Lingard Private Hospital: Address, Appointment & Contact Info

by
Newcastle private hospital planner

Lingard admissions, day surgery, parking, visiting and patient contact guide

Lingard Private Hospital is a private hospital in Merewether, Newcastle. It incorporates the main hospital at 23 Merewether Street and the nearby Lingard Day Centre at 6-8 Lingard Street. The hospital focuses on surgical, medical, cardiac, orthopaedic, robotic surgery, endoscopy, rehabilitation and related specialist services.

This guide is designed for quick action: address, phone, admission steps, day surgery instructions, cost-estimate rules, car park entry, visitor hours, facilities, medical records, feedback, services, meal times, what to bring and official action links are included here so patients and carers do not need to open multiple pages for basic planning.

For a life-threatening emergency in Australia, call 000. Do not use a hospital contact form, email or article page for urgent clinical advice.
1
Choose site Main hospital, Lingard Day Centre, consulting suites or SCoRe gym.
2
Complete admission Online pre-admission, green forms, doctor booking or day surgery call.
3
Check costs Health fund, excess, self-funded estimate, DVA or WorkCover approval.
4
Plan arrival 23 Merewether Street, 6 Lingard Street car park, visitor hours.

Fast contact box: address, phone, admission and records

Main hospital

Lingard Private Hospital

23 Merewether Street, Merewether NSW 2291

Phone: 02 4969 6799

Fax: 02 4963 5554

Email: lingardprivate@healthecare.com.au

Lingard Day Centre

6-8 Lingard Street, Merewether NSW 2291

Phone: 02 4002 7111

Used for day surgery / day centre procedures when your doctor or admission paperwork directs you there.

Medical records

Email: lingard.medicalrecords@healthecare.com.au

Phone: 02 4918 0364

Fax: 02 4918 0369

User need Best contact / action Important verified detail
Life-threatening emergency Call 000 Use triple zero for immediate danger, chest pain, stroke symptoms, severe bleeding, severe breathing difficulty, collapse or major injury.
Main hospital enquiry 02 4969 6799 Use for general hospital enquiries, ward transfer, admission questions, visitor questions or to ask for the relevant department.
Lingard Day Centre enquiry 02 4002 7111 Use when your procedure or paperwork says Lingard Day Centre, not the main hospital.
Online pre-admission Use the official Healthe Care Admissions portal linked from Lingard pages. Patient Medical History can be completed online, with options for both Lingard Private Hospital and Lingard Day Centre.
Cost estimate / pre-admission cost question Call main hospital and ask for pre-Admission staff. Lingard says self-funded patients need a self-insured estimate and private-health patients may have out-of-pocket expenses.
Medical records copy Email lingard.medicalrecords@healthecare.com.au or call 02 4918 0364. Use this for copies of medical records; ask what ID/authority is required before sending personal information.
Cardiac rehabilitation 02 4918 0357 or 02 4929 8707 Email: lingard.coronarycare@healthecare.com.au. Access can be via GP referral, self-referral or hospital referral in the Hunter New England region.
Feedback or complaint Speak to staff/manager while admitted, or use Lingard contact/feedback pathway. Complaint acknowledgement target in the official feedback PDF is within 7 days, with a target resolution time of 28 days.

Lingard Private Hospital map, main entrance and Day Centre warning

The main hospital is at 23 Merewether Street, Merewether NSW 2291. Lingard Day Centre is at 6-8 Lingard Street, Merewether NSW 2291, directly opposite the main hospital. Check your admission paperwork carefully because the main hospital and Day Centre are different buildings.

Local arrival tip: Do not just search “Lingard” and park anywhere. The main hospital is at 23 Merewether Street; Lingard Day Centre and the multi-level car park are accessed via 6 Lingard Street; consulting suites are also near the Day Centre. Use your doctor’s booking letter to confirm which building you need.

Appointments, admissions and online pre-admission steps

Lingard Private Hospital planned care is usually arranged through your treating specialist or doctor. The hospital admission step comes after your doctor books the procedure or admission. Lingard says online pre-admission is available, and major-surgery patients may be contacted by pre-admission clinicians where required.

General admission micro-steps

  • Confirm your procedure, hospital site and expected length of stay with your doctor.
  • Complete Lingard’s online pre-admission form or return the admission forms provided.
  • Before pre-admission staff speak with you, make sure your hospital admission forms have been submitted.
  • For major surgery, you may be contacted by pre-admission clinicians and booked for a pre-admission clinic if required.
  • Lingard says planned-surgery patients are contacted one business day before admission between 2:00pm and 6:00pm.
  • During the confirmation call, Lingard confirms fasting details, admission time, procedure and discharge expectations.
  • Unplanned medical admissions are usually arranged through direct referral from your doctor.

Day surgery micro-steps

  • Complete online pre-admission as early as possible.
  • Have next-of-kin, second local contact, GP details, Medicare, DVA, pension, health care, safety net/concession and private health insurance details ready.
  • Lingard says day-surgery patients are contacted the afternoon or evening before admission between 3:00pm and 8:00pm.
  • Shower at home before coming to hospital.
  • Do not apply talcum powder, deodorant, make-up or nail polish when instructed.
  • Remove body piercings.
  • Wear loose, comfortable clothing.
  • Ask your admitting doctor whether to continue or stop current medicines before admission.

What to bring to Lingard Private Hospital

Bring Why it matters
All current medicines in original packaging Needed for medication reconciliation and safe hospital care.
Any letters from your doctor Helps admission staff and clinical teams match your booking and procedure.
Relevant X-rays, scans or reports Your specialist or surgical team may need these on the day.
Medicare card Used for identification and billing checks where relevant.
Private health insurance membership card Needed for fund eligibility and hospital account processing.
Pensioner, Health Care, Safety Net or pharmacy entitlement card Useful for billing, medicines and benefit checks.
DVA card Required if your admission is funded through Department of Veterans’ Affairs.
Driver licence or accepted identification Helps verify identity during admission.
WorkCover or other insurance details Needed if your treatment relates to a compensation or third-party claim.
Blood group card if available Useful clinical information if relevant to your procedure.
Dressing gown, slippers or comfortable shoes Helps mobility, comfort and fall prevention during recovery.
Do not bring: Lingard’s day-surgery guidance says not to bring jewellery, large sums of money or other valuables. The hospital does not accept responsibility for loss or damage to possessions; valuables brought into hospital may be signed into the security safe.

Fees, health insurance, self-funded estimates and payment rules

Estimate clarity: Lingard does not publish one fixed price for every surgery, procedure, admission or doctor. Any estimate depends on your health fund, item numbers, prosthetics, disposables, accommodation type, expected length of stay, doctor fees, anaesthetist fees and whether care is insured, self-funded, DVA or compensation-related.
Cost / funding type Official rule or guidance Action before admission
Private health insurance Depending on cover, an out-of-pocket balance may occur. Pre-admissions staff may contact you up to two working days before planned admission to advise known out-of-pocket expenses. Call your health fund and confirm cover, exclusions, restrictions, waiting periods, excess and co-payment.
Estimated out-of-pocket expenses All estimated out-of-pocket expenses are payable on admission. Have payment method ready before arriving.
Self-insured / self-funded patient Lingard states self-insured patients are required to pay the estimated hospital account 7 days before admission. Request a self-insured estimate and provide patient name, date of birth, expected surgery date, surgeon, expected length of stay and MBS item numbers.
WorkCover / compensation Workers’ Compensation patients must ensure admission has been approved by the insurer and that approval has been provided to the hospital. Send written approval before admission, otherwise the account may be treated as self-funded.
DVA DVA patient accounts are sent directly to DVA for payment according to Lingard’s fees page. Bring DVA card and confirm eligibility for the specific admission.
Overseas health funds Lingard’s informed-financial-consent page says overseas health funds are treated as self-insured unless the hospital has an arrangement with the fund. Ask for a written estimate before booking and be prepared to pay up-front and recover from insurer later.
Written estimate Estimates must be provided in writing using Healthe Care’s Patient Estimate of Expense form. Ask for the form and read the terms/conditions before signing.
Payment methods Day surgery page lists cash, Mastercard, Visa or EFTPOS; admission PDF also lists bank cheque and money order. Credit card transactions incur a 1.5% surcharge. Check daily EFTPOS limit and avoid relying on personal cheque, which the admission booklet says is not accepted.
Pharmacy prescriptions The admission PDF notes you may be billed by the contracted pharmacy for medicines not related to your hospital stay/treatment or not covered by your fund, including discharge medicines. Ask before discharge whether medicines will be billed separately.

Cost questions to ask before you arrive

Ask your doctor/surgeon

  • “What are the MBS item numbers for my procedure?”
  • “What is my expected length of stay?”
  • “Will prosthetics, implants, robotic surgery consumables or disposables be used?”
  • “Will anaesthetist, assistant surgeon or other specialist fees be separate?”
  • “What happens to the estimate if I stay overnight unexpectedly?”

Ask your health fund / insurer

  • “Is Lingard Private Hospital covered under my policy?”
  • “Is this item number covered?”
  • “Do I have an excess or co-payment?”
  • “Are there waiting periods, exclusions or restricted services?”
  • “Will prosthetics, devices, accommodation and theatre fees be covered?”

Services, theatre facilities and specialist care at Lingard

Lingard describes itself as the largest private hospital in Newcastle. It incorporates the main hospital and Lingard Day Centre, with 14 modern operating theatres, 2 cardiac catheter labs, 2 custom-designed endoscopy suites, 125 overnight beds including 12 ICU beds, on-site rehabilitation and the off-site SCoRe Gymnasium.

Service area Verified useful details What to confirm before booking
Lingard Day Centre Purpose-built day surgery facility at 6-8 Lingard Street with 24-hour licence, 4 operating theatres, 2 endoscopy suites, 24 recovery bays and 130-space multi-level car park. Confirm whether your procedure is at the main hospital or Day Centre.
Orthopaedics Procedures include major joint replacements, shoulder surgery, foot surgery, upper limb/hand surgery, reconstructive surgery, arthroscopy, sports medicine, investigative/endoscopic procedures and cruciate ligament surgery. Surgeon, implant/prosthesis, robotic system, health fund cover and rehab plan.
Robotic surgery Official pages mention robotic surgery and technologies including Da Vinci, Mako, Rosa and Depuy Velys Synthes robotic systems. Ask whether robotic technology affects out-of-pocket costs, consumables, device billing or recovery plan.
Cardiac services Healthe Heart cardiac support service is located within Lingard and offers direct access to cardiac specialists. Lingard states bulk billing is available on a range of investigations such as stress echo, angiogram and Holter monitors. Speak to GP for referral and confirm exact test, eligibility and billing before attending.
Cardiac rehabilitation Program can be accessed by GP referral, self-referral or hospital referral in Hunter New England. It runs two sessions per week for 5-6 weeks, including supervised exercise and education. Call 02 4918 0357 or 02 4929 8707 and confirm referral, program suitability and fund coverage.
Endoscopy Centre Lingard lists an Endoscopy Centre combining procedure rooms and surgical technology; the Day Centre also includes 2 endoscopy suites. Confirm bowel-prep instructions, fasting time, pickup requirement and anaesthetic fees.
Rehabilitation and SCoRe SCoRe is an outpatient strength, conditioning and rehabilitation program at the corner of Union Street and Mitchell Street, Merewether. It can include exercise physiology, physiotherapy, OT, social work and dietician. Ask GP for referral to Dr Tara Ball if appropriate; confirm private fund, DVA, Workers Compensation or self-funded fees.
Heart and lung surgery Lingard lists cardiothoracic surgery as part of its cardiac services. Ask surgeon about ICU, theatre, anaesthesia, rehabilitation and follow-up.
Other specialties Official specialty navigation lists urology, vascular, neurosurgery, ENT, bariatric weight loss, colorectal and other specialties. Use the official Find a Doctor search or your GP/specialist referral pathway.
Doctors Lingard says it hosts more than 450 credentialed doctors in a range of specialties. Doctor availability, consultation fee and appointment times must be confirmed with doctor rooms.

Parking, drop-off, disabled parking and public transport

Main parking facts

  • Both paid and free parking are available.
  • Patient drop-off and pick-up zones are strictly 5 minutes at the main entrances to both sites.
  • Disabled parking is available on-site at the front of the Lingard Private Hospital Doctors Carpark.
  • Free street parking is available in surrounding streets, but signs must be followed.
  • The Day Centre car park is accessed via 6 Lingard Street and operates 24 hours a day.

Use the correct building

  • Main Hospital: 23 Merewether Street.
  • Lingard Day Centre: 6-8 Lingard Street.
  • Lingard Day Centre car park supports patients/visitors to main hospital, Day Centre and consulting suites.
  • You must swipe credit/debit card on entry and again on exit.
  • Check your surgery/procedure letter before parking.

Lingard Day Centre car park rates

Parking time Official rate
Less than 20 minutesFree
Less than 1 hour$2
1-2 hours$4
2-3 hours$6
3-4 hours$8
4+ hours$10

Transport options

Transport option Official / practical detail
Public bus Lingard directs visitors to Newcastle Transport to find the most convenient bus route.
Community transport Lingard lists Hunter Community Transport and Mercy Services as community transport options for visitors without transport.
Carer/family transport Lingard recommends travelling to and from hospital with a carer, friend or relative, especially around admission/discharge.
Quick pickup Main hospital has a drop-off/pick-up zone at 23 Merewether Street for quick pickup only.

Visiting hours, facilities, meals and patient stay details

Visitor / stay item Official detail Practical note
General visiting hours 10am to 7pm daily. Do not visit if you have cold or flu-like symptoms such as cough, fever, sore throat or runny nose.
Rehabilitation Unit visiting hours 1pm to 7pm daily. Confirm with ward staff before travelling if patient condition or infection rules may affect visiting.
Day patients Admission booklet notes there are no visiting facilities for day patients. Arrange pickup and phone contact instead of waiting in the day-patient area.
Accommodation Lingard offers shared and private rooms. All rooms include TV with Foxtel/local radio, complimentary WiFi, telephone for local calls and ensuite facilities. Room preference is not guaranteed during high activity or emergency admissions.
LA Café Main foyer. Monday-Friday 7am-4pm; Saturday 9am-1pm on theatre days only; Sunday/public holidays closed. Check onsite signage if relying on weekend café access.
Red Cross Kiosk Ground floor of main hospital building. Monday-Friday 11am-3pm; closed Saturday, Sunday and public holidays. Snacks and refreshments are available when open.
Meals Breakfast 7:15am-7:45am; lunch 12:15pm-12:30pm; dinner 5:30pm-6:00pm. Special diets are available for dietary, religious, cultural or personal needs.
Flowers There are no flowers for purchase in the hospital; vases are available for patient flowers. Deliver flowers/gifts to Lingard Private Hospital, 23 Merewether Street, Merewether NSW 2291.
Pastoral care Religious visits can be arranged on request. Speak to hospital staff if you would like a suitable visit arranged.
Laundry Your stay page lists Barratt’s Laundry two blocks away on Llewellyn Street with hospital-bed pickup/delivery and $22 a load. Phone or text 0476 978 393 if you need this local service.

Patient safety, discharge, electrical items and escalation

During your stay

  • Use the nurse call bell when you need assistance.
  • Press repeatedly only if urgent assistance is needed.
  • If your condition changes or you are worried, notify nursing staff immediately.
  • You will be required to wear identification bands; keep at least one ID band on at all times.
  • Follow staff directions during emergency alarms or evacuation instructions.

Discharge and recovery

  • The patient booklet lists discharge time as between 9am and 10am.
  • Arrange pickup accordingly.
  • If you cannot leave at that time, you may be asked to vacate your room and wait in a patient lounge.
  • If worried after discharge, contact your treating doctor.
  • If your doctor is unavailable, contact the hospital and ask to speak with the nurse in charge.
Electrical-item note: The patient booklet says electrical items may require electrical testing or visual inspection before use. Avoid bringing unnecessary electrical items, especially items with heating elements such as hair dryers, curling irons and shavers near water.

Medical records, rights, feedback and complaints

Task / concern Official contact or rule Action step
Request medical records Email lingard.medicalrecords@healthecare.com.au, phone 02 4918 0364, fax 02 4918 0369. Ask what form, ID and authority are required before sending personal health information.
Health information Lingard provides health brochures, videos and resources on topics such as falls prevention and pressure injury prevention. Use this section for education, but ask your doctor for personal medical advice.
Rights and responsibilities Lingard points patients to the Private Patients’ Hospital Charter and says patients have rights including privacy, safety and complaint handling. Ask questions and seek clarification about care, costs and treatment decisions.
In-hospital complaint Lingard encourages current patients with a complaint or concern to discuss it with their nurse or Unit Manager. Raise problems while still admitted so staff can respond quickly.
Feedback methods Official feedback PDF says feedback can be provided in person, by phone, in writing or email, and can be anonymous if desired. Include dates, ward/service, what happened and the outcome requested.
Interpreter for feedback Official feedback PDF says an interpreter service can be provided at no cost if required. Ask for interpreter help when lodging feedback or complaint if needed.
Complaint response timing Complaint acknowledgement target is within 7 days; target for resolving complaints is 28 days, though complex matters may take longer. Ask who is handling the complaint and when you should expect an update.
External complaint option HCCC contact listed: (02) 9219 7444 or toll free in NSW 1800 043 159. Use if you are unhappy with the outcome of your complaint.

Call script: questions that save time before visiting Lingard

Admission and appointment questions

  • “Is my procedure at the main hospital or Lingard Day Centre?”
  • “Has my online pre-admission form been received?”
  • “Will I be contacted one business day before admission?”
  • “What is my fasting time and admission time?”
  • “Do I need a pre-admission clinic appointment?”
  • “Which medicines should I stop or continue?”
  • “Do I need to bring X-rays, blood group card, CPAP, walking aids or special documents?”

Cost, parking and discharge questions

  • “What is my written estimate and what is excluded?”
  • “Do I have an excess, co-payment or gap?”
  • “Will I receive separate bills from doctors, anaesthetist, pharmacy or other providers?”
  • “Should I park in the Day Centre car park or use street parking?”
  • “What time should my carer pick me up?”
  • “Can a family member wait, or is this a day-patient area with no visiting facilities?”
  • “Who should I contact if I feel worse after discharge?”

Lingard Private Hospital FAQs

What is the address of Lingard Private Hospital?

Lingard Private Hospital is located at 23 Merewether Street, Merewether NSW 2291, Australia.

What is the main phone number for Lingard Private Hospital?

The main phone number for Lingard Private Hospital is 02 4969 6799. The listed fax number is 02 4963 5554.

Where is Lingard Day Centre?

Lingard Day Centre is located at 6-8 Lingard Street, Merewether NSW 2291, directly opposite Lingard Private Hospital. The listed Day Centre phone number is 02 4002 7111.

How do I complete admission for Lingard Private Hospital?

Complete the official online pre-admission form through Healthe Care Admissions or return the admission paperwork provided by your doctor. For major surgery, Lingard may contact you for pre-admission review and confirmation before your planned admission.

When does Lingard confirm my planned admission time?

For planned surgery, Lingard says it will contact you one business day before admission between 2:00pm and 6:00pm. For day surgery, the hospital says it will contact you the afternoon or evening before admission between 3:00pm and 8:00pm.

What are Lingard Private Hospital visiting hours?

General visiting hours are 10am to 7pm daily. Rehabilitation Unit visiting hours are 1pm to 7pm daily. Visitors should not attend if they have cold or flu-like symptoms.

How much is parking at Lingard Day Centre?

The Lingard Day Centre car park is free for less than 20 minutes, $2 for less than 1 hour, $4 for 1-2 hours, $6 for 2-3 hours, $8 for 3-4 hours and $10 for 4+ hours.

What should I bring to Lingard Private Hospital?

Bring current medicines in original packaging, doctor letters, relevant X-rays, Medicare card, private health insurance card, pension/DVA/Safety Net cards if applicable, accepted identification, WorkCover or insurance details, blood group card if available, and comfortable shoes or slippers.

How do I request medical records from Lingard Private Hospital?

To request a copy of a medical record, contact Lingard medical records by email at lingard.medicalrecords@healthecare.com.au, phone 02 4918 0364, or fax 02 4918 0369.

How do I make a complaint or give feedback to Lingard Private Hospital?

If you are currently in hospital, speak to your nurse or Unit Manager first. For general feedback, use Lingard’s contact pathway. Lingard’s feedback PDF says complaints are acknowledged by mail within 7 days and the target for resolution is 28 days, although complex complaints may take longer.

Source and update note

This guide is based on official Lingard Private Hospital, Healthe Care and Lingard PDF information for address, contact details, admissions, day surgery, Lingard Day Centre, fees, informed financial consent, parking, visitor hours, facilities, meals, patient stay, health information, medical records, patient rights and feedback pathways.

Hospital fees, procedure estimates, admission times, doctor availability, visitor rules, car park rates and service details can change. Use the official links above to complete actions such as online admission, doctor search, medical-record request, feedback, parking checks or written cost-estimate confirmation.

This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.

Leave a Comment