Graylands Hospital address, referral pathway and contact guide
Graylands Hospital is Western Australia’s public psychiatric teaching hospital in Mount Claremont. It provides adult inpatient mental health acute care and rehabilitation, so access is usually through mental health assessment, referral, admission or transfer pathways rather than a simple online appointment booking form.
For urgent mental health triage in metropolitan Perth, the Mental Health Emergency Response Line is 1300 555 788. Peel residents can call 1800 676 822.
Verified address, map and hospital details
- Hospital name
- Graylands Hospital
- Operator
- North Metropolitan Health Service, Government of Western Australia
- Location
- Brockway Road, Mount Claremont WA 6010
- Main telephone
- (08) 6159 6600
- Care type
- Adult public mental health inpatient acute care and rehabilitation
- Beds
- The official NMHS page lists Graylands as an authorised inpatient mental health tertiary hospital with 109 beds.
- Important note
- The Graylands site also includes forensic mental health services, including the Frankland Centre, but this guide focuses on public Graylands Hospital patient and visitor information.
Choose the right contact route
Immediate danger
Call 000 if someone is in immediate danger, seriously injured, severely unwell or needs urgent emergency response.
Mental health emergency
NMHS lists the Mental Health Emergency Response Line as a 24-hour triage service. Metro Perth residents can call 1300 555 788.
Graylands main number
For general hospital contact, call Graylands Hospital on (08) 6159 6600 and ask for the ward, service or patient enquiry area you need.
Referral or admission
People may be referred through a GP, another health service, support service, inpatient service, family member or sometimes by self-referral through mental health services.
Current inpatient
If you are visiting or supporting a current inpatient, confirm ward-specific instructions before travelling. Mental health wards may have safety and privacy rules.
Interpreter support
NMHS states interpreters can be arranged for patients and families who need language or hearing support. Ask the service before the appointment or visit.
Appointments, referrals and admission: practical steps
For Graylands Hospital, the word “appointment” usually means a mental health assessment, referral review, admission process, ward contact, family meeting or follow-up connected to an inpatient or community mental health pathway.
What Graylands Hospital provides
Graylands Hospital provides adult mental health inpatient services. NMHS describes two integrated care pathways: short-term inpatient management during an acute phase of mental illness, and longer-term inpatient care through the Hospital Extended Care Service.
- Acute inpatient mental health care
- Hospital Extended Care Service
- Youth Hospital in the Home service listed on the Graylands page
- Physical healthcare program
- Medical, nursing and allied health support
- Access to interpreter, Aboriginal liaison and pastoral/spiritual support where arranged through services
Forensic services note
The State Forensic Mental Health Service is co-located on the Graylands Hospital site and includes the Frankland Centre. Forensic mental health pathways are separate from ordinary public visitor or appointment questions and may involve justice-system processes.
Visiting, campus and patient support
Plan the visit first
Mental health inpatient visiting can depend on ward, patient consent, safety and current hospital instructions. Call the hospital or ward before travelling if you do not have confirmed details.
Use the campus map
The official map identifies buildings and services such as patient enquiries, pharmacy, medical records, patient library, pastoral care, wards, security and hospital management.
Patient library
The Graylands Hospital Patients Library is located in the Pastoral Centre building opposite the kiosk and is listed as open Monday to Friday, 9.00am to 3.30pm.
Rights and responsibilities
The NMHS consumer journey document refers to patient rights under the Australian Charter of Health Care Rights and WA health rights and responsibilities information.
Carer and family role
Patients may identify personal support people. Families and carers should follow staff instructions, privacy rules and ward-specific safety requirements.
Records and enquiries
The campus map lists patient enquiries, medical records and Freedom of Information areas. Call the main hospital number before attending for records-related tasks.
Helpful official links
Graylands Hospital FAQs
What is the address of Graylands Hospital?
Graylands Hospital is located on Brockway Road, Mount Claremont WA 6010.
What is Graylands Hospital’s main phone number?
The main telephone number listed by North Metropolitan Health Service is (08) 6159 6600.
Is Graylands Hospital a general hospital?
No. Graylands Hospital is Western Australia’s public psychiatric teaching hospital and provides adult mental health inpatient acute care and rehabilitation.
Can I book a normal outpatient appointment at Graylands Hospital?
Graylands is not presented as a standard online-booking hospital. Access is usually through mental health referral, assessment, admission or transfer pathways. Start with your GP, treating clinician, mental health service or the official NMHS Mental Health Services guidance.
Who does Graylands Hospital provide services for?
The official Graylands page says the hospital provides services for people aged 18 to 65 years with a mental illness.
What should I do in a mental health emergency in Perth?
Call 000 for life-threatening danger. For urgent mental health triage, NMHS lists the Mental Health Emergency Response Line for metropolitan Perth on 1300 555 788.
Does Graylands Hospital have forensic mental health services?
The State Forensic Mental Health Service is co-located on the Graylands Hospital site and includes the Frankland Centre. These pathways are separate and may involve justice-system processes.
Where can I find the Graylands Hospital campus map?
The official Graylands Hospital page links to the Graylands Hospital campus map, which shows wards, patient enquiries, medical records, patient library, pharmacy, security and other departments.
Does Graylands Hospital provide interpreter support?
NMHS consumer information says interpreters can be provided for patients and families who are non-English speaking or have a hearing impairment. Contact the service before the appointment or visit if possible.
What is the postal address for Graylands Hospital?
The official postal address is Private Bag 1, Claremont WA 6910.
Source and safety note
This independent guide summarises practical information from official North Metropolitan Health Service, WA Government and Mental Health Commission sources for Graylands Hospital, adult mental health services, inpatient care, community mental health, campus mapping and crisis triage. It is not the hospital booking system and is not medical advice. Always follow current instructions from clinicians, emergency services and official hospital staff.