Rockingham Hospital address, appointment and contact guide
Rockingham Hospital usually refers to Rockingham General Hospital, a WA public hospital on Elanora Drive, Cooloongup WA 6168. This guide gives the practical details people need before they call, travel or attend: main switchboard, Emergency Department, outpatient appointments, Manage My Care, parking, visiting hours, maternity contacts, hospital map and official action links.
Fast contact box: address, phone and urgent numbers
| Official hospital name | Rockingham General Hospital |
|---|---|
| Health service | Rockingham Peel Group, South Metropolitan Health Service, WA Health |
| Street address | Elanora Drive, Cooloongup WA 6168 |
| Postal address | PO Box 2033, Rockingham WA 6968 |
| Main switchboard | 08 9599 4000 |
| Main fax | 08 9599 4619 |
| Emergency | Call 000. The Emergency Department is open 24 hours a day and is located on Elanora Drive. |
| Health advice | Call Healthdirect on 1800 022 222. |
| Mental health emergency | Rockingham Peel Group directs mental health emergencies to the Mental Health Emergency Response Line on 1300 555 788. |
| Official website | Rockingham Peel Group |
If you are an approved contact for a current Rockingham General Hospital patient, the official contact page says to call 08 9599 4000. If you are not an approved contact, contact the patient’s next-of-kin because hospital staff cannot provide private patient information by email.
What should you do first?
Emergency symptoms
Call 000 or go to the Emergency Department. Do not use appointment links or wait-time pages to decide whether severe symptoms need care.
Not sure if ED is right?
Call Healthdirect 1800 022 222. Rockingham Peel Group also notes that some minor injuries and illnesses may be managed through GP urgent care rather than ED.
Existing outpatient booking
Check your appointment letter or SMS first. If you need to reschedule or cancel, use Outpatient Direct on 1300 855 275 or the number in your letter.
New specialist appointment
Most outpatient appointments start with a GP or specialist referral. The hospital sends appointment information by letter, SMS or phone after the referral is processed.
Surgery or admission
Follow your admission letter. If you lose the letter, call 08 9599 4000 and ask for the relevant team, such as Elective Surgery Waitlist or Day Procedure Unit.
Appointment and outpatient micro-steps
| User need | Best official action | What to have ready |
|---|---|---|
| View outpatient appointment or referral details | Use Manage My Care. WA Health says it lets patients view outpatient appointments, referral information, directions, instructions, notifications and some reschedule/cancel options. | Patient details, email/mobile access, Medicare information and the appointment/referral you want to check. |
| Change or cancel an outpatient appointment | Call Outpatient Direct 1300 855 275, Monday to Friday 7:30am to 5:30pm, or use the phone number in your appointment letter/SMS. | Appointment letter, patient name, date of birth, clinic name, appointment date and updated contact details. |
| Prepare for an in-person outpatient clinic | Read the official outpatients page. Rockingham General Hospital recommends bringing Medicare/health care card, current medications list and relevant x-rays. | Medicare card, concession/health care card, medicine list including creams/eye drops/over-the-counter items, and relevant scans. |
| Attend a telephone outpatient appointment | Keep your phone available. The hospital says clinicians call between 8am and 12 noon for morning appointments, or 1pm and 5pm for afternoon appointments, and calls may come from an unknown number. | Phone charged, quiet place, medication list, questions, GP details and any readings or results requested. |
| Attend a video appointment | Use the SMS or email link before the appointment and join the virtual waiting area 10 minutes early. | Stable internet, charged device, camera/microphone access, appointment link and any instructions from the clinic. |
| Plan for elective surgery | Follow the elective surgery page and your admission letter. If unwell before admission, call 08 9599 4000. | Surgery letter, fasting instructions, medication plan, transport home, support person and pre-admission requirements. |
| Pre-admission or surgery questions | The surgical journey page lists the Pre-Admission Clinic on 08 9599 4481, 7:30am to 4pm Monday to Friday, excluding public holidays. | Admission date, procedure name, medication list, allergies, test results and questions about fasting or stopping medicines. |
For readers comparing public-hospital appointment flows, the Joondalup Hospital guide is useful because it also separates public campus, emergency, outpatient and private-entry pathways.
Map, parking and arrival tips
Use Elanora Drive, Cooloongup WA 6168 for navigation. The official hospital map labels visitor parking, staff parking, ACROD parking, Emergency drop-off, main entrance, front reception, outpatient reception on the first floor, and Woodbridge Clinic for outpatients, endocrinology, diabetes and podiatry.
Rockingham Peel Group says parking is free in nominated car parks for patients, visitors and staff, but time limits apply in some areas. ACROD permit holders can use free parking in visitor car parks when permits are displayed.
Public transport and patient transport
For public transport, Rockingham Peel Group directs users to Transperth or 13 62 13. Check the exact bus and train timing before leaving because hospital appointment times rarely allow much margin for delays.
The Voluntary Patient Transport Service may help eligible local residents who have no other way to get to or from Rockingham General Hospital appointments. The transport office number is 08 9599 4485; bookings should be made as early as possible and at least 48 hours before travel.
Emergency Department: what happens when you arrive
Rockingham Peel Group says patients are seen in order of illness severity, not order of arrival. The triage nurse asks questions and assesses whether the condition is immediate, very urgent, urgent, standard or non-urgent.
If your condition worsens while waiting, tell the triage nurse. If you decide to seek treatment elsewhere, tell the triage nurse before leaving.
Services people commonly search for at Rockingham General Hospital
The official outpatient page lists a broad range of services, while the hospital map shows where many hospital areas sit. Use this as planning context only; exact clinic eligibility and appointment access depend on referral, triage, catchment, clinical priority and the instructions in your letter.
24-hour Emergency Department on Elanora Drive. WA Health also publishes live metropolitan ED activity as a guide.
Services listed include general medicine, general surgery, gynaecology, endocrinology, diabetes, gastroenterology, orthopaedics, urology, respiratory medicine and more.
The Paediatric Unit provides 24-hour care for children and adolescents from birth up to 16 years of age, with referrals from paediatricians, GPs and ED.
Rockingham General Hospital provides maternity and neonatal services for eligible women in its catchment area.
Elective surgery may include surgeon review, Pre-Admission Clinic, tests, fasting instructions, admission, recovery and discharge planning.
Rockingham Peel Group lists adult and older adult mental health services, and the WA Government has announced expanded mental health emergency infrastructure at Rockingham General Hospital.
Maternity contacts and referral notes
Rockingham General Hospital says it provides maternity care to women who live in its postcode catchment area. Antenatal services include care for low to moderate risk pregnancies in consultation with a GP, GP obstetrician or endorsed midwife, plus obstetric clinic care for moderate to high risk pregnancies, diabetes referral, dietitian clinic, newborn hearing clinic and social work referrals.
| Maternity need | Official detail | What to do |
|---|---|---|
| Urgent pregnancy concern | The maternity page says the service is 24 hours and lists concerns contact 08 9599 4509. | Call the maternity number or 000 if symptoms are severe or life-threatening. |
| Maternity or midwifery antenatal clinics | Clinics are listed as 8am to 4pm, Monday to Friday, excluding public holidays. | Call the switchboard on 08 9599 4699 or the maternity unit on 08 9599 4740. |
| Referral timing | The GP referral page says maternity and specialist obstetrician appointment requests are preferred at 14 weeks of pregnancy, and women intending to birth at Rockingham need referral before 16 weeks. | Ask your GP, GP obstetrician or midwife to send the referral early and confirm the correct catchment. |
| Finding the unit | The official map places Labour Ward and Antenatal Clinic in B Block, second floor, and Maternity in D Block, second floor. | Use your letter and ask reception or the Friends of RGH concierge desk if unsure after arrival. |
If you are comparing maternity and public hospital pathways around Australia, the Mackay Base Hospital guide gives another example of how emergency, outpatient and maternity instructions are separated for public hospitals.
Visiting hours and visitor rules
For most wards at Rockingham General Hospital, visiting hours are listed as 8.00am to 1.00pm and 3.00pm to 8.00pm. Check with staff before visiting because times may vary in areas such as intensive care or mental health.
Do not visit if you are unwell, practise good hand hygiene, supervise children under 12 at all times, and do not bring latex balloons. Rockingham Peel Group sites are smoke and vape free, including buildings, grounds, car parks and vehicles.
Support while admitted
If you are worried that you or the person you care for is getting sicker while in hospital, use Aishwarya’s CARE Call: speak to a nurse or staff member first, then a senior nurse or staff member, then call 08 9599 4770 if the concern is urgent and unresolved.
The Interfaith Chapel/Quiet Reflection Room is near the main entrance next to reception. Pastoral Care can be contacted through reception or on 08 9599 4683.
Before you call: quick scripts that save time
For outpatient appointments
- “I have an outpatient appointment at Rockingham General Hospital and need to confirm the clinic location.”
- “Can this appointment be done by phone or video?”
- “I need to update my mobile number or postal address.”
- “I cannot attend and need to reschedule or cancel.”
For emergency planning
- “Is this an emergency or should I call Healthdirect first?”
- “Do I need to bring scans, medicines or my Medicare card?”
- “Where is the Emergency drop-off on the hospital map?”
- “My symptoms have worsened while waiting.”
For visitors
- “Is the patient able to receive visitors today?”
- “Does this ward have different visiting hours?”
- “Which entrance or block should I use?”
- “Are infection-control limits active today?”
Official action links
| Task | Official link | Use it for |
|---|---|---|
| Main contact details | Rockingham Peel Group contact page | Address, phone, fax, medical advice, patient enquiry, feedback and referral routing. |
| Emergency information | Rockingham emergency page | ED location, what to bring, triage, dental emergency warning and emergency support numbers. |
| Live ED activity guide | WA Health Emergency Department data | Current metropolitan ED activity. It is only a guide; call 000 in an emergency. |
| Outpatients | Rockingham outpatients page | Virtual appointments, Manage My Care, appointment changes, service list and what to bring. |
| Manage appointments online | Manage My Care | View outpatient appointments and referrals, update contact details and request changes for eligible clinics. |
| Cancel or reschedule outpatient appointment | Outpatient Direct | Outpatient appointment help for participating WA public hospitals, including Rockingham General Hospital. |
| Parking and transport | Parking and public transport | Free parking areas, ACROD parking, public transport, DVA transport and patient drop-off notes. |
| Maternity | Maternity services | Catchment, antenatal care, pregnancy concerns, clinic phone numbers and maternity unit notes. |
| Medical records / FOI | Freedom of Information | How to request records, required identification, consent and FOI contact details. |
For more public-hospital planning examples, see the Blacktown Hospital guide and John Hunter Hospital guide.
Rockingham Hospital FAQs
What is the address of Rockingham Hospital?
Rockingham Hospital usually refers to Rockingham General Hospital at Elanora Drive, Cooloongup WA 6168.
What is the main phone number for Rockingham General Hospital?
The main hospital switchboard number is 08 9599 4000.
Is Rockingham General Hospital open 24 hours?
The Emergency Department is open 24 hours a day, every day of the year. Some outpatient, clinic, administration and support services operate separate hours.
Does Rockingham General Hospital have an Emergency Department?
Yes. Rockingham General Hospital has a 24-hour Emergency Department on Elanora Drive. For a life-threatening emergency, call 000.
How do I change a Rockingham Hospital outpatient appointment?
Use the instructions in your appointment letter or SMS, use Manage My Care if eligible, or call Outpatient Direct on 1300 855 275 as soon as possible.
What should I bring to an outpatient appointment?
Bring your Medicare card or health care card, a list of current medications including over-the-counter items, and any relevant x-rays or scans.
What are the visiting hours at Rockingham General Hospital?
For most wards, visiting hours are 8.00am to 1.00pm and 3.00pm to 8.00pm. Check with staff because intensive care, mental health and other areas may vary.
Is parking free at Rockingham General Hospital?
Rockingham Peel Group says parking is free in nominated car parks for patients, visitors and staff, but time limits apply in some areas.
Who do I call for maternity concerns at Rockingham General Hospital?
The maternity page says the service is 24 hours and lists 08 9599 4509 for concerns. For maternity and midwifery antenatal clinics, it lists 08 9599 4699 or the Maternity unit on 08 9599 4740.
How do I request medical records from Rockingham General Hospital?
Use the Rockingham Peel Group Freedom of Information process. The FOI page lists RGH.FOI@health.wa.gov.au and phone 08 9599 4323 or 08 9599 4632.
Source note: This guide was prepared from official Rockingham Peel Group, South Metropolitan Health Service, HealthyWA and WA Health pages, plus the official Rockingham General Hospital map PDF. Hospital phone routing, parking rules, visiting rules, appointment processes, ED activity and service availability can change; always follow your appointment letter, hospital instructions or official pages before travelling.