Alice Springs Hospital: Address, Appointment & Contact Info

Address and Map

The hospital is located on Gap Road, a few blocks south of the Alice Springs CBD. Use the main entrance for general hospital access and follow on-site signs for Emergency, outpatients and ward areas.

Best Contact for Your Situation

How Appointments Work at Alice Springs Hospital

For outpatient and specialist clinic appointments, Alice Springs Hospital generally requires a referral first. The hospital states that you cannot make an outpatient appointment without a written referral from an authorised healthcare professional.

1. See your GP or authorised health professional and ask whether a referral to Alice Springs Hospital outpatients is needed.
2. The referral is reviewed by a specialist. If accepted, you may be offered appointment date and time options.
3. Keep your phone number and address up to date. The hospital may send a letter or a text reminder before your appointment.
4. Arrive on time. The hospital advises that late patients may not be seen by the doctor.
5. Bring your current Medicare card, referral information, medicines list and any relevant test results or imaging.
6. If you cannot attend, call 1800 761 855 with at least 24 hours notice so the appointment can be offered to another patient.

Outpatient referrals can be sent by fax to 08 8980 0738 or by email to intakeopdash.doh@nt.gov.au. For Aboriginal interpreter support for a hospital appointment, call 08 8951 5576. The Aboriginal Interpreter Service 24-hour on-call number is 1800 334 944.

Emergency Department

The Emergency Department at Alice Springs Hospital is open 24 hours a day. You do not need to book before attending. Patients are assessed by clinical urgency, so people with the most serious or time-critical conditions are treated first.

For chest pain, severe breathing trouble, major injury, stroke symptoms, serious bleeding, collapse or another life-threatening situation, call 000 immediately.

Visiting Patients

Visiting rules can change, so check the official NT Government visiting page before travelling. The official page currently lists essential visitor arrangements, including visiting between 10am and 8pm, one visitor per patient and no children unless arranged with staff.

Partners and support people for maternity patients may have different access arrangements. For ICU, palliative care and day procedure areas, speak with ward staff before visiting.

Visitors should not attend if unwell. Alcohol is not allowed without special permission, smoking is not permitted on hospital grounds, and it is best to ask nursing staff before bringing food, drinks or lollies for a patient.

Parking and Public Transport

Visitor parking, including disabled parking, is available at the front of the hospital on Gap Road. The official visiting information also notes four car parks near the Emergency Department entrance.

Alice Springs public bus routes serving the hospital include routes 300-301 for Ross, Ilparpa, The Gap and Alice Springs Hospital, and route 500 for Gillen and Alice Springs Hospital. NT public bus services are listed as free from 1 July 2025. For bus enquiries, call 08 8924 7666.

Hospital Services and Support

Alice Springs Hospital services include Emergency, intensive care, maternity, outpatient clinics, radiology, renal services, rehabilitation, palliative care, short stays and visiting specialists. Allied health services include physiotherapy, occupational therapy, speech pathology, nutrition and dietetics, podiatry, pharmacy and social work.

Aboriginal liaison support can help with interpreting, family meetings, cultural support, forms, complaints and communication between patients, families and staff.

What to Bring for Admission

If you are being admitted, bring your Medicare card, private health insurance details if relevant, admission letter, current medicines, allergy information and any requested scans or results. Pack basic personal items such as toiletries, nightwear, glasses, a change of clothes and important contact numbers.

For theatre or pre-admission enquiries at Alice Springs Hospital, the official admission information lists 08 8951 7686 and 08 8951 7760.

Official Links

Related Hospital Guides

You may also find these hospital guides useful: Westmead Hospital Sydney, John Hunter Hospital, Maitland Hospital and Lismore Base Hospital.

FAQs

Where is Alice Springs Hospital located?

Alice Springs Hospital is located on Gap Road, Alice Springs NT 0870.

What is the main phone number for Alice Springs Hospital?

The main hospital phone number is 08 8951 7777.

Is the Emergency Department open 24 hours?

Yes. The Emergency Department is open 24 hours and no appointment is needed for emergency care.

Can I book an outpatient appointment myself?

No. The official outpatient information says you need a written referral from an authorised healthcare professional before an appointment can be made.

How do I cancel an outpatient appointment?

Call 1800 761 855 between 8am and 4pm Monday to Friday, except public holidays. Give at least 24 hours notice where possible.

Does Alice Springs Hospital offer interpreter support?

Yes. For Aboriginal interpreter support for a hospital appointment, call 08 8951 5576. The Aboriginal Interpreter Service 24-hour number is 1800 334 944.

Is parking available?

Yes. Visitor parking, disabled parking and Emergency Department parking are available on site.

Which buses go to Alice Springs Hospital?

Routes 300-301 and 500 serve Alice Springs Hospital according to NT public bus timetable information.

What should I bring to an appointment?

Bring your Medicare card, appointment letter or referral details, medicines list, test results, scans and any other documents requested by the clinic.

Where can I send feedback or ask for a patient advocate?

You can call 08 8951 7777 or email PLOASHCentral.Health@NT.GOV.AU for patient advocate contact.