Frances Perry Maternity Hospital: Address & Appointment Info

Parkville private maternity guide

Frances Perry House birth booking, labour phone, parking and maternity stay planner

Frances Perry Maternity Hospital is best matched to the official hospital name Frances Perry House, a Ramsay Health Care private maternity and women’s hospital located on Levels 6 and 7 at the corner of Flemington Road and Grattan Street in Parkville, Melbourne.

This guide gives patients, partners and families the practical details they usually need before they call, book maternity admission, attend the Maternity Care Centre, go into labour, plan parking, visit a patient, check costs, prepare the hospital bag or arrange postnatal support.

For a life-threatening emergency in Australia, call 000. If you think you are in labour or are worried about yourself or your baby during pregnancy, Frances Perry House directs patients to call the maternity unit on (03) 9344 5100.
ChooseObstetrician, hospital, self-funded or insured pathway
BookDoctor books admission; patient completes online paperwork
PrepareHospital bag, cards, baby items, classes and parking
CallLabour phone before coming to hospital
StayBirth suite, maternity room, nursery and postnatal support

Quick contact: address, maternity phone and main actions

Main hospital

Frances Perry House

Level 6 & 7, corner Flemington Road and Grattan Street, Parkville VIC 3052

(03) 9344 5000

Labour / pregnancy concern

Maternity Unit

(03) 9344 5100

Call first if you think you are in labour or are worried about yourself or your baby.

Maternity Care Centre

Level 2, Suite 214

55 Flemington Road, North Melbourne

03 9326 5947

Need Official contact/action What to ask or do
Main enquiry (03) 9344 5000 Ask for maternity, admissions, reception, patient accounts, medical records, maternity unit or the relevant ward/suite.
Maternity information before choosing hospital (03) 9344 5000 / FRP@ramsayhealth.com.au Official maternity page lists Monday to Friday, 8am to 8pm AEST for maternity information enquiries.
Labour or urgent pregnancy concern (03) 9344 5100 Call before coming in. Call immediately for waters breaking, regular contractions, blood loss, baby moving less than usual or if you are concerned.
Hospital fax (03) 9344 5055 Use only when your obstetrician, hospital team or Ramsay/Frances Perry staff specifically asks for faxed information.
Self-funded maternity enquiries matpread.frp@ramsayhealth.com.au Use for maternity self-funded pathway questions, Pay Your Way package or estimate discussion.
Surgical pre-admission enquiries preadmissions.frp@ramsayhealth.com.au Use for non-maternity surgical pre-admission matters.
Maternity Care Centre booking/help 03 9326 5947 / MCC.FRP@ramsayhealth.com.au Use for midwife-led antenatal/postnatal services, breastfeeding support and birth debriefing.
Medical records / information access 03 9344 5091 Email: healthinformations@ramsayhealth.com.au. Fax: 03 9344 5092. Include completed form and photo ID copy.

Map, main entrance, Royal Women’s precinct and official video

Frances Perry House is co-located with the Royal Women’s Hospital precinct in Parkville. The official contact page lists Frances Perry House on Level 6 and Level 7, corner of Flemington Road and Grattan Street, Parkville VIC 3052. The main patient/visitor area is within the Royal Women’s Hospital building precinct, so confirm your level, suite and arrival point before travelling.

Official Frances Perry House maternity tour video

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Maternity booking and appointment path

User intent Micro step-by-step Official action/contact
Have your baby at Frances Perry House 1. Choose an obstetrician who delivers at Frances Perry House. 2. Your doctor books the maternity admission. 3. Complete the online registration/admission paperwork. 4. Check health fund or self-funded estimate. 5. Save the maternity unit phone for labour. Maternity Home
Confirm maternity admission 1. Wait for your doctor’s booking. 2. Complete Ramsay online admission/registration. 3. Use your exact name, Medicare, health fund, emergency contact and obstetrician details. 4. Ask the hospital if any document is missing. Online admission / registration
Ask maternity questions before choosing Call or email the hospital during maternity enquiry hours. Ask about private room, partner stay, classes, hospital tour, self-funded option, visiting rules, parking and what your obstetrician must arrange. (03) 9344 5000 / FRP@ramsayhealth.com.au
Book Maternity Care Centre support 1. Decide which service you need. 2. Book online through HotDoc or call/email the Maternity Care Centre. 3. Check whether Medicare rebate applies. 4. Confirm whether a referral from your obstetrician is required. Maternity Care Centre
Self-funded maternity care 1. Review Pay Your Way package inclusions. 2. Ask for estimate. 3. Confirm what is not included. 4. Confirm separate obstetrician, anaesthetist, paediatrician, pathology and radiology accounts. 5. Pay/prepare according to hospital instructions. Self Funded Maternity Care
Book childbirth education Use the official Book Class page. The current page says Frances Perry House is partnering with The Middee Society for contemporary childbirth education, while maternity tours and monthly Dads’ Class continue through the usual booking process. Book Class
Doctor availability rule: do not publish guessed obstetrician schedules, doctor fees or clinic days. Use the official specialists page, then confirm directly with the obstetrician’s rooms.

Birth suites, maternity rooms, Special Care Nursery and partner stay

Facility Official details included on hospital pages What to confirm
Birth suites Frances Perry House lists 6 spacious and highly equipped birth suites. Each suite has safety equipment for birth, windows, large private ensuite, multi-functional birthing bed, recliner chair, TV, telephone and access to kitchenette facilities. Ask your obstetrician/midwife about birth preferences, water/bath access, support people and monitoring.
Therapeutic comfort tools Birth suite tools listed include birth balls, heat packs, electronic vaporisers and Bluetooth speakers for music. Ask which tools are suitable for your medical situation and birth plan.
Maternity rooms Modern private accommodation with large windows, ensuite, custom baby change/bathing facilities, minifridge, TV and Wi-Fi. Confirm length of stay, partner stay charge and private health/self-funded cover.
Partner stay Partner is welcome to stay with you; official pre-admission page says partner overnight stay is at additional cost with meals included and partner meals are available upon request and charged to your account. Ask the hospital for current partner boarder cost before admission.
Special Care Nursery Level 4 Special Care Nursery. Hospital page states it can care for babies born prematurely from 31 weeks, babies experiencing issues or babies who have been in Neonatal Intensive Care Unit. It includes cot-side recliners, parent quiet-time room, breast milk room and custom baby bathing facilities. Ask your obstetrician/paediatrician what happens if your baby needs nursery care and whether extra charges apply.
Courtyard Level 7 has a large courtyard with play area for children and space for fresh air or quiet time with friends and family. Check visitor rules before inviting children or multiple visitors.

When in labour: phone number, warning signs and arrival rules

If you think you are in labour, call the maternity unit on (03) 9344 5100 before coming to hospital. For immediate life-threatening emergency, call 000.

Call the maternity unit immediately if

  • You think you might be in labour
  • Your waters break
  • You have regular contractions
  • You have blood loss
  • Your baby is moving less than usual
  • You are worried about yourself or your baby
  • You are unsure whether labour has started

From the official antenatal record: call hospital or obstetrician if

  • Baby movement is reduced or concerning; do not wait until the next day
  • You have vaginal bleeding
  • You have vomiting or diarrhoea
  • You have stomach or back pain
  • You have unusual headaches and/or blurred vision
  • You faint
  • You have urinary problems
  • You have fever or constant itching

What the midwife may ask on the phone

  • Where you feel contractions
  • How often contractions are coming
  • How long contractions last
  • Whether waters have broken
  • Whether there is bleeding
  • Whether baby movements are normal
  • Whether you have any pregnancy complications
Elective caesarean: official labour page says patients booked for an elective caesarean section should present to Maternity Reception for admission.

Baby monitoring in labour and birth-plan reality check

Topic Official detail Patient action
Doppler A small portable ultrasound may be used to monitor baby’s heart rate. Ask your midwife/obstetrician how monitoring will work for your situation.
CTG A CTG records baby’s heart rate and contractions electronically. Ramsay maternity information says CTG is performed on admission to establish a baseline and repeated intermittently unless continuous CTG is indicated. Ask why CTG is being used and whether continuous monitoring is needed.
Fetal scalp electrode An electrode may occasionally be placed directly on baby’s head if the heart rate is difficult to record using other methods. Ask about reason, risks, benefits and alternatives before proceeding where possible.
Birth plan Hospital information says a birth plan can record wishes, but it should be discussed with obstetrician and midwifery staff, and patients should stay flexible if complications arise. Bring your birth plan, but treat safety advice from obstetric/midwifery staff as the priority.
Intervention If intervention is required, staff should explain why it is necessary and discuss risks and benefits. Ask “Why is this needed now, what are the risks, what are the alternatives, and what happens if we wait?”

Maternity Care Centre: services, booking, fees and location

The Frances Perry House Maternity Care Centre is an outpatient service “just around the corner” from the hospital, developed to provide additional care during pregnancy and up to six weeks post birth.

Services available

  • Pre-admission telehealth consultation with a registered midwife
  • Antenatal pregnancy consultations for additional monitoring/observation
  • CTG and maternal observations such as blood pressure monitoring where suitable
  • Breastfeeding and lactation support during pregnancy and up to six months after birth
  • Birth debriefing service for early postpartum support

Location and opening hours

Level 2, Suite 214, 55 Flemington Road, North Melbourne

Phone: 03 9326 5947

Email: MCC.FRP@ramsayhealth.com.au

Hours: Monday to Friday, 8:00am-4:30pm. Closed Saturday and Sunday.

Maternity Care Centre fee table

Service Medicare rebate Co-payment Overall cost
Antenatal telehealth pre-admission of at least 10 min$32.10$0.00$32.10
Antenatal telehealth pre-admission longer than 40 min$73.75$0.00$73.75
Antenatal appointment of at least 10 minutes$32.10$20.00$52.10
Antenatal appointment longer than 40 minutes$73.75$20.00$93.25
Postnatal appointment more than 20 minutes$51.75$20.00$71.75
Postnatal appointment at least 40 minutes$105.85$20.00$125.85
Breastfeeding support service, 90 minutes$158.75$50.00$208.75
Birth debriefing, 90 minutes$158.75$50.00$208.75
Cost note: Frances Perry House states that if a patient does not have a Medicare card, the overall cost is payable. It also notes Medicare rebate is not paid past six weeks postpartum, so the overall cost applies.

What to bring to Frances Perry House for your stay

For the mother / birthing parent

  • Night attire
  • Casual clothes, optional
  • Toiletries, including soap
  • Sanitary pads, 3 packets
  • Breast pads, 1 packet
  • 3 maternity bras
  • Medicare card
  • Blood group card
  • Health insurance details/book/card
  • Tri-pillow if desired
  • Pen

For your baby

  • Baby outfits, 5-6
  • Baby singlets
  • Cotton or muslin baby wraps, 5-6
  • If bottle-feeding: formula, four bottles and teats

Provided during stay: nappies and baby wipes. Sterilising facilities are available throughout the hospital, so you do not need to bring a steriliser.

Hospital bag tip: keep your Medicare card, blood group card, health fund details, hospital registration confirmation and obstetrician contact details in one small folder so your partner/support person can find them quickly.

Costs, health fund, self-funded maternity and separate accounts

Health fund claim

Frances Perry House says it will submit your hospital claim to your health fund on your behalf. You remain responsible for other accounts such as doctors’ fees, pathology and radiology.

Estimate of patient costs

The payment page says the hospital provides an “Estimate of Patient Costs” once online admission/admission paperwork has been processed. The estimate can change if treatment varies, length of stay changes or unforeseen circumstances occur.

Payment/cost situation Verified detail Action before admission
Private health insurance Ask your insurer whether your policy covers the treatment, exclusions/restrictions/waiting periods, no-gap or gap-cover options, hospital agreement and benefits payable. Call your insurer and record a reference number.
Policy less than 12 months / upgraded cover Hospital page warns the insurer may not accept hospital costs if the condition or symptoms existed before joining or upgrading cover. Confirm waiting periods and obstetric cover early.
Excess or daily co-payment Any patient costs such as excess or daily co-payment must be paid prior to or on admission. Ask hospital and fund what is due.
DVA DVA Gold Card holders are covered for all treatment; DVA White Card holders are covered subject to DVA approval. Bring card and confirm approval if White Card.
WorkCover / third party Estimated hospital costs must be paid before or on admission unless payment approval has been received from the insurer. Get written approval before admission.
Self-funded patients Estimated hospital costs must be paid before or on admission. Use matpread.frp@ramsayhealth.com.au for maternity self-funded enquiries.
Overseas insurance If insured with an overseas insurance company, the patient may be asked to pay estimated hospital costs prior to or on admission. Confirm reimbursement requirements with insurer.
Payment methods Official page lists in-person payment by cash, EFTPOS, bank cheque, Visa or Mastercard; telephone payment by Visa/Mastercard; BPAY; and possible online payment after online admission. Ask whether Amex/Diners are accepted before relying on them.

Costs that may not be covered by your insurer

  • Ambulance transfers
  • Boarder accommodation, partner meals and visitor meals
  • Interpreter and hearing/speech impairment services
  • Non-admission related, non-PBS and discharge medications
  • Telephone calls and car parking
  • Non-Medicare rebateable items/services
  • Personal items such as newspapers, magazines, aids or equipment
  • Obstetric packages
  • Emergency centre attendance before admission where relevant
  • Doctor, surgeon, anaesthetist, assistant, consultant, pathology, radiology, pharmacy and allied health accounts

Self-funded maternity package: what is included and what can cost extra

Package / cost area Official detail
Suitable for People outside private health insurance waiting period, people choosing not to use private health insurance, visitors to Australia, and people without Medicare.
Vaginal birth accommodation Pay Your Way package lists one to four nights’ accommodation for a vaginal birth, depending on medical needs.
Caesarean accommodation Package lists two to five nights’ accommodation for planned or emergency caesarean, depending on medical needs.
Included experience Choice of obstetrician, birth suite or operating theatre, private room with ensuite, partner stay, in-room meals, postnatal breastfeeding and parenting education, and local telephone calls.
Possible additional charges Antenatal/childbirth classes, midwife outpatient appointments, emergency caesarean during labour, admission during pregnancy, Special Care Nursery, post-discharge lactation support, mobile/STD/international calls, medications/pharmacy, additional surgical procedures and separate provider accounts.
Estimate rule: do not guess maternity package price, obstetrician fee, anaesthetist fee, paediatrician fee, parking fee or private room/partner stay cost if the official source does not publicly list the exact current amount. Mark it as “confirm before admission.”

Parking, wheelchair access, trams, buses and local arrival tips

Access need Verified official detail Practical tip
Hospital location Corner of Flemington Road and Grattan Street, Parkville. Frances Perry House is on Levels 6 and 7. Use your admission/appointment documents for level, suite and arrival desk.
Car park Underground parking is available at the Royal Women’s Hospital main building, accessed from the Flemington Road car park entrance. Use the Wilson Parking/Royal Women’s car park fee page for current fees and hours.
Car park hours listed on pre-admission page 6am to 9pm daily. If arriving in labour outside normal car park access hours, call the maternity unit before travelling and ask where to enter.
Pick-up/drop-off Dedicated visitor/patient spaces and a small number of 30-minute pick-up/drop-off spaces are listed at Lower Ground Level off Flemington Road. Use short-term bay only for drop-off; move to longer parking after check-in if needed.
Disabled parking Parking bays are set aside for disabled visitors and patients on level B1. Display valid permit and allow extra time.
Street parking Limited street meter parking is available around the hospital. Do not rely on street parking for labour or time-sensitive appointments.
Wheelchair access Wheelchair access is available at the hospital main entrance on Grattan Street and emergency entrance on Flemington Road. Confirm which entrance is best for your appointment/admission.
Tram 19 North Coburg to Elizabeth Street; stops at Royal Parade and Grattan Street. Best for Royal Parade/Grattan Street approach.
Tram 58 West Coburg to Toorak; stops at Grattan Street and Flemington Road. Useful for Flemington Road side.
Tram 59 Airport West to Elizabeth Street; stops at Grattan Street and Flemington Road. Useful for airport-west/city side connection.
Bus 402 East Melbourne to Footscray; stops on Grattan Street outside Royal Melbourne Hospital. Check current PTV timetable before travel.

Visiting hours, visitor limits and when not to visit

Area / visitor situation Official rule Action
General Frances Perry House visiting hours 2pm to 8pm daily. Ask ward staff if special arrangements are needed.
Maternity rest time 12:30pm to 2pm. Respect rest time unless staff have approved exception.
Maternity ward Two people, adult or child, may visit at one time during visiting hours. Partner/designated support person can visit outside visiting hours. Check current visitor policy before inviting family.
Birth Centre Two support people, including partner, may be with the patient during labour and birth with no time limit. Confirm support-person policy before admission.
Special Care Nursery Two people, adult or child, may visit a baby at one time during visiting hours. Parents/designated guardian can visit outside visiting hours. Contact nurse manager if exceptional circumstances apply.
Day Surgery Patients should attend alone. If assistance is required, one partner/support person can drop the patient to Day Surgery and staff will call when ready to collect. Plan transport in advance.
Outpatient clinics and imaging/diagnostic appointments One partner/support person may attend if required, but space limits can mean they may need to wait elsewhere. Ask before arrival if support-person attendance is essential.
Do not visit if You have had contact with infectious illness such as influenza, chicken pox, whooping cough or gastroenteritis, or feel unwell with fever, cough, cold/flu or gastro symptoms. Stay home and call the patient instead.
Masks Dedicated visiting page says masks are not required as of 3 May 2023, but this may change at short notice. Follow current hospital signs and staff directions.

Maternity education, tours, breastfeeding support and useful resources

Current education booking page

The current official Book Class page says Frances Perry House is partnering with The Middee Society for contemporary childbirth education led by experienced practising midwives, with sessions covering pregnancy, birth and early parenting in a full-day program.

Maternity tours and the monthly Dads’ Class are listed as continuing through the usual booking process.

Official resource page

The resources page links official downloads such as infant hepatitis B, AusCord, physiotherapy postpartum, breastfeeding handbook, maternity resource, antenatal handheld record, antenatal/postpartum physiotherapy exercises, childbirth education and car seat/baby equipment hire.

Childbirth education PDF highlights

Program/resource Official PDF detail Use carefully
Online Antenatal Learning Centre PDF says the online program gives access to a comprehensive pregnancy resource guide and is a flexible way to prepare for maternity hospital care and future parenting. Because the website now lists a Middee Society partnership, use the current Book Class page for current booking and class availability.
Labour and Birth Class PDF says the class covers signs of labour, active birth, pain relief, partner role and more; conducted by a registered midwife; approximate duration 3.5 hours; listed as free/part of core program. Verify current pricing/format before relying on old PDF details.
Breastfeeding virtual class PDF says it covers lactation, positioning, attachment, normal feeding patterns and common problems; approximate duration 2.5 hours; partner welcome. Use official class booking page for current availability.
Postnatal and Early Parenting PDF says the session covers hospital stay, taking baby home, safety and changes in roles/personal relationship; approximate duration 3.5 hours. Confirm current program structure before booking.

Postnatal support, hotel program, lactation and early parenting

Frances Perry House Hotel Program

  • Eligible patients may spend two nights at InterContinental Melbourne The Rialto on Collins Street after birth.
  • Meals for the patient and partner, including breakfast, lunch and dinner, and valet car parking are included.
  • A welcome gift from InterContinental is included.
  • There is not continuous care from midwives or hospital staff at the hotel.
  • A midwife visits once daily to weigh baby and perform checks required by doctors.
  • Eligibility requires confirmation from doctor and paediatrician that mother and baby are safe for discharge from hospital to the program.

Lactation and postnatal support

  • Hotel program page says patients are offered a lactation consultant appointment at the Maternity Care Centre 7-10 days after discharge.
  • Maternity Care Centre breastfeeding support can be in person or telehealth.
  • Lactation support is available during pregnancy and up to six months after birth.
  • Birth debriefing is available as a 90-minute one-on-one session for patients up to 8 weeks postpartum; call if more than 8 weeks.

Early Parenting Centre support

Ramsay Health Care’s private Early Parenting Centre services in Melbourne support families experiencing challenges from birth up to 2 years of age, including feeding difficulties, infant sleep problems, unsettled infants, reflux/colic and adjustment to parenthood. The listed centres are at Mitcham Private Hospital, Waverley Private Hospital and Masada Private Hospital, not inside Frances Perry House.

During your stay: room features, students, valuables, phone and TV

Stay topic Official detail Practical action
Private room Maternity facilities page says rooms are modern private accommodation with ensuite, baby change/bathing facilities, minifridge, TV and Wi-Fi. Ask if any room feature is essential for your stay.
Meals Patients receive menu options made from high-quality fresh produce. Partner meals may be available and charged to your account. Ask about dietary needs before admission.
Students Frances Perry House offers clinical placements for undergraduate/postgraduate student nurses and midwives. Students work under experienced staff supervision. You may be asked if a student can be involved in your care.
Telephone There is a phone beside every bed for local calls. STD, mobile and ISD calls require a Telstra phone card from reception. Use mobile phone if preferred; ask about reception rules.
Television There is a television at each bedside with free-to-air channels. Selected Foxtel channels may be available at small additional cost. Ask if paid channels are needed.
Valuables Hospital recommends leaving valuables at home and says it cannot accept liability for loss of patient items during stay. Bring only essential items.

Medical records, privacy, feedback and useful patient questions

Access to medical information

  • Complete the Request for Access to Patient Information form.
  • For correction, complete the Request for Correction of Patient Information form.
  • Post/fax/email the form with a photocopy of photo ID such as driver licence or passport.
  • Contact Privacy Officer / Health Information Services Department.
  • Phone: 03 9344 5091
  • Fax: 03 9344 5092
  • Email: healthinformations@ramsayhealth.com.au

Questions to ask before admission

  • “Has my obstetrician booked the admission?”
  • “Is my online registration complete?”
  • “What is the current patient cost estimate?”
  • “Does my health fund cover obstetrics and nursery care?”
  • “What partner stay/meals cost will be charged?”
  • “Where should I enter if I arrive in labour after hours?”
  • “Which items should I bring for myself and baby?”

Frances Perry Maternity Hospital FAQs

What is the official name of Frances Perry Maternity Hospital?

The official hospital name is Frances Perry House. It is a Ramsay Health Care private maternity and women’s hospital in Parkville, Melbourne.

What is the address of Frances Perry House?

Frances Perry House is located on Level 6 and Level 7, corner of Flemington Road and Grattan Street, Parkville VIC 3052.

What is the main phone number for Frances Perry House?

The main Frances Perry House phone number is (03) 9344 5000.

What number should I call if I think I am in labour?

Call the maternity unit on (03) 9344 5100 if you think you are in labour, your waters break, you have regular contractions, blood loss, reduced baby movements or you are worried about yourself or your baby.

How do I book maternity admission at Frances Perry House?

Your doctor books the maternity admission, and you complete the online registration paperwork to confirm the booking.

Does Frances Perry House have private birth suites?

Yes. The official facilities page says Frances Perry House has 6 spacious, highly equipped birth suites with safety equipment, ensuite, birthing bed, comfort tools, recliner chair, TV, phone and kitchenette access.

Does Frances Perry House have a Special Care Nursery?

Yes. Frances Perry House lists a Level 4 Special Care Nursery that can care for babies born prematurely from 31 weeks, babies experiencing issues or babies who have been in Neonatal Intensive Care Unit.

What are the visiting hours at Frances Perry House?

Frances Perry House visiting hours are 2pm to 8pm daily. Maternity rest time is 12:30pm to 2pm. Visitor limits and infection rules can change, so check before travelling.

Where do visitors park for Frances Perry House?

Underground parking is available at the Royal Women’s Hospital main building via the Flemington Road car park entrance. Frances Perry House says the car park is operated by Wilson Parking and fees are casual fees. Check Wilson Parking for current fees and hours.

What should I bring for a maternity stay?

Bring night attire, toiletries, sanitary pads, breast pads, maternity bras, Medicare card, blood group card, health insurance details, baby outfits, baby singlets and cotton or muslin wraps. Nappies and baby wipes are provided during the hospital stay.

Source and update note

This guide is based on official Frances Perry House, Ramsay Health Care and official Frances Perry House PDF resources for contact details, maternity booking, labour advice, facilities, birth suites, Special Care Nursery, Maternity Care Centre fees, self-funded maternity care, parking, transport, visiting, hospital stay, payment information, medical records, childbirth education and patient resources.

Fees, partner stay charges, car park rates, visitor rules, doctor availability, obstetrician fees, health fund cover and maternity package details can change. Confirm personal or urgent details directly with Frances Perry House, your obstetrician, your health fund or the relevant official action page before travelling, booking or paying.

This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.

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