Gladstone Hospital address, appointments and contact information
Gladstone Hospital is a Queensland public hospital operated by Central Queensland Hospital and Health Service. It is located on Park Street, Gladstone QLD 4680 and provides 24-hour emergency care, inpatient services, specialist outpatients, surgery, maternity, paediatrics, renal dialysis, cancer care, imaging and other services.
Main hospital phone: (07) 4976 3200. The hospital is open 24 hours, while general enquiry office hours are Monday to Friday from 8:30am to 4pm.
Gladstone QLD 4680
Gladstone QLD 4680
Gladstone Hospital address and Google Map
Gladstone Hospital
Park Street
Gladstone QLD 4680
Australia
The hospital campus has separate access points from Park Street, Rossella Street and Flinders Street. Your appointment letter is the best guide to the correct entrance and car park.
Which entrance should you use?
The current official campus map places the main entrance and Emergency Department near Park Street.
- Park Street: main entrance and Emergency Department.
- Rossella Street: West Wing, Women and Family Centre, operating theatres, Patient Travel Office and Pre-Admission Clinic.
- Flinders Street: Specialist Outpatient Department, renal services, cancer care, pharmacy, pathology, Community Health and Mental Health.
Open the official Gladstone Hospital campus map PDF .
- Find the clinic or service written on your appointment letter.
- Note its block number and nearest street entrance.
- Choose the closest public car park rather than automatically using the main Park Street car park.
- Allow extra time if this is your first visit to the campus.
How to get a specialist outpatient appointment
Gladstone Hospital specialist outpatient appointments generally start with a referral from your GP or another treating health professional.
- See your GP or treating clinician. They decide whether specialist hospital assessment is appropriate.
- The referral is sent to the hospital. The clinic reviews the clinical information and decides how urgently you need to be seen.
- You may be placed on a waiting list. Referrals are prioritised according to clinical urgency.
- The hospital arranges an appointment if needed. Follow the date, clinic, entrance and preparation instructions on your booking information.
Read the official Central Queensland specialist appointment guidance .
- Check the section explaining how referrals are assessed.
- Confirm that your GP has sent the referral if you are waiting for a first appointment.
- If you have questions about an existing referral, call Gladstone Hospital and ask for the outpatient unit.
- Keep your phone and postal details up to date so the clinic can contact you.
Changing or cancelling an appointment
Use the clinic phone number shown on your appointment letter or message first. If you do not have a direct contact, call (07) 4976 3200 and ask to be connected to the relevant outpatient clinic.
Contact the clinic as early as possible if you cannot attend. This gives staff the best chance to explain the rescheduling process and use the appointment for another patient.
What to bring to an outpatient appointment
Exact requirements depend on the specialty, but the following items are commonly useful:
- Your appointment letter or booking message.
- Your Medicare card.
- Any pension, healthcare or DVA card that applies to you.
- Your current medicines or a current medication list.
- Relevant X-rays, scans, pathology results or reports if requested.
- Your GP’s contact details.
- Glasses, hearing aids, walking aids or communication devices you normally use.
Queensland Health lists Gladstone Hospital specialist services as referral and appointment based, with public hospital care generally available to eligible Medicare patients.
Gladstone Hospital Emergency Department
Gladstone Hospital provides a 24-hour Emergency Department. The official campus map places Emergency in Block 6 on the ground level near Park Street.
- For a life-threatening emergency, call 000.
- For urgent hospital-level care, attend the Emergency Department.
- Patients are assessed according to clinical urgency, not simply arrival order.
- For non-urgent advice, call 13 HEALTH on 13 43 25 84.
Check Gladstone Hospital Emergency wait information .
- Open the Gladstone Hospital facility page.
- Use the information only as a general guide to current Emergency demand.
- Do not delay emergency care because a displayed wait looks long.
- Call 000 immediately for a life-threatening emergency.
If you are comparing larger Queensland referral hospitals, our Mackay Base Hospital guide covers another regional public hospital with 24-hour Emergency and specialist outpatient care.
Parking at Gladstone Hospital
Gladstone Hospital provides free parking across the hospital campus for patients, visitors and staff. Different car parks are more convenient for different services.
| Parking area | Best for |
|---|---|
| Park Street | Main entrance and Emergency Department |
| Rossella Street | Women and Family Centre, maternity, paediatrics, operating theatres, Pre-Admission Clinic and Patient Travel |
| Flinders Street — Specialist Outpatients | Specialist Outpatients, renal, cancer care, orthopaedics, pharmacy and pathology |
| Flinders Street — Community Health | Community Health and Mental Health services |
Accessible parking bays are available in the main hospital parking areas.
Check official Gladstone Hospital parking information .
- Read the clinic name on your letter.
- Match the service to Park Street, Rossella Street or Flinders Street.
- Use the hospital campus map to choose the nearest car park.
- Follow onsite signs if parking arrangements have changed.
Bus, taxi and patient drop-off
There is a public bus stop on Park Street. Check current fares, routes and times through Translink before travelling.
Taxi bookings can be made on 131 008.
Patient pick-up and drop-off areas are available at:
- the Park Street main entrance;
- the West Wing on Rossella Street; and
- the Specialist Outpatient Department on Flinders Street.
Plan public transport with Translink .
- Enter Gladstone Hospital as the destination.
- Set the time you need to arrive, not just your appointment time.
- Allow extra walking time from Park Street to your actual clinic.
- Check for service changes on the day of travel.
Gladstone Hospital visiting hours
| Hospital area | Current visiting hours |
|---|---|
| General ward | Every day, 10am-12pm and 5pm-7pm |
| Women and newborn unit | Every day, 10am-12:30pm and 4pm-8pm. Partners can visit at any time. |
| Children’s ward | Every day, 10:30am-1pm and 4pm-8pm. Parents can visit at any time. |
If you cannot visit during the published hours, contact the clinical unit and ask whether another time can be arranged.
Women and Family Centre: important 2026 update
Gladstone Hospital’s new Women and Family Centre opened in July 2026 in the hospital’s West Wing.
The purpose-built centre brings maternity, birthing and paediatric services together and includes modern maternity rooms, birth suites, a nursery and dedicated paediatric rooms.
For maternity or paediatric visits, the official hospital guidance identifies Rossella Street / West Wing as the useful access side of the campus.
Read the official Women and Family Centre update .
- Check whether your letter says Women and Family Centre or West Wing.
- Use the Rossella Street side of the campus when directed.
- Confirm the exact ward or clinic before arrival.
- Use your appointment instructions if they differ from general hospital guidance.
Patient Travel Subsidy Scheme
Patients who need to travel for specialist health care that is not available locally may be eligible for the Queensland Patient Travel Subsidy Scheme.
Gladstone Hospital PTSS:
(07) 4976 3285
Email: PTSS-Gladstone@health.qld.gov.au
Office: Gladstone Hospital West Wing, Rossella Street
Office hours: Monday-Friday, 9am-3:30pm
Check official Patient Travel Subsidy Scheme contacts .
- Check whether your specialist care requires travel beyond the eligible distance.
- Ask your referring clinician whether the specialist treatment meets PTSS requirements.
- Contact the Gladstone Hospital PTSS office before booking non-refundable travel.
- Ask what forms and supporting documents are required.
Interpreter support
Central Queensland Hospital and Health Service provides professional interpreters at no charge. Interpreters can assist in person, by phone or by video.
Ask for an interpreter when your appointment is arranged or tell hospital staff when you arrive. Interpreter help can also be arranged after hours or in Emergency.
Read the official interpreter service information .
- Tell the clinic which language or communication support you need.
- Ask staff to arrange an interpreter for the appointment.
- In Emergency, ask the nurse or ward clerk for interpreter help.
Aboriginal and Torres Strait Islander support
Gladstone Hospital has Aboriginal and Torres Strait Islander liaison support. Liaison officers can help explain hospital services, support communication with clinicians and connect patients and families with other services.
Gladstone Hospital liaison officer: 0418 686 240
Check official First Nations patient support information .
Medical records and Right to Information
The current Queensland Health privacy and Right to Information contact listing gives a Gladstone-specific contact for health information access.
Gladstone Hospital Medical Records / RTI:
Phone:
(07) 4976 1087
Email: ROI-GLADSTONE@health.qld.gov.au
Open the official Queensland Health information-access contacts .
- Find the Central Queensland section.
- Locate the Gladstone Hospital entry.
- Contact the Medical Records / Right to Information coordinator.
- Ask which application, identification and authority documents apply to your request.
Complaints, compliments and patient feedback
If a concern can be addressed while you are receiving care, Central Queensland Health recommends speaking first with the staff caring for you or asking for the relevant senior staff member.
Formal feedback can also be provided through the Consumer Feedback Service.
Consumer Feedback Service:
1300 030 909
Email: CQHHSConsumerFeedback@health.qld.gov.au
Open the official feedback and complaints page .
- State the hospital, ward or clinic involved.
- Include the date and a clear description of what happened.
- Explain what response or outcome you are seeking.
- Provide contact details if you want the health service to respond.
Related Queensland hospital guides
Gladstone Hospital FAQs
What is the address of Gladstone Hospital?
Gladstone Hospital is on Park Street, Gladstone QLD 4680, Australia.
What is the main phone number for Gladstone Hospital?
The main Gladstone Hospital phone number is (07) 4976 3200.
Is Gladstone Hospital open 24 hours?
Yes. Gladstone Hospital is open 24 hours a day. General enquiry office hours are Monday to Friday from 8:30am to 4pm.
Does Gladstone Hospital have a 24-hour Emergency Department?
Yes. Gladstone Hospital Emergency Department operates 24 hours a day, seven days a week. Call 000 for a life-threatening emergency.
How do I get a specialist appointment at Gladstone Hospital?
Most specialist outpatient appointments begin with a referral from a GP or another treating health professional. The hospital assesses the referral and prioritises appointments according to clinical urgency.
How do I change or cancel a Gladstone Hospital appointment?
Use the direct clinic number on your appointment letter or message. If you do not have one, call (07) 4976 3200 and ask to be connected to the relevant outpatient clinic.
Is parking free at Gladstone Hospital?
Yes. Central Queensland Hospital and Health Service states that free parking is available across the Gladstone Hospital campus. Different parking areas serve Park Street, Rossella Street and Flinders Street services.
What are Gladstone Hospital visiting hours?
General ward visiting is currently 10am-12pm and 5pm-7pm daily. Women and newborn visiting is 10am-12:30pm and 4pm-8pm, while children’s ward visiting is 10:30am-1pm and 4pm-8pm.
Where is the Gladstone Hospital Women and Family Centre?
The Women and Family Centre is in the hospital’s West Wing, with access from the Rossella Street side of the campus. It opened in July 2026 and brings maternity, birthing and paediatric services together.
Does Gladstone Hospital help with travel for specialist care?
Eligible patients may receive assistance through the Queensland Patient Travel Subsidy Scheme. Gladstone Hospital’s PTSS office can be contacted on (07) 4976 3285.