Campbelltown Hospital: Address, Appointment & Contact Info

by

Campbelltown Hospital patient, parking and emergency guide

Campbelltown Hospital is a major public hospital in the Macarthur region of South Western Sydney. This guide is written for patients, carers and visitors who need the address, phone number, outpatient appointment contact, emergency access, parking information, public transport, visitor hours, fees and practical hospital instructions before attending.

The focus is simple: help you know where to go, who to call, what to bring, how appointments work, where to park, how visitors should plan, and what details to confirm before travelling to the hospital campus.

For a life-threatening emergency in Australia, call 000 immediately. Do not wait for an appointment or rely on an online hospital guide.

Campbelltown Hospital address, phone and appointment contacts

Use these details first if you are trying to contact the hospital, attend an outpatient clinic, send patient mail, confirm a referral or plan a visit.

Hospital name Campbelltown Hospital
Main address Therry Road, Campbelltown NSW 2560, Australia
Postal address PO Box 149, Campbelltown NSW 2560
Main hospital phone 02 4634 3000
General manager unit email SWSLHD-CampbelltownGeneralManagersUnit@health.nsw.gov.au
Outpatient appointments 02 4634 4963
Outpatients fax 02 4634 4701
Emergency Department Emergency care is available 24 hours a day, seven days a week.
Parking enquiries Secure Parking: 02 8000 8790 or SWSLHD-CampbelltownCarParking@health.nsw.gov.au
Official website Camden and Campbelltown Hospitals contact page
Important appointment note: Campbelltown Hospital Outpatients states that all outpatient appointments require a valid referral. Call the Outpatients number if you need to confirm whether your referral is current or where your clinic is located.

Campbelltown Hospital map, campus location and directions

The main hospital campus is on Therry Road, Campbelltown NSW 2560. The campus also has vehicle access and parking areas connected with Therry Road, Central Road, Parkside Crescent and Appin Road depending on the building or car park you need.

Map tip: your appointment letter is more important than a generic map pin. It should help confirm the building, entrance, level, clinic desk, parking option or drop-off point.

Campbelltown Hospital redevelopment and building orientation video

This official hospital redevelopment video is useful for patients and visitors who want to understand the newer Campbelltown Hospital buildings, design and campus changes before attending.

Best next step by reason for visiting

Campbelltown Hospital has multiple buildings, services and parking zones. Use this quick guide before you travel.

Your situation Best action Phone or location clue
Life-threatening emergency Call 000 now. Do not drive yourself if unsafe. Ambulance / emergency services
Emergency but not arriving by ambulance Follow Emergency Department signs and use the ED parking/drop-off directions on campus. Main hospital phone: 02 4634 3000
Outpatient clinic appointment Check your referral, appointment letter and clinic location. Call Outpatients if anything is unclear. Outpatients: 02 4634 4963
Medical Imaging / Radiology Confirm if an appointment is needed. General x-rays may differ from booked procedures. Medical Imaging: 02 4634 3166 or 02 4634 3172
Surgery or booked admission Follow hospital letter instructions and ask about pre-admission, fasting, arrival time and discharge plan. Main reception / Admissions and Pre-admissions
Maternity, children or women’s health Confirm the exact unit and entrance because the redeveloped campus includes expanded women’s and children’s services. Call 02 4634 3000 if your letter is unclear.
Visiting a patient General visiting is usually 8:00am to 8:00pm, but speciality areas can vary. Ask ward staff before visiting outside general hours.
Parking concession Bring your concession card, photo ID and parking ticket for validation before leaving. Main Reception, ED Reception, Secure Parking Office or MCTC for eligible cancer care users.

Emergency Department access and urgent care information

Campbelltown Hospital’s Emergency Department provides emergency care 24 hours a day, seven days a week. The official Emergency Department page describes emergency care across Campbelltown and Camden campuses and lists Campbelltown as the larger emergency site.

Call 000 immediately for chest pain, severe breathing difficulty, stroke symptoms, major injury, heavy bleeding, poisoning, loss of consciousness, severe allergic reaction, severe burns, suicidal crisis or any life-threatening emergency.

Emergency Department parking

P1A is the Emergency Department car park, with limited parking immediately outside the ED entrance. Vehicle entry is via Central Road and Parkside Crescent, following Emergency signs.

Emergency Department drop-off

Dedicated patient and visitor drop-off/pick-up zones are available within the campus. No parking is permitted in drop-off zones, so move to a car park after drop-off if staying.

If the issue is not life-threatening, call your GP, Healthdirect, NSW Health services or the hospital switchboard for direction. This page does not give medical triage advice.

Outpatients, referrals and appointment changes

Campbelltown Hospital Outpatients is located on the Lower Ground Floor at Campbelltown Hospital, Therry Road. The Outpatients phone number listed by SWSLHD is 02 4634 4963, and all outpatient appointments require a valid referral.

Outpatient appointment details

  • Location: Outpatients, Lower Ground Floor, Campbelltown Hospital
  • Phone: 02 4634 4963
  • Fax: 02 4634 4701
  • Referral: valid referral required

Before you attend

  • Check whether your referral is current.
  • Confirm clinic name, date, time, building and level.
  • Ask whether the appointment is in person, phone or telehealth.
  • Ask if you need scans, blood tests, fasting or previous reports.
  • Ask which car park is closest to the clinic.
Doctor availability note: Doctor rosters, specialist clinic days and appointment availability can change. Do not rely on old search results for a doctor’s day or fee. Use your appointment letter or call the Outpatients number.

Admissions, elective surgery and pre-admission steps

SWSLHD explains that patients may be admitted to Camden or Campbelltown Hospital as emergency patients or booked/elective surgery patients. Emergency admission is handled after initial Emergency Department treatment when a bed becomes available.

Admission type What usually happens What you should do
Emergency admission You may be admitted after treatment in the Emergency Department. If there is a delay, treatment and observation continue while waiting. Ask staff who your nominated contact person should be and what updates your family can receive.
Urgent surgical procedure Your treating doctor arranges surgery on an agreed date before placing you on a waiting list ordered by clinical priority. Follow the hospital letter carefully and ask about arrival time, fasting and transport home.
Other surgery SWSLHD says patients may be asked to take the referral form from the specialist to the hospital’s main reception as soon as possible and within three working days. Main reception is listed as open 7:00am to 5:00pm Monday to Friday for this process.
Pre-Admissions Clinic You may be assessed for additional tests or a specialised anaesthetist clinic visit. Ask whether you will be a day-only patient or need an overnight stay.
Unable to attend surgery SWSLHD asks patients to contact Admissions and Pre-admissions as soon as possible if they cannot undergo surgery at the arranged time. Call early so alternate arrangements can be made.

Hospital departments, specialist services and care areas

Campbelltown Hospital provides a wide range of acute, outpatient, surgical, maternity, child, mental health, imaging and allied health services. The official service list includes the following Campbelltown Hospital services and departments.

Service area Details users commonly need
Emergency Department 24-hour emergency care. Use ED for urgent and serious conditions; call 000 for life-threatening emergencies.
Outpatients Lower Ground Floor. Appointments require a valid referral. Phone 02 4634 4963.
Medical Imaging / Radiology Campbelltown Medical Imaging is on the Lower Ground Floor adjacent to the Emergency Department. General x-ray, CT, OPG and theatre imaging are listed as 24/7 services; some procedures operate Monday to Friday during business hours and need appointments.
Cardiology and Coronary Care Cardiology Department and Coronary Care Unit are listed among Campbelltown services. Confirm referral and clinic pathway.
Intensive Care / High Dependency ICU/HDU services are listed on the hospital service page, and the redevelopment included a new ICU with capacity for future bed growth.
Surgery and operating theatres Department of Surgery and Operating Theatres are listed. The redevelopment added expanded surgical services, digital operating theatres and procedure rooms.
Maternity and women’s services Hospital redevelopment information notes expanded maternity and women’s services, including additional birthing suites with baths and dedicated ultrasound/interview rooms.
Children’s and paediatric services Paediatrics, Paediatric Allied Health, Paediatric Ambulatory Care and a new children’s unit/clinic are part of the hospital’s service profile.
Mental health services Mental Health Service and PECC Unit are listed. Redevelopment information also notes specialised older persons, civil secure rehabilitation and mental health intensive care services.
Macarthur Cancer Therapy Centre Dedicated MCTC parking is available for cancer therapy patients and carers with a vehicle pass. Cancer therapy centre refurbishments are noted in redevelopment information.
Renal dialysis, pharmacy and pathology Redevelopment information notes refurbishment/expansion of renal dialysis, pharmacy, pathology laboratory and clinical information services.
Diabetes, endocrinology and high-risk foot Macarthur Diabetes Service / Endocrinology and High Risk Foot Service are listed among services. Confirm referral rules before attending.
Allied health Allied health staff may include physiotherapists, social workers, occupational therapists, speech pathologists, dietitians and pharmacists during inpatient care.
Dental and oral health NSW Government redevelopment information notes a new dental centre, described as a first for the hospital.

Medical Imaging and Radiology at Campbelltown Hospital

The SWSLHD Medical Imaging page lists Campbelltown Medical Imaging on the Lower Ground Floor, adjacent to the Emergency Department. It gives phone numbers for enquiries and procedure bookings during office hours.

Contact and location

  • Location: Lower Ground Floor, adjacent to Emergency Department
  • Address: Campbelltown Hospital, Therry Road, Campbelltown NSW 2560
  • Phone: 02 4634 3166 or 02 4634 3172
  • Fax: 02 4634 3160
  • Office booking hours listed: 8:00am to 5:00pm

Services listed

  • 24/7: X-ray, OPG, CT and operating theatre imaging
  • Monday to Friday 9:00am to 5:00pm: fluoroscopy, MRI, ultrasound, nuchal translucency, Doppler, FNA biopsy and interventional radiology
  • Appointments are necessary for all procedures except general x-rays.
  • Bring relevant previous films or reports if requested.

Medicare, hospital fees, private insurance and compensation claims

SWSLHD’s hospital fees and insurance information says Australian residents are eligible to receive free health care regardless of financial situation. Non-residents of Australia may need to pay the full cost of health care before admission or as soon as practical after admission.

Patient situation What to know What to confirm
Australian resident / Medicare patient Public hospital care is generally available without charge for eligible Australian residents. Bring Medicare card and confirm whether your outpatient service has referral or billing rules.
Private patient SWSLHD says patients may decide to use private health insurance before, during or after a stay. As a private patient, admitted costs are discussed and claims to Medicare and the health fund are processed on your behalf. Ask about excess, gap risk, co-payments, discharge medicines and whether choosing private patient status affects any cost.
Private patient via Emergency Department SWSLHD states that all co-payments and excess fees will be waived if you enter the hospital through the Emergency Department as a private patient. Confirm this with hospital admissions and your health fund at the time of admission.
Non-resident of Australia Non-residents may need to pay full health care costs before admission or as soon as practical. Ask about Medicare eligibility, reciprocal health care rights, insurance and payment options.
Accident, Workers Compensation or Third Party If claiming under compensation insurance, you may need to choose whether you are admitted as private chargeable or hospital non-chargeable. Confirm claim number, insurer, employer details, accident details and what happens if a claim is unsuccessful.
Fee safety note: Do not assume a fee from old websites or forums. Fees, insurance handling and eligibility can change depending on Medicare status, residency, referral, appointment type and private/compensation choices.

Campbelltown Hospital parking, drop-off zones and concession validation

Campbelltown Hospital car parks are open 24 hours a day, seven days a week. Parking fees apply to campus car parks operated by Secure Parking. Concession rates are available for eligible patients and carers who require regular or long-term hospitalisation or treatment.

Parking area Best for Access notes
P1A – Emergency Department car park Emergency Department access Limited parking immediately outside the ED entrance. Vehicle entry via Central Road and Parkside Crescent, following Emergency signs.
P1B – Emergency Department and Macarthur Clinical School car park Emergency Department / Clinical School area Use if directed by campus signs or staff.
P2 – Therry Road car park Large general car park, Building A and Emergency proximity Vehicle entry via Parkside Crescent, Central Road or Therry Road.
P3 – South car park New clinical services building Direct access via pedestrian ramp, staircase and overbridge to lifts. Vehicle entry via Therry Road and Parkside Crescent.
P8 – North car park Building D / Outpatients and Pathology area Vehicle entry via Appin Road northbound only and Parkside Crescent southbound only. Pedestrian access via Building D entrance.
P9 – Macarthur Cancer Therapy Centre car park MCTC patients and carers Dedicated parking only. MCTC vehicle pass required. Fines apply for unauthorised parking.
P10 – Accessible parking only Mobility permit holders Entry via Appin Road northbound only and Parkside Crescent southbound only. Pedestrian access via Building D entrance.
P11 – Electric Vehicle car park Electric vehicle users Follow campus signs for access and payment conditions.
P13 – Discharge Lounge and Equipment Loan Pool Short pick-up/drop-off only Eastern end of Building A. Five-minute spaces only, Monday to Friday 8:00am to 5:00pm excluding public holidays.

Drop-off and pick-up zones

Dedicated drop-off/pick-up zones are available within the campus, but no parking is permitted in those areas. SWSLHD lists drop-off access for Building A, Building D and the Emergency Department.

Building A drop-off

Clinical and Mental Health Services. Vehicle entry via Therry Road, Central Road and Parkside Crescent.

Building D drop-off

Outpatients and Pathology Services. Vehicle entry via Appin Road and Parkside Crescent.

Emergency drop-off

Emergency Department vehicle entry via Therry Road, Central Road and Parkside Crescent.

Accessible parking

Accessible spaces are available across the campus. Correctly display a valid NSW Government or other Australian government-issued Mobility Parking Permit.

Parking concession validation points

  • Main Reception in the main foyer of Building A: 7:30am to 8:00pm, Monday to Sunday
  • Emergency Department Reception on Level 00 of Building A: 24 hours, Monday to Sunday
  • Secure Parking Office on Level 1 of Building A: 6:00am to 9:00pm, Monday to Sunday
  • Macarthur Cancer Therapy Centre: for cancer care patients and carers only
  • All pay stations provide limited validations from 10:00pm to 6:00am
Street parking warning: Surrounding street parking is limited and may have time limits, signposted zones or residential impacts. Read signs carefully because fines may apply.

Public transport, buses, trains and community transport

Campbelltown Hospital is listed as a 20-25 minute walk from Macarthur Station and a 30-35 minute walk from Campbelltown Station. If walking is difficult, plan a bus, taxi, drop-off or accessible parking option.

Transport option Details
Trip planning Call Transport Infoline on 131500 or use Transport NSW trip planner.
Train to Macarthur Station Trains to Macarthur Station run on the Airport and East Hills line.
Train to Campbelltown Station Trains to Campbelltown Station run on the South, Cumberland, East Hills and Inner West lines.
Buses to Campbelltown Hospital Bus services 870, 871, 872, 879, 886, 887 and 888 run between Campbelltown and Macarthur Stations and Campbelltown Hospital.
Bus frequency guide Most buses stop on Therry Road outside the hospital and generally operate every 15 minutes Monday to Saturday and every 30 minutes on Sundays.
Camden to Campbelltown connection Bus services 890, 891, 893 and 895 run between Camden and Campbelltown, where passengers may need to transfer to reach the hospital.
South West Community Transport Home and Community Care community transport may support frail aged people, younger people with disabilities, carers and families. Booking phone: 1300 138 794.

Visiting hours, patient mail and visitor rules

General visiting hours for Camden and Campbelltown Hospitals are listed as 8:00am to 8:00pm, seven days. The hospitals have flexible visiting across most wards and departments, but speciality areas such as Intensive Care, Birthing Unit and Special Care Nursery may vary.

Visitor planning

  • Ask ward staff before visiting outside general hours.
  • Some visitors may be required to wear a mask or gown.
  • Follow all hospital signage and staff instructions.
  • Limit visitors if the patient needs rest or the ward is busy.

Patient mail format

Patient’s Name
Ward or Unit, if known
Campbelltown Hospital
Therry Road
CAMPBELLTOWN NSW 2560

Privacy note: During a hospital stay, information is generally given to the next-of-kin unless the patient advises otherwise. Patients can ask staff to record who should receive updates.

What to bring for an appointment, admission or hospital stay

For hospital stays, SWSLHD asks patients to bring practical personal items and health documents. Campbelltown and Camden Hospitals are non-smoking areas, and personal laundry facilities are not available.

Bring these items

  • Sleepwear such as nightwear, slippers and dressing gown
  • Toiletries and personal items such as tissues and soap
  • Reading glasses
  • X-rays and scans relevant to your stay
  • All medications and treatments you currently take
  • Medicare Card, Pension Card and/or Veterans’ Affairs Entitlement Card
  • Private health insurance fund membership card
  • Workers Compensation or Third Party details, if applicable

Do not bring

  • Large amounts of money
  • Jewellery or other valuables
  • Televisions or large electrical equipment
  • Alcohol
  • Illegal drugs
Medication safety: During a hospital stay, the hospital provides medications. If you bring your own medication, give it to a relative to take home after review or to the ward nurse for safe-keeping until discharge. Do not take any medication in hospital without your doctor’s knowledge.

During your stay: staff, medicines, meals and privacy

When you arrive, your nurse may collect information from you or your family to help determine the most appropriate treatment during your stay. Your doctor should let you know when you may expect discharge so ongoing care can be planned.

Hospital stay topic Practical details
Care team You may meet doctors, nurses and allied health staff, including physiotherapists, social workers, occupational therapists, speech pathologists, dietitians and pharmacists.
Family communication Tell your nurse if you want a specific person to discuss your condition with medical staff. Ask relatives and friends to contact your nominated support person rather than approaching staff separately.
Photography and filming Ask staff before using cameras or recording devices inside the hospital to protect patient privacy and safety.
Meal selection A dietitian assistant may visit each morning to help you select meals. Special diet needs for medical, religious or cultural reasons should be discussed with ward staff.
Approximate meal times Breakfast 7:15am-7:55am, lunch 12:15pm-12:55pm, dinner 5:30pm-6:10pm.

Going home, discharge lounge and follow-up care

Your doctor will help plan your discharge date, although the expected date may change depending on your condition. Before you leave, staff should provide support and information about who to contact if you become unwell, who to see next, medications and any community nurse or support team visits.

  • On the date of discharge, patients should be ready to leave their room by 11:00am.
  • If waiting for a carer or transport, patients may be moved to the Discharge Lounge.
  • Campbelltown Hospital Discharge Lounge is on Level 2 in Building A.
  • The Discharge Lounge has direct external access from dedicated parking bays at the east end of the one-way South Road.
  • You should receive a letter summarising your condition and treatment. Take this letter to your GP as soon as convenient or at your next visit.
  • Tell ward staff if you brought x-rays or scans. If not collected, they may be held for six months before being sent to Medical Imaging for destruction.
  • If concerned about coping at home, ask your nurse for referral to discharge planning or allied health support.

Food, café, hospital amenities and healthy drink rules

There are cafés at both Camden and Campbelltown Hospitals for patients, staff and visitors. At Campbelltown Hospital, Fresh Café is listed as open Monday to Sunday from 7:00am to 6:30pm.

Campbelltown Fresh Café

Normal opening hours: Monday to Sunday, 7:00am to 6:30pm.

Healthy food and drink environment

Sugar-sweetened beverages have been removed from SWSLHD facilities under the NSW Health Healthy Food and Drink for Staff and Visitors initiative. Patients and visitors may still bring preferred food and drinks from outside where suitable.

Campbelltown Hospital redevelopment and expanded services

Campbelltown Hospital has gone through major redevelopment to support the growing Macarthur region. NSW Government information says the $632 million Stage 2 redevelopment delivered a 12-storey clinical services building and campus refurbishments, with the new northern entrance completing major works in 2024.

Redevelopment feature What was added or improved
Emergency Department Significantly expanded Emergency Department, satellite imaging area, two dedicated children’s resuscitation bays and an end-of-life room for families.
Intensive Care New ICU with capacity to increase bed numbers in the future.
Surgery Expanded surgical services, interventional radiology, digital operating theatres and procedure rooms.
Children’s services New children’s unit, children’s ambulatory care and children’s allied health clinic.
Maternity and women’s services Expanded maternity and women’s services, including additional birthing suites with baths and dedicated ultrasound/interview rooms.
Mental health Centrally located mental health services, specialised older persons unit, civil secure rehabilitation unit for adults and mental health intensive care.
Campus refurbishments Pathology laboratory, renal dialysis unit, pharmacy, clinical information department, cancer therapy centre and a new dental centre.
Northern entrance New northern entrance links into the main hospital concourse, Hospital Street, making access easier for amenities and healthcare services.

Questions to ask before visiting Campbelltown Hospital

Use this call script to avoid arriving at the wrong entrance, missing referral requirements or being surprised by parking and billing rules.

  • “Which building, entrance and level should I use for this clinic?”
  • “Do I need a current referral, and has it been received?”
  • “Is my appointment face-to-face, phone or telehealth?”
  • “Which car park is closest to my clinic or department?”
  • “Is my appointment in Building A, Building D, Outpatients or Medical Imaging?”
  • “Do I need to bring x-rays, scans, medicines or blood test results?”
  • “Could there be any private, overseas patient, compensation or insurance cost?”
  • “Can I get concession parking validation, and where should I validate before leaving?”
  • “If I am being discharged, what time should my carer collect me and where is the discharge pick-up?”
  • “Are there any visitor restrictions, mask rules or speciality ward visiting rules today?”

Campbelltown Hospital FAQs

What is the address of Campbelltown Hospital?

Campbelltown Hospital is located on Therry Road, Campbelltown NSW 2560, Australia.

What is the main phone number for Campbelltown Hospital?

The main hospital phone number listed by SWSLHD is 02 4634 3000.

Does Campbelltown Hospital have a 24-hour Emergency Department?

Yes. Campbelltown Hospital provides emergency care 24 hours a day, seven days a week. Call 000 for life-threatening emergencies.

How do I contact Campbelltown Hospital Outpatients?

Campbelltown Hospital Outpatients is located on the Lower Ground Floor. The appointments phone number is 02 4634 4963 and fax is 02 4634 4701.

Do outpatient appointments at Campbelltown Hospital need a referral?

Yes. SWSLHD states that all outpatient appointments require a valid referral. Confirm your referral status before attending.

Where should I park at Campbelltown Hospital for Emergency?

P1A is the Emergency Department car park, with limited parking immediately outside the ED entrance. Vehicle entry is via Central Road and Parkside Crescent, following Emergency signs.

Are concession parking rates available at Campbelltown Hospital?

Yes. Concession rates are available for eligible patients and visitors. Bring your concession card, photo ID and parking ticket for validation before exiting the car park.

What are the general visiting hours at Campbelltown Hospital?

General visiting hours are 8:00am to 8:00pm, seven days. Speciality areas such as Intensive Care, Birthing Unit and Special Care Nursery may have different rules.

Which buses go to Campbelltown Hospital?

Bus services 870, 871, 872, 879, 886, 887 and 888 run between Campbelltown and Macarthur Stations and Campbelltown Hospital. Most buses stop on Therry Road outside the hospital.

What should I bring to Campbelltown Hospital?

Bring your Medicare card, referral or appointment letter, relevant scans, current medications, private health insurance card if applicable, concession or Veterans’ Affairs card if relevant, and personal items for comfort if staying in hospital.

Source and update note

This guide is based on official South Western Sydney Local Health District pages for Campbelltown Hospital contact details, outpatient appointments, departments, parking, transport, visitor information, hospital fees, patient items and discharge guidance, plus NSW Government redevelopment information. Hospital phone numbers, clinic locations, parking fees, service availability, visitor rules and referral processes can change, so confirm urgent or appointment-specific details directly with the hospital before travelling.

This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.

Leave a Comment