small amount of money for TV/telephone rental or newspapers
- Earplugs and eye mask if you are a light sleeper
- Pen and small notepad for questions and instructions
Medicare, private patient choice, interpreter support and medical imaging note
| Topic | Practical detail |
|---|---|
| Public hospital care | Maroondah Hospital is part of Eastern Health. Bring your Medicare card and any concession or DVA details so staff can process your admission or outpatient visit correctly. |
| Private patient choice | Eastern Health patient information says admission staff may ask whether you have private health insurance and whether you wish to use it. Ask about costs, cover and billing before making a private patient choice. |
| Interpreter support | If you have English language difficulties, ask staff to book an interpreter. From home, contact the Telephone Interpreter Service on 13 1450. Interpreter services are provided free of charge. |
| Medical imaging update | Eastern Health published an MRI performance statement for Maroondah in July 2026. It says patient safety was not compromised, only a small number of scans were impacted, and patients requiring repeat scans would be contacted directly and arranged at Box Hill Hospital at no cost. |
| MRI concern contact | Eastern Health’s MRI statement lists feedback@easternhealth.org.au and 03 8804 0465 for questions or concerns. |
| Freedom of Information / records | OVIC lists Eastern Health FOI email as foi@easternhealth.org.au, with postal address care of Maroondah Hospital, PO Box 135, Ringwood East VIC 3135. |
Questions to ask before visiting Maroondah Hospital
Appointment and referral questions
- “Is my appointment at Maroondah, Box Hill, Angliss, Yarra Ranges or another Eastern Health site?”
- “Which entrance, ward, clinic desk or Grey Street building should I use?”
- “Has my referral been received and triaged?”
- “Can I reschedule, cancel or confirm my appointment time?”
- “Do I need pathology, imaging, forms or medication instructions before attending?”
- “Is this appointment face-to-face, phone or telehealth?”
Parking, support and cost questions
- “Should I use Davey Drive, Grey Street, the Breast and Cancer Centre car park or the ED entrance?”
- “Can I claim $5 concession parking or hardship discounted parking?”
- “Where is the closest accessible parking for this clinic?”
- “Can an interpreter be booked?”
- “Will discharge medicines or equipment have a cost?”
- “Who should my family call for ward updates?”
Official Maroondah Hospital links used for this guide
| Need | Official or authoritative page |
|---|---|
| Main hospital page | Eastern Health Maroondah official location page |
| Eastern Health contact centre | Eastern Health contact page |
| Emergency Department | Eastern Health Emergency Department page |
| Specialist Clinics | Specialist Clinics Outpatients page |
| Referral information for health professionals | Acute Specialist Clinics referral page |
| Breast and Cancer Centre | Eastern Health Maroondah Breast and Cancer Centre |
| SURC | Symptom and Urgent Review Clinic |
| Hospital in the Home | Hospital in the Home page |
| Healthdirect listing | Maroondah Hospital on Healthdirect |
| MRI performance update | Eastern Health MRI performance statement |
| FOI contact listing | Eastern Health on OVIC |
Maroondah Hospital FAQs
What is the address of Maroondah Hospital?
Maroondah Hospital is at Davey Drive, Ringwood East, Victoria 3135. Healthdirect also lists the address as 1-15 Davey Drive, Ringwood East VIC 3135.
What is the main phone number for Maroondah Hospital?
The main hospital and Specialist Outpatient Clinic enquiries number for Maroondah Hospital is 1300 342 255. Overseas callers can use +61 3 8804 9999.
Does Maroondah Hospital have a 24-hour Emergency Department?
Yes. Maroondah Hospital has an Emergency Department open 24 hours a day, 7 days a week. The Emergency Department entrance is via Davey Drive.
How do I contact Maroondah Hospital outpatient appointments?
For Specialist Outpatient Clinic enquiries, call 1300 342 255. The Eastern Health Patient Enquiry Form can be used for non-urgent Acute Specialist Clinics appointment status, reschedule, cancellation, waiting list and telehealth enquiries.
Where do I park at Maroondah Hospital?
Paid public and visitor parking is available in the on-site multi-deck car park off Davey Drive. Short-term paid parking is also available via Grey Street, and 15-minute drop-off spaces are available near the main entrance and Emergency Department.
How much is parking at Maroondah Hospital?
Public car park fees listed by Eastern Health are free for 0-30 minutes, $6 for 30 minutes to 1 hour, $8 for 1-2 hours, $10 for 2-3 hours, $12 for 3-4 hours, and $15 for 4-24 hours or a lost ticket. The concession rate is $5 per day.
What public transport goes to Maroondah Hospital?
Ringwood East railway station on the Lilydale line is the closest station. Bus route 380 operates from Ringwood, Ringwood East and Croydon railway stations and stops outside the hospital in Grey Street.
What are the visiting hours at Maroondah Hospital?
Official patient information lists visiting hours as 8:00am to 8:00pm, with flexible visiting depending on patient needs. Some wards may have quiet time, so speak with the ward manager if unsure.
What should I bring to Maroondah Hospital?
Bring all medications, Medicare card, relevant concession or DVA cards, private health insurance details, ambulance subscription details, sensory aids such as glasses or hearing aids, any Medical Power of Attorney paperwork, and any prosthesis or orthoses you require.
How do I get interpreter help at Maroondah Hospital?
Ask hospital staff to book an interpreter if you have English language difficulties. From home, contact the Telephone Interpreter Service on 13 1450. Interpreter services are provided free of charge.
Source and update note
This guide is based on official Eastern Health, Eastern Health Maroondah, Eastern Health Emergency Department, Specialist Clinics, Breast and Cancer Centre, Hospital in the Home, SURC, Healthdirect and OVIC information for address, phone numbers, emergency access, appointments, parking, public transport, patient support, interpreter support, fees and service details. Hospital contacts, parking fees, clinic routes, visitor rules and service locations can change, so confirm urgent or personal details directly with Eastern Health before travelling.
This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.