Belmont Private Hospital referrals, admissions, map, visitors and cost guide
Belmont Private Hospital Queensland is a private mental-health hospital in Carina, Brisbane. This guide is built for people who need clear action details before calling, asking a GP for a referral, submitting a mental-health enquiry, planning an overnight admission, starting a day program, visiting a patient, checking insurance, or arranging transport.
The most important point: Belmont Private Hospital is not a public emergency department. It accepts private mental-health admissions through a referral and assessment pathway. If there is immediate danger, call emergency services first.
Fast contact box: address, admissions, enquiry and crisis numbers
Main hospital
Belmont Private Hospital
1220 Creek Road, Carina QLD 4152
General enquiries: +61 7 3398 0111
Admissions
Hospital Admissions – Mental Health
Email: belmont.admissions@aurorahealth.com.au
Use for inpatient, day patient and private admission/referral questions.
Crisis / urgent help
Belmont has no Emergency Department.
Emergency: 000
Queensland mental-health triage: 1300 642 255
Lifeline: 13 11 14
| Need | Use this official contact/action | Important detail |
|---|---|---|
| Immediate danger, life-threatening emergency, active suicide risk or risk to others | Call 000 or go to the nearest Emergency Department | Belmont’s own enquiry/referral forms say acute crisis with risk should go to the local Emergency Department, not an online referral. |
| Queensland public mental-health triage | 1300 MH CALL / 1300 642 255 | Confidential Queensland mental-health telephone triage line, available 24 hours a day, 7 days a week. |
| Private mental-health admission enquiry | 1800 700 274 | Use this for admission assessment, referral pathway, inpatient care, day programs, self-fund estimate and insurer checks. |
| General hospital enquiry | +61 7 3398 0111 | Use for head office/general questions or to be directed to the right person. |
| Programs – Mental Health | 07 3398 0270 | Use for Belmont Therapy Programs. Email: belmonttherapyprograms@aurorahealth.com.au |
| Brisbane Centre for Postnatal Disorder | 07 3398 0238 | Fax: 07 3398 0143. Email: bel.bcpnd@aurorahealth.com.au |
| Young Adult Unit | 07 3258 5737 | Fax: 07 3398 0277. Email listed by Aurora: belmont.admissions@aurorahealth.com.au |
| Trauma and Dissociation Unit | 07 3398 0280 | Fax: 07 3055 9310. Email: belmont.tdu@aurorahealth.com.au |
| Belmont Psychology Clinic | 07 3398 0260 | Email: bel.psychologyclinic@aurorahealth.com.au |
| Referral fax / general fax | Fax: 07 3398 3105 | Confirmed on Aurora/Healthdirect-style listings for Belmont Private Hospital. |
Belmont Private Hospital map, address and transport
The official physical address is Belmont Private Hospital, 1220 Creek Road, Carina QLD 4152. The postal address listed by Aurora Healthcare is PO Box 24, Carina QLD 4152.
Driving and parking
- Limited onsite parking is available for visitors, day patients and staff.
- Parking in the hospital car park or designated areas is at the driver/rider’s own risk.
- The driver/rider is responsible for making sure the vehicle is safe and secure.
- Belmont says it is not liable for damage caused to vehicles parked onsite.
- Because parking is limited, patients should arrange drop-off/pick-up where possible.
Public transport
- Belmont says it is located about 11 km from Brisbane.
- Local buses are available and the closest bus stop is about a 10-minute walk to the hospital.
- Bus route numbers 200 to 299 service the area surrounding the hospital.
- Bus route 200 is described by Belmont as the CBD daily express to Carindale Shopping Centre from Queen Street, Myer Centre, platform A3.
- Use Translink before travelling because bus stops and schedules can change.
Is Belmont Private Hospital the right contact?
| Situation | Best next step | Why |
|---|---|---|
| Immediate danger, active suicidal crisis, risk to others, severe overdose, psychosis with unsafe behaviour, or medical emergency | Call 000 or go to the nearest Emergency Department | Belmont is not an Emergency Department and online referral does not automatically mean acceptance. |
| You are in Queensland and need public mental-health triage/advice now | Call 1300 MH CALL on 1300 642 255 | It links callers to the nearest Queensland public mental-health service. |
| You want private inpatient mental-health admission | Ask your GP/treating doctor for referral to a psychiatrist with admitting rights, then call admissions on 1800 700 274 | Belmont admissions require referral and assessment before admission is arranged. |
| You are a health professional referring a patient | Call 1800 700 274 or use the online referral form | Health professionals can discuss referral with Admissions and Assessment. |
| You want day programs rather than overnight admission | Ask your GP/health professional or treating psychiatrist about referral to a psychiatrist with admitting rights | Day programs can support relapse prevention, step-down care or an alternative to inpatient admission. |
| You want a private outpatient psychiatrist appointment | Use Belmont Consulting Suites / healthcare team directory and speak with your GP about referral | Private outpatient appointments are separate from hospital admissions enquiries. |
Mental-health admission process: step-by-step
For patients and families
- Check safety first. If there is immediate danger, call 000 or use a local Emergency Department.
- Book with your GP, treating doctor or specialist.
- Ask for a referral to a psychiatrist with admitting rights at Belmont Private Hospital.
- Call 1800 700 274 or submit the mental-health enquiry form if you need direction.
- Expect an over-the-phone assessment by the admissions and assessment team.
- Have insurer details ready: private health fund, DVA, workers compensation, other insurer or self-funded option.
- After assessment, Belmont discusses the referral with a psychiatrist with admitting rights.
- If accepted, Belmont contacts you to arrange admission date and transfer of care.
For referrers
- Use the Belmont online mental-health referral form or call Admissions and Assessment.
- Make sure the patient is aware of the referral and agrees to be contacted.
- Include referrer details, patient details, funding source and reason for referral.
- Choose the referral purpose: hospital admission, day program, rTMS, private appointment, ADHD assessment, 291 assessment or other.
- Upload referral letter if needed.
- Do not use online referral for acute crisis with immediate risk; contact the local Emergency Department.
What the admissions team checks
| Admissions check | Why it matters |
|---|---|
| Referral to psychiatrist with admitting rights | Belmont admissions must be under the care of a treating psychiatrist with admitting rights. |
| Clinical suitability | The admissions team conducts assessment and discusses the referral with an admitting psychiatrist. |
| Private health fund / insurer / DVA / WorkCover / self-funded status | Belmont confirms cover and out-of-pocket expenses before admission where possible. |
| Estimated admission cost | If self-funded, Belmont says admissions can arrange an estimate of expenses. |
| Admission date and arrival time | Accepted referrals are contacted to arrange admission and arrival instructions. |
Overnight admission: what to expect and what to bring
Belmont says overnight inpatient services are for patients who need a higher level of support from a treating psychiatrist and a multidisciplinary mental-health team. Patients are supported by psychiatrists, nurses and allied-health professionals.
During an overnight stay
- You are under the care of a treating psychiatrist throughout admission.
- Nursing and allied-health staff provide daily support.
- Belmont provides comprehensive psychiatric, medical and nursing assessments.
- Treatment planning is based on diagnosis, assessment and individual needs.
- Patients are expected and encouraged to attend inpatient therapy programs.
- Inpatient therapy can include exercise/health sessions, psychoeducation, community access, CBT, mindfulness and ACT.
- Abusive or violent behaviour is not tolerated and may result in action including possible discharge.
Bring for overnight admission
- Referral letter from treating doctor or specialist, unless already sent.
- All prescribed medicines and repeat prescriptions.
- Medicare card and private health insurance card.
- Healthcare cards and pharmacy safety net details.
- Casual comfortable day clothes.
- Comfortable footwear.
- Clothing and footwear suitable for exercise and walks.
- Nightwear for inpatients.
- Personal toiletries.
- Essential electrical appliances only; tell staff on arrival because maintenance must test them for safety.
Hospital facilities for inpatients
| Accommodation | Private and shared rooms are offered. A private room may be provided where possible, but shared rooms may be allocated when capacity requires it. Shared rooms are with a person of the same gender. |
|---|---|
| Room features | Rooms include bedside telephone for local calls and complimentary Wi-Fi. |
| TV | Televisions with Foxtel are located in communal lounges throughout the hospital. |
| Meals | Meals are prepared onsite. Special dietary needs can be catered for on request. |
| Dining | Meals are served in the dining room; morning tea and afternoon tea are served in the ward. |
| Café | Onsite café is located in the courtyard next to the dining room. |
| Snacks | Snacks and refreshments can be purchased from dispensing machines throughout the hospital. |
| Pastoral care | Religious visits can be arranged on request by speaking with hospital staff. |
Day admissions and day programs: how they work
Belmont’s day patient programs can be used as an alternative to inpatient admission or as continuing/relapse-prevention support after an overnight stay.
| Day program question | Official Belmont guidance converted into action |
|---|---|
| Can I attend if I have not been an inpatient? | Yes. Ask your GP or health professional for a referral to a psychiatrist with admitting rights, or speak with your treating psychiatrist. |
| What happens for new patients? | After referral acceptance, you require an outpatient appointment where the psychiatrist conducts an assessment and determines a treatment plan. |
| What happens for current patients? | If you are currently a Belmont patient, discuss referral to a program as an outpatient with your treating psychiatrist. |
| Cost check | Programs administration staff complete a health fund check. Excess/co-payment is required at the first session if applicable. |
| Self-funded day program | Self-funded patients are required to pay the complete program cost at the time of admission for the first session. |
| Arrival time | Arrive 15 minutes before the program session start time. |
| Check-in | Go straight to reception so personal details can be confirmed and admission forms completed. |
| Psychiatrist review | Patients are required to see the treating psychiatrist at regular intervals during attendance for the day program. |
| Group therapy purpose | Group therapy may support conditions ranging from anxiety to trauma and grief, and can be alternative or supplemental to individual therapy. |
Bring for day programs
- Any prescribed medication needed during the group program session.
- Medicare card and private health insurance card.
- Pen and notebook.
- Casual comfortable clothing.
- Appropriate footwear if the group program has an exercise component.
- Any other requirements advised by Belmont Therapy Program staff.
Mental-health services, programs and specialties at Belmont
Belmont Private Hospital provides inpatient, day patient and outpatient mental-health services. Official Belmont/Aurora pages list mental-health services across neurostimulation, perinatal mental health, trauma, older persons, young adults, day programs, acute community support and private practice clinics.
| Service area | What Belmont says it provides | What to confirm before relying on it |
|---|---|---|
| Inpatient mental-health admission | Overnight admission for patients needing higher support from a psychiatrist and multidisciplinary mental-health team. | Referral, assessment, insurer status, admission date, room availability and treating psychiatrist. |
| Day patient programs | Evidence-based programs as an alternative to admission or step-down/relapse-prevention support after inpatient admission. | Program suitability, session times, cost, insurer cover and psychiatrist review schedule. |
| Neurostimulation | Belmont lists Electroconvulsive Therapy (ECT) and Repetitive Transcranial Magnetic Stimulation (rTMS). | Eligibility, referral, Medicare/private cover, consent, contraindications and treating psychiatrist. |
| rTMS outpatient clinic | Belmont rTMS Therapy Outpatient Clinic contact is listed as 1800 700 274. | Referral acceptance, eligibility and whether Medicare rebate conditions apply. |
| Perinatal mental health | Belmont lists Brisbane Centre for Postnatal Disorders and says it is a dedicated inpatient service for women with perinatal mental-health concerns. | Referral, admission criteria, infant/partner arrangements and cost estimate. |
| Young Adult Mental Health | Belmont lists specialised young-adult mental-health care and DBT-style programs for young people. | Age range, program suitability, referral pathway and guardian involvement if relevant. |
| Older Persons Mental Health | Belmont lists multidisciplinary mental-health support for patients aged 65 and over. | Cognitive, medical, mobility and medication needs before admission. |
| Trauma and Dissociation | Belmont lists specialist treatment for trauma and dissociative disorders. | Trauma unit referral process and TDU direct contacts if required. |
| Special Care Unit | Belmont lists a Special Care Unit for patients who need higher acute care. | Safety restrictions, items allowed, visitor process and admission suitability. |
| Veterans, Defence and Emergency Services | Belmont lists mental-health services for veterans, defence personnel and emergency services personnel. | DVA approval, White Card/Gold Card status, referral and transport entitlement. |
| Acute Community Service | Belmont lists home/community support for mental-health or addiction needs. | Eligibility and whether this fits your clinical situation. |
| Belmont Consulting Suites | Co-located private practice consulting for mental health/medical appointments. | Doctor availability, referral, fee and appointment location. |
| Belmont Psychology Clinic | Co-located psychology clinic listed by Belmont/Aurora. | Referral, fees, clinician availability and psychology appointment type. |
Doctors, psychiatrist choice and outpatient appointments
Doctor directory facts
- Belmont’s official healthcare team page lets users search by surname letter or filters.
- Filters include sex, language, specialisation, sub-specialty, client group and telehealth.
- The page listed 36 healthcare team members at the time of checking.
- Many listed providers are psychiatrists with hospital admissions and/or Belmont Consulting Suites contacts.
- Doctor availability and appointment times should be confirmed directly; do not rely on third-party directory snippets.
Private outpatient appointment path
- Choose a psychiatrist or specialist from the official healthcare team directory.
- Speak with your GP about referral to that psychiatrist or another appropriate psychiatrist.
- Use the Consulting Suites contact listed for that clinician, not the hospital admissions line, when the enquiry is private outpatient practice.
- Ask about fee, Medicare rebate, telehealth, waiting time and whether the doctor has admitting rights at Belmont if admission may be needed.
Billing, private insurance, DVA, workers compensation and self-funded care
| Funding situation | What Belmont says / what to do |
|---|---|
| Private health insurance | Belmont says it has contracts with the majority of private health insurance funds. Before admission, it checks fund details. If cover does not fully cover the stay, Belmont tells you the estimated out-of-pocket expenses and these must be paid before admission. |
| Informed financial consent | Belmont says it provides an estimate of expenses and a form to sign as part of informed financial consent. |
| Self-funded inpatient admission | Self-funded patients generally need to pay upfront. Belmont’s overnight guide says self-funded patients are generally asked for 10 days up front plus doctor fees; the FAQ/billing page also notes a deposit based on estimated length of stay of at least one week. Ask Admissions for the current written estimate. |
| Self-funded day program | Self-funded day patients are required to pay the complete program cost at the first session/admission. |
| DVA patients | Belmont says it is a Tier 1 provider for the Department of Veterans’ Affairs. Eligible veteran/war widow patients do not receive an account for personal treatment expenses, but pharmacy and personal items not related to the admission diagnosis may be charged. |
| DVA approval | DVA admission must be approved before admission. Belmont says DVA receives the account directly. |
| Workers compensation | Workers compensation claims must be approved before admission. The insurer receives the account to pay Belmont directly. |
| Other charges after discharge | Patients may receive accounts for charges not the hospital’s responsibility, including medications not related to admission/diagnosis and pathology. |
| Afterpay | Belmont lists Afterpay as an option and says to contact Admissions and Assessment on 1800 700 274 for more information. |
Visiting hours, visitor rules, gifts, food and parking
| Weekday visiting hours | Monday to Friday: 12:00pm to 2:00pm and 5:00pm to 8:00pm. |
|---|---|
| Weekend and public holiday visiting hours | Saturday, Sunday and public holidays: 9:00am to 12:00pm and 4:00pm to 8:00pm. |
| Visitor capacity | Belmont says it allows four visitors per patient during visiting hours. |
| Special Care Unit | Visitors must report to the staff station on arrival to the Special Care Unit. |
| Twin-share accommodation | If visiting a patient in twin-share accommodation, visits are to be conducted in common areas. |
| Noise and privacy | Visitors are asked to respect patient privacy and be mindful of noise levels in common areas. |
| Night security | Belmont’s FAQ says all entries and exits are secured from 9:30pm every evening. |
| No smoking | Smoking is prohibited on Belmont Private Hospital grounds and within a five-metre buffer beyond the boundary, including cigarettes and e-cigarettes. |
| Pets | Pets must not be brought onsite or to the café. Only approved assistance dogs are allowed and must be kept on a leash. |
| Nearby accommodation note | Belmont’s visitor FAQ mentions The Colmslie Hotel on Wynnum Road, Morningside, phone 07 3399 8222, but says Belmont has no affiliation with that business. |
Food, café, medication and gifts
| Onsite café | Open Monday-Friday 7:30am-1:30pm; Saturday-Sunday 9:00am-12:00pm. |
|---|---|
| Food brought in | Food needing refrigeration must be labelled with patient name, date and time and given to Hotel Services. Potentially hazardous food must be consumed within 24 hours or it is discarded daily at 9:00am. |
| Medication brought in | All prescriptions, prescribed and over-the-counter medications, including paracetamol, vitamins and oral contraceptives, must be given to nursing staff on admission. |
| Flowers | Flowers must not include materials that may put patients at risk, including wire, yarn or ribbon. Belmont has vases for patient use. |
| Special Care Unit items | All items brought into the Special Care Unit are checked by nursing staff. Coat hangers and plastic bags are not allowed. |
Patient safety, rights, feedback and escalation of care
Escalation steps if worried
- Talk to your nurse or doctor.
- Ask to speak to the Nurse Unit Manager or Hospital In Charge.
- They can be contacted through 1800 700 274.
- If not satisfied, ask to speak with the Executive on call.
- If there is an emergency or immediate danger, call 000.
Patient rights Belmont lists
- Safe and appropriate care.
- Respect for cultural, ethnic and religious practices and beliefs.
- Involvement in care planning from admission to discharge.
- Clear information about condition and treatment options in non-technical language.
- Information about estimated costs before treatment.
- Confidentiality of medical records and personal details as permitted by law.
- Ability to make a complaint without penalty to treatment.
Feedback options
| During admission | Discuss concerns with your nurse or area manager. For emergencies inside hospital, press your call button. |
|---|---|
| Staff recognition | Staff excellence feedback cards are located throughout Belmont and can be returned to area manager or reception. |
| Inpatient survey | At the end of inpatient admission, patients may be asked to complete a short mental-health inpatient survey. |
| Consumer focus groups | Belmont says consumer focus groups are facilitated fortnightly, with session times displayed on the inpatient group program timetable. |
| General feedback | Use the official Belmont/Aurora general feedback form or speak directly with hospital staff. |
| External complaint option | Belmont’s patient-rights page points patients to the Queensland Office of the Health Ombudsman if needed. |
Phone scripts: exact questions to ask before admission or visit
For admissions
- “Do I need a GP referral first, or can you guide me to a psychiatrist with admitting rights?”
- “Is Belmont suitable if the person is currently in crisis, or should we use 000 / Emergency Department?”
- “What insurer, DVA, WorkCover or self-funded details do you need for assessment?”
- “Can you provide a written estimate of hospital charges, doctor fees and out-of-pocket costs?”
- “What should the patient bring, and what items are not allowed?”
- “Can the patient drive or leave a car onsite during admission?”
For visitors and carers
- “What ward/unit is the patient on and are standard visiting hours okay today?”
- “Is the patient in Special Care Unit or twin-share accommodation?”
- “Are any items restricted for this patient or unit?”
- “Can I bring food, and who should I give it to for refrigeration?”
- “Where should I park or be dropped off?”
- “Who should I speak to if I am worried about the patient’s care?”
Official Belmont action links
| Task | Official page | Use it for |
|---|---|---|
| Main hospital page | Belmont Private Hospital official website | Hospital overview, admissions, services and current site navigation. |
| Contact | Contact Us | Address, general phone, email, enquiry and referral entry points. |
| Aurora hospital profile | Belmont Private Hospital | Aurora Healthcare | Physical/postal address, admissions, program and clinic contact details. |
| Mental health enquiry | Mental Health Enquiry Form page | Patient/family mental-health service enquiry instructions. |
| Direct enquiry form | Belmont enquiry form | Submit enquiry about hospital admission, day programs or other questions. |
| Referral process | Referral Process | Health professional referral instructions and admissions contact. |
| Direct referral form | Belmont mental-health referral form | GP/specialist referral submission for admission, day program, rTMS or private appointment. |
| Getting a referral | Getting a referral | Patient-facing admission steps and insurer/self-funded checks. |
| Overnight admission | Overnight admissions | Inpatient mental-health care overview. |
| Overnight stay guide | Overnight stay guide | What to bring, arrival, assessments, programs, facilities and safety notes. |
| Day admission | Day admissions | Day program overview and alternatives to inpatient admission. |
| Day patient guide | Day patient guide | How day programs work, cost checks, what to bring and arrival process. |
| Programs | Treatments and Programs | Program list, therapy program contact and specialty services. |
| Mental-health services | Mental Health | Conditions/services including anxiety, depression, perinatal, trauma, young adults and neurostimulation. |
| Doctor directory | Search Our Healthcare Team | Psychiatrist/provider search, filters, profiles and private practice contacts. |
| Billing | Billing and insurance | Private health funds, self-funded care, DVA, workers compensation and other charges. |
| Parking | Parking and Transport | Limited onsite parking and public transport notes. |
| Visitors | Visiting Hours | Visitor times, capacity, mask/COVID notes, no smoking and visiting areas. |
| What to bring | What Can I Bring? | Food, medication, flowers, gifts and Special Care Unit item restrictions. |
| Feedback | Patient Feedback | Feedback, survey, staff recognition and complaint options. |
| Escalation | Escalation of Care | What to do if concerned about a patient’s care. |
| Patient rights | Patient Rights | Rights, privacy, second opinion, cost estimate and complaint guidance. |
| Queensland crisis line | 1300 MH CALL | Queensland public mental-health triage, 24/7. |
Belmont Private Hospital Queensland FAQs
What is the address of Belmont Private Hospital Queensland?
Belmont Private Hospital is located at 1220 Creek Road, Carina QLD 4152.
What is Belmont Private Hospital’s admissions phone number?
The admissions phone number for mental-health admission enquiries is 1800 700 274.
What is Belmont Private Hospital’s general phone number?
The general enquiries phone number is +61 7 3398 0111.
Does Belmont Private Hospital have an Emergency Department?
No. Belmont Private Hospital states that it does not have an Emergency Department. For immediate danger or life-threatening emergency, call 000 or attend the nearest Emergency Department.
How do I arrange admission to Belmont Private Hospital?
You need a referral from your GP or treating doctor to a psychiatrist with admitting rights at Belmont. The admissions team then conducts an over-the-phone assessment, checks insurer or self-funded details, discusses the referral with a psychiatrist and arranges an admission date if accepted.
Can health professionals refer patients online?
Yes. Health professionals can call Admissions and Assessment on 1800 700 274 or use the official Belmont Private Hospital mental-health referral form.
What are the visiting hours at Belmont Private Hospital?
Visiting hours are Monday to Friday 12:00pm-2:00pm and 5:00pm-8:00pm; Saturday, Sunday and public holidays 9:00am-12:00pm and 4:00pm-8:00pm.
Can patients drive themselves to Belmont Private Hospital?
No. Belmont says inpatients are not permitted to operate a vehicle during admission or leave their vehicle onsite. Patients should travel with a carer, friend or relative.
Does Belmont Private Hospital accept self-funded patients?
Yes. Belmont says it accepts self-funded patients. Admissions can arrange an estimate of expenses. Self-funded overnight patients are generally asked to pay upfront, and day-program self-funded patients pay the program cost at the first session/admission.
Is onsite parking available at Belmont Private Hospital?
Limited onsite parking is available for visitors, day patients and staff. Parking is at the driver or rider’s own risk, and Belmont recommends arranging transport or drop-off where possible.
Source and update note
This guide is based on official Belmont Private Hospital pages, Aurora Healthcare’s official Belmont hospital profile, official Belmont patient/admission guides, Healthdirect-style hospital listing checks, and Queensland mental-health crisis guidance. Details such as referral rules, admitting psychiatrists, program availability, health fund cover, self-funded estimates, visitor rules and parking access can change. Confirm personal, urgent or appointment-specific details directly with Belmont Private Hospital before travelling or submitting a referral.
This page is an informational hospital guide only. It does not provide medical advice, diagnosis, treatment recommendation or emergency care. If there is immediate danger, call 000.