Noarlunga Hospital address, appointments and contact guide
Noarlunga Hospital is a South Australian public hospital on Alexander Kelly Drive in Noarlunga Centre. This guide brings together the details patients, carers and visitors usually need before calling or travelling: the hospital address, switchboard, 24-hour Community Emergency Department, outpatient appointment route, parking, buses, visiting hours and official SA Health links.
Noarlunga Hospital has a 24-hour Community Emergency Department, but calling the hospital or reading an online guide is not a substitute for an ambulance when someone is in immediate danger.
Noarlunga Hospital address, map and main contact details
- Hospital
- Noarlunga Hospital
- Hospital type
- South Australian public hospital
- Health network
- Southern Adelaide Local Health Network, commonly abbreviated to SALHN
- Street address
- Alexander Kelly Drive, Noarlunga Centre SA 5168
- Main telephone
- (08) 8384 9222
- General fax
- (08) 8488 6075
- Emergency Department
- Community Emergency Department operating 24 hours a day, 7 days a week
- Health advice
- Healthdirect: 1800 022 222, available 24 hours
- Mental health crisis support
- SA Mental Health Triage: 13 14 65
Choose the right contact or next step
Life-threatening emergency
Call 000. Do not wait for a clinic appointment or call the switchboard first when urgent ambulance assistance is needed.
Urgent hospital assessment
Noarlunga Hospital has a 24/7 Community Emergency Department. Follow Emergency signs after entering the hospital precinct.
Existing outpatient appointment
Use the clinic number on your latest letter or SMS first. If it is missing, contact the SALHN outpatient service on 0481 729 040.
Clinic or service enquiry
Search the official Noarlunga services and clinics directory for the correct clinic, referral requirements and department contact.
Ward or patient enquiry
Call the main hospital number on (08) 8384 9222 and ask to be connected to the appropriate ward.
Mental health crisis
Call SA Mental Health Triage on 13 14 65. Call 000 if there is immediate danger to the person or anyone nearby.
General health advice
Call Healthdirect on 1800 022 222 to speak with a registered nurse about a non-life-threatening health concern.
Parking or travel planning
Check SA Health’s Noarlunga transport page and current metropolitan hospital parking fees before leaving home.
Complaint or compliment
Contact the SALHN Consumer Advisory Service on (08) 8204 5433 or use the official feedback pathway.
How to arrange, confirm or change an outpatient appointment
Noarlunga Hospital does not use one public online booking button for every clinic. Most specialist outpatient pathways start with an appropriate referral, followed by clinical assessment and an appointment offer from the responsible service. The correct contact can differ between clinics.
What to check before attending
- Your clinic name, appointment date and arrival time.
- The exact hospital entrance, building or consulting-clinic location.
- Whether you must fast, stop or change medicines, or complete tests beforehand.
- Whether you need a support person, driver or interpreter.
- Whether the appointment is in person, by telephone or by video.
- Whether parking time beyond the first two hours is likely.
Useful items to bring
- Your appointment letter or SMS details.
- Medicare card and any relevant concession, DVA or private health card.
- An up-to-date medicines list, including non-prescription products.
- Relevant scans, pathology results or specialist reports if the clinic asked for them.
- Your GP’s details and an emergency contact.
- Glasses, hearing aids, mobility equipment or communication aids you normally use.
- Questions you want to ask the clinical team.
Noarlunga Hospital Emergency Department
24-hour Community Emergency Department
SA Health lists a Community Emergency Department at Noarlunga Hospital operating 24 hours a day, 7 days a week. Emergency patients are assessed and prioritised according to clinical urgency rather than arrival order.
- Call 000 for immediate danger, major trauma or life-threatening symptoms.
- Follow signs for Emergency after entering the hospital precinct.
- Tell the triage nurse immediately if symptoms become worse while waiting.
- Bring a medicines list, Medicare card and important medical information when it is safe and practical.
- Staff may arrange transfer when a patient requires a service not available at Noarlunga.
Other urgent support
Healthdirect:
1800 022 222 for 24-hour health advice from a registered nurse.
SA Mental Health Triage:
13 14 65 for assistance during a mental health crisis.
Poisons Information Centre:
13 11 26 for advice about suspected poisoning or exposure.
Main hospital number:
(08) 8384 9222 for hospital enquiries. Do not use the switchboard instead of 000 when an ambulance is needed.
Parking, buses and arriving at Noarlunga Hospital
Hospital parking
Public parking is available at the hospital precinct. Follow signs for public parking and avoid staff-only, permit, ambulance or restricted areas.
First two hours
SA Health states that the first two hours in Noarlunga Hospital’s open-air public car parks are free. Charges apply for longer stays.
Current fees
Parking rates and exemption rules can change. Check the official metropolitan hospital parking-fee page immediately before travelling.
Parking exemptions
Some patients, relatives or carers may qualify for an exemption, including certain frequent or extended treatment situations. Eligibility must be confirmed through the hospital.
Bus routes
The Noarlunga Hospital patient guide lists routes 721, 702, 716, 722, 725, 732, 743 and 744 as stopping at the front of the hospital.
Check the latest timetable
Bus routes and times can change. Use Adelaide Metro’s current journey planner rather than relying only on an older printed timetable.
Taxi access
The official patient guide says a direct taxi telephone is available near main reception and in the Alexander Kelly Consulting Clinic waiting area.
Drop-off planning
Ask the clinic which entrance is closest if the patient has limited mobility. Drivers should use signed drop-off areas and move the vehicle when required.
Allow extra time
Allow time to find a space, walk from the car park, locate the clinic and complete reception or check-in requirements.
Visiting a patient at Noarlunga Hospital
The current Noarlunga Hospital Patient Information Guide welcomes visitors seven days a week, including public holidays, between 8:00am and 8:00pm. If you need to visit outside those hours, contact the ward through the switchboard on (08) 8384 9222.
Confirm the ward
Ask the patient or family for the ward name. If necessary, call the switchboard and ask to be connected to that ward.
Check before travelling
Ward needs, infection-control precautions or the patient’s condition can affect visiting arrangements, even during general visiting hours.
Do not visit when unwell
The patient guide asks people with cold, flu, diarrhoea or vomiting symptoms not to visit until they are well.
Children visiting
Children must be directly supervised by an adult while visiting the hospital.
Outside normal hours
Contact the ward first. Outside-hours access should be discussed with staff and is not automatically available.
Patient privacy
Staff may be unable to disclose a patient’s location or clinical information without appropriate consent or authority.
Services available at Noarlunga Hospital
SA Health describes Noarlunga Hospital as providing inpatient, ambulatory and outpatient care for Adelaide’s southern metropolitan area. Its role differs from a large tertiary hospital, so the appropriate location depends on the service and the patient’s clinical needs.
Find a clinic or service
Use the official Noarlunga Hospital services directory to check whether the service you need is offered at this location. Individual clinic pages may give a direct telephone number, clinic hours, referral pathway and location.
Interpreter assistance
The hospital’s patient guide says interpreter assistance is available free of charge. Tell the clinic, ward or nursing staff as early as possible if an interpreter is required.
Do not rely on a child or relative to interpret important clinical information when a professional interpreter can be arranged.
Admission, discharge and patient support
Planned admission
Follow the time, entrance, fasting and medicine instructions given by your treating team. Contact the unit if any instruction is unclear.
Day surgery
Confirm whether you need a responsible adult to collect you, stay with you or provide transport after the procedure. Do not drive when the clinical team says it is unsafe.
Medicines
Bring an accurate medicine list and medicines in their original packaging when instructed. Ask before stopping blood thinners, diabetes medicines or other prescribed treatments.
Discharge planning
Ask what follow-up is required, which symptoms need urgent review, whether prescriptions are ready and whether another clinic appointment has been arranged.
Accessibility needs
Tell the clinic before arrival if you require mobility help, communication support, an interpreter or another reasonable adjustment.
Country patients
Patients travelling from regional areas should ask early about accommodation, transport support and possible Patient Assistance Transport Scheme eligibility.
Feedback, complaints and patient enquiries
If you have a concern about current care, raise it with the treating staff or ward manager when possible so the hospital has an opportunity to respond promptly.
- Main hospital enquiries: (08) 8384 9222.
- SALHN Consumer Advisory Service: (08) 8204 5433.
- Email: HealthSALHNConsumerAdvisory@sa.gov.au.
- Consumer feedback may include complaints, compliments, suggestions and general enquiries.
- Include enough information to identify the service and issue, but avoid sending sensitive health information through an insecure channel unless instructed.
Helpful official links
Noarlunga Hospital FAQs
What is the address of Noarlunga Hospital?
Noarlunga Hospital is on Alexander Kelly Drive, Noarlunga Centre SA 5168.
What is Noarlunga Hospital’s main phone number?
The main telephone number for general and patient enquiries is (08) 8384 9222.
Does Noarlunga Hospital have a 24-hour Emergency Department?
Yes. SA Health lists Noarlunga Hospital’s Community Emergency Department as operating 24 hours a day, 7 days a week. Call 000 for a life-threatening emergency.
How do I get a specialist outpatient appointment?
Many specialist services require a referral from a GP, specialist or other authorised health professional. The referral is assessed and prioritised by the service, which then provides appointment instructions if accepted.
Who do I call about a Noarlunga outpatient appointment?
Use the direct clinic number on your appointment letter or SMS first. SA Health also lists 0481 729 040 for Southern Adelaide LHN specialist and outpatient enquiries between 8:30am and 4:00pm, Monday to Friday.
How do I cancel or change my appointment?
Contact the clinic using the number printed on your appointment letter or SMS as early as possible. If the number is unavailable, use the SALHN outpatient contact or call the main hospital switchboard for direction.
What should I bring to an appointment?
Follow the clinic’s instructions. Useful items commonly include your appointment letter, Medicare card, relevant concession card, current medicine list and any scans, results or reports requested by the clinic.
Is parking free at Noarlunga Hospital?
SA Health states that the first two hours in the open-air public car parks are free. Charges apply after two hours. Check the official parking-fee page because rates and exemption rules can change.
Which buses stop at Noarlunga Hospital?
The official patient guide lists routes 721, 702, 716, 722, 725, 732, 743 and 744 as stopping at the front of the hospital. Check Adelaide Metro for the current route and timetable before travelling.
What are the visiting hours?
The Noarlunga Hospital Patient Information Guide welcomes visitors from 8:00am to 8:00pm, seven days a week, including public holidays. Contact the ward if you need to visit outside those hours or require patient-specific advice.
Is an interpreter available?
Yes. The hospital’s patient guide says interpreter services are available free of charge. Tell clinic or ward staff as early as possible so appropriate assistance can be arranged.
Is Noarlunga Hospital the same as Noarlunga GP Plus Super Clinic?
No. They are separate services within or near the broader Noarlunga health precinct and have different contact numbers and functions. Check your letter for the exact facility and entrance.
Who do I contact during a mental health crisis?
Call SA Mental Health Triage on 13 14 65. Call 000 if there is an immediate risk to the person or anyone nearby.
Source and safety note
This is an independent patient and visitor guide, not Noarlunga Hospital’s appointment system and not medical advice. Address, contact, Emergency, outpatient, visitor, parking, transport and service information was checked against official SA Health and Southern Adelaide Local Health Network sources. Hospital operations, parking fees, clinic contacts and visiting arrangements can change. Follow your latest appointment letter, treating team and current official SA Health instructions.