Hurstville admissions, maternity, parking, doctors and contact guide
Hurstville Private Hospital is a private medical, surgical and maternity hospital in Hurstville, South Sydney. The hospital’s official pages describe services across acute surgical care, maternity, cardiac care, cardiothoracic surgery, colorectal surgery, general medicine, gynaecology, orthopaedics and spine, urology, allied health and medical imaging.
This guide is made for action, not long reading: use it to find the right phone number, address, map, admission step, maternity contact, direct-access medical admission pathway, parking entry, fee warning, services list, records/privacy steps, feedback pathway and official links.
Fast contact box: address, phone, admissions and maternity contacts
Main hospital
Hurstville Private Hospital
37 Gloucester Road, Hurstville NSW 2220
Phone: 02 9579 7777
Fax listed on contact page: 02 9586 0674
Admission enquiries
General admission and form-submission enquiries are handled through the hospital admissions email listed on the official contact page.
Email: admissions.hurstville@healthecare.com.au
Hospital switchboard: 02 9579 7777
Maternity urgent contact
Midwife / delivery suite line: 02 9579 7731
Birth Suites / parenting classes listed by maternity site: 02 9579 7736
Call the midwife before coming in for labour or pregnancy concerns.
| Need | Use this contact/action | Verified practical detail |
|---|---|---|
| Life-threatening emergency | Call 000 | Use ambulance/emergency care for chest pain, stroke symptoms, severe breathing difficulty, collapse, severe bleeding, major injury, severe allergic reaction or immediate danger. |
| Main hospital enquiry | 02 9579 7777 | Use for reception, ward connection, admissions, maternity, visitor questions, parking directions, doctor pathway or service transfer. |
| Admission form submission | admissions.hurstville@healthecare.com.au | Use only for hospital-admission form/submission enquiries, not emergencies. |
| Direct Access Medical Admissions | 02 9579 7794 or 0419 517 952 | GP referral required. Not for patients needing emergency treatment. |
| Direct Access intake hours | Mon-Fri 7:00am-9:00pm; Sat-Sun 7:00am-3:30pm | Designed for medical admission under a general physician where suitable. |
| Allied Health Services | 02 9579 7977 | Level 2, Suite 4, 37 Gloucester Road. Fax: 02 9579 7979. |
| Parking problem | Interpark Australia: 1300 025 933 | Undercover paid car park is privately owned/operated by Interpark; credit card payments only. |
| Medical records / privacy | Apply in writing with appropriate identification | Hospital booklet states the medical record remains hospital property and a charge applies for copying/printing. |
Hurstville Private Hospital map, entry and local arrival tips
The verified physical and postal address is 37 Gloucester Road, Hurstville NSW 2220. For maternity arrival, Hurstville’s official maternity admission page says entry is via the main reception area through the driveway access at 37 Gloucester Road; after hours, use the intercom outside the main reception doors.
Official cardiac facility video
This official Hurstville Private Hospital cardiac cath lab video is useful for patients researching cardiac services at the hospital. It is included as an orientation resource only. Because a full verified uploadDate was not available from the official video source, no VideoObject schema is included.
Emergency and urgent-care clarity: what Hurstville Private does and does not say
| Situation | Correct action | Why |
|---|---|---|
| Life-threatening condition | Call 000 | Ambulance/emergency care is the safest pathway for severe or rapidly worsening symptoms. |
| Needs emergency treatment | Nearest emergency room / 000 | Official Direct Access Medical Admissions page says emergency-treatment patients should be directed to the nearest emergency room. |
| Non-emergency medical admission recommended by GP | Direct Access Medical Admissions with GP referral | Used for suitable medical admissions under a private medical ward/general physician pathway. |
| Pregnancy/labour concern | Call the midwife on 02 9579 7731 before arrival | Official maternity page lists this number for labour, membranes rupturing, bleeding, decreased baby movements, painful contractions, or concerns under 37 weeks. |
Admissions, appointments and booking steps
Hurstville Private appointments and admissions usually start with your treating doctor, surgeon, obstetrician, cardiologist or GP referral. The hospital then manages admission paperwork, financial consent, accommodation and inpatient/day-stay preparation.
Planned admission micro-steps
- Confirm your procedure, appointment or admission date with your treating doctor.
- Complete online or paper admission forms as instructed by the hospital or doctor’s rooms.
- For admission form submission questions, use admissions.hurstville@healthecare.com.au.
- Bring Medicare card, health-fund card, DVA/WorkCover details where relevant, doctor paperwork, scans and medication list.
- Ask the hospital or doctor if you need any current infection-screening/testing step before admission.
- Check accommodation type, expected length of stay, discharge plan and transport home.
Cost and financial consent steps
- Hurstville says patients should be informed of potential costs before admission.
- For insured patients, the hospital performs a health fund eligibility check before estimating expenses.
- Estimates should be provided in writing using a Patient Estimate of Expense form.
- Patients sign the estimate before admission as informed financial consent.
- For day surgery patients, estimates should include day and overnight out-of-pocket expenses if an overnight stay becomes necessary.
Direct Access Medical Admissions
| Direct access item | Official detail | Patient/referrer action |
|---|---|---|
| Purpose | Direct medical admission without long public hospital ED waiting time, where suitable. | Use only when the GP/referrer believes private medical admission is clinically appropriate. |
| Referral rule | GP referral required. | Ask your GP to use the official referral pathway/form. |
| Not suitable for | Patients requiring emergency treatment. | Use 000 or nearest emergency room for emergency presentations. |
| Common issues listed | Wound management, UTI, ulcers/cellulitis, dehydration, gout, shortness-of-breath investigation, pneumonia, anaemia investigation, difficult blood pressure/diabetes, recurring falls, Parkinson’s disease, geriatric syndrome, gait disorders and closed fractures. | GP should decide suitability and referral urgency. |
| Intake hours | Monday to Friday 7:00am-9:00pm; Saturday and Sunday 7:00am-3:30pm. | Call before sending or presenting. |
| Contact | 02 9579 7794 or 0419 517 952. | Use this for the direct-access medical admission team, not general reception. |
What to bring for admission
| Bring | Why it matters |
|---|---|
| Admission form / doctor paperwork | Confirms procedure, treating doctor, consent and hospital admission details. |
| Medicare card and private health fund card | Needed for billing, fund checks and admission records. |
| DVA / WorkCover / insurer approval, if relevant | Hurstville’s fee page gives separate rules for DVA and Workers Compensation patients. |
| Medicine list and all regular medicines | Staff need current dose, allergies and medicine safety information. |
| Allergy information | Hospital booklet says patients with allergies wear a red ID band. |
| Scans, reports or test results requested by doctor | Helps avoid delay and repeat testing. |
| Glasses, hearing aids, mobility aids and CPAP if used | Supports communication, walking safety and overnight care. |
| Minimal valuables | Do not bring unnecessary jewellery, large cash amounts or valuables. |
Maternity appointments, labour contact, admission package and what to bring
Hurstville Private has a separate maternity website and official hospital maternity pages. The maternity site describes the service as supporting families through pregnancy, birth and beyond, with maternity-related contact numbers for general enquiries, birth suites, delivery suite and parenting classes.
Maternity phone numbers
- Main hospital / general maternity enquiries: 02 9579 7777
- Birth Suites: 02 9579 7736
- Delivery Suite / midwife: 02 9579 7731
- Parenting classes: 02 9579 7736
- Maternity urgent pregnancy/labour concerns: call 02 9579 7731 before coming in.
When to call the midwife
- You think you are in labour.
- Your membranes rupture.
- You have bleeding.
- You notice decreased baby movements.
- You have regular painful contractions.
- You are under 37 weeks and experiencing concerning symptoms.
- You need maternity advice before arriving at the hospital.
Maternity admission micro-steps
| Step | Official / practical instruction |
|---|---|
| 1. Get admission package | Admission packages are available from your obstetrician or from Hurstville Private Hospital reception. |
| 2. Submit early | Complete the admission package immediately where possible, or at least 4 months before your expected admission date. |
| 3. Confirm fund coverage | Call your health fund to confirm exactly what costs are covered, including hospital, obstetrician, paediatrician, anaesthetist, pathology, chemist, x-ray or scan costs. |
| 4. Call before arriving | Phone the midwife on 02 9579 7731 before arriving so staff can assess progress and prepare for arrival. |
| 5. Use correct entry | Enter via main reception driveway at 37 Gloucester Road. After hours, use the intercom outside the main reception doors. |
Maternity packing checklist
For mother
- Antenatal record.
- Medicare card.
- Health fund card.
- Pyjamas, dressing gown and slippers.
- Comfortable day clothes and underwear.
- Toiletries including soap, toothbrush and toothpaste.
- Maternity pads and nursing pads.
- Music player if wanted.
- Case/container for glasses or contact lenses.
For partner/support person and baby
- Partner clothes and toiletries.
- Jumper.
- Swimmers for use in shower/bath support.
- Formula, bottles and teats if not breastfeeding.
- Baby wipes / wet ones / additional nappies.
- Going-home outfit for baby.
- Properly fitted car seat.
Services, doctors and departments available at Hurstville Private
Official Hurstville pages list the hospital as South Sydney’s premier private health facility, providing acute surgical, maternity and medical services since 1924. The homepage also lists 1,000 births, 360 credentialed doctors, 12,000 total operations and 167 hospital beds. Treat these as official site figures, not live daily capacity.
| Service area | Verified useful details | What to confirm |
|---|---|---|
| Cardiology / Heart Centre | Diagnostic testing, cardiac imaging, evaluation/treatment of heart conditions, treatment for valvular/structural heart disease, stroke-prevention interventions, two catheterisation laboratories, 15-bed Coronary Care Unit and purpose-built Heart Centre. | Cardiologist appointment, referral, inpatient/no-gap rules, imaging/tests, fund cover and admission instructions. |
| Rapid Access Cardiac Care | Referral options include cardiac consultation, exercise stress echocardiogram, 2D echocardiogram, exercise stress ECG, resting ECG, 24-hour ECG Holter and blood pressure monitoring. Referral fax: 02 8197 0033. | Use cardiology referral pathway; ask your GP/cardiologist about whether this pathway suits you. |
| Cardiothoracic surgery | Hospital service menu lists cardiothoracic surgery as a hospital specialty. Official cardiology pages also reference cardiac surgeons and cardiac/valve services. | Surgeon, admission date, ICU/coronary care needs, device/prosthesis and health fund cover. |
| General medical admissions | General physicians and direct-access medical admission pathway available for suitable GP-referred conditions. | Not emergency care; GP referral required and admission must be clinically suitable. |
| Orthopaedics and spine | Official orthopaedics page lists joint replacement, closed fracture treatment, shoulder reconstruction, shoulder surgery including cuff repair, upper-limb surgery and foot/ankle surgery. | Surgeon, prosthesis/device cost, rehabilitation, overnight stay risk and health fund cover. |
| Maternity | Maternity admission package, 24/7 midwife contact for labour/pregnancy concerns and separate maternity website with birth suite/delivery suite contacts. | Obstetrician, health fund, maternity fees, paediatrician, anaesthetist and after-hours arrival steps. |
| Gynaecology | Official service menu lists gynaecology and maternity/obstetric specialists. | Doctor rooms, referral, consultation fee, procedure/admission requirement and hospital gap. |
| Colorectal, general surgery and robotic/minimally invasive surgery | Self-insured hospital page describes Hurstville as a Centre of Excellence in Colorectal Surgery, Minimally Invasive Surgery and Robotic Surgery. | Surgeon, MBS item numbers, inpatient/day procedure, fund/self-funded quote and bowel prep if relevant. |
| Urology | Official service menu lists urology and Rezūm BPH treatment pages. | Referral, urologist, procedure type, anaesthetic, catheter/discharge plan and costs. |
| Allied health | Physiotherapy and dietitian services available; admitted patients may access physiotherapy, dietetics, occupational therapy, speech pathology and podiatry. | Ask treating nurse or doctor if inpatient allied health is needed. |
| Physiotherapy | Official allied-health page lists fracture care, cam boots, rehab after joint replacement, stroke rehab, cardiac rehab, musculoskeletal/chronic pain, soft tissue injury, sprains, pregnancy exercise, falls risk and shockwave therapy. | Referral, outpatient booking and Medicare/private fee status. |
| Dietitian services | One-on-one consultations, nutrition management, diet education, food-label guidance, bariatric pre/post-surgery support and diabetes management. | Book through allied-health contact and confirm fee/referral requirements. |
| Scan Medical Imaging | Official service menu places Scan Medical Imaging within Hurstville Private Hospital and describes expert imaging services to the public. | Referral, appointment, scan preparation, report delivery and out-of-pocket costs. |
Parking, public transport, café and visitor facilities
| Visitor task | Official detail | Practical step |
|---|---|---|
| Undercover paid parking | Available on level B1 of Hurstville Private Hospital, entry via Millett Street. | Use Millett Street for the car park, not only Gloucester Road. |
| Car park operator | Owned and operated by Interpark Australia Pty Ltd. | Parking issues: call 1300 025 933 or use Interpark contact email listed by hospital. |
| Payment method | Cash payments are not available; credit card payments only. | Bring a card. Do not rely on cash at the parking pay station. |
| Pay station | Hospital booklet says the car park pay station is located by the car park lift on B2. | Paid ticket is required to exit and operate the boom gate. |
| Street parking | Hospital stay page says limited paid onsite parking is available and free street parking may be available around the hospital, subject to signage. | Read all council street signs carefully before leaving the car. |
| Public transport | Regular bus services operate from Hurstville Interchange on Barratt Street. | Use Transport NSW trip planning or call 131 500 before travelling. |
| Café | Hudsons Coffee is on the Ground Floor. Hospital page lists Monday-Friday 8:00am-4:30pm and Saturday 9:00am-1:00pm. | Confirm onsite if attending on public holidays or outside listed hours. |
| In-room and patient amenities | Rooms include TV, complimentary WiFi, telephone for local calls and ensuite facilities. | Ask ward staff for WiFi and room-specific instructions. |
| Pastoral care | Religious visits can be arranged on request. | Ask hospital staff during admission or ward stay. |
Fees, health insurance, self-funded estimates, DVA and WorkCover
| Patient type | Official billing rule | What to do before admission |
|---|---|---|
| Private health insurance | Hospital has contracts with most health funds and verifies private insurance before admission. Out-of-pocket balance may occur and estimated costs are payable on admission. | Call your health fund and ask about excess, co-payment, exclusions, waiting periods and gap cover. |
| Self-insured patient | Self-insured patients must pay the estimated hospital account at admission. Additional costs may occur depending on doctor findings or extra investigations/treatment. | Ask for a written estimate after seeing your surgeon and receiving item numbers. |
| Self-insured hospital package | Packages are designed for uninsured patients to access private hospital surgery. Included items listed: pre-admission assessment/testing and hospital charges from admission to discharge. | Provide procedure item numbers so the team can prepare the correct quote. |
| DVA | DVA patients have their account directly sent to DVA for payment, according to the hospital fee page. | Bring DVA details and confirm eligibility/approval before admission. |
| Workers Compensation | Admission should be approved by the appropriate insurance company before admission. Costs not covered by claim may be invoiced directly to the patient. | Provide insurer approval before admission. |
| Separate bills after discharge | Other charges may be billed separately, including treating doctor, paediatrician, pathology, radiology, pharmacy and allied health providers. | Ask doctor, hospital and health fund whether these are included or separate. |
Cost questions to ask before admission
Ask the hospital
- “What is my estimated hospital out-of-pocket cost?”
- “Is the estimate in writing?”
- “Does it include day and possible overnight costs?”
- “Does the estimate include accommodation type and expected length of stay?”
- “Could prosthetics, disposables, pharmacy, radiology or pathology be separate?”
Ask doctor and health fund
- “What MBS item numbers apply?”
- “Will my surgeon charge a gap?”
- “Will an anaesthetist, paediatrician or assistant surgeon bill separately?”
- “Does my fund cover this hospital and procedure?”
- “Do waiting periods, exclusions, excess or co-payments apply?”
Your stay, meals, medical records, privacy and patient rights
Accommodation and stay
- Shared and private rooms are available.
- Room preference is not guaranteed during high activity or emergency admissions.
- Rooms include TV, complimentary WiFi, telephone for local calls and ensuite facilities.
- Eligible DVA veterans/war widows are admitted to shared room accommodation unless medical condition requires a single room.
- Single-room preference for eligible DVA patients may require extra accommodation cost.
Meals and food safety
- Hospital catering provides meals prepared on-site.
- Special dietary needs are catered for where medically required.
- Hospital booklet says food from relatives must be stored in a labelled container and staff must be informed.
- Do not reheat meals in a microwave unless hospital staff allow it.
- Ask staff if you want dietitian support or have nutrition concerns.
Medical records and privacy
| Medical record ownership | The official hospital booklet states a medical record is kept for all patients and remains the property of the hospital. |
|---|---|
| Access to record | Patients can request access to information Hurstville Private holds about them by applying in writing with appropriate identification. |
| Fees | A charge applies for copying and printing. |
| Viewing record | The booklet says it is advisable for a health professional to be present if you wish to view your record, so the content can be explained. |
| Privacy consent | All admitted patients are required to read and sign the hospital privacy consent form before admission. |
Feedback and rights pathway
| First step | Discuss concerns with your doctor or hospital staff looking after you. |
|---|---|
| If not resolved | Bring the matter to the Nurse Unit Manager or Director of Clinical Services. |
| Cost questions | Patients have the right to request information about likely out-of-pocket expenses before admission. |
| Privacy / complaint right | Patient-rights page says patients have confidentiality of records/personal details as permitted by law and the right to complain without penalty to treatment. |
| External health insurance issue | The hospital rights page points patients to the Commonwealth Ombudsman for private health insurance issues. |
Call script: questions that save time before visiting Hurstville Private
Admission or appointment questions
- “Has my admission form been received?”
- “Which entrance should I use and where do I check in?”
- “Do I need to bring a current test result, scan or referral?”
- “What is my fasting time and arrival time?”
- “Can a carer or support person come with me?”
- “What happens if my day surgery becomes an overnight stay?”
Cost, maternity and parking questions
- “What is my written estimate and what does it exclude?”
- “Could I receive separate bills for doctor, anaesthetist, paediatrician, pathology, radiology or pharmacy?”
- “For maternity, when should I call the midwife and which entrance should I use after hours?”
- “Is parking via Millett Street B1 still the correct access today?”
- “Are card payments only still required for the car park?”
- “What are the current visiting hours for my ward or maternity area?”
Official action links used for this guide
| User task | Official page/action |
|---|---|
| Main hospital website | Hurstville Private Hospital official website |
| Address, phone, admission email and contact form | Official contact page |
| Find a doctor | Hurstville Private Find a Doctor |
| Admission overview | Admission information |
| General admission | General Admission |
| Online admission portal | Online Admission Forms |
| Maternity admission | Hurstville Maternity admission process |
| Maternity services website | Hurstville Private Maternity Services |
| Maternity fees checklist | Hurstville Maternity Fees |
| Fees and accounts | Fees and Accounts |
| Informed financial consent | Informed Financial Consent |
| Self-insured hospital stay | Self Insured Hospital Stay |
| Direct medical admissions | Direct Access Medical Admissions |
| Parking and public transport | Parking & Transport |
| Hospital stay, rooms, café and meals | Your Stay |
| Visiting hours page | Visiting Hours |
| Hospital booklet PDF | Official Hospital Booklet |
| Patient feedback | Patient Feedback |
| Patient rights | Your Rights |
| Cardiology | Cardiology |
| Rapid Access Cardiac Care | Rapid Access Cardiac Care |
| Orthopaedics and spine | Orthopaedics & Spine |
| Allied health | Allied Health Services |
Hurstville Private Hospital FAQs
What is the address of Hurstville Private Hospital?
Hurstville Private Hospital is located at 37 Gloucester Road, Hurstville NSW 2220, Australia.
What is the main phone number for Hurstville Private Hospital?
The main phone number for Hurstville Private Hospital is 02 9579 7777. The official contact page lists fax as 02 9586 0674.
Does Hurstville Private Hospital have an Emergency Department?
No official Emergency Department page was verified for Hurstville Private Hospital. For life-threatening emergencies, call 000. The official Direct Access Medical Admissions page says patients requiring emergency treatment should be directed to the nearest emergency room.
How do I submit admission forms for Hurstville Private Hospital?
Use the official online admission form pathway or follow the paper admission instructions from your doctor. The official contact page lists admissions.hurstville@healthecare.com.au for admission enquiries including form submission.
How does Direct Access Medical Admission work at Hurstville Private?
Direct Access Medical Admissions require a GP referral and are for suitable non-emergency medical admissions. Intake hours are Monday to Friday 7:00am to 9:00pm and Saturday to Sunday 7:00am to 3:30pm. Contact numbers listed are 02 9579 7794 and 0419 517 952.
Who should maternity patients call before coming to Hurstville Private?
Call the midwife or delivery suite on 02 9579 7731 if you think you are in labour, your membranes rupture, you have bleeding, decreased baby movements, regular painful contractions or pregnancy concerns, including concerns before 37 weeks.
Where is parking for Hurstville Private Hospital?
Undercover paid parking is available on level B1 of the hospital, with entry via Millett Street. The car park is operated by Interpark Australia and uses credit card payments only. Current rates should be checked at the car park.
What should I bring for maternity admission at Hurstville Private?
Bring antenatal record, Medicare card, health fund card, pyjamas, dressing gown, slippers, comfortable clothing, toiletries, maternity pads, nursing pads, glasses/contact lens case, support-person items, baby supplies and a car seat.
How are fees handled at Hurstville Private Hospital?
Hurstville Private verifies private health insurance before admission and provides estimated out-of-pocket expenses. Self-insured patients must pay the estimated hospital account at admission. Separate bills may apply for treating doctor, paediatrician, pathology, radiology, pharmacy and allied health providers.
How do I request my medical record from Hurstville Private Hospital?
The official hospital booklet says patients can request access to information Hurstville Private holds about them by applying in writing with appropriate identification. A charge applies for copying and printing.
Source and update note
This guide is based on official Hurstville Private Hospital, Hurstville Private Maternity, Healthe Care and official hospital PDF information for address, contact numbers, admission, maternity, direct access medical admissions, parking, fees, services, medical records, privacy and patient support.
Hospital contacts, admission rules, infection-screening requirements, parking access, parking prices, doctor availability, health-fund cover, maternity procedures and visitor rules can change. Use the official links above to complete actions such as online admission, doctor search, maternity enquiries, direct access referral, fee confirmation or record request.
This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.