Redlands Hospital address, appointment and contact guide
The hospital people often search as “Redlands Hospital” is officially named Redland Hospital. It is the major public health centre for adults and children in the Redlands Coast and Brisbane’s southern bayside suburbs, located on Weippin Street, Cleveland QLD 4163.
Fast answer: Redland Hospital address, phone and opening hours
| Hospital name | Redland Hospital |
|---|---|
| Common search name | Redlands Hospital |
| Health service | Metro South Health, Queensland Health |
| Street address | Weippin Street, Cleveland QLD 4163 |
| Postal address | PO Box 585, Cleveland QLD 4163 |
| Main phone | 07 3488 3111, Monday to Friday, 8am to 5pm |
| Opening hours | Open 24 hours a day |
| Emergency | Emergency departments are open 24 hours a day, 7 days a week. Call 000 for life-threatening symptoms. |
| Non-urgent health advice | Call 13 HEALTH / 13 43 25 84 for registered nurse advice, available 24/7. |
| Mental health access line | Call 1300 MH CALL / 1300 642 255 for Queensland public mental health triage, 24 hours a day. |
Use the hospital switchboard for general hospital contact, but use the phone number printed on your appointment letter if you need to change or cancel an outpatient clinic appointment. That letter is the most reliable route to the right clinic desk.
How appointments work at Redland Hospital
Start with your GP
For most specialist outpatient appointments, your GP sends a referral letter to Metro South Health or the relevant hospital service.
Referral is assessed
If accepted, Metro South sends a receipt of referral letter with a category number and expected wait time.
Wait for appointment details
The outpatient area contacts you by letter or SMS with the appointment location, date and time.
Arrive early
Metro South advises arriving 15 minutes before your outpatient clinic appointment and checking in at reception.
Cancel quickly if needed
If you cannot attend, call the number printed on the front of your appointment letter as soon as possible.
For outpatient clinics
Read Metro South’s specialist outpatient appointments page. Bring your appointment letter, Medicare card, concession cards, test results, scans, medication list and GP details.
For planned surgery
You may need a pre-admission clinic appointment before surgery. It may be in person, by telehealth or by phone, and can take up to 5 hours.
For telehealth
Metro South says some appointments may be by phone or computer. Ask your GP, specialist or clinic whether telehealth is appropriate for your appointment.
For a similar Queensland public-hospital appointment workflow, see the Mackay Base Hospital guide. For another regional public-hospital outpatient and emergency layout, the Lismore Base Hospital guide is also useful.
Map, campus access and arrival tips
Redland Hospital is on Weippin Street, Cleveland QLD 4163. The campus is expanding, so Metro South notes that access, parking and pedestrian pathways may change during works. Follow signs and traffic controllers when you arrive.
If you are attending Emergency, Women’s and Children’s services, outpatients, mental health services, Redland Health Service Centre or Redland Residential Care, check the correct car park and entrance before leaving home.
Emergency Department and urgent care notes
| Situation | Best action | Important detail |
|---|---|---|
| Life-threatening emergency | Call 000 immediately. | Use 000 for severe symptoms, major injury, collapse, severe bleeding, stroke symptoms, breathing difficulty or immediate danger. |
| Emergency Department planning | Use Queensland Health’s Redland Hospital live wait information only as a general guide. | Queensland Health warns that wait information should not be relied on in an emergency or life-threatening situation. |
| Non-urgent medical advice | Call 13 HEALTH / 13 43 25 84. | Registered nurses assess symptoms and advise what health service to go to if required. |
| Mental health crisis support | Call 1300 MH CALL / 1300 642 255, or 000 if there is immediate danger. | Queensland’s mental health access line is available 24/7 and links callers to public mental health services. |
Parking, drop-off and public transport
Metro South lists pick-up and drop-off areas at the Emergency Department and main hospital building, both accessed via Weippin Street. These spaces have a 2-minute time limit.
| Parking point | Official detail | Reader action |
|---|---|---|
| P1 Main Hospital | Main car park, height limit 2.3 metres. | Use for main hospital access and pay at the pay station or boom gate. |
| P2 | Emergency Department, Women’s and Children’s services and outpatients area; listed as currently closed for construction works, while pick-up and drop-off zones remain open. | Check the official parking map before relying on old directions. |
| P3 | Mental Health Services and Redland Health Service Centre. | Use if your letter or clinic information points you to these services. |
| P4 | Redland Residential Care. | Use for residential care visits where appropriate. |
| Public transport | Bus route 271 travels from Cleveland station to Redland Hospital. Cleveland train station is about 3 km from the hospital. | Plan with Translink or call 13 12 30. |
Parking costs listed by Metro South
| Time | Cost | Note |
|---|---|---|
| 0 to 15 minutes | Free | Useful for very short drop-off only. |
| 15 to 60 minutes | $3.00 | Pay with ticket at pay station or boom gate. |
| 1 to 2 hours | $5.00 | Allow extra time for outpatient waiting. |
| 2 to 3 hours | $7.00 | Outpatient visits may take longer than expected. |
| 3 to 4 hours | $9.00 | Keep your ticket with you. |
| 4 to 6 hours | $11.00 | Check concessional parking if visiting often. |
| 6 to 24 hours | $13.00 | May apply to longer inpatient visits. |
| Motorbike flat rate | $5.00 | Listed separately by Metro South. |
Visiting hours by ward
Redland Hospital uses ward-specific visiting hours. Always check with the patient, ward or switchboard if infection control, patient rest, ICU/HDU care, maternity rest time or construction access could affect your visit.
| Ward or unit | Official visiting hours | Practical note |
|---|---|---|
| Amity Ward | Every day from 8am to 8pm. | Confirm patient location before travelling. |
| Canaipa Ward, Cardiac and HDU | Every day from 11am to 8pm. | For high-dependency care, visitor rules may be more controlled. |
| Haemodialysis Unit | Visitors are welcome 24 hours a day. | Check with staff if the patient is receiving treatment. |
| HDU | 11am to 2pm and 4pm to 8pm. | There is a break between sessions. |
| Intensive Care Unit | 11am to 1pm and 3pm to 8pm; no visitors from 1pm to 3pm. | Call first if the patient is critically unwell. |
| Karragarra Ward, Women and Birthing | Parent/support person 7am to 10pm; general visitors 11am to 2pm and 4pm to 8pm. | Birth suite allows up to 3 people with a woman in labour. |
| Lamb Ward, Children | Parents are welcome 24 hours a day. Other visitors need staff approval. | Ask staff before bringing siblings or other visitors. |
| Macleay, Stradbroke and Yugaipa wards | Every day from 11am to 8pm. | Macleay has special arrangements for palliative patients. |
| Women and Birthing Unit rest time | Closed to visitors every day between 2pm and 4pm. | If the baby is in special care, Metro South says you can visit anytime. |
What to bring for outpatient, surgery or hospital stay
Outpatient appointment
- Appointment letter.
- Medicare card and concession cards.
- Test results, reports, x-rays, bone scans or ultrasounds.
- List of prescribed and non-prescribed medicines.
- GP contact details and something to do while waiting.
Pre-admission clinic
- Medicare card and concession cards.
- Forms the clinic asked you to complete.
- All medicines, including vitamins, supplements, insulin, eye drops and creams.
- Food, water, a book or activity and something warm.
- Questions about surgery, recovery, transport and medicines.
Overnight stay
- Admission advice and completed admission form.
- Pyjamas, dressing gown, non-slip footwear and toiletries.
- Mobile phone, charger, prescription medicines and x-rays.
- Next-of-kin contact details, WorkCover details if relevant, and advance care documents if applicable.
- A small amount of money only; avoid valuables.
Metro South also provides free interpreter support for medical appointments when needed. If you need an interpreter, contact the hospital or clinic as soon as you receive your appointment details.
For readers comparing public hospital preparation steps, the Maitland Hospital guide and Blacktown Hospital guide show similar public outpatient, emergency and visitor-planning patterns.
Redland Hospital expansion: why access may change
Metro South says Redland Hospital is expanding with more beds, a new intensive care unit, more mental health services and more parking. Since 2020, upgrades have included birthing suites, the emergency department and a multi-level car park. The hospital says new services and facilities are planned to open by 2027.
For visitors, the practical effect is simple: do not rely on an old screenshot or old street directions. Use the official parking and public transport page, check your appointment letter and follow current signs on campus.
Official action links
| Task | Official link | Use it for |
|---|---|---|
| Main hospital details | Redland Hospital official page | Address, phone, opening hours, visiting hours, maps, shops, expansion notes and patient links. |
| Emergency wait information | Queensland Open Hospitals: Redland Hospital | General guide to patients waiting and treatment spaces; not for emergency decisions. |
| Parking and transport | Parking and public transport | Car parks, costs, concessions, buses, train connection and hospital maps. |
| Outpatient appointments | Specialist outpatient appointments | Referral process, appointment letters, what to bring, clinic check-in and telehealth. |
| Pre-admission | Pre-admission clinic | Pre-anaesthetic assessment, what to bring, cancelling appointments and surgery preparation. |
| Hospital stay | Staying in hospital | What to bring, medicines, falls prevention, interpreters, Wi-Fi, smoking rules and support services. |
| Costs and support | Health costs, private insurance and support | Public patient costs, private insurance, medicines, travel support and financial help. |
| Expansion updates | Redland Hospital expansion | New wards, ICU, mental health services, car parking and construction timeline. |
Redlands Hospital FAQs
Is it Redland Hospital or Redlands Hospital?
The official name used by Metro South Health is Redland Hospital. Many people search for it as Redlands Hospital because it serves the Redlands Coast area.
What is the address of Redland Hospital?
Redland Hospital is at Weippin Street, Cleveland QLD 4163.
What is Redland Hospital’s main phone number?
The main phone number is 07 3488 3111. Metro South lists this phone line Monday to Friday, 8am to 5pm.
Is Redland Hospital open 24 hours?
Yes. Metro South lists Redland Hospital as open 24 hours a day.
Does Redland Hospital have an Emergency Department?
Yes. Redland Hospital has a public Emergency Department. For life-threatening symptoms, call 000 instead of phoning the hospital.
How do I get an outpatient appointment at Redland Hospital?
For most specialist outpatient appointments, your GP sends a referral. If accepted, Metro South sends a receipt of referral letter, then the outpatient area contacts you by letter or SMS with the appointment location, date and time.
What should I bring to a Redland Hospital outpatient appointment?
Bring your appointment letter, Medicare card, concession cards, test results, medical scans, a list of medicines, GP contact details and something to do while waiting.
What are Redland Hospital general visiting hours?
Visiting hours vary by ward. Amity Ward is listed as 8am to 8pm, several wards are 11am to 8pm, ICU has split visiting sessions, and Women and Birthing has specific support-person and visitor times.
How much is parking at Redland Hospital?
Metro South lists 0 to 15 minutes as free, then parking costs from $3.00 for 15 to 60 minutes up to $13.00 for 6 to 24 hours. Concessional parking may be available for eligible patients and carers.
Can I get public transport to Redland Hospital?
Yes. The closest bus station is in front of the hospital on Weippin Street. Bus route 271 travels from Cleveland station to Redland Hospital, and Cleveland train station is about 3 km from the hospital.
Source note: Last checked 6 October 2026 against official Metro South Health, Queensland Health Open Hospitals, Translink and Queensland Health mental health access information. Hospital access, parking, visitor rules, outpatient instructions and construction pathways can change; confirm personal appointment details with your official letter or the hospital before travelling.