Heidelberg Repatriation Hospital address and appointment guide
Heidelberg Repatriation Hospital is an Austin Health specialist campus at 300 Waterdale Road, Ivanhoe. It is used for specialist clinics, elective surgery, mental health services, rehabilitation, aged care and related outpatient services. This guide focuses on the details patients and carers usually need first: address, phone, entry gates, clinic appointment steps, parking, maps and official Austin Health links.
Heidelberg Repatriation Hospital is not the main Austin Health Emergency Department site. For emergency care, call 000 or follow Austin Health emergency instructions.
Verified address, campus entry and map
- Hospital name
- Heidelberg Repatriation Hospital
- Health service
- Austin Health, Victoria
- Street address
- 300 Waterdale Road, Ivanhoe VIC 3079
- Main entry
- Gate 10, 190 Banksia Street, Ivanhoe
- Phone
- 03 9496 5000
- Main services
- Elective surgery, specialist clinics, mental health services, rehabilitation and aged care.
- Best arrival tip
- Check your appointment letter for the building, clinic name, gate and level before travelling. Specialist Clinics at this campus are spread across multiple buildings.
Which entry should you use?
Gate 10, Banksia Street
Austin Health lists Gate 10 at 190 Banksia Street as the main entry. Use it for Tobruk Centre Outpatients/Specialist Clinics, The Surgery Centre, Centaur Wing, South Wing, North Wing, Boronia Centre and Lion’s House.
Gate 9, Waterdale Road
Gate 9 is listed for Flanders Wing, Grevillea Centre and the Patient Appliance Centre. Some specialist services and clinic rooms may use this side of the campus.
Gate 5 and Gate 7A
Austin Health lists Gate 7A Waterdale Road for the Community Recovery Program and Transition Support Unit, and Gate 5 Edwin Street for the Health and Rehabilitation Centre and Coral-Balmoral Building.
Austin Health says the other entry points are open 6am to 8pm, 7 days a week. At other times, use the hospital’s main entry.
Appointment steps for specialist clinics and hospital visits
Heidelberg Repatriation Hospital appointments are usually arranged through Austin Health clinics or through a referral pathway. The right contact depends on the clinic, service and whether your appointment is in person, by phone or telehealth.
Clinic areas and services on the Heidelberg Repatriation campus
Specialist Clinics
Austin Health lists Clinics A to E on the ground floor of the Tobruk Building, accessed via Gate 10 in Banksia Street.
Centaur Building clinics
Austin Health lists Clinic 2 East on Level 2 of the Centaur Building for Endocrinology, and Clinic 4 East areas on Level 4. These are accessed via Gate 9 in Waterdale Road.
Elective surgery
Heidelberg Repatriation Hospital is described by Austin Health as a specialist centre for elective surgery. Follow your surgical booking letter for fasting, medicines and arrival details.
Rehabilitation and aged care
The campus supports rehabilitation and aged care services. Some buildings have different access points, so check the service name and entry gate before travelling.
Mental health services
Austin Health lists mental health services at Heidelberg Repatriation Hospital. Use your referral, care team or switchboard for the correct program contact.
Imaging and diabetes-related services
Some Austin Health service pages list Heidelberg Repatriation Hospital for services such as mammography, endoscopy and diabetes education. Use the individual service page for current booking details.
Parking, public transport and arrival tips
Parking
The hospital car park is listed at 300 Waterdale Road. The Care Park listing for Heidelberg Repatriation Hospital shows entries/exits via Waterdale Road, Banksia Street and Edwin Street, with a height clearance of 2.1 metres and a large number of bays.
- Check current parking prices before travel, because rates can change.
- Allow extra time if your appointment is in Tobruk, Centaur, Flanders, Grevillea or the Health and Rehabilitation Centre.
- If mobility is limited, call Austin Health before the visit and ask which entry is closest to your clinic.
What to bring
- Appointment letter, SMS or referral information.
- Medicare card, concession card and private insurance details if relevant.
- Medication list, test results, imaging reports and discharge summaries.
- Glasses, hearing aids, mobility aids and a support person if needed.
- Any forms or instructions sent by Austin Health or your referring doctor.
If you are checking nearby public hospital access patterns, our Blacktown Hospital guide covers a different public hospital setup, while this page is specific to Austin Health’s Heidelberg Repatriation campus.
Helpful official links
Heidelberg Repatriation Hospital FAQs
What is the address of Heidelberg Repatriation Hospital?
Heidelberg Repatriation Hospital is at 300 Waterdale Road, Ivanhoe VIC 3079.
What is the main phone number?
The Austin Health switchboard number for Heidelberg Repatriation Hospital is 03 9496 5000.
What is the main entry for Heidelberg Repatriation Hospital?
Austin Health lists the main entry as Gate 10, 190 Banksia Street, Ivanhoe.
Does Heidelberg Repatriation Hospital have an Emergency Department?
Heidelberg Repatriation Hospital is listed as a specialist centre for elective surgery, mental health services, rehabilitation and aged care. For life-threatening emergencies, call 000. Austin Health emergency care is not handled through this article.
How do I make or confirm an appointment?
Check your appointment letter first, because Austin Health says the location of your clinic appointment is written on the letter. If you are unsure, call 03 9496 5000 and ask for the service or clinic named on your referral or letter.
Where are Specialist Clinics at Heidelberg Repatriation Hospital?
Austin Health lists Clinics A to E on the ground floor of the Tobruk Building via Gate 10, and Clinic 2 East and Clinic 4 East areas in the Centaur Building via Gate 9.
What services are at Heidelberg Repatriation Hospital?
Austin Health describes the campus as a specialist centre for elective surgery, mental health services, rehabilitation and aged care. Some individual service pages also list clinics such as endocrinology, endoscopy, mammography and diabetes education at the campus.
What should I bring to an appointment?
Bring your appointment letter, Medicare card, concession or insurance details if relevant, medication list, test results, imaging reports and any instructions from Austin Health or your referring doctor.
Can I enter through Waterdale Road?
Some areas use Waterdale Road gates. Austin Health lists Gate 9 Waterdale Road for Flanders Wing, Grevillea Centre and Patient Appliance Centre, and Gate 7A Waterdale Road for Community Recovery Program and Transition Support Unit.
Where can I download a hospital map?
Use Austin Health’s official maps page and download the Heidelberg Repatriation Hospital map before travelling.
Source and safety note
This independent guide summarises practical information from Austin Health official pages for Heidelberg Repatriation Hospital, Specialist Clinics locations, maps, contact details and campus history, plus the listed parking operator page for car park information. It is not Austin Health’s booking system and not medical advice. Always follow your appointment letter, clinician instructions and current Austin Health guidance.