Holmesglen Private Hospital: Address, Appointment & Contact Info

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Moorabbin private hospital planner

Holmesglen Moorabbin Emergency, eAdmissions, parking and visitor guide

Holmesglen Private Hospital is a Healthscope private hospital at 490 South Road, Moorabbin VIC 3189. This guide is for patients, carers and visitors who need practical details before calling, attending the 24/7 private Emergency Department, completing eAdmissions, checking parking, visiting a ward, arranging rehabilitation, or preparing for a procedure.

Use this page for the main phone number, Emergency phone and fees, appointment/admission steps, out-of-pocket cost questions, visitor hours, parking notes, ICU/CCU rules, service contacts, what to bring and official links in one scan-friendly place.

For a life-threatening emergency in Australia, call 000 first. Holmesglen has a private 24/7 Emergency Department, but 000 is the safest first step for serious or rapidly worsening symptoms.
Choose care Emergency, planned admission, rehab, infusion or clinic
Confirm cost Health fund, DVA, WorkCover, uninsured or international fees
Complete forms eAdmission, referral, medication list and health history
Arrive South Road map, parking, bus or Moorabbin Station
Check in Reception, ED triage, ward, day unit or admission desk

Fast contact: address, phone, Emergency and admission help

Main hospital

Holmesglen Private Hospital

490 South Road, Moorabbin VIC 3189

Main phone: (03) 9567 9000

Fax: (03) 9567 9100

Emergency Department

Open 24 hours, 7 days

Emergency phone: 03 9567 9700

Address: 490 South Road, Moorabbin

In an emergency, call 000 first.

Rehabilitation and outpatient programs

Holmesglen outpatient rehab

Phone: 03 9567 9090

Fax: 03 9567 9093

Email: Holmesglen.outpatient@healthscope.com.au

Need Best action Important detail
Life-threatening emergency Call 000 Use 000 for chest pain, stroke symptoms, severe breathing difficulty, collapse, major bleeding, severe allergic reaction, poisoning, major trauma or immediate danger.
Private Emergency Department Call 03 9567 9700 or present to 490 South Road Open 24 hours, 7 days. Fees apply and payment is required on arrival or on the day.
Main hospital switchboard (03) 9567 9000 Use for ward enquiries, reception, visitor questions, admission support, accounts, ICU/CCU transfer and service direction.
Check on a patient before visiting Call reception on (03) 9567 9000 Ask whether the patient can receive visitors and whether the ward has special restrictions.
Complete admission paperwork Use Healthscope eAdmissions Submit as soon as possible and no later than 3 days before admission. Allow 15-30 minutes.
ICU/CCU family enquiry Call 03 9567 9270 ICU/CCU has rest period and bedside visitor limits. Speak to the nurse in charge before visiting.
Day Infusion Unit Call 03 9567 9180 Used for infusion and oncology treatment enquiries; referral is required for services listed by the hospital.
Lung Function Laboratory Call 03 9567 9081 Located in Suite D1, Ground Floor, Building 2. Fax 03 9567 9079 or email admin@lungcarevictoria.com.au.

Holmesglen Private Hospital map, parking and arrival point

The hospital address is 490 South Road, Moorabbin VIC 3189. Public parking is available around the hospital, with short-stay parking at the front and all-day parking to the side and rear. Buses run along South Road, and Moorabbin train station is about one kilometre west of the hospital.

Arrival need Where to go Practical tip
Main hospital reception 490 South Road, Moorabbin Use for planned admissions, ward visits, reception enquiries and directions.
Emergency Department Holmesglen Private Hospital, 490 South Road Use for private 24/7 ED care. Call 000 first for serious emergencies.
Day Infusion Unit Ground level of Holmesglen Private Hospital Use for booked day-stay infusion, blood transfusion or antineoplastic therapy.
Lung Function Laboratory Suite D1, Ground Floor, Building 2 Confirm test preparation and referral before arriving.
Rehabilitation programs Hospital rehab ward or outpatient gym/program area Confirm inpatient vs outpatient program location before travel.
Medical records request Use the hospital contact form / Healthscope release information process Medical record requests have a separate form and instruction guide.

Private Emergency Department: fees, exclusions and what happens next

Holmesglen Private Hospital says its Emergency Department is open 24 hours, 7 days a week. Patients are seen in order of medical urgency, with triage nurse assessment followed by doctor assessment and a decision to admit, treat and discharge, or refer for follow-up.

Call 000 immediately for serious symptoms. Do not use a private ED fee table to decide whether to delay urgent care.

Emergency Department fees and billing notes

Emergency fee item Holmesglen detail What it means for patients
Medicare-eligible ED attendance fee $450 out-of-pocket ED fee Needs to be paid on the day.
Non-Medicare eligible / international ED consultation fee $650 fixed out-of-pocket consultation fee Payment is required on arrival to the Emergency Department.
Follow-up visit for non-Medicare eligible patients $100 fixed out-of-pocket consultation fee for subsequent follow-up visits Ask ED reception whether this applies before returning.
Return within 14 days for same injury or illness Hospital states it will not charge the ED fee again Applies to same injury or illness; confirm with ED staff.
Private health insurance Emergency Department fees are not covered by private health insurance under the Private Health Insurance Act 2007. Private health insurance covers patients once admitted into hospital, subject to fund rules and cover.
Other possible costs Radiology, pathology, pharmacy, specialist doctor consultation, equipment or medical supplies may cost extra. Some portions may be claimable under Medicare; confirm before leaving if possible.
WorkCover, Veteran’s Affairs or uninsured patients The hospital says patients can be assessed and treated whether privately insured, WorkCover, Veteran’s Affairs or uninsured. Bring claim, DVA or insurer details if relevant.

Emergency Department can support

ED facilities listed by hospital

  • 24-hour emergency medical care
  • On-call specialists and surgeons
  • Rapid assessment and triage
  • Resuscitation bay
  • Intensive Care Unit access
  • Cardiac and chest pain services with immediate access to catheter laboratories
  • Onsite radiology including X-ray, ultrasound, MRI, CT scan and nuclear medicine
  • Pathology and pharmacy

ED restrictions listed by hospital

  • Multi trauma
  • Psychiatric conditions
  • Major burns
  • Acute stroke
  • Obstetric emergencies
  • Pregnancy over 20 weeks’ gestation
  • General paediatrics needing admission
  • Children needing admission may be transferred to a hospital with a dedicated children’s ward

Emergency arrival checklist

Bring / tell staff Why it matters
Medicare card, private health fund card, DVA or WorkCover details Fees and billing pathway depend on your eligibility and cover.
Current medicines and allergies ED doctors need this before prescribing or giving treatment.
When symptoms started and what has changed Triage uses urgency, not arrival order.
Recent surgery, chest pain, breathing trouble, weakness, fainting or severe allergy These details can change triage urgency and treatment decisions.
Payment method The hospital lists ED fees as payable on the day or on arrival.

Appointments, admissions and eAdmissions steps

For planned surgery or hospital admission, your specialist usually arranges the hospital booking. Holmesglen uses the Healthscope eAdmissions portal so you can complete admission forms and health history before arrival.

Details to have ready for eAdmissions

  • eAdmission information card from your specialist
  • Contact email address and mobile phone number
  • Current Medicare card
  • Pension or pharmacy benefit card, if relevant
  • Private health insurance details
  • DVA or other third-party coverage details
  • Personal and next of kin information
  • GP and referring doctor details
  • Current prescribed and supplementary medications

Timing and submission

  • Complete eAdmissions online, anytime and on any device.
  • First-time users create a user account and validate by SMS code.
  • Returning patients can log in and update existing information.
  • The process has admission forms and health history sections.
  • Allow 15-30 minutes.
  • Submit as soon as possible and no later than 3 days before admission.

Planned admission micro-steps

Step What to do Why it matters
1. Confirm doctor booking Ask your specialist’s rooms if your hospital booking has been sent to Holmesglen. The hospital admission depends on the doctor’s booking, procedure and date.
2. Complete eAdmissions Use Healthscope eAdmissions and submit admission forms plus health history. Hospital staff need this before they can prepare for your stay.
3. Check health fund cover Give your health fund the procedure item numbers and hospital name. Cover level, excess, co-payment and exclusions can change your out-of-pocket cost.
4. Ask for cost estimate Ask Holmesglen or your doctor about hospital charges and expected out-of-pocket costs. The hospital says it provides cover level, hospital charge estimate and out-of-pocket estimate on or before admission.
5. Prepare discharge plan Ask who will take you home and what equipment, medication or follow-up is needed. Daily discharge time is listed as 9:30am. Tell staff early if this will be difficult.
Call script: “My specialist has booked me at Holmesglen Private Hospital. Have you received my admission, what time should I arrive, what out-of-pocket amount should I expect, and do I need to bring scans, medications or a signed consent form?”

Private hospital costs, DVA note and payment questions

Holmesglen Private Hospital is a private hospital. Costs can involve hospital charges, health fund excess, doctor fees, anaesthetist fees, pathology, radiology, pharmacy, equipment and other out-of-pocket items. Ask before admission when possible.

Cost topic Holmesglen detail Question to ask
Payment information before admission The hospital says it will provide health fund cover level, estimated hospital charges and any expected out-of-pocket expenses on or before admission. “What exact amount do I need to pay before or on admission?”
Health fund cover Coverage depends on your policy, excess, exclusions and procedure. “Is Holmesglen Private Hospital covered for my item numbers and procedure?”
Doctor and anaesthetist fees These are usually separate from hospital fees. “Can I get written informed financial consent from the surgeon and anaesthetist?”
DVA patients Holmesglen says as a DVA Veteran partnering hospital, DVA patients have immediate access to care in most cases without prior approval. “Do I need to provide my DVA card or approval before admission?”
Emergency Department fee Private ED attendance fees apply and are separate from admitted hospital cover. “What ED fee and extra costs will be payable today?”
Accounts help The hospital says hospital and related charges can be difficult to understand and advises contacting accounts for help. “Can accounts explain this estimate before I sign or pay?”

Holmesglen Private Hospital services and treatment areas

Holmesglen Private Hospital lists a broad range of private surgical, medical, emergency, cardiac, oncology, rehabilitation and support services. Availability depends on your doctor, referral, admission type, health fund and clinical need.

Service area What Holmesglen provides Useful contact / action
Emergency Department 24-hour private emergency medical care with rapid assessment, triage, resuscitation bay, onsite radiology, pathology and pharmacy. ED phone: 03 9567 9700. Call 000 first for serious emergencies.
ICU / CCU 24-hour medical care directed by an intensive care specialist, with monitoring and specialist nursing support. ICU/CCU phone: 03 9567 9270.
Cardiac catheter laboratory Diagnostic and interventional cardiac procedures, including coronary angiography, stent insertion, pacemaker checks, electrophysiology and vascular procedures. Ask your cardiologist about preparation, medication changes, fasting and procedure risks.
Infusion and oncology Day Infusion Unit services include antineoplastic therapy, blood transfusions, iron infusions, haematological treatments and special drug infusions. Day Infusion Unit: 03 9567 9180. Referral by GP or specialist is required.
Rehabilitation Inpatient and outpatient rehabilitation, including cardiac, pulmonary, orthopaedic and reconditioning programs. Outpatient rehab: 03 9567 9090.
Lung Function Laboratory Spirometry, diffusing capacity, respiratory muscle pressure tests, bronchial provocation, lung volume measurement and FeNO testing. Phone 03 9567 9081; fax 03 9567 9079; email admin@lungcarevictoria.com.au.
Orthopaedic and spinal surgery Hospital lists orthopaedic and spinal surgery among its surgical services; rehab support may follow. Confirm surgeon, prosthesis cover, rehab pathway and health fund approval.
Urology, ENT, plastic and reconstructive surgery Listed surgical services include urology, ENT, plastic and reconstructive surgery. Use Healthscope specialist search or your doctor’s rooms for appointment and fee confirmation.
Radiology, pathology and pharmacy Hospital lists onsite radiology, pathology and pharmacy support. Ask whether these will create separate bills or Medicare-claimable charges.

Rehabilitation, Day Infusion and Lung Function Lab details

Rehabilitation programs

  • Inpatient rehabilitation may follow care at Holmesglen or transfer from another hospital.
  • Patients are assessed by a multidisciplinary team.
  • Team may include rehabilitation specialist, physiotherapist, occupational therapist, dietician, speech pathologist, discharge planner and diabetes educator.
  • Outpatient day rehabilitation runs in group settings Monday to Thursday.
  • Programs listed: cardiac, pulmonary, orthopaedic and reconditioning rehabilitation.
  • Most groups are described as fully covered by health insurance; confirm with your fund.

Day Infusion Unit

  • Phone: 03 9567 9180
  • Services include antineoplastic therapy, blood transfusions, iron infusions, haematological treatments and special drug infusions.
  • Located at Holmesglen Private Hospital, 490 South Road, Moorabbin.
  • Day-stay treatments attend the Day Infusion Unit on Ground Level.
  • Referral by GP or specialist is required.
  • Iron infusions are not accepted for adolescents under 16; ages 16-18 require parent or guardian present.

Lung Function Laboratory

Lab item Detail
Location Suite D1, Ground Floor, Building 2, within Holmesglen Private Hospital.
Phone / fax / email Phone 03 9567 9081, fax 03 9567 9079, email admin@lungcarevictoria.com.au.
Tests listed Spirometry pre/post bronchodilator, gas transfer/diffusing capacity, respiratory muscle pressures, mannitol challenge, lung volumes/body plethysmography and FeNO.
Billing note Services are listed as bulk billed via Medicare and no cost to the patient, except bronchial provocation test and a small fee for multiple/complex tests on the same day.
Referral action Ask your doctor to send the referral and confirm preparation instructions before attending.

Parking, disabled parking, drop-off and public transport

Holmesglen Private Hospital lists low-cost on-site parking, including disabled parking, on and around the hospital. The front car park is reserved for 2-hour short-stay parking and requires a ticket. All-day parking is available at the side and rear of the hospital.

Parking / transport item Official detail Patient tip
Front car park Reserved for 2-hour short stay; ticket required. Use for quick appointments, drop-off or short visits only.
All-day parking Available at the side and rear of the hospital for $6. Use this for longer admissions, ward visits or day procedures.
Disabled parking Disabled parking is available on and around the hospital. Arrive early if you need accessible parking close to the entrance.
Pick-up / drop-off A pickup/drop-off zone is provided at the front of the hospital. Do not use it for long waiting; move to parking after patient drop-off.
Bus Buses run along South Road and stop adjacent to the hospital. Check current PTV timetables before travelling.
Train Moorabbin train station on the Frankston line is about one kilometre west of the hospital. Consider taxi/rideshare from the station if mobility is limited.

Visiting hours, ICU rules, meals and visitor notes

Visitor item Holmesglen detail Before you visit
General visiting hours 2:00pm to 8:00pm daily. Call reception on 03 9567 9000 before travelling if the patient has restrictions.
Reception note Front door notice or reception staff may have current visitor information. Check at entry before going to a ward.
General ward medication rounds Medication rounds are listed as 8:00am-9:00am, 12:00pm-1:00pm and 8:00pm-9:00pm. Non-urgent phone enquiries may be delayed during medication rounds.
ICU/CCU rest period 12:00pm to 2:00pm, strictly no visitors. Discuss visiting hours with ICU/CCU staff.
ICU/CCU bedside limit Two visitors can be accommodated at a time for each patient. Visitors must speak to a nurse before visiting a patient.
Free Wi-Fi Free internet service is available to patients and guests. Ask reception or ward staff if login help is needed.
Flowers and gifts Flower deliveries are welcome; plants in soil are not permitted. Flowers are not allowed in ICU. Ask ward staff if unsure before bringing flowers.
Physiotherapy / occupational therapy Inpatients may be off the ward during therapy or rehab gym sessions. Check with the ward before visiting a rehab patient.

Approximate patient meal delivery times

Breakfast8:00am to 8:30am
Morning tea10:00am to 11:00am
Lunch12:00pm to 12:30pm
Afternoon tea2:00pm to 3:00pm
Dinner5:00pm to 5:30pm
Supper7:00pm to 8:00pm

What to bring for admission, surgery or overnight stay

Important documents

  • Consent forms you have been asked to complete
  • Medicare card or concession card, if applicable
  • Private health fund card
  • DVA card, if applicable
  • Certified copy of Power of Attorney or Advance Health Directive, if applicable
  • Admission or procedure letter from your specialist

Medical information and items

  • List of current medications
  • All medications in original packaging
  • Relevant X-rays, scans, doctor’s letters or medical reports
  • Allergy information
  • Glasses or hearing aids
  • Walking stick or other mobility aids

Overnight personal items

  • Pyjamas or nightgown
  • Dressing gown
  • Slippers or flat non-slip shoes
  • Comfortable loose-fitting daytime clothes
  • Toiletries such as toothbrush, toothpaste, soap, deodorant, shaver and hairbrush
  • Mobile phone, charger or portable battery pack
  • Headphones and a book or comfort item

Do not bring

  • Valuables
  • Jewellery
  • Nail polish before admission
  • Large or heavy bags
  • Unnecessary electrical items
  • More than one small secure bag if avoidable

Holmesglen recommends one small secure bag weighing no more than 10kg.

Doctors, specialist appointments and referral questions

Specialist appointments are usually arranged through the doctor’s rooms, not through a generic hospital directory page. Healthscope’s specialist finder lists many doctors associated with Holmesglen Private Hospital across cardiology, orthopaedics, oncology, urology, gastroenterology, general surgery, ENT, plastic surgery, gynaecology, vascular surgery and other areas.

Question to ask Why it matters
“Does this specialist consult, operate or admit at Holmesglen Private Hospital?” Some specialists work across multiple hospitals and rooms.
“Do I need a GP referral or specialist referral?” Referrals affect Medicare eligibility, appointment acceptance and specialist billing.
“What are the MBS item numbers and expected fees?” Your health fund needs item numbers to confirm cover.
“Will I need eAdmissions or pre-admission review?” Hospital paperwork must be submitted before admission.
“Will I need radiology, pathology, pharmacy or rehabilitation after the procedure?” These can affect planning, discharge and out-of-pocket costs.

Call scripts before visiting Holmesglen Private Hospital

For planned admission

  • “Has my specialist sent the hospital booking to Holmesglen?”
  • “Do I need to complete eAdmissions before I arrive?”
  • “Have you received both my admission forms and health history?”
  • “What health fund excess, co-payment or out-of-pocket cost is expected?”
  • “What time should I arrive and where should I check in?”
  • “Should I bring scans, medication, a consent form or an Advance Health Directive?”

For Emergency, visitors or services

  • “Is this condition suitable for Holmesglen’s private Emergency Department?”
  • “What ED fee will be payable today?”
  • “Could radiology, pathology, pharmacy or equipment create extra costs?”
  • “Is the patient able to receive visitors between 2pm and 8pm today?”
  • “Is the patient in ICU/CCU with different visitor rules?”
  • “Where should I park for a long visit or day procedure?”

Holmesglen Private Hospital FAQs

What is the address of Holmesglen Private Hospital?

Holmesglen Private Hospital is located at 490 South Road, Moorabbin VIC 3189.

What is the main phone number for Holmesglen Private Hospital?

The main phone number for Holmesglen Private Hospital is (03) 9567 9000.

Does Holmesglen Private Hospital have a 24-hour Emergency Department?

Yes. Holmesglen Private Hospital lists Emergency Doctors open 24 hours, 7 days a week. For life-threatening emergencies, call 000 first.

What is the Holmesglen Private Hospital Emergency phone number?

The Emergency Department phone number is 03 9567 9700.

How much is the Holmesglen Private Hospital Emergency Department fee?

Holmesglen lists a $450 out-of-pocket Emergency Department fee. A fixed $650 out-of-pocket consultation fee applies to non-Medicare eligible international patients.

Do I need private health insurance to attend Holmesglen Emergency Department?

No. Holmesglen says patients can be assessed and treated whether they have private health insurance, WorkCover, Veteran’s Affairs or are uninsured. Emergency Department fees still apply.

How do I complete admission forms for Holmesglen Private Hospital?

Use the Healthscope eAdmissions portal. The hospital asks patients to complete the admission forms and health history as soon as possible and no later than 3 days before admission.

What are the visiting hours at Holmesglen Private Hospital?

Holmesglen lists visiting hours as 2:00pm to 8:00pm daily. Call reception on (03) 9567 9000 before visiting if the patient may have ward or ICU restrictions.

How much is parking at Holmesglen Private Hospital?

The hospital says all-day parking is available at the side and rear of the hospital for $6. The front car park is reserved for 2-hour short-stay parking and a ticket is required.

What should I bring to Holmesglen Private Hospital?

Bring consent forms, Medicare or concession card, private health fund card, DVA card if relevant, current medicines in original packaging, medication list, relevant scans or reports, toiletries, phone charger, glasses, hearing aids and mobility aids.

Source and update note

This guide is based on official Holmesglen Private Hospital / Healthscope pages for contact details, Emergency Department fees, eAdmissions, patient information, visitor information, ICU/CCU, rehabilitation, Day Infusion and Oncology, Lung Function Laboratory and Healthdirect listing details.

Hospital contacts, fees, visiting rules, parking costs, admission processes, doctor availability and service access can change. Confirm personal, urgent or appointment-specific details directly with Holmesglen Private Hospital before travelling or paying.

This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.

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