Hervey Bay Hospital Queensland address, appointments and contact information
Hervey Bay Hospital is a Queensland public hospital in Pialba, operated by Wide Bay Hospital and Health Service. This guide gives the details patients and visitors usually need first: address, main phone, Emergency, specialist appointments, parking, visiting hours, transport, health records and official links.
Hervey Bay Hospital is open 24/7, but the hospital page also clearly says to call 000 in an emergency.
Address, map and key hospital details
- Hospital name
- Hervey Bay Hospital
- Health service
- Wide Bay Hospital and Health Service, Queensland Health
- Street address
- Cnr Nissen St and Urraween Rd, Pialba QLD 4655
- Postal address
- PO Box 592, Hervey Bay QLD 4655
- Phone
- 07 4325 6666
- Fax
- 07 4325 6794
Choose the right next step
Emergency now
Call 000. Do this for chest pain, stroke signs, severe breathing trouble, major injury, serious bleeding, collapse or immediate danger.
Main switchboard
For hospital contact, call 07 4325 6666. For general enquiries, Wide Bay HHS lists office hours as Monday to Friday, 8:30 am to 5 pm.
Specialist appointment
You need an appointment for an outpatient clinic. The first step is usually a GP referral to the hospital.
Parking
Wide Bay HHS lists free car parking on hospital grounds off Nissen Street, plus free parking outside St Stephen’s Private Hospital and near Oral Health and Cancer Care.
Visiting
General wards are listed as 11 am to 8 pm daily. Maternity and ICU have separate rules, so check the ward before travelling.
Health records
For Fraser Coast records, including Hervey Bay and Maryborough, Wide Bay HHS lists the Information Access Unit at Hervey Bay Hospital.
Specialist appointments: how the official process works
Hervey Bay Hospital outpatient and specialist appointments are referral-based. The most common user task is not “book online now”; it is making sure the GP referral has been sent, waiting for triage, confirming the appointment and arriving with the right paperwork.
Emergency, urgent help and hospital access
Emergency care
Hervey Bay Hospital is listed as open 24/7. For a medical emergency, call 000. If you are already travelling to the hospital, use the official hospital map to locate Emergency on the campus.
- Call 000 for life-threatening symptoms or serious injury.
- Bring Medicare card, medication list, allergies and key medical documents if it is safe to do so.
- Tell triage staff if symptoms worsen while waiting.
- For health advice when it is not an emergency, Queensland Health also promotes 13HEALTH.
Hospital expansion note
Wide Bay HHS says Hervey Bay Hospital is being upgraded and expanded, including more inpatient beds, intensive care changes, a rooftop helipad, MRI planning and more parking. Check current signage and the official page before travelling, because access can change during works.
Parking, drop-off, bus and onsite facilities
Free parking
Wide Bay HHS says free car parking is available on hospital grounds off Nissen Street.
Extra parking
The hospital page also lists free car parking outside St Stephen’s Private Hospital and outside the Oral Health and Cancer Care Centre in Medical Place.
Pick-up and drop-off
A drop-off and pick-up area is listed outside the hospital’s main entrance.
Bus access
There is a bus stop on Nissen Street near the hospital driveway entrance. Check Wide Bay Transit before travel for current timetable details.
Taxi phones
Wide Bay HHS lists free taxi phones in medical imaging, the pharmacy waiting room and the Emergency Department waiting room.
Food and accommodation
The cafeteria is listed as open 8 am to 6 pm daily. Rotary House next to the hospital may offer low-cost emergency accommodation for family members, arranged through the social worker or after-hours nurse manager.
Visiting hours and patient support
Hervey Bay Hospital lists different visiting hours by area. Visiting rules can change for infection control, ward needs or patient condition, so call the ward or switchboard if you are unsure.
- General wards: every day from 11 am to 8 pm.
- Maternity ward: every day from 11 am to 1 pm and 2:30 pm to 8 pm. Partners can visit anytime.
- Intensive care unit: every day from 11 am to 8 pm, with only 2 visitors at a time.
- Outside hours: talk to the staff in charge of the ward to ask whether another visiting time can be arranged.
- If unwell: do not visit if you have infectious symptoms such as cough, cold, diarrhoea or vomiting.
Health records and medical information
For copies of health records, Wide Bay HHS says patients can apply using the access to health records form and send it to the Information Access Unit at the hospital that treated them. For Fraser Coast, including Hervey Bay and Maryborough, the listed contact is:
PO Box 592, Hervey Bay QLD 4655
Phone: 07 4122 8146
Email: IAU-FraserCoast@health.qld.gov.au
Hervey Bay Hospital FAQs
What is the address of Hervey Bay Hospital?
Hervey Bay Hospital is at the corner of Nissen Street and Urraween Road, Pialba QLD 4655.
What is Hervey Bay Hospital’s main phone number?
The main phone number is 07 4325 6666.
Is Hervey Bay Hospital open 24 hours?
Yes. The official hospital page says the hospital is open 24/7. General enquiries office hours are Monday to Friday, 8:30 am to 5 pm.
How do I get a specialist appointment at Hervey Bay Hospital?
You usually need a GP referral first. The outpatient clinic assesses the referral by urgency and sends appointment details if an appointment is needed.
What should I bring to an outpatient appointment?
Bring your appointment letter, Medicare card, pension or concession card if you have one, GP contact details, relevant test results, reports, scans, medications and dietary supplements needed during your visit.
What are the visiting hours at Hervey Bay Hospital?
General wards are 11 am to 8 pm daily. Maternity is 11 am to 1 pm and 2:30 pm to 8 pm, with partners able to visit anytime. ICU is 11 am to 8 pm, with 2 visitors at a time.
Is parking free at Hervey Bay Hospital?
Yes. Wide Bay HHS lists free parking on hospital grounds off Nissen Street, plus free parking outside St Stephen’s Private Hospital and outside the Oral Health and Cancer Care Centre in Medical Place.
Where is the drop-off area?
The official hospital page says there is a drop-off and pick-up area outside the hospital’s main entrance.
Can I get to Hervey Bay Hospital by bus?
Yes. There is a bus stop on Nissen Street near the hospital driveway entrance. Check Wide Bay Transit for current timetable information.
How do I request my Hervey Bay Hospital health records?
Use the Wide Bay HHS health records application process. For Fraser Coast records, including Hervey Bay, the Information Access Unit at Hervey Bay Hospital lists phone 07 4122 8146 and email IAU-FraserCoast@health.qld.gov.au.
Source and safety note
This independent guide summarises official Wide Bay Hospital and Health Service and Queensland Health information for Hervey Bay Hospital contact details, address, specialist appointments, visiting hours, parking, transport, health records and hospital expansion notices. Always follow your own appointment letter, treating team advice and current official hospital instructions.