Nedlands private hospital guide
Hollywood Private Hospital appointments, Emergency Department, parking and patient contact guide
Hollywood Hospital usually refers to Hollywood Private Hospital in Nedlands, Western Australia. It is part of Ramsay Health Care and is a large private hospital campus with a private Emergency Department, specialist medical services, surgery, cancer care, rehabilitation, mental health, cardiac care and many onsite patient services.
This guide gives patients, carers and visitors the useful details first: address, phone, appointment pathway, private emergency fees, entrances, parking rates, public transport, visiting hours, hospital amenities, specialist search, payment questions and patient record access.
For a life-threatening emergency in Australia, call 000. Do not delay urgent care to compare fees, parking, specialist access or appointment options.
Call
Switchboard, specialist rooms or Emergency Department
Confirm
Referral, admission form, fund cover and fee risk
Arrive
Monash Avenue entrance, car park, bus or taxi
Check in
Main reception, Emergency, specialist centre or ward
Quick answer: Hollywood Hospital address and contact details
Private Emergency Department
Entrance 3, Monash Avenue
Open 24/7, 365 days a year
No referral or appointment needed for self-presenting patients.
Specialist appointments
Contact specialist rooms
The hospital does not book specialist appointments directly.
Use the official specialist search or your GP referral.
| Primary keyword | hollywood hospital |
|---|---|
| Correct hospital name | Hollywood Private Hospital |
| Street location | Monash Avenue, Nedlands WA 6009, Australia. Healthdirect also lists the hospital as 101 Monash Avenue, Nedlands WA 6009. |
| General enquiries | 08 9346 6000 |
| Main email | enquiry.hph@ramsayhealth.com.au |
| Mailing address | Hollywood Private Hospital, Locked Bag 2002, Nedlands WA 6909 |
| Healthdirect fax listing | 08 9346 6980 |
| Patient FAQs fax listing | 08 9389 8470 |
| Self-funded enquiries | FinanceQuotes.hph@ramsayhealth.com.au |
| Volunteer enquiries | Volunteer Services Manager, mobile 0448 760 141, email volunteers.hph@ramsayhealth.com.au |
| Urgent email warning | The hospital says it will endeavour to respond to enquiries within 48 hours. If urgent, contact switchboard on 08 9346 6000. |
Hollywood Private Hospital map, campus entrances and emergency access
Hollywood Private Hospital is on Monash Avenue, Nedlands WA 6009, minutes from Perth city, Kings Park and the Hampden Road café strip. The main hospital entrance is opposite Williams Road, but the best entrance depends on whether you are visiting main reception, Emergency, the Specialist Centre, Medical Centre or Ramsay Health Plus.
Official Ramsay video: Hollywood Private Hospital Emergency Department
This official Ramsay Health Care video is useful for people comparing private emergency access at Hollywood Private Hospital before attending.
Which Hollywood Hospital entrance should you use?
| Entrance | Street | Use this for | Parking / drop-off note |
|---|---|---|---|
| Entrance 2 | Monash Avenue | Hollywood Private Hospital main reception | Drop-off and short-term parking only. For longer parking, use the multi-storey car park via Entrance 5. |
| Entrance 3 | Monash Avenue | Emergency Department | Drop-off only. Longer-term parking is via Entrance 5. |
| Entrance 4 | Monash Avenue | Hollywood Specialist Centre | Visitor parking is available for the Specialist Centre. |
| Entrance 5 | Monash Avenue | Hollywood Medical Centre, Ramsay Clinic Hollywood, Hollywood Consulting Centre and multi-storey car park | Main campus parking option for most patients and visitors. |
| Entrance 6 | Verdun Street | Ramsay Health Plus | Use this for Ramsay Health Plus access and related parking/drop-off. |
Campus tip: parking can be challenging during weekday peak times between 9:00am and 2:00pm. Allow extra time if you have a specialist appointment, procedure, admission or Emergency Department visit.
Appointments, GP referrals, specialists and online admission
Specialist appointments
- Hollywood Private Hospital says it is unable to book specialist appointments directly.
- To be referred to Hollywood, consult your GP first.
- Your GP can refer you to an appropriate specialist accredited to Hollywood.
- Use the official specialist search to find specialist rooms and contact details.
- Confirm consulting location, hospital admission plan, procedure date and fees directly with the specialist rooms.
Online admission and pre-admission
- Hollywood uses Ramsay Health Care’s upgraded online booking/admission pathway at healthhub.ramsayhealth.com.au.
- The patient information page says the Essential Patient Instructions booklet covers online booking, health fund enquiries, pre-admission, admission service, hospital stay information and leaving hospital procedures.
- If you completed your admission form online, you may also have the option to pay online.
- Have your private health insurance, Medicare, DVA, WorkCover, third-party or self-funded details ready before admission.
Questions to ask before confirming an appointment or admission
| Question | Why it matters | Who to ask |
|---|---|---|
| Which entrance should I use? | Hollywood has different entrances for main reception, Emergency, Specialist Centre, Medical Centre and Ramsay Health Plus. | Specialist rooms, admission team or switchboard. |
| Do I need a GP referral? | Specialist care usually requires GP referral to the appropriate accredited specialist. | Your GP and specialist rooms. |
| Is my procedure covered by my health fund? | Excess, co-payment, gap cover, waiting periods and exclusions can affect cost. | Your health fund and specialist rooms. |
| Will doctors or services bill separately? | Doctors, anaesthetists, assistants, imaging, pathology, pharmacy and allied health may bill separately. | Hospital, specialist rooms and your fund. |
| Can I use online admission and payment? | Online admission can save time before arrival. | Ramsay Health Hub or hospital admissions. |
Private Emergency Department: hours, entrance, fees and limits
Call 000 immediately for serious or life-threatening symptoms. Some conditions are better handled by a tertiary public hospital emergency department.
| Emergency Department type | Private Emergency Department at Hollywood Private Hospital. |
|---|---|
| Opening hours | 24/7, 365 days per year. |
| Entrance | Entrance 3, Monash Avenue, Nedlands. |
| Referral needed? | No referral or appointment is necessary if you are self-presenting. |
| Ambulance option | If you are being treated by paramedics, you can request the ambulance to take you to Hollywood Private Hospital Emergency Department. |
| Staffing | Emergency Physicians, General Practitioners and Junior Medical Officers staff the Emergency Department. |
| Training accreditation | The Emergency Department is accredited by the Post Graduate Medical Council of WA as a training site. |
| Visitor rule in ED | One visitor is permitted per patient in the Emergency Department. |
Emergency Department fees and billing warnings
| Fee / cost item | Official detail |
|---|---|
| Standard doctor consultation fee | $330. This fee is non-refundable and not covered by Medicare or private health insurance. |
| Payment methods for ED consultation | EFTPOS and credit card are accepted. |
| Specialist charges | Specialist charges may apply if a specialist is called to attend or diagnose. |
| Extra services after consultation | Radiology, pathology, walking aids and other items may attract additional fees. |
| SKG Radiology in ED | SKG Radiology is attached to the Emergency Department; fees are capped at $275 for referred services. |
| Ambulance transfer | If Hollywood cannot admit you or specialist treatment requires transfer, ambulance charges may apply. These transfers are not claimable on Medicare, Health Care Card, Pharmaceutical Benefits Card or Pensioner Benefits Card. |
| DVA Gold Card | Department of Veterans’ Affairs covers Emergency Department fees for Gold Card holders. White Card holders should make their own enquiries. |
| Overseas or non-Medicare patients | Overseas visitors or anyone not covered by Medicare is responsible for all charges, including a $480 doctor consultation fee. |
Cases Hollywood says may be better for a tertiary public hospital ED
Adult emergency exclusions to consider
- Acute mental health problems
- Acute stroke
- Major trauma or burns
- Bleeding from the bowel or stomach
- Maternity and gynaecological patients
Children
- Hollywood says its specialists care for children over two years old with minor injuries only.
- Children with major trauma, coughs, rashes, breathing problems, temperatures, vomiting or other medical conditions should be taken immediately to a local public hospital emergency department.
Services, specialties and facilities at Hollywood Private Hospital
Hollywood Private Hospital has more than 700 accredited specialists across a wide range of disciplines. The hospital also describes itself as WA’s largest hospital and says it cares for more than 70,000 patients each year.
| Service / specialty area | What is available or listed | What patients should confirm |
|---|---|---|
| Emergency medicine | Private Emergency Department open 24/7 via Entrance 3. | Fee, suitability, ED visitor rules and transfer risk. |
| Cardiology and cardiothoracic surgery | Includes angiography, coronary care, intensive care and cardiac rehabilitation pathways. | Specialist rooms, fund cover and admission date. |
| Cancer care, oncology and haematology | Leslie Starcevich Day Unit and cancer care pathways are listed on hospital service pages. | Appointment location, infusion plan, costs and support services. |
| General medicine and general surgery | Broad inpatient and specialist care. | Admitting specialist, anaesthetist, theatre timing and fee gaps. |
| Endoscopy and gastroenterology | Gastroenterology unit and endoscopy specialty are listed. | Preparation, fasting, escort requirement and billing. |
| Orthopaedics and spinal surgery | Orthopaedic surgery, shoulder, hip, knee, foot/ankle, hand/wrist, elbow, spinal and rehabilitation pathways are listed. | Prosthesis coverage, rehab plan and private fund approval. |
| Neurosurgery and neurology | Listed under medical specialties and specialist search categories. | Specialist room location, imaging requirements and admission pathway. |
| Gynaecology and urology | Listed medical specialties. | Hospital vs specialist charges and procedure instructions. |
| Paediatric surgery | Listed as a Hollywood specialty. | Age suitability, child admission instructions and support person rules. |
| Mental health | Ramsay Clinic Hollywood is located on site, with separate visiting hours. | Clinic admission pathway and mental health-specific costs/rules. |
| Rehabilitation | Hugh Edwards Rehabilitation Unit and day rehabilitation program are listed. | Referral, fund approval, program type and visiting hours. |
| Robotic surgery | Hospital facilities include robotic surgery capability and da Vinci Xi information. | Surgeon eligibility, procedure suitability and fee impact. |
| Allied health | Can be accessed as an inpatient or outpatient via Ramsay Health Plus. | Referral, appointment cost and Entrance 6 access. |
High-care and campus facilities listed by Hollywood
Clinical facilities
- Acute Admissions Assessment Centre
- Intensive Care Unit
- Coronary Care Unit
- Angiography Suite
- 20 operating theatres
- Day Surgery Unit
- Gastroenterology Unit
- Sleep Study Laboratory
Onsite centres
- Hollywood Medical Centre, 85 Monash Avenue, phone 08 9346 6996
- Hollywood Specialist Centre, 95 Monash Avenue, phone 08 9346 6992
- Hollywood Consulting Centre
- Ramsay Clinic Hollywood
- Ramsay Health Plus
- Hugh Edwards Rehabilitation Unit
Hollywood Private Hospital parking fees, entrances and drop-off points
| Parking item | Official detail |
|---|---|
| Main parking | Most parking bays are in the multi-storey car park accessible via Entrance 5 off Monash Avenue. |
| Short-term parking | A small number of short-term bays are available outside main reception via Entrances 2, 3 and 4 on Monash Avenue. |
| Other campus visitor parking | Entrance 4 for Hollywood Consulting Centre; Entrance 5 around Hollywood Medical Centre and adjacent to Ramsay Clinic Hollywood; Entrance 6 outside Ramsay Health Plus. |
| Off-campus parking | Limited off-campus parking is available on Monash Avenue opposite Clifton Street. Time limits apply. |
| Important parking rule | All visitor parking is pay parking. |
Hospital parking fees
| Parking pass / duration | Fee |
|---|---|
| Hourly | $3.60 |
| Daily | $25.00 |
| Weekly | $38.00 |
| Monthly | $82.00 |
| Five visit pass | $40.00 |
Drop-off and pick-up points
| Location | Drop-off / pick-up use |
|---|---|
| Entrance 2 | Outside the hospital main entrance. |
| Entrance 3 | Outside the Emergency Department. |
| Entrance 4 | Outside the entrance to Hollywood Specialist Centre. |
| Entrance 5 | Outside the entrance to Hollywood Medical Centre. |
| Entrance 6 | Outside the entrance to Ramsay Health Plus. |
Public transport, taxis and DVA transport support
| Transport option | Hollywood Private Hospital detail |
|---|---|
| Taxi rank | A taxi rank is located outside the main reception and entrance via Entrance 2 off Monash Avenue. |
| Swan Taxis phone at reception | A dedicated telephone for Swan Taxis is available at main reception. |
| Specialist/Medical Centre taxi help | If visiting Hollywood Medical Centre or Hollywood Specialist Centre, ask the concierge to order a taxi when ready to depart. |
| Bus stops | Closest bus stops are along Monash Avenue, Hampden Road, Hospital Avenue and Stirling Highway. |
| Bus routes | Routes 25, 103, 24, 950 and 97 serve the surrounding area, with stops less than 1km from the hospital. |
| Route 950 | Operates between Morley Bus Station and QEII Medical Centre via Beaufort Street, Perth, University of Western Australia and runs frequently at weekday peak times. |
| Closest train stations | Shenton Park is about 1.8km away; Karrakatta, Daglish and Subiaco are also nearby stations. |
| Subiaco Shuttle Route 97 | Runs from Subiaco Train Station to QEII Medical Centre, with bus stops on Monash Avenue and Hampden Road. Listed frequency: every 15 minutes on weekdays from 6:43am to 6:30pm, every 30 minutes on Saturdays from 8:55am to 5:55pm, and hourly on Sundays/public holidays. |
| Transperth phone | Call 13 22 13 for current train and bus timetable information. |
| DVA transport | Eligible veteran patients may arrange transport through DVA. Phone 9366 8391 or 9366 8392. |
Visiting hours, masks and bedside visitor guidance
| General hospital visiting hours | 8:00am to 8:00pm daily. |
|---|---|
| Ramsay Clinic Hollywood visiting hours | 3:00pm to 7:00pm daily on the visitor page; the patient booklet also lists 3:00pm to 7:00pm Monday to Friday and 12:30pm to 7:00pm on weekends and public holidays. |
| Preferred visiting time | You can request a preferred visiting time directly with the ward manager, who will advise if it can be accommodated. |
| Recommended bedside limit | Two visitors only at the bedside is recommended. |
| Emergency Department visitor rule | One visitor is permitted per patient in the Emergency Department. |
| Mask guidance | Masks are recommended in clinical areas and required in high-risk clinical areas, including oncology wards, Emergency Department and ICU/CCU. |
| ICU visitor note from patient booklet | ICU restricts visitors to two at a time and has a rest period from 1:00pm to 3:00pm. |
| Hugh Edwards Ward note from patient booklet | Hugh Edwards Ward visiting hours are 11:00am to 8:00pm. |
Before visiting: visitor rules can change due to infection control, ward routines or patient preference. Call the ward through switchboard if timing is important.
Private health insurance, self-funded care and payment questions
Before admission, ask your health fund
- Does my policy cover this procedure or treatment?
- Are there exclusions, restrictions or waiting periods?
- Is the procedure covered by a no-gap or gap-cover scheme?
- Do I have an excess, co-payment or other gap?
- Are implanted prostheses or devices fully covered?
- Does my insurer have an agreement with Hollywood Private Hospital?
- Will doctors, anaesthetists or assistants bill separately?
Self-funded, WorkCover, DVA or overseas
- DVA Gold Card holders are covered for all treatment; White Card coverage is subject to DVA approval.
- WorkCover and third-party patients need payment approval from the insurer; otherwise estimated costs are payable before or on admission.
- Self-funded patients must pay estimated hospital costs before or on admission.
- Overseas insured patients may be asked to pay estimated hospital costs before or on admission.
- For self-funded enquiries, use FinanceQuotes.hph@ramsayhealth.com.au.
Costs that may be billed separately
| Possible separate account | Why it matters |
|---|---|
| Emergency centre attendance | Emergency treatment before admission can be billed separately. |
| Treating doctor or surgeon | Specialist fees may not be part of the hospital account. |
| Anaesthetist | Anaesthetists often issue separate accounts or gap estimates. |
| Other consultants or assisting surgeons | Additional medical practitioners involved in care may bill separately. |
| Medical and allied health services | Physiotherapy, occupational therapy and related services may have separate costs. |
| Pharmacy | Non-admission-related, non-PBS and discharge medicines may be charged. |
| Pathology | Blood tests and pathology services can attract separate accounts. |
| Radiology | X-rays and imaging can attract separate accounts. |
How to pay the hospital
| Payment method | Accepted by hospital |
|---|---|
| In person | Cash, EFTPOS, bank cheque, Visa or Mastercard. Check with the hospital first for American Express or Diners. |
| Telephone payment | Visa and Mastercard. |
| BPAY | Internet or phone banking. |
| Online admission payment | If you completed the admission form online, you may have the option to pay online. |
Hospital amenities, food, pharmacy, Wi-Fi and onsite help
| Amenity | Useful detail |
|---|---|
| Television and entertainment | All patient rooms have television with free-to-air channels and Foxtel/Austar. |
| Wi-Fi | Wireless internet is available to patients and visitors. Ask ward staff for the Wireless Internet Access leaflet. |
| Room service | Inpatients and boarders can call 6666 from the room phone. Meals and snacks can be ordered between 6:30am and 6:45pm. |
| Room service limits | Room service is not available for day patients or Ramsay Clinic Hollywood patients. |
| Jamaica Blue | Near main reception. Open Monday-Friday 7:00am-5:00pm, Saturday 8:00am-4:00pm and Sunday 8:00am-3:00pm. |
| Einstein’s Café | Ground floor, Hollywood Specialist Centre near Entrance 4. Open Monday-Friday 8:00am-4:00pm and Saturday 9:00am-12:30pm. |
| Medicos Coffee Lounge | Ground floor, Hollywood Medical Centre near Entrance 5. Open from 7:00am Monday-Friday. Phone 08 9389 6932. |
| Courtesy onsite bus | A free volunteer-driven courtesy bus makes continual rounds onsite to help visitors move between wards and departments. |
| Pharmacy | Open to the public from 9:00am to 5:00pm Monday-Friday. Closed weekends and public holidays. |
| Taxi stands | Taxi pick-up points and stands are located in various places throughout the hospital campus. |
Health records, patient feedback and safety escalation
Health information requests
- Requests for health records are made through the hospital Privacy Officer.
- Applications must include signed photographic identification, such as a driver licence or passport copy.
- If requesting records for another patient, written authorisation from that patient is required.
- There may be an administrative charge, and an estimate is provided before access.
- Privacy Officer phone: 08 9346 6224.
- Email: Privacy.HPH@ramsayhealth.com.au
Feedback and Ramsay Rule
- Hollywood welcomes compliments and feedback about your stay.
- Use the official feedback form for compliments or concerns.
- The Ramsay Rule lets patients, family or carers escalate concerns when they believe something is not right with the patient’s clinical condition.
- First raise concerns with nursing staff and the nurse in charge; if still concerned, a dedicated hospital phone number alerts senior clinical staff.
What to bring to Hollywood Private Hospital
Documents and cards
- Admission confirmation or specialist appointment details
- GP referral or specialist paperwork
- Medicare card
- Private health insurance card
- DVA, WorkCover, third-party insurer or overseas insurer details if relevant
- Estimate of Patient Costs or payment instructions if provided
- Photo ID if requested for admission or health record access
- Any imaging, reports, pathology results or letters requested by your doctor
Medicines and personal items
- Current medicine list with dose and timing
- Prescription medicines and authority scripts if requested
- Allergy information
- Glasses, hearing aids, dentures or mobility aids
- Comfortable clothing and shoes for discharge or rehabilitation
- Phone charger
- Small amount of money or payment card for parking, pharmacy or café purchases
- Avoid bringing unnecessary valuables
Questions to ask before going to Hollywood Hospital
Appointment and admission questions
- “Is my specialist accredited at Hollywood Private Hospital?”
- “Which entrance, building and reception desk should I use?”
- “Do I need to complete online admission through Ramsay Health Hub?”
- “What time should I arrive, and do I need to fast?”
- “Which medicines should I stop or continue?”
- “Will my specialist, anaesthetist or assistant bill separately?”
Cost, parking and support questions
- “What is my estimated out-of-pocket cost?”
- “Does my private health fund have an agreement with this hospital?”
- “Is my procedure covered by a no-gap or gap-cover scheme?”
- “Which car park is closest, and should I buy a daily, weekly or five-visit pass?”
- “Can a taxi or DVA transport pick me up from this entrance?”
- “Who should I contact if I am worried about my condition during admission?”
Official Hollywood Private Hospital links used for this guide
| Need | Official page |
|---|---|
| Main hospital page | Hollywood Private Hospital official website |
| Contact details | Hollywood Private Hospital contact page |
| Emergency Department | Emergency Department |
| Emergency fees | Emergency Department fees |
| Emergency FAQs | Emergency Department FAQs |
| Patient information | Patient information |
| Patient FAQs | Patient FAQs |
| Getting here | Getting Here |
| Parking | Parking |
| Visitor information | Visitor information |
| Payment information | Payment information |
| Hospital amenities | Hospital amenities |
| Medical specialties | Medical specialties |
| Facilities overview | Facilities overview |
| Specialist search | Hollywood specialists search |
| Health records | Health information requests |
| Patient feedback | Patient feedback |
Hollywood Hospital FAQs
What is the address of Hollywood Hospital?
Hollywood Private Hospital is located on Monash Avenue, Nedlands WA 6009, Australia. Healthdirect also lists the street address as 101 Monash Avenue, Nedlands WA 6009.
What is the main phone number for Hollywood Private Hospital?
The main phone number for Hollywood Private Hospital is 08 9346 6000.
Does Hollywood Private Hospital have an Emergency Department?
Yes. Hollywood Private Hospital has a private Emergency Department at Entrance 3, Monash Avenue, Nedlands. It is open 24/7, 365 days per year. Call 000 for life-threatening emergencies.
Do I need an appointment for Hollywood Private Emergency Department?
No. Hollywood says no referral or appointment is necessary if you are self-presenting to the Emergency Department.
How much is the Hollywood Private Hospital Emergency Department doctor consultation fee?
The Emergency Department fees page lists a standard doctor consultation fee of $330, which is non-refundable and not covered by Medicare or private health insurance. Overseas visitors or anyone not covered by Medicare are responsible for all charges, including a $480 doctor consultation fee.
How do I book a specialist appointment at Hollywood Private Hospital?
The hospital says it cannot book specialist appointments directly. Consult your GP for a referral to an appropriate Hollywood-accredited specialist, then contact the specialist rooms or use the official specialist search.
What are Hollywood Private Hospital visiting hours?
General visiting hours are 8:00am to 8:00pm daily. Ramsay Clinic Hollywood visiting hours are listed as 3:00pm to 7:00pm daily on the visitor page. Ward-specific rules can change, so confirm with the ward if timing matters.
Where should I park at Hollywood Private Hospital?
Most visitor parking is in the multi-storey car park accessible via Entrance 5 off Monash Avenue. Short-term parking is available near Entrances 2, 3 and 4, but longer parking should generally use Entrance 5.
How much is parking at Hollywood Private Hospital?
The official parking page lists hospital parking fees as $3.60 hourly, $25 daily, $38 weekly, $82 monthly and $40 for a five visit pass.
What services are available at Hollywood Private Hospital?
Hollywood lists specialties including emergency medicine, cancer care, cardiology and cardiothoracic surgery, endoscopy, general medicine, general surgery, gynaecology, neurology, neurosurgery, orthopaedics, paediatric surgery, palliative care, mental health, rehabilitation, robotic surgery, urology and vascular surgery.
Source and update note
This guide is based on official Hollywood Private Hospital and Ramsay Health Care pages, plus Healthdirect address listing, for contact details, Emergency Department information, appointment/referral guidance, payment details, parking fees, entrances, visiting hours, services, amenities, specialist search, health records and patient feedback. Hospital fees, parking rates, visiting rules, specialist availability and service access can change, so confirm urgent or personal details directly with Hollywood Private Hospital before travelling.
This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.