Victorian Heart Hospital address, appointment and contact guide
Victorian Heart Hospital is Australia’s first dedicated cardiac hospital, located on the Monash University Clayton campus. This guide brings the practical details together: address, phone, GP referral pathway, outpatient appointment help, cardiac emergency access, visitor hours, parking, public transport and official links.
Victorian Heart Hospital provides 24/7 urgent cardiac care. For non-cardiac emergencies, Monash Health says patients should use the closest general Emergency Department.
Verified address, map and main hospital details
- Hospital name
- Victorian Heart Hospital
- Operator
- Monash Health
- Campus
- Monash University Clayton campus
- Address
- 631 Blackburn Road, Clayton VIC 3168
- Main phone
- 03 7511 1111
- Interpreter services
- 03 9594 2375 / 03 9554 8860
- Cardiac emergency
- Open 24/7 for urgent heart care needs. Call 000 first for life-threatening symptoms.
What to do first
Chest pain or heart attack symptoms
Call 000 immediately. The hospital’s cardiac emergency service is for urgent heart care, but ambulance and emergency operators should guide life-threatening situations.
Need a specialist appointment
The official appointment page says patients need a GP referral. Ask your GP to send the referral through HealthLink so the specialist team receives the right information.
Already have a booking
Use the instructions on your appointment letter first. For appointment help, call 03 7511 1222, Monday to Friday, 9am to 5pm.
Cardiac clinic check-in
Outpatients can use check-in kiosks on the Ground Floor and Level 1 by swiping a Medicare card, scanning the appointment letter or entering details manually.
Procedure or surgery admission
Procedural and surgical admissions are on Level 4. Use the central elevators opposite the café and follow signs to the Immediate Recovery Centre.
Visitors and carers
Visiting hours are Monday to Friday 6:30am to 8pm, and Saturday to Sunday 8am to 8pm. Do not visit if you have fever, gastro or respiratory symptoms.
How appointments and referrals work
Victorian Heart Hospital is not a walk-in booking page for every cardiology service. The practical route is referral first, then hospital booking instructions, then patient portal or phone support if you already have an appointment.
Cardiac emergency and urgent heart care
When to seek immediate care
The official Victorian Heart Hospital emergency page says patients experiencing a cardiac emergency, such as chest pain or symptoms of a heart attack, should seek immediate care at Victorian Heart Hospital.
- Call 000 for life-threatening symptoms, severe chest pain, collapse, severe breathlessness or suspected heart attack.
- Tell triage staff if symptoms change while waiting.
- Bring medication details and key cardiac documents only if it is safe to do so.
- For non-cardiac emergencies, use the closest general Emergency Department.
Non-cardiac emergencies
Victorian Heart Hospital states that non-cardiac emergency patients should go to the closest general emergency department. If someone arrives at Victorian Heart Hospital with a non-cardiac issue, the hospital says they will be assessed and stabilised if required before transfer to the most appropriate location.
Parking, drop-off and public transport
The hospital is on Blackburn Road, on the Monash University side near the university sporting fields. The official travel page says traffic lights at the entrance help access from either direction.
| Travel item | Official detail to know |
|---|---|
| Underground car park | Available 24 hours for patients and visitors. After entering the hospital driveway, turn left into the car park before the main entrance. |
| Height limit | Vehicles higher than 2.1 metres cannot access the hospital car park. |
| Drop-off / pick-up | A patient drop-off and pick-up area is available in front of the hospital. |
| Disabled parking | Disabled parking bays are located in each car park. |
| Parking contact | For parking information, the official page lists ACE Parking on 03 9886 0549. |
| Bus routes | Bus stops are in front of the hospital on Blackburn Road. Official guidance lists routes 703 and 737. |
Parking fees listed by the hospital
- First 30 minutes: free
- 15-60 minutes: $11.00
- 1-2 hours: $22.00
- 2-3 hours: $24.00
- 3-4 hours: $27.00
- 4-5 hours: $29.00
- 5-8 hours: $30.00
- 8+ hours / daily maximum: $40.00
- Visitor concession per day: $11.00, with validation required at main reception
Daily and weekly parking tickets are not available at Victorian Heart Hospital. Check the official page before travel because parking fees can change.
Visitor guidance and patient support
Visiting hours
Monday to Friday: 6:30am to 8pm. Saturday and Sunday: 8am to 8pm. Always follow ward instructions if the patient has specific restrictions.
Infection safety
Wash or sanitise hands before and after visiting. Avoid visiting if you have had fever, chills, gastro or respiratory symptoms in the past 48 hours.
Privacy during care
Visitors may be asked to leave temporarily during treatment or procedures. Keep phone and device volume low around patients.
Interpreter help
Monash Health lists interpreter services on 03 9594 2375 / 03 9554 8860.
Telehealth
Telehealth may be available for suitable follow-up care. The booking team sends the appointment time and video link by email to the patient, GP or local healthcare provider.
Smoke-free site
The official visitor page says smoking is prohibited at Victorian Heart Hospital and there are no designated smoking areas.
Helpful official links
Victorian Heart Hospital FAQs
What is the address of Victorian Heart Hospital?
Victorian Heart Hospital is at 631 Blackburn Road, Clayton VIC 3168, on the Monash University Clayton campus.
What is the main phone number?
The main phone number for Victorian Heart Hospital is 03 7511 1111.
How do I book an appointment at Victorian Heart Hospital?
The official appointment page says you need a GP referral. Your GP should use HealthLink to send the referral to the specialist team.
Who do I call if I already have an appointment?
If you already have a booking and need assistance, call 03 7511 1222. The line is listed as open Monday to Friday, 9am to 5pm.
What are the outpatient clinic hours?
Clinic and outpatient appointments are listed as Monday to Friday, 8:30am to 5pm, closed weekends and public holidays.
Does Victorian Heart Hospital have emergency care?
Yes. Victorian Heart Hospital lists cardiac emergency care as open 24/7 for urgent heart care needs. Call 000 for life-threatening symptoms.
Where should I go for a non-cardiac emergency?
The official emergency page says patients with non-cardiac emergencies should go to the closest general Emergency Department.
What are the visiting hours?
Visiting hours are Monday to Friday, 6:30am to 8pm, and Saturday to Sunday, 8am to 8pm.
Is parking available at Victorian Heart Hospital?
Yes. An underground car park is available 24 hours for patients and visitors. Vehicles higher than 2.1 metres cannot access the hospital car park.
Can appointments be done by telehealth?
Telehealth appointments with specialists may be available for suitable patients, especially people in rural or regional Victoria or interstate. The hospital recommends the first specialist appointment is usually in person.
Source and safety note
This page is an independent hospital guide, not Victorian Heart Hospital’s booking system and not medical advice. Key details were checked against official Victorian Heart Hospital, Monash Health and Victorian Health Building Authority pages for address, phone, referrals, appointments, patient portal, emergency cardiac care, parking, public transport, telehealth and visitor guidance. Always follow your own appointment letter, treating team advice and current hospital instructions.