Modbury Hospital address, appointments, emergency, parking and patient contact guide
Modbury Hospital is a public SA Health hospital on Smart Road, Modbury SA 5092, within the Northern Adelaide Local Health Network. SA Health describes it as a 174 bed acute care teaching hospital providing inpatient, outpatient and emergency services for Adelaide’s north-eastern suburbs.
This guide is built for quick action: address, main switchboard, Emergency Department safety, outpatient appointment steps, referral pathway, parking and transport checks, map, services, feedback, medical-record direction, call script and official links are included in one place.
Fast contact box: address, phone, appointments and feedback
Main hospital
Modbury Hospital
Smart Road, Modbury SA 5092
Phone: (08) 8161 2000
Operator: Northern Adelaide Local Health Network, SA Health
Appointments
Use the direct clinic number on your appointment letter, SMS or referral outcome first.
If no direct number is shown, call the hospital switchboard on (08) 8161 2000.
Specialist outpatient care usually starts with a GP or specialist referral.
| User need | Best contact / action | Important verified detail |
|---|---|---|
| Life-threatening emergency | Call 000 | Use Triple Zero for chest pain, stroke symptoms, severe breathing difficulty, collapse, major injury, severe bleeding or immediate danger. |
| Emergency Department care | Attend Modbury Hospital Emergency Department or call 000 if severe. | SA Health displays Emergency Department status information for Modbury Hospital. Emergency patients are assessed by clinical urgency. |
| Main hospital enquiry | (08) 8161 2000 | Use this for general hospital routing when you do not have a direct department or clinic contact. |
| Outpatient appointment | Use your appointment letter, SMS or clinic-specific instructions first. | SA Health has Modbury Hospital Specialist and Outpatient Clinics information and NALHN outpatient referral pathways. |
| Change an appointment | Call the direct clinic number on your appointment notice as early as possible. | If no direct number is shown, ask the switchboard to connect you to the relevant clinic. |
| Imaging at Benson Radiology | Call Benson Radiology Modbury Hospital on 8397 4800. | Benson Radiology lists a clinic within Modbury Hospital. This is separate from the hospital switchboard. |
| Non-urgent health advice | Call Healthdirect on 1800 022 222. | Use for non-life-threatening health advice when you are unsure where to seek care. |
| Mental health emergency assistance | Call SA Health mental health triage on 13 14 65. | SA Health lists this number for mental health emergency assistance, 24 hours, seven days a week. |
Modbury Hospital map, Smart Road arrival and wayfinding
Modbury Hospital is located on Smart Road, Modbury SA 5092. Use the map for route planning, but rely on your appointment letter, ward instructions and on-site signs for the exact entrance, clinic desk or department.
Appointments, referrals and outpatient clinic steps
Modbury Hospital outpatient care is usually arranged through referral and clinic assessment. The most reliable instruction is your appointment letter, SMS, email or referral outcome because it may include the clinic location, date, arrival time, preparation and direct contact number.
Outpatient appointment micro-steps
- Ask your GP or treating specialist whether a referral to Modbury Hospital or NALHN outpatient services is required.
- Use the official Modbury Hospital Specialist and Outpatient Clinics page to identify whether the service is listed.
- Follow SA Health referral and clinical prioritisation requirements.
- Wait for the clinic appointment letter, SMS or contact instructions.
- Use the clinic-specific number on your appointment notice before calling the general switchboard.
- Tell the clinic early if your address, phone number, Medicare details or availability changes.
- If your condition becomes urgent while waiting, call 000 or seek emergency care.
Before your appointment
- Confirm whether the appointment is face-to-face, phone or telehealth.
- Bring your Medicare card, photo ID and referral documents.
- Bring a current medicine list and allergy information.
- Bring relevant scans, pathology results or specialist letters if requested.
- Ask whether fasting, medication changes, imaging or blood tests are needed.
- Ask for interpreter, accessibility or mobility support before the day if needed.
- Allow time for parking, walking and check-in.
What to bring to Modbury Hospital
| Bring | Why it matters |
|---|---|
| Appointment letter, SMS or booking information | Shows the clinic, time, location and direct contact instructions. |
| Medicare card and photo ID | Helps staff confirm identity and public-hospital eligibility details. |
| GP or specialist referral | Useful if the clinic needs to check referral details or priority category. |
| Medication list and allergy list | Supports safe care and helps clinicians avoid medication mistakes. |
| Relevant scans, test results or reports | Some clinics need previous imaging or pathology results for review. |
| Concession, pension, DVA, private health insurance or claim details if relevant | Useful for billing, eligibility or administrative checks where applicable. |
| Glasses, hearing aids, mobility aids or communication aids | Helps you understand instructions and move safely around the hospital. |
| Support person details | Useful for discharge planning, transport and follow-up instructions. |
Medicare, public hospital costs, parking and possible charges
| Cost / funding type | What to confirm | Action before attending |
|---|---|---|
| Public patient with Medicare | Whether the appointment, admission, test or clinic is covered as public hospital care. | Bring Medicare card and follow the public clinic/admission instructions. |
| Private patient in a public hospital | Private health fund use, excess, gap risk, doctor choice and any room/benefit issues. | Ask hospital staff and your health fund before electing private patient status. |
| Medicare-ineligible patient | Estimated charges before non-emergency care where possible. | Ask the hospital or clinic about costs before attending planned care. |
| Ambulance | Ambulance charges may not be covered by the hospital. | Check SA Ambulance cover or your insurer, especially for non-emergency transport. |
| Parking | Current hospital parking arrangements and payment rules. | Check the official Modbury Hospital car parking and transport page before travel. |
| Imaging or pathology | Whether the test is public, Medicare-billed, privately billed or linked to a referral. | Ask the referrer, clinic or imaging provider before the appointment. |
| WorkCover, motor accident, DVA or other claim | Whether approval or claim details are needed before the appointment. | Bring claim details and ask staff which billing pathway applies. |
Cost questions to ask before planned care
Ask the clinic or hospital
- “Is this appointment covered as a public outpatient appointment?”
- “Do I need a current referral for this clinic?”
- “Will any medicines, scans or tests be billed separately?”
- “Should I bring private insurance, DVA, WorkCover or claim details?”
- “Where should I park and how long should I allow?”
Ask your referrer
- “Has my referral been sent to the correct NALHN service?”
- “What clinic or specialty am I being referred to?”
- “Do I need tests before the appointment?”
- “Should I attend Emergency if symptoms worsen?”
- “Who do I contact if I have not received an appointment notice?”
Services, outpatient clinics and care areas at Modbury Hospital
SA Health lists Modbury Hospital as providing inpatient, outpatient and emergency services. Official information also describes care areas including emergency care, elective surgery, medicine, outpatient services and sub-acute services such as rehabilitation, geriatric and palliative care.
| Service area | Verified useful details | What to confirm before attending |
|---|---|---|
| Emergency Department | SA Health displays Emergency Department status information for Modbury Hospital. | For life-threatening emergencies call 000. ED wait times and status can change. |
| Specialist and Outpatient Clinics | SA Health has a Modbury Hospital Specialist and Outpatient Clinics page with “How to refer” and clinic categories. | Confirm referral requirements, clinic location and appointment instructions. |
| Allied Health | Listed within Modbury Hospital Specialist and Outpatient Clinics. | Use the official clinic page or referral instructions for eligibility and booking. |
| Breast and Endocrine | Listed as a specialist/outpatient clinic category on the Modbury Hospital clinics page. | Ask your GP/referrer about required referral and test results. |
| Colorectal Surgery | Listed as a specialist/outpatient clinic category on the Modbury Hospital clinics page. | Confirm preparation, referral details and clinic location before attending. |
| Rehabilitation, geriatric and palliative care | SA Health describes Modbury Hospital as providing sub-acute services including rehabilitation, geriatric and palliative care. | Confirm referral pathway and whether the service is inpatient, outpatient or community-linked. |
| South Wing services | SA Health information says the South Wing includes a 24-bed Mental Health Rehabilitation Unit, a 20-bed Older Persons Mental Health Unit and the North Eastern Cancer Centre. | Use official directions and appointment instructions before attending South Wing services. |
| Benson Radiology | Benson Radiology lists a Modbury Hospital clinic with phone 8397 4800 and imaging services including X-ray, ultrasound, CT, MRI and more. | Confirm referral, appointment time, preparation, Medicare/private billing and parking before the scan. |
Parking, transport, drop-off and accessibility planning
Main parking facts
- SA Health has a dedicated car parking and transport page for Modbury Hospital.
- Check the official page before travelling because parking access, fees and office hours can change.
- Allow extra time for outpatient appointments, Emergency Department presentations and longer visits.
- Follow on-site parking signs rather than old screenshots or third-party snippets.
- For mobility access, arrive early and check signage for accessible parking and drop-off areas.
Transport and arrival
- Use Adelaide Metro to check current bus routes and service changes near Modbury and Tea Tree Plaza.
- Use your appointment letter for the correct clinic area.
- For Emergency Department visits, follow Emergency signage.
- For imaging, check whether your appointment is with Benson Radiology or another service.
- Do not rely on one entrance for every service; use official wayfinding and on-site signs.
Parking and transport decision table
| Visit type | Arrival planning | Practical note |
|---|---|---|
| Short outpatient appointment | Check clinic location and parking before leaving. | Arrive early enough for parking, walking and check-in. |
| Emergency Department | Call 000 for severe symptoms; otherwise follow Emergency signage. | Emergency care is prioritised by urgency, not arrival order. |
| Imaging appointment | Confirm provider, referral, preparation and arrival location. | Benson Radiology lists first 2 hours parking free onsite for its clinic page, but verify current signage when attending. |
| Long visit or repeated appointments | Check current parking costs and transport options before the appointment series. | Parking arrangements and fees can change. |
| Public transport | Use Adelaide Metro journey planning before travel. | Check service changes on the day. |
Visiting, facilities and patient-stay planning
| Visitor / stay item | What to do | Practical note |
|---|---|---|
| Visiting a patient | Check current NALHN visiting information and call the ward/switchboard if unsure. | Visitor rules can change for infection control, ward safety or patient condition. |
| Finding the ward or clinic | Use official “finding your way around Modbury Hospital” information and on-site signs. | Appointment letters may give more exact directions than a general web page. |
| Accessibility needs | Tell the clinic or ward before the appointment if you need mobility, interpreter or carer support. | Earlier notice gives staff more time to arrange support. |
| Interpreter or communication help | Ask the hospital or clinic how to arrange support before your visit. | Do not wait until the appointment starts if communication support is essential. |
| Bringing valuables | Bring only what you need for care, identification and comfort. | Hospitals are busy environments; avoid unnecessary cash or valuables. |
| Discharge transport | Ask the ward when pickup is expected and whether you need a support person. | Discharge times can change after medical review, pharmacy, transport or paperwork. |
Patient safety, discharge and urgent support
During your visit or stay
- Ask staff if you are unsure where to go.
- Tell staff immediately if symptoms worsen while waiting.
- Keep ID bands on if admitted.
- Ask questions if you do not understand medicines, tests, risks or follow-up.
- Tell staff about allergies, current medicines and recent changes in health.
Before leaving hospital
- Ask for discharge instructions in writing where possible.
- Confirm medicines, follow-up appointments and warning symptoms.
- Ask who to contact if symptoms worsen after discharge.
- Confirm whether your GP will receive discharge information.
- Arrange safe transport home if you have had sedation, surgery or significant treatment.
Medical records, rights, feedback and complaints
| Task / concern | Official route | Action step |
|---|---|---|
| Request health information or medical records | Ask Modbury Hospital/NALHN how to request copies, or use the SA Government Freedom of Information pathway where appropriate. | Ask what form, ID and authority are required before sending personal health information. |
| Current care concern | Speak to the nurse, ward staff, clinic staff or treating team first. | Raise problems early while staff can respond directly. |
| NALHN feedback or complaint | Call 1300 013 988 or email NALHNCAS@sa.gov.au. | Include the site, service, date, what happened and what outcome you are asking for. |
| SA Health feedback page | Use the official SA Health feedback and complaints page. | SA Health encourages contacting the health service directly in the first instance where the matter relates to care. |
| Privacy and confidentiality | Do not place private medical information in public comments or unverified forms. | Use official hospital, SA Health or government pathways for sensitive records requests. |
| Mental health emergency | SA Health lists mental health triage on 13 14 65. | Available 24 hours, seven days a week for mental health emergency assistance. |
Call script: questions that save time before visiting Modbury Hospital
Appointment and clinic questions
- “Has my referral been received by the correct Modbury/NALHN clinic?”
- “Which clinic, entrance or area should I attend?”
- “Is my appointment face-to-face, phone or telehealth?”
- “Do I need to fast or stop any medicines?”
- “Do I need to bring scans, pathology results or referral papers?”
- “What number should I call if I need to change this appointment?”
Parking, support and discharge questions
- “Where should I park for this clinic or ward?”
- “How long should I allow for parking and check-in?”
- “Can interpreter or mobility support be arranged?”
- “Can a support person attend with me?”
- “Who should pick me up after treatment or discharge?”
- “Who do I contact if I feel worse after I leave?”
Official action links used for this guide
| User task | Official page/action |
|---|---|
| Main hospital page | SA Health Modbury Hospital official page |
| Specialist clinics at Modbury | Modbury Hospital Specialist and Outpatient Clinics |
| NALHN outpatient clinics | Northern Adelaide LHN Specialist and Outpatient Clinics |
| Outpatient referrals | SA Health outpatient referrals |
| Clinical prioritisation | Clinical Prioritisation Criteria |
| Parking and transport | Car parking and transport at Modbury Hospital |
| Finding your way | Finding your way around Modbury Hospital |
| NALHN patient/visitor information | Coming to our sites |
| Feedback and complaints | SA Health feedback and complaints |
| Imaging clinic | Benson Radiology Modbury Hospital |
| Public transport | Adelaide Metro |
| Non-urgent health advice | Healthdirect Australia |
| FOI / records request pathway | SA Government Freedom of Information application |
Modbury Hospital FAQs
What is the address of Modbury Hospital?
Modbury Hospital is located on Smart Road, Modbury SA 5092, South Australia.
What is the main phone number for Modbury Hospital?
The main switchboard number for Modbury Hospital is (08) 8161 2000.
Does Modbury Hospital have an Emergency Department?
SA Health displays Emergency Department status information for Modbury Hospital. For life-threatening emergencies, call 000 immediately.
How do I make an outpatient appointment at Modbury Hospital?
Public specialist outpatient appointments usually start with a GP or specialist referral. Follow the instructions from SA Health, the clinic, your referral outcome or appointment letter.
Who should I call to change a Modbury Hospital appointment?
Use the direct number shown on your appointment letter, SMS or clinic instruction. If no direct number is listed, call the main switchboard on (08) 8161 2000.
Where can I check Modbury Hospital parking information?
Use the official SA Health “Car parking and transport at Modbury Hospital” page and check on-site signs when you arrive.
Is Benson Radiology at Modbury Hospital the same as the hospital switchboard?
No. Benson Radiology is an imaging clinic located within Modbury Hospital. Benson lists its Modbury Hospital clinic phone as 8397 4800.
How do I give feedback or make a complaint about care at Modbury Hospital?
For NALHN feedback, SA Health lists the Consumer Advisory Service on 1300 013 988 and NALHNCAS@sa.gov.au. If the matter relates to current care, speak with ward or clinic staff first where possible.
How do I request medical records from Modbury Hospital?
Ask Modbury Hospital or NALHN which records request pathway applies. For formal South Australian government access requests, use the SA Government Freedom of Information application pathway where appropriate.
Is Aussihospitals.org the official Modbury Hospital website?
No. Aussihospitals.org is an independent informational guide. Use official SA Health links for current appointments, services, parking, visiting rules and feedback pathways.
Source and update note
This guide is based on official SA Health, Northern Adelaide Local Health Network, Adelaide Metro, Healthdirect, Benson Radiology and SA Government information for Modbury Hospital address, switchboard, emergency safety, outpatient clinics, referral pathways, parking, wayfinding, feedback and records-access direction.
Hospital services, Emergency Department status, appointment rules, parking arrangements, visiting rules and clinic availability can change. Use the official links above to complete actions such as referral checks, appointment confirmation, parking planning, imaging bookings, feedback or records requests.
This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.