Hospital Monash: Address, Appointment & Contact Info

Monash Health • Clayton VIC

Hospital Monash address, appointment and contact guide

People searching “Hospital Monash” usually mean Monash Medical Centre in Clayton, a major Monash Health teaching and research hospital. This guide puts the practical details first: address, switchboard, specialist clinic appointment contact, emergency guidance, parking, visiting, interpreter help and official Monash Health links.

For a life-threatening emergency, call 000.
Monash Medical Centre has an Emergency Department, but specialist clinic appointments and general switchboard calls are not a substitute for emergency care.

Verified address, map and main details

Hospital: Monash Medical Centre
Health service: Monash Health
Street address: 246 Clayton Road, Clayton VIC 3168
Main phone: (03) 9594 6666
Appointment contact: For specialist clinic appointment questions, cancellations, rescheduling or detail updates, call 1300 342 273 and choose option 1, or email outpatient_enquiries@monashhealth.org.
Reception hours: 7.30am-8pm Monday to Friday; 8am-8pm Saturday, Sunday and public holidays.
Emergency: Call 000 in an emergency. Monash Health also publishes expected ED wait-time information for Monash Medical Centre.

Choose the right contact before you travel

General hospital contact

Call the Monash Health switchboard on (03) 9594 6666 if you need to reach Monash Medical Centre, a ward, patient enquiry pathway or general hospital service.

Specialist clinic appointment

For specialist clinic appointment questions, call 1300 342 273 and choose option 1. Monash Health asks patients to give at least 2 business days’ notice to cancel or change an appointment where possible.

Emergency Department

For emergency symptoms, call 000 or go to the nearest ED. Monash Health says urgent patients are always seen based on clinical need, not arrival order.

Interpreter help

Tell Monash Health before your appointment if you need an interpreter, so one can be organised. Interpreter Services are listed as (03) 9594 2375 / (03) 9554 8860.

Disability support

Monash Health asks patients who need disability support before an appointment to email Disability Liaison Officers at disability_liaison@monashhealth.org.

Parking and arrival

Paid visitor and patient parking is available in the multi-level public car park. Patient drop-off and pick-up is available at the main entry, but parking is not permitted there.

Appointment steps for Monash Medical Centre

Monash Medical Centre appointments are usually arranged through specialist clinics, referrals, letters, SMS messages or hospital instructions. The safest process is to follow your appointment letter first, then use the official Monash Health appointment contacts if anything is unclear.

Check the exact clinic location on your letter. Open the official Monash Health appointment guidance and compare it with your appointment letter. Monash Health says in-person specialist clinics may be at Monash Medical Centre, Monash Children’s Hospital, Casey, Dandenong, Moorabbin, Victorian Heart Hospital or Cranbourne Integrated Care Centre.

Use the Specialist Clinics team for changes. If you need to cancel, reschedule, update details or ask about a specialist clinic appointment, call 1300 342 273 and choose option 1, or email outpatient_enquiries@monashhealth.org.

Tell the hospital early if you need support. Before the appointment, tell Monash Health if you need an interpreter, disability support, help getting around, or a family member/carer to attend with you.

Bring what the clinic needs. Bring your appointment letter, Medicare card, relevant concession or DVA card, blood tests, scans, x-rays, medication list, water unless fasting, and a written list of questions for your doctor or care team.

Allow extra travel and parking time. Monash Health asks patients to allow plenty of time for travel, parking and finding the clinic. Many clinics run to a tight schedule, and being late can mean missing the appointment.

If your condition gets worse while waiting, act early. Monash Health says to contact your GP or referring doctor if your condition worsens while waiting. For urgent medical care, go to an Urgent Care Clinic or nearest ED. In an emergency, call 000.

If you are comparing major public hospital contact pages, you may also find our Westmead Hospital Sydney guide, Blacktown Hospital guide, Bendigo Hospital guide and Townsville Hospital Queensland guide useful.

Emergency care at Monash Medical Centre

When to use emergency help

Call 000 for life-threatening symptoms such as chest pain, stroke symptoms, severe breathing trouble, major injury, heavy bleeding, collapse, serious allergic reaction or immediate danger.

Bring Medicare card, medicine list and relevant letters only if it is safe to do so.
Emergency patients are assessed by clinical urgency.
Specialist clinics do not provide emergency medical care.
Monash Health publishes expected ED wait-time information, but it does not show the total time you may spend in the Emergency Department.

Check official ED information

Monash Health’s Emergency Department page explains expected wait-time categories and reminds patients that people needing immediate life-saving treatment are seen immediately.

Open Monash Medical Centre Emergency Department wait-time page.

Parking, transport and visiting

Visitor parking

Paid parking for visitors and patients is available in the multi-level public car park to the left as you enter the Monash Medical Centre site from Clayton Road. The visitor car park is open 24 hours, 7 days a week.

Concession parking

Concession parking tickets are available on presentation of a valid pension or health care card to Hospital Reception between 8am and 8pm.

Accessible parking

Parking for mobility-impaired visitors is available in the public car park. Designated disability parking spaces are located on Level 1, Ground Floor, of the public car park.

Drop-off and taxis

Patient drop-off and pick-up is available at the main entry, but vehicles must be attended at all times. Taxis and rideshare vehicles have a dedicated area near McCulloch House, and a taxi phone is available at the hospital entry.

Reception and visiting

Reception is listed as 7.30am-8pm Monday to Friday and 8am-8pm on weekends and public holidays. Monash Health says visitors are welcome and should follow current visitor guidelines.

Public transport

For public transport, use the official Transport Victoria journey planner and search for Monash Medical Centre, Clayton Road, Clayton VIC 3168.

Useful official links

Official Monash Medical Centre page: address, switchboard, map and patient links Official appointment page: specialist clinic preparation, changes and what to bring Official getting-there page: parking, drop-off, taxis and public transport Official visiting page: reception hours, ward visiting and wayfinding Official Monash Health contact page: all hospital numbers and other contact pathways Official health records requests page

Hospital Monash FAQs

What is the address of Monash Medical Centre?

Monash Medical Centre is at 246 Clayton Road, Clayton VIC 3168.

What is the main phone number for Monash Medical Centre?

The main switchboard phone number is (03) 9594 6666.

How do I change or cancel a specialist clinic appointment?

Call Monash Health Specialist Clinics on 1300 342 273 and choose option 1, or email outpatient_enquiries@monashhealth.org. Monash Health asks patients to give at least 2 business days’ notice where possible.

Does Monash Medical Centre have an Emergency Department?

Yes. Monash Health provides Emergency Department information and expected wait-time guidance for Monash Medical Centre. Call 000 for life-threatening emergencies.

What should I bring to an outpatient appointment?

Bring your appointment letter, Medicare card, relevant concession or DVA card, blood tests, scans, x-rays, medication list, water unless fasting, and a list of questions for your doctor or care team.

What are Monash Medical Centre reception hours?

Reception hours are listed as 7.30am to 8pm Monday to Friday, and 8am to 8pm Saturday, Sunday and public holidays.

Is parking available at Monash Medical Centre?

Yes. Paid visitor and patient parking is available in the multi-level public car park. The visitor car park is open 24 hours, 7 days a week.

Is concession parking available?

Yes. Monash Health says concession parking tickets are available with a valid pension or health care card at Hospital Reception between 8am and 8pm.

How do I get interpreter support?

Tell Monash Health before your appointment if you need an interpreter. Interpreter Services are listed as (03) 9594 2375 and (03) 9554 8860.

Is Monash Medical Centre the same as Monash Children’s Hospital?

No. They are separate Monash Health facilities on the Clayton site. Monash Medical Centre’s main switchboard is (03) 9594 6666, while Monash Children’s Hospital is listed with phone (03) 8572 3000.

Source and safety note

This independent guide summarises practical information from official Monash Health pages for Monash Medical Centre, specialist clinic appointments, emergency wait-time information, getting there, visiting, contact details and health records. Always follow your own appointment letter, clinician instructions and current Monash Health advice.