Pindara Private Hospital address, appointment and contact guide
Pindara Private Hospital is a Ramsay Health Care private hospital on Allchurch Avenue, Benowa QLD 4217. This guide is written for patients, carers and visitors who need the right contact route before travelling, booking admission, finding a specialist, visiting maternity, checking emergency fees, parking or preparing for a planned procedure.
Fast answer: address, phone and contact routes
| Hospital name | Pindara Private Hospital |
|---|---|
| Operator | Part of Ramsay Health Care |
| Main address | Allchurch Avenue, Benowa QLD 4217 |
| Main phone | 07 5588 9888 |
| Fax | 07 5588 9811 |
| Medical records fax | 07 5588 9085 |
| Emergency Department phone | 07 5588 9000 |
| Patient Service Centre | 1800 813 071, 7am to 6pm Monday to Friday, or psc.pgc@ramsayhealth.com.au |
| Maternity enquiries | 07 5588 9401 or maternity.pgc@ramsayhealth.com.au |
| Official website | pindaraprivate.com.au |
Pindara is in Benowa, about 4 kilometres from Surfers Paradise. If you are going to a specialist suite, day procedure centre, pharmacy or maternity area, confirm the exact entrance before travelling because the hospital precinct includes multiple buildings and parking approaches.
What to do first, based on why you are visiting
Specialist appointment
Use the official Pindara specialist search to search by doctor name or specialty. Then contact the specialist’s rooms directly; the hospital switchboard is not always the booking desk for consulting appointments.
Planned surgery or admission
After your doctor has arranged the procedure, open Pre Admission and complete the official online admission form as soon as possible, ideally at least 2 days before admission.
Emergency care
For immediate danger, call 000. For Pindara’s private Emergency Department information, use the official Emergency Department page or call 07 5588 9000.
Planned admission micro-steps
Confirm the booking source
Your treating doctor should tell you the date, procedure, admission time, fasting instruction and whether you need a pre-admission clinic appointment.
Open the official form
Go through Pindara’s Online Admission Form. Maternity patients are directed to the Ramsay patient hub; other patients are directed to Ramsay MyCare.
Prepare your details
Have personal and next-of-kin details, Medicare card, health fund/DVA/WorkCover/self-funded details, benefit cards, item numbers, implantable-device information and credit card details ready.
Check money questions early
Read Payment Information, then ask your health fund and doctor about excess, co-payments, gaps, waiting periods, prostheses and separate doctors’ fees.
Arrive by the given time
On the day, check in with reception at the admission time given by your doctor. Follow the fasting instruction exactly unless your doctor gives different written advice.
If you are comparing private hospital admission workflows, the AussiHospitals guides for Lake Macquarie Private Hospital and Mitcham Private Hospital explain similar Ramsay-style admission, emergency and maternity pathways.
Map, entrances and arrival planning
Use Allchurch Avenue, Benowa QLD 4217 for the main hospital. The official location page says the hospital is accessible from major roads including the M1, Gold Coast Highway and Bundall Road, and is served by public transport.
For parking, the rear car park entry is via Carrara Street. For patients being dropped off, the hospital lists set-down areas at the front and rear. If you are attending Pindara Medical Specialists Centre, note that it is listed separately at 76-122 Napper Road, Parkwood QLD 4214, phone 07 5617 6000.
Pindara Emergency Department: what users should know
| Emergency topic | Verified practical detail | Best action |
|---|---|---|
| Availability | Pindara states its private Emergency Department is available 24/7, with no appointment or referral needed. | For life-threatening symptoms, call 000 first. For department information, call 07 5588 9000. |
| Fees | The official page says private emergency fees apply. It lists an out-of-pocket range after Medicare rebate and notes fees may change. | Confirm the current fee on arrival, especially for non-Medicare patients or if MRI, admission or specialist follow-up may be involved. |
| Onsite support | The emergency page lists onsite radiology and pathology for rapid diagnosis and treatment. | Bring Medicare, health fund details, medication list and relevant previous scans if safe and practical. |
| Admission after ED | If admission is required, the hospital says care options and health fund eligibility will be discussed. | Ask what the ED fee covers and what may be billed separately if you are admitted. |
Services and facilities at Pindara Private Hospital
Pindara describes itself as a modern 348 licensed bed acute care private hospital offering medical, surgical and maternity services. Its official service overview lists 24-hour accident and emergency with ambulance receiving bays, ICU, cardiac services, day surgery, endoscopy, general medicine, general surgery, gynaecology, IVF, maternity, paediatrics, cancer care, orthopaedics, ophthalmology, urology, respiratory medicine, sleep disorders, rehabilitation pathways, onsite pathology, radiology, pharmacy and physiotherapy.
Medical and surgical care
Use the official clinical and surgical services page to check service areas, then confirm suitability through your GP or specialist.
Specialists and suites
The specialist search is the best first step for consulting doctors. Pindara also lists specialist suites and a separate medical specialists centre at Parkwood.
Pharmacy on campus
Ramsay Pharmacy Pindara Private Hospital is listed on the ground floor/Level 2 with phone 07 5588 9298. Check the official pharmacy page before relying on trading hours.
Maternity booking, tours and contacts
Pindara’s maternity contact page lists 07 5588 9401 and maternity.pgc@ramsayhealth.com.au for general enquiries, tours, concerns about yourself or your baby, or if you think you may be in labour.
| Maternity task | Official step | Helpful detail |
|---|---|---|
| Book into maternity | Use the official Booking In page. | Pindara says booking into the maternity hospital is important around 14-15 weeks pregnant through online admission. |
| Complete online registration | Use the Ramsay patient hub link from Pindara’s online admission pathway. | Prepare personal/next-of-kin details, health fund name and membership number, Medicare card and expected date of delivery. |
| Book a maternity tour | Use Maternity Tours or call 07 5588 9401. | The hospital encourages already-booked maternity patients to tour the unit before birth. |
| Concerns before admission | Call maternity on 07 5588 9401. | The official contact page says the number can be used at any time if you have concerns or think you may be in labour. |
For another private maternity comparison, see the Kareena Private Hospital Sydney guide. For a public-private campus comparison, the Joondalup Hospital guide may help users understand how maternity, emergency and specialist pathways can differ by campus.
Parking and transport
Pindara’s official parking page says parking for patients, visitors and staff is available at the rear of the hospital, with entry via Carrara Street. It also lists two-hour parking areas at the front, disabled parking spaces at the front and rear, and set-down bays at both the front and rear.
The public transport page says Surfside Bus Service stops at Benowa Gardens Shopping Centre and Lady Small Haven driveway in Allchurch Avenue. For current bus times, use Translink or call 13 12 30.
Visitors and staying with a patient
Pindara’s visiting page lists general visiting hours as 10am to 8pm daily. ICU visiting is listed as 11am to 1pm, rest period 1pm to 3pm, and 3pm to 8pm. Visiting rules can change for infection control, ward needs or patient preference, so call first if timing matters.
The patient stay page says maternity has a rest period from 2.30pm to 4.00pm. It also notes the cafe, phone, meals, pharmacy, privacy, interpreters on request and valuables guidance.
Costs and private health insurance questions
Because Pindara is a private hospital, costs may involve the hospital, treating doctors, anaesthetist, pathology, radiology, pharmacy, prostheses, excess, co-payment, gap payments and health-fund waiting periods. The official payment page tells privately insured patients to confirm procedure cover, restrictions, waiting periods, excess, co-payments and gap cover with their insurer before admission.
If you are self-funded, DVA, WorkCover, third-party or overseas, read Pindara’s Payment Information before admission and confirm your estimate directly with the hospital or your treating doctor.
What to bring and what to confirm before leaving home
For admission
- Doctor’s admission letter and completed consent form.
- Medicare card, health fund details and funding approval if relevant.
- Regular medications and benefit cards.
- Relevant x-rays, scans or test results.
- Mobility aids, comfortable clothing, toiletries and payment method.
Do not forget
- Follow the fasting time given by your doctor.
- Do not bring valuables unless necessary.
- Check pick-up timing with nursing staff before telling family.
- Ask whether the right entrance is main reception, emergency, maternity or a specialist suite.
Discharge planning
- Confirm transport home and who will stay with you if needed.
- Ask for medications, repeat prescriptions and x-ray films before leaving.
- Make sure you receive a discharge summary and follow-up instructions.
- Pindara lists discharge on or before 9am where possible.
Official action links
| Task | Official link | Use it for |
|---|---|---|
| Main hospital website | Pindara Private Hospital official website | Hospital overview, services, patients, visitors and maternity pages. |
| Address and phone | Official contact page | Main address, phone, fax, medical records fax and contact form. |
| Location and map | Official location page | Address, route context and map. |
| Hospital map | Hospital Map | Building and campus orientation before arrival. |
| Specialist appointment | Specialist Search | Search by doctor name or specialty before contacting rooms. |
| Online admission | Online Admission Form | Maternity patient hub and Ramsay MyCare links. |
| Emergency Department | Pindara Emergency Department | 24/7 private emergency information, fees and current waiting-time page. |
| Parking | Official parking page | Rear car park entry, two-hour spaces, accessible parking and set-down bays. |
| Visiting hours | Visiting Hours | General visiting and ICU visiting windows. |
| Maternity contact | Maternity Contact Us | Maternity phone, email, concerns and tour contact. |
Pindara Private Hospital FAQs
What is the address of Pindara Private Hospital?
Pindara Private Hospital is at Allchurch Avenue, Benowa QLD 4217.
What is the main phone number for Pindara Private Hospital?
The main hospital phone number is 07 5588 9888.
How do I book an appointment at Pindara Private Hospital?
For a specialist appointment, use the official specialist search and contact the doctor’s rooms. For planned admission, your treating doctor usually arranges the procedure and you then complete Pindara’s official online admission form.
Does Pindara Private Hospital have online admission?
Yes. Pindara has an Online Admission Form page. Maternity patients are directed to the Ramsay patient hub, while other patients are directed to Ramsay MyCare.
When should I complete Pindara’s admission form?
Pindara asks patients to complete the admission form as soon as possible, ideally at least 2 days before admission, so financial and other arrangements can be confirmed.
Does Pindara Private Hospital have an Emergency Department?
Yes. Pindara lists a private Emergency Department open 24/7 with no appointment or referral needed. For life-threatening symptoms, call 000.
What is Pindara Emergency Department’s phone number?
The Emergency Department phone number listed by Pindara is 07 5588 9000.
Do private emergency fees apply at Pindara?
Yes. Pindara’s official Emergency Department page says private emergency fees apply and that fees may change. Confirm the current fee on arrival.
What are Pindara Private Hospital visiting hours?
Pindara lists general visiting hours as 10am to 8pm daily. ICU visiting is listed as 11am to 1pm, rest period 1pm to 3pm, and 3pm to 8pm.
Who do I contact for Pindara maternity enquiries?
Pindara lists maternity enquiries on 07 5588 9401 or maternity.pgc@ramsayhealth.com.au. The same number is listed for concerns about yourself or your baby, or if you think you may be in labour.
Source note: Last checked 6 October 2026 against the official Pindara Private Hospital website, Ramsay online admission pages, official emergency, maternity, parking, visiting, public transport, payment and service pages, plus Ramsay Pharmacy Pindara details. Confirm personal appointment times, fees, visitor limits and ward instructions directly with the hospital or treating doctor before travelling.