Osborne Park Hospital: Address, Appointment & Contact Info

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Stirling WA patient contact planner

OPH address, outpatient referral, parking and visitor guide

Osborne Park Hospital in Stirling is a WA public hospital campus providing services such as aged care and rehabilitation, elective surgery, outpatient clinics, mental health services, women and newborn care, gynaecology, gastroenterology, urology, allied health and maternity support.

This page is built for fast action: where to go, who to call, how appointments and referrals work, what services are available, where to park, what to bring, when visitors can attend, how overseas/private fees work and what to do if the situation is urgent.

Osborne Park Hospital has no Emergency Department. For a life-threatening emergency, call 000. For emergency medical care near OPH, official OPH guidance points patients to the nearest Emergency Department, including Sir Charles Gairdner Hospital where appropriate.
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Check urgency No ED at OPH. Use 000 or nearest ED for emergencies.
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Confirm referral Most outpatient clinics need GP or specialist referral.
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Plan arrival Free parking, bus 427, campus buggy and site map.
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Bring proof Medicare card, medicines, letter, ID and insurance details.

Fast contact box: address, phone, fax and urgent care

Main hospital

Osborne Park Hospital

Osborne Place, Stirling WA 6021

General enquiries: (08) 6457 8000

Fax: (08) 6457 8008

No Emergency Department

OPH does not have an Emergency Department.

Life-threatening emergency: 000

Urgent health advice: Healthdirect 1800 022 222

Antenatal contact

Antenatal Clinic: (08) 6457 8010

Email: OPH.AntenatalClinic@health.wa.gov.au

Hours: Monday to Friday, 8:00am to 4:30pm

Need Use this contact or action What to know before calling
General hospital enquiry (08) 6457 8000 Ask for the ward, clinic, maternity area, outpatient service, patient support, cashier or department you need.
Outpatient appointment information Use the phone number at the bottom of your appointment letter OPH says most outpatients receive a letter about a month before the appointment. Changes at shorter notice may be by phone or text; phone calls may show as private number.
Change your contact details (08) 6457 8900 or (08) 6457 8613 Keep postal address, next of kin and phone numbers current so OPH can reach you about appointments.
Central Referral Service 1300 551 142 For GP/specialist referral requirements. CRS fax listed by OPH GP information: 1300 365 056.
Immediate specialist review within 7 days Referrer should speak to the relevant Registrar or Consultant through OPH switchboard: (08) 6457 8000 If accepted, referral can be sent direct to SPoRT@health.wa.gov.au or faxed to (08) 6457 4159 unless otherwise directed.
Emergency medical attention Nearest Emergency Department / call 000 OPH does not have an ED. OPH advises emergency medical attention should be referred directly to an emergency department such as Sir Charles Gairdner Hospital where appropriate.
Overseas/private patient fees Private/Overseas Patient Liaison Officer: (08) 6457 8709 Mobile: 0403 743 890. Email: OPH.PPLO@health.wa.gov.au.
Video call technical help NMHS Telehealth: (08) 6457 7991 Use this if your OPH video consultation is not working.
Medical records / FOI OPH.FOI@health.wa.gov.au Medical centres/GPs/hospitals requesting patient records should include patient consent. GP medical record request fax: 6457 8136.
Feedback or complaint Consumer Liaison Service: (08) 6457 2867 Email: CLS@health.wa.gov.au. Women and Newborn feedback: wnhscls@health.wa.gov.au or (08) 6458 1444.

Osborne Park Hospital map, campus access and virtual tour

Use Osborne Place, Stirling WA 6021 for navigation. OPH is about 10 km from Perth CBD and is accessible from the Mitchell Freeway via the Karrinyup Road exit. The official campus map shows patient/visitor hospital ring-road access, patient/visitor parking, A Block access, the main B Block entrance, ACROD parking, accessible toilets, visitor wheelchairs, hearing amplifiers, baby changing facilities, buggy stops and building entrances.

Local arrival tip: Do not assume every clinic is near the main entrance. The site map places Women’s and Newborn Services and Antenatal Clinic in A Block, Main Entrance/Allied Health/Medical Records/PathWest/Radiology around B Block, surgery and pre-admission clinics in K Block, mental health services in G/H Block, and therapy areas in T/F Blocks. Check your appointment letter before parking.

Official OPH virtual tour video

This official OPH virtual tour is helpful if you are attending the Antenatal Clinic. It shows the clinic pathway and is available in multiple languages on the OPH website. The video is embedded for patient orientation; appointment rules and clinic times should still be confirmed from your letter or clinic contact.

No Emergency Department: what to do if care is urgent

OPH is not the place to walk in for emergency care. Call 000 for life-threatening symptoms or go to the nearest Emergency Department.
OPH emergency status There is no Emergency Department at Osborne Park Hospital.
How patients usually enter OPH care Appointment, clinician referral, or directly from Sir Charles Gairdner Hospital as the partner hospital.
Emergency GP/referrer pathway Patients needing emergency medical attention should be referred directly to an Emergency Department at Sir Charles Gairdner Hospital. GP clinical information should be provided in a letter; complex patients may benefit from a supporting phone call.
SCGH emergency referral contact for clinicians SCGH switchboard (08) 6457 3333 and ask for the ED duty consultant, or ED Duty Consultant Admitting Line (08) 6457 4266. Fax: (08) 6457 2620.
Urgent but not life-threatening Contact your GP, a GP Urgent Care clinic, Healthdirect on 1800 022 222, or the national After Hours GP Helpline on 1800 022 222.
Dental emergency OPH directs users to Dental Health Services for dental emergencies.

Appointments, referrals and Manage My Care

OPH outpatient access is referral-based. A GP or specialist referral gives the clinic written information about your details, history and the care or consultation needed. The specialty reviews the referral and assigns priority, which affects appointment timing.

How outpatient appointments usually happen

  • GP or specialist sends referral.
  • Referral is reviewed by the specialty.
  • Priority is assigned based on information provided.
  • Most patients receive an appointment letter around a month before the appointment.
  • If timing changes or is short notice, OPH may call or text.
  • Calls from the hospital may display as a private number.

Manage My Care can help you track

  • Outpatient appointments and referrals, 24/7.
  • Appointment and hospital visit information.
  • Contact detail updates, such as address, next of kin and phone numbers.
  • Referral acceptance and priority category.
  • Referral details may take up to a week after being sent to appear.

Referral priority categories

Priority type Official timeframe/category What this means for patients
Immediate Accepted for review within 7 days after registrar/specialist discussion Should not be sent through routine CRS pathway. The referrer must speak with the relevant specialty first.
Urgent Category 1: 0-30 days Clinically triaged as high priority after referral review.
Semi-urgent Category 2: 31-90 days Appointment timing depends on clinical priority and specialty availability.
Routine Category 3: 91-365 days Longer wait is possible, especially where specialty waits exceed triage categories.
Non-immediate GP referrals Central Referral Service pathway Sent by doctor or nurse practitioner to CRS, preferably through secure messaging. Patients should not be asked to send the CRS referral themselves.

Micro steps: before your appointment

For the patient

  • Check your appointment letter for clinic, building, time and contact number.
  • Use Manage My Care to check referral/appointment information when available.
  • Call the number on the appointment letter if you need to change the appointment.
  • Update your phone and postal address if anything has changed.
  • Ask if a telephone or telehealth appointment is suitable.

For referrers

  • Use CRS for non-immediate GP referrals to doctor-led outpatient clinics.
  • Do not send one referral to both CRS and the hospital clinic.
  • Include sufficient clinical details, or the referral may be returned.
  • For immediate review, speak with the specialty Registrar or Consultant first.
  • CRS contact: 1300 551 142. CRS fax: 1300 365 056.

What to bring to OPH appointments, telehealth or admission

Item Why it matters
Appointment letter, SMS or booking details Shows clinic, date, time, appointment type, building instructions and contact number.
Medicare card or healthcare card Recommended by OPH for outpatient appointments and billing checks.
Current medicines list Include prescribed medicines, creams, eye drops and over-the-counter medicines.
Passport, visa and health insurance details Required if you do not have a current Medicare card or may be billed as an overseas/non-Medicare patient.
Referral or specialist letter if requested Some OPH clinics require written GP/specialist referral details.
Pregnancy Record OPH Antenatal Clinic says patients receive a Pregnancy Record at the first appointment and should bring it when seeing the midwife or doctor.
Carer/next-of-kin details Useful if you want a carer or family member to speak with the hospital on your behalf.
Video call equipment For video appointments: private well-lit space, camera, speakers, microphone and a recent supported browser.
OPH outpatient question checklist: Ask “Do I really need this test/treatment/procedure?”, “What are the risks?”, “Are there simpler or safer options?”, “What happens if I do nothing?”, and “What are the costs?”

Services available at Osborne Park Hospital

OPH is described by North Metropolitan Health Service as a specialised lower-acuity hospital within the Sir Charles Gairdner Osborne Park Health Care Group. NMHS states OPH provides aged care and rehabilitation services, elective surgery, gastroenterology and urology same-day surgical activity, obstetrics and gynaecology.

Service area Useful official details What to confirm
Aged care and rehabilitation OPH provides aged care, rehabilitation and acute/geriatric medicine services, including day therapy, falls, memory and Parkinson’s-related services on the campus map/service list. Referral route, clinic location and whether the service uses OPH, community, day therapy or other NMHS pathways.
Elective surgery Elective surgery is non-emergency surgery that is medically necessary but can be delayed for at least 24 hours. OPH and SCGH are in the same Health Care Group, so your surgery/procedure may be scheduled at either hospital. Admission date, site, pre-admission clinic, fasting/prep instructions and whether you are on another public waiting list.
OPH surgical specialties ENT, endoscopy, general surgery, neurosurgery, ophthalmology, orthopaedics, plastics, urology and vascular surgery are listed by OPH. Surgeon/team, procedure site, private/public billing and pre-admission appointment.
Outpatient surgical services General surgery, orthopaedics, urology and vascular surgery are listed as OPH outpatient services. Appointment letter, referral status and whether the visit is in person or video call.
Women and Newborn Health Services OPH provides maternity and gynaecology care for women with low to moderate risk pregnancies, with support services including social workers, physiotherapists, lactation consultants and dietitians. Catchment, GP referral, antenatal appointment, tour booking and birth-suite access rules.
Maternity / birth services HealthyWA lists 6 birth suites, an assessment unit with 7 individual assessment beds/chairs, state-of-the-art operating suites and 24-hour on-call anaesthetic/theatre staff. Eligibility for OPH, water birth criteria, antenatal clinic instructions and after-hours midwife contact.
Gynaecology OPH virtual tour page states there is a weekly Gynaecology clinic on Tuesdays and a weekly Gynaecology theatre list on Thursdays. Clinic procedures include colposcopy, contraception advice, abnormal bleeding/chronic abdominal pain review, Mirena insertion and pessary insertion. GP referral is required for Gynaecology clinic attendance.
Outpatient specialties OPH lists outpatient specialties including Aged Care, Anaesthetics, Antenatal Care, Day Hospital, Clinical Psychology, Diabetes, Endoscopy, Enuresis, Falls, General Practice, Gestational Diabetes, Gynaecology, Memory, Mental Health, Newborn Services, OT, Parkinson’s, Physiotherapy, Podiatry, Preadmission, Rehabilitation and Aged Care, Social Work, Speech Pathology, Surgical Services and Women’s/Newborn Services. Whether referral is through CRS, direct-to-site or specific clinic process.
Video consultations OPH offers video consultations for selected Allied Health, Outpatient Specialist Clinics, WNHS and Mental Health clinics. Patients enter the online waiting area through the clinic listed on their letter. Test your device at least one week before and again on the appointment day.
Older Adult Mental Health Osborne Park Older Adult Mental Health Service is located in G Block, OPH. It provides inpatient and community service contact via (08) 6457 8300 and fax (08) 6457 8311. OAMHS is not resourced for emergency or after-hours assessments; after-hours mental health emergencies should be directed to MHERL 1300 555 788.

Women, newborn, pregnancy and maternity information

OPH women and newborn services are especially important for many searchers. Official sources say OPH provides gynaecology and obstetric care for women with low to moderate risk pregnancies, with links to King Edward Memorial Hospital.

Antenatal Clinic contact

  • Phone: (08) 6457 8010
  • Email: OPH.AntenatalClinic@health.wa.gov.au
  • Hours: 8:00am to 4:30pm, Monday to Friday
  • After hours: (08) 6457 8010 for answerphone only
  • Location: Block A, Osborne Park Hospital

Midwife coordinator

  • Midwife coordinator: (08) 6457 8021
  • Official maternity welcome sheet says the maternity unit is open 24 hours a day.
  • Call if you are worried during maternity care or need direct midwife coordinator guidance.

Maternity facilities and features

Area Official detail
Birth suites HealthyWA lists 6 well-appointed birth suites. OPH maternity PDF says the maternity unit has 6 labour birthing suites and a 20-bed ward.
Assessment unit HealthyWA lists an assessment unit with 7 individual assessment beds/chairs.
Operating support HealthyWA lists state-of-the-art operating suites with 24-hour on-call anaesthetic and theatre staff.
Water birth OPH offers water birth for women who meet the criteria, with 2 birth pools on site.
Pregnancy models Services include GP shared care, Midwifery Group Practice, Midwifery Antenatal Postnatal Service, antenatal services and antenatal/parenthood classes.
After birth Visiting midwifery service provides postnatal home visits. MAPS provides postnatal home support and care for at least five days for women in that model, subject to eligibility and availability.
Support services OPH lists social workers, physiotherapists, lactation consultants and dietitians. HealthyWA also notes specialist diets such as halal and accredited interpreter services.
Maternity tour Tours of maternity ward and birthing suites are available every Sunday at 9:00am. Bookings are required; one ticket is needed and one support person may attend.
Caregiver gender request OPH states it has male and female staff and will try to accommodate requests for female caregivers, but availability cannot be guaranteed.
Maternity catchment note: OPH maternity care is for women living within the hospital catchment area. Your GP refers you via the Central Referral Service, and referrals are triaged by the Antenatal Clinic Coordinator according to Department of Health catchment areas.

Parking, bus routes, bike racks and courtesy buggy

Parking

  • Parking at Osborne Park Hospital is free.
  • Visitor bays are available at several campus locations.
  • The site map shows patient/visitor parking areas and ACROD accessible parking.
  • Expansion works may affect parking movement, but OPH states the total number of visitor bays is unaffected.

Courtesy buggy

  • Free hop-on hop-off buggy service for patients and visitors during expansion works.
  • Runs weekdays, 8:00am to 4:30pm, excluding public holidays.
  • Loops the campus about every 30 minutes.
  • Use planned stops or hail a volunteer driver when safe.
Transport option Official detail Practical step
Bus 427 Travels from Warwick and Stirling Bus Stations and stops closest to the hospital in Osborne Place. Use Transperth Journey Planner or call 13 62 13 before travel.
Bus routes 423, 425 and 435 Travel through Sorrento, Duncraig, Marmion, Warwick, North Beach, Trigg, Karrinyup and Stirling. Check current timetable Northern 62 for route and time.
Train connections Bus services connect with trains at Warwick and Stirling Stations and stop along Karrinyup Road, a short walk to the hospital. Plan walking distance and clinic building before leaving.
Bike racks Bike racks are located at B Block, H Block and F Block. Use the campus map to pick the rack nearest your clinic.
ACROD / accessibility The site map shows ACROD parking, accessible toilets, visitor wheelchairs and hearing amplifiers. Allow extra time and ask staff or the courtesy buggy volunteers for wayfinding help.

Campus building guide: where common services are located

Block / area Services shown on official OPH site map
A Block Women’s and Newborn Services, Antenatal Clinic, Gynaecology Clinic, Maternity Social Work, Women’s Health Physiotherapy.
B Block Main Entrance, Allied Health Services, Nutrition & Dietetics, Podiatry, Medical Records, PathWest Collections, Radiology, Birth Suite, Lactation Consultant Clinic, Maternity Assessment Unit, Maternity Ward/Ward 1, Neonatal Nursery, Newborn Health Screen, Café.
C Block Facilities Management.
D Block PathWest Laboratory.
E Block Wards 4, 5 and 6.
F Block Allied Health Services, Occupational Therapy, Social Work, Speech Pathology.
G Block Osborne Park Older Adult Mental Health Services.
H Block Osborne Park Community Adult Mental Health Services.
J Block Linen, Pharmacy, Stores, Deliveries.
K Block Surgical Specialty Outpatient Clinics, Anaesthetics Clinic, General Surgery Clinic, Orthopaedic Clinic, Pre-Admission Clinic, Urology Clinic, Vascular Clinic.
L Block Ward 7.
T Block Physiotherapy and Therapy Hub.

Visiting hours, ward rules and patient comfort

General visiting time 10:00am to 7:00pm.
Rest time Patients are encouraged to rest between 1:00pm and 3:00pm.
Violence/aggression OPH states violence and aggression will not be tolerated.
Flowers Some wards have a “no flowers” policy. Check the ward before bringing flowers.
Café/shop A kiosk and a café are available.
Laundry OPH does not have laundry facilities available on-site. Arrange washing separately.
Valuables OPH cannot safeguard money or valuables. Do not bring large amounts of money or valuables.
Smoke-free campus Smoking and vaping are not permitted in buildings or on hospital grounds, including car parks. Staff can provide advice and nicotine replacement support.
Mobile phones and cameras Mobile phones may be used except during clinical assessment or where signs restrict use. Camera use is prohibited in some areas, and staff/patients have the right to refuse photography.
Approximate in-room TV costs OPH maternity welcome sheet lists approximate TV costs as 1 day $10, 2 days $19 and 3 days $27.50. These are explicitly subject to change.

Video consultations: setup, cost and clinic access

OPH offers video consultations when suitable. Use video call only if your appointment letter or clinic tells you to use it.

How to attend

  • Visit the OPH video call page.
  • Select your specialty or clinic.
  • Enter the clinic online waiting area.
  • Enter your name and phone number when prompted.
  • Your clinician joins when ready.
  • No account is required.

What you need

  • Good internet connection.
  • Private, well-lit area where you will not be disturbed.
  • Web camera, speakers and microphone.
  • Recent Google Chrome, Microsoft Edge, Apple Safari or Mozilla Firefox browser.
  • Home/work Wi-Fi is preferred for mobile users to avoid mobile data costs.
Test call timing OPH says to do a test call at least one week before your booked appointment and again on the appointment day.
Privacy/security OPH video call uses a private video room that only authorised clinicians can enter. No information you enter is stored.
Cost for Medicare card holders Video Call is free for patients with a valid Medicare card, except internet usage.
Data use estimate A 20-minute video call uses about 230 MB on a mobile device and 450 MB on a PC. Data use can increase with more than two participants.
Technical difficulty Call NMHS Telehealth on (08) 6457 7991.
Cancel/reschedule video appointment Call OPH switchboard on (08) 6457 8000 or use the number on your appointment letter.

Medicare, private insurance, overseas fees and estimates

Estimate rule: Any cost shown below is from OPH official information where available. If your care, visa, insurance, Medicare status, procedure or pathology/imaging requirement is different, call OPH before attending. Do not treat an estimate as a final invoice.

Private health insurance

  • Patients with appropriate private cover can choose private treatment.
  • OPH says all patients receive the same quality of treatment whether public or private.
  • Private inpatients under a medical team are described as having no out-of-pocket expenses for hospital stay/procedures where cover applies.
  • For surgery, some surgeons or anaesthetists may charge an out-of-pocket expense.
  • Private Patient Liaison Officer: (08) 6457 8709, OPH.PPLO@health.wa.gov.au.

Overseas / no Medicare

  • Overseas visitors/students and patients not eligible for Medicare must pay for their care.
  • Planned admissions should receive an estimate before admission.
  • Emergency admissions may receive an estimate only until treatment needs are clear.
  • Pathology is provided and invoiced by PathWest; PathWest accounts phone: (08) 6457 1200.
  • Overseas Patient Liaison Officer: (08) 6457 8709, mobile 0403 743 890, OPH.PPLO@health.wa.gov.au.

Official OPH overseas/no-Medicare fees

Hospital service Fee listed by OPH Important fee note
Inpatient – same day $3,258 Applies to overseas visitors/students attending OPH without a valid Medicare card and holding a non-Australian passport.
Inpatient – overnight $3,417 Other treatment, medical, radiology, pathology, prosthesis or implantable device costs may apply.
Radiology outpatient From $397 Inpatient radiology may involve various fees.
Telephone, telehealth and team consultations $397 Official page groups these with midwifery home visits, childbirth/parenting programs, allied health and nursing treatments.
Midwifery home visits $397 OPH notes both mother and baby are charged separately.
Childbirth and parenting programs $397 Confirm current cost with OPH before booking if you do not have Medicare eligibility.
Allied health and nursing treatments $397 Additional service-specific costs may apply depending on care needed.

Overseas patient documents to bring

  • Passport and visa.
  • Insurance details.
  • Contact details for your home country and Australia.
  • Proof of residency if claiming Reciprocal Health Care Agreement eligibility.

Reciprocal Health Care Agreement note

OPH states that RHCA coverage is for essential medical treatment for illness or injury occurring while in Australia that needs treatment before returning home. RHCA does not replace travel insurance and does not cover planned treatment, procedures or operations. OPH lists RHCA countries as the United Kingdom including Northern Ireland, Republic of Ireland, New Zealand, The Netherlands, Belgium, Finland, Italy, Malta, Norway, Sweden and Slovenia. Italy and Malta are covered only during the first six months after arrival.

Billing/payment contacts

Overseas/Private Liaison Officer (08) 6457 8709; mobile 0403 743 890; email OPH.PPLO@health.wa.gov.au.
Accounts Receivable Phone (08) 6457 0866; fax (08) 6457 0867; email NMHS.ARSupport@health.wa.gov.au; post Locked Bag 2015, Nedlands WA 6909.
Payment methods EFTPOS, direct deposit and cash at the onsite cashier are listed for paying hospital fees.

Interpreter, disability, carer and escalation support

Interpreters

  • Interpreters can be provided to non-English-speaking patients/families or people with hearing impairment.
  • Tell OPH before arrival if you are not confident communicating health needs or understanding healthcare information.
  • OPH uses NAATI-accredited professional interpreters with confidentiality, impartiality and accuracy standards.
  • OPH discourages using family members, children, friends or other bilingual helpers instead of professional interpreters.
  • The service is free to Australian residents.

Disability and carers

  • OPH states it supports people living with disability and carers/support people to access hospital facilities, services and information.
  • Carers WA phone: 1300 227 377; email info@carerswa.asn.au.
  • Carer Gateway phone: 1800 422 737.
  • Patients can bring a carer/family member to outpatient appointments; confirm current face-to-face limits from your clinic letter.

Aishwarya’s CARE Call if a patient is getting sicker in hospital

Step What to do
Step 1 If you are worried about a change in your condition or the person you care for, tell a nurse or staff member.
Step 2 If you are still worried, tell a senior nurse or staff member.
Step 3 If the concern is urgent, call the Aishwarya CARE Call line on 1800 792 621.
Use the right pathway: Aishwarya’s CARE Call is for urgent clinical concern that a hospital patient is getting sicker. For complaints or non-urgent feedback, use the Consumer Liaison/feedback pathway.

Rights, consent, records and complaints

Healthcare rights OPH states patients have a right to healthcare that is respectful, responsive, safe and effective. Patients are expected to treat staff and others with respect and provide relevant health information.
Informed consent If treatment involves risk, OPH says the patient or parent/guardian needs to give informed consent. Patients can withdraw consent before treatment starts.
Questions before treatment Ask what is wrong, what treatment is proposed, options/alternatives, significant risks, expected outcomes, cost, drugs, recovery time, second opinion and what signing consent means.
Medical records / FOI email OPH.FOI@health.wa.gov.au
FOI postal address Release of Information Office, Osborne Park Hospital, Osborne Place, Stirling WA 6021.
FOI processing Guidance requests are normally processed within 30 days. FOI applications are managed within 45 days unless otherwise negotiated.
Personal information fee OPH states there is no charge for an application for personal information.
Non-personal information fee Requests for non-personal information incur a $30 fee plus administrative charges.
GP/hospital record request Fax request with patient consent to Release of Information. GP page lists fax 6457 8136 and discussion phone (08) 6457 8285.

Feedback and complaints

General OPH feedback

  • Email: CLS@health.wa.gov.au
  • Phone: (08) 6457 2867
  • Use online feedback form or downloadable feedback form if preferred.
  • Tell OPH what happened, where and when, with dates/times if possible.
  • Include patient full name, date of birth and what outcome you want.

Women and Newborn feedback

  • Email: wnhscls@health.wa.gov.au
  • Phone: (08) 6458 1444
  • Use this pathway for maternity and gynaecology feedback.
  • OPH says complaints do not impact care or treatment.
  • Complaints are acknowledged within 5 working days and written response is usually within 30 working days or 6 weeks, unless delayed.
If you are dissatisfied with the OPH response, OPH points patients to the Health and Disability Services Complaints Office on free call 1800 813 583.

Call script: questions that save time before visiting OPH

Appointment and clinic questions

  • “Which block and entrance should I use for my appointment?”
  • “Do I need a GP or specialist referral for this clinic?”
  • “Has my referral been accepted and what priority category is it?”
  • “Is my appointment in person, phone or video consultation?”
  • “Can I bring a carer or support person?”
  • “What documents, medicines or records should I bring?”

Cost, travel and support questions

  • “I do not have Medicare. Can I get a written estimate of fees?”
  • “Could there be radiology, pathology, prosthesis, doctor or device charges?”
  • “Can I use private health insurance, and could any gap apply?”
  • “Where is the closest free visitor parking for this clinic?”
  • “Is the courtesy buggy running today?”
  • “Can an interpreter or disability support be arranged before I arrive?”

Osborne Park Hospital FAQs

What is the address of Osborne Park Hospital?

Osborne Park Hospital is located at Osborne Place, Stirling WA 6021, Australia.

What is the main phone number for Osborne Park Hospital?

The main general enquiries phone number for Osborne Park Hospital is (08) 6457 8000.

Does Osborne Park Hospital have an Emergency Department?

No. Osborne Park Hospital does not have an Emergency Department. For a life-threatening emergency, call 000 or go to the nearest Emergency Department.

How do I get an outpatient appointment at Osborne Park Hospital?

Most OPH outpatient clinics require a referral from a GP or specialist. Referrals are reviewed by the specialty and assigned a priority category before appointments are made.

How can I change my OPH outpatient appointment?

Use the phone number at the bottom of your appointment letter. OPH says patients may also use Manage My Care to view appointment and referral details where available.

Is parking free at Osborne Park Hospital?

Yes. OPH states parking at Osborne Park Hospital is free, with bays available around the site. The official site map shows patient and visitor parking areas and ACROD parking.

What are the visiting hours at Osborne Park Hospital?

General visiting hours are 10:00am to 7:00pm. Patients are encouraged to rest between 1:00pm and 3:00pm, and some ward rules may differ.

What maternity services are available at Osborne Park Hospital?

OPH provides maternity and gynaecology care for women with low to moderate risk pregnancies. HealthyWA lists 6 birth suites, an assessment unit with 7 individual assessment beds/chairs, water birth for eligible women, GP shared care, antenatal services, parenthood preparation classes, lactation support, visiting midwifery and interpreter services.

What should I bring to an OPH appointment?

Bring your appointment letter, Medicare card or healthcare card, current medicine list, and any clinic-specific instructions. If you do not have Medicare, bring passport, visa and health insurance details.

Who should I contact for OPH overseas patient or private patient fees?

Contact the Private/Overseas Patient Liaison Officer on (08) 6457 8709 or email OPH.PPLO@health.wa.gov.au. The listed mobile contact is 0403 743 890.

Source and update note

This page is based on official Osborne Park Hospital, North Metropolitan Health Service, HealthyWA and OPH PDF information for address, contact numbers, no-emergency-department status, outpatient referrals, services, maternity care, campus map, free parking, public transport, courtesy buggy, visiting hours, video consultation, overseas fees, private patient information, interpreter support, disability/carer support, CARE Call, FOI and feedback pathways.

Hospital services, referral rules, waiting times, visitor rules, parking access, fees and contact details can change. Use the official links above to complete an action, submit a form, enter a video call, check a map, or confirm a personal appointment or fee.

This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.

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