St Vincent Hospital address, appointment and contact guide
This guide covers St Vincent’s Hospital Melbourne, the public hospital in Fitzroy commonly searched as “St Vincent Hospital”. The main address is 41 Victoria Parade, Fitzroy VIC 3065. For specialist clinic appointments, planned admissions, day procedures, Emergency access, parking, visiting and cost questions, use the official pathways below rather than guessing from a map listing.
Fast answer: St Vincent’s Hospital Melbourne contacts
| Official hospital name | St Vincent’s Hospital Melbourne |
|---|---|
| Main campus address | 41 Victoria Parade, Fitzroy VIC 3065 |
| Main reception | 03 9231 2211 |
| Main fax | 03 9231 3399 |
| Emergency Department entry | 41 Victoria Parade, Fitzroy; enter the Emergency Department via Princes Street |
| Emergency Department clerical team | 03 9231 4364 |
| Specialist Clinics | Building D, 35 Victoria Parade, Fitzroy; phone 03 9231 3475 from 9:00am to 4:00pm weekdays; email svhm.specialistclinics@svha.org.au |
| Specialist Clinics opening hours | 8:30am to 4:30pm Monday to Friday, closed weekends and public holidays |
| Day Procedure Centre late arrival | 03 9288 4424 |
| Day procedure medication questions | Nurse in Charge: 03 9288 4414 |
| Patient accounts, public hospital | 03 9231 2879; patient.accounts@svhm.org.au |
| Overseas or Medicare-ineligible patient queries | overseaspatients@svhm.org.au; 03 9231 2879 |
Use the main reception number when you are unsure which ward, clinic or department you need. Use the Specialist Clinics contact only for outpatient clinic appointment changes, patient-detail updates or clinic appointment questions.
Check this is the right St Vincent’s before you travel
“St Vincent Hospital” is an ambiguous search term. In Australia, St Vincent’s Health Australia lists multiple St Vincent’s public and private hospitals. This page is for the public St Vincent’s Hospital Melbourne in Fitzroy, not St Vincent’s Hospital Sydney, St Vincent’s Private Hospital Melbourne, St Vincent’s Private Hospital Sydney or a St Vincent’s aged-care facility.
If your letter says Fitzroy
Use this guide. Main hospital care is around 41 Victoria Parade, while Specialist Clinics are at Building D, 35 Victoria Parade.
If your letter says Darlinghurst
You likely need St Vincent’s Hospital Sydney or St Vincent’s Private Hospital Sydney. Check the official St Vincent’s Health Australia contact list before travelling.
If your letter says private hospital
Do not use the public hospital accounts or clinic contacts. St Vincent’s Private Hospital Melbourne has different admission, billing and reception details.
How appointments and admissions usually work
For Emergency care
Call 000 for life-threatening symptoms. For self-presenting or referred emergency care, use the Emergency Department at 41 Victoria Parade and enter via Princes Street. Patient enquiries go through 03 9231 2211.
For a specialist clinic
Ask your GP or treating doctor for a referral. Official clinic guidance says a referral is needed, and the referral is triaged to determine urgency. You will receive a letter or waiting-list notice, and may receive an SMS reminder.
For planned admission
Unless you are admitted via Emergency, St Vincent’s says you will receive a phone call or letter telling you when to come to hospital. Confirm your booking when asked, because unconfirmed admission dates may be cancelled.
For day procedure
Follow the letter from your wait-list officer. The Day Patients page says patients should not rely on public transport home after a procedure; you need an adult to accompany you home by car or taxi.
Micro steps for common user tasks
| What you need | Official step-by-step route | What to prepare |
|---|---|---|
| Book or check a Specialist Clinic appointment | Open the official Specialist Clinics page. Confirm that your GP or doctor has sent a referral. Wait for the appointment letter or waiting-list notice. For appointment changes, email svhm.specialistclinics@svha.org.au, use the official appointment change form, or call 03 9231 3475 if the appointment is this week. | Appointment letter, Medicare card, current medications, test results or x-rays, and GP contact details. |
| Send a referral to St Vincent’s | Ask your GP or specialist to use the official referral templates and pre-referral guidelines. Referrals should include demographics, Medicare or overseas insurance status, interpreter needs, reason for referral, medical history, results, allergies, current medications and referrer details. | Your full contact details, Medicare number or insurance status, medication list, test results and relevant history. |
| Prepare for hospital admission | Use the official Preparing for Hospital page. Confirm the booking when contacted, follow the pre-admission clinic letter if one is sent, and follow the arrival instructions from the hospital. | Medicare card, pension card, health fund details, Health Care Card if applicable, WorkCover/TAC details if applicable, Veterans’ Card if applicable, x-rays, medications and comfortable clothing. |
| Attend a day procedure | Use the official Day Patients page. Follow the letter from your wait-list officer, confirm fasting instructions, call the Nurse in Charge on 03 9288 4414 for medication questions, and call 03 9288 4424 if you may arrive late. | Medicare card, health insurance details if relevant, concession or Veterans’ details, referral letters, x-rays, current medications and contact numbers for two family members or friends. |
| Ask about public hospital accounts | Use the official Costs page. For St Vincent’s Public Hospital Melbourne accounts, contact 03 9231 2879 or patient.accounts@svhm.org.au. | Invoice details, Medicare eligibility, private insurance or travel insurance details, and patient identification details. |
| Request interpreter support | Use the official Interpreters page. The hospital says it provides a free, confidential interpreting service. Ask your doctor or nurse to organise one. | Your preferred language and appointment/admission details. |
Map, entrances and transport
The main hospital address is 41 Victoria Parade, Fitzroy VIC 3065. For Emergency, the official Emergency Department page says to enter via Princes Street. For Specialist Clinics, use Building D, 35 Victoria Parade, Fitzroy.
Specialist Clinics guidance lists two hospital car parks, Parking 1 and Parking 2, with entry from Fitzroy Street. Parking fees apply, with discounts for people with Pensioner Concession Cards.
For public transport, St Vincent’s Plaza tram stop is on Victoria Parade. Trams 11, 24, 30, 42, 109 and 112 stop there. Melbourne Museum tram stop is on Nicholson Street for trams 86 and 96. Parliament Station is the closest train station, using the Lonsdale Street exit.
Visiting hours and visitor limits
The official visitor page lists St Vincent’s Hospital Melbourne visiting hours as 11:00am to 6:30pm, with a maximum of two visitors at a time. Visit duration may be negotiated between local management and the patient’s family.
Face masks are optional in public spaces and most clinical areas, but some high-risk areas may continue to recommend masks. Always check ward instructions, because specialty units and high-risk areas can have different rules.
Arrival details that prevent mistakes
Medical and surgical patients should follow the arrival location in their admission letter. The Preparing for Hospital page says pedestrians enter at Building B, 55 Victoria Parade and cross the central courtyard to Building A, Main Hospital.
Day Procedure patients are directed to enter Building A, Main Hospital, from Princes Street off Nicholson Street, take the lift to the first floor, follow signs to Day Procedures and register at reception.
Services and departments users commonly look for
Emergency Care Centre
The Emergency Department provides emergency care for referred and self-presenting patients. ED clerical team: 03 9231 4364. ED administrative enquiries: 03 9231 4388.
Specialist Clinics
Specialist Clinics provide outpatient medical, surgical, allied health and nursing appointments. A GP or doctor referral is required and clinics run on specific days, times and locations.
Diagnostic services
Official health-professional pages list diagnostic services including bowel screening, cardiac investigations, clinical neuroscience, medical imaging, neurophysiology, pathology and respiratory services.
Cancer and palliative services
St Vincent’s describes multidisciplinary cancer services and palliative care across Fitzroy and Caritas Christi in Kew. Referral instructions differ by service.
Mental health
St Vincent’s Mental Health is an adult area mental health service for people aged 16 to 64 who live in the inner urban east area of Melbourne, including Yarra and Boroondara.
Community and aged care
Community and aged-care services include Hospital in the Home, aged care assessment, geriatric services, rehabilitation and related outreach programs.
Costs, Medicare and overseas visitors
St Vincent’s Hospital Melbourne is a public hospital, but costs can still apply in specific circumstances. The official Costs page says patients are requested to produce a Medicare card at registration or presentation so eligibility can be verified.
For St Vincent’s Public Hospital Melbourne patient accounts, contact 03 9231 2879 or patient.accounts@svhm.org.au. If your account is for St Vincent’s Private Hospital, use the private hospital’s patient accounts contact instead.
Before you call: quick script
For Specialist Clinics
- Has my referral been received and triaged?
- Am I on a waiting list or do I have a confirmed appointment?
- Is my appointment face-to-face, telephone or telehealth?
- Should I attend Building D, 35 Victoria Parade?
For admission
- Has my admission booking been confirmed?
- Do I need pre-admission clinic?
- Which building, floor and reception should I use?
- Do I need to bring scans, medications or funding documents?
For visitors
- Is the patient allowed visitors today?
- Does this ward follow the standard 11:00am to 6:30pm visiting window?
- Are masks or infection-control rules required?
- Which entrance is easiest for the ward?
Related Australian hospital guides
If you are comparing public hospital appointment and Emergency workflows, see the Blacktown Hospital contact guide, Mackay Base Hospital guide, Joondalup Hospital guide and Mitcham Private Hospital guide. Use the exact hospital named on your referral or appointment letter before travelling.
Official action links
| User task | Official link | Use it for |
|---|---|---|
| Main contact details | St Vincent’s Hospital Melbourne contact page | Address, reception phone, fax, map and associated site contacts. |
| Specialist outpatient appointment | Specialist Clinics | Referral requirement, appointment prep, transport, cancellation and clinic contact details. |
| GP or specialist referral | Referral templates and pre-referral guidelines | Referral forms, essential referral information and service-specific instructions. |
| Emergency Department | Emergency Department | ED location, entry, clerical contacts, patient enquiries and urgent-care alternatives. |
| Hospital admission | Preparing for Hospital | Booking confirmation, pre-admission, surgery arrival and what to bring. |
| Day procedure | Day Patients | Fasting, medication questions, arrival, discharge transport and after-procedure rules. |
| Visiting | Visiting information | Current visiting hours, visitor limits and mask guidance. |
| Costs and patient accounts | Costs | Medicare eligibility, overseas visitor fees, online payment and account contacts. |
| Campus information | Campus Information | Main campus, St Vincent’s on the Park, Caritas Christi, St George’s and related service sites. |
| Service directory | Departments and Services | Alphabetical hospital department and service lookup. |
St Vincent Hospital FAQs
Which St Vincent Hospital does this guide cover?
This guide covers St Vincent’s Hospital Melbourne, the public hospital at 41 Victoria Parade, Fitzroy VIC 3065.
What is the main phone number for St Vincent’s Hospital Melbourne?
The main reception number is 03 9231 2211.
Where is the Emergency Department entrance?
The Emergency Department is at 41 Victoria Parade, Fitzroy, with Emergency Department entry via Princes Street.
How do I book a Specialist Clinic appointment?
You need a referral from your GP or another doctor. St Vincent’s triages the referral, then sends an appointment letter or waiting-list notice. Specialist Clinics can be contacted on 03 9231 3475 for appointment changes if your appointment is this week.
Where are the Specialist Clinics located?
Specialist Clinics are in Building D, 35 Victoria Parade, Fitzroy.
What should I bring to a Specialist Clinic appointment?
Bring your appointment letter, Medicare card, current medications, relevant test results or x-rays and your GP contact details.
What are the visiting hours?
The official visitor page lists St Vincent’s Hospital Melbourne visiting hours as 11:00am to 6:30pm, with a maximum of two visitors at a time. Specialty units may have different arrangements, so check before visiting.
Is parking available?
Specialist Clinics guidance says there are two hospital car parks, Parking 1 and Parking 2, with entry on Fitzroy Street. Parking fees apply, with discounts for people with Pensioner Concession Cards.
Can I go home alone after a day procedure?
No. The Day Patients page says you must have an adult accompany you home by car or taxi after discharge. Your day procedure may be cancelled if suitable transport home has not been arranged.
Does St Vincent’s Hospital Melbourne provide interpreters?
Yes. The hospital says it provides a free, confidential interpreting service. Ask your doctor or nurse to organise one.
Source note: This article uses official St Vincent’s Hospital Melbourne pages, St Vincent’s Health Australia public-hospital listings, official Specialist Clinics, referral, Emergency Department, visitor, costs, day-patient, interpreter and campus-information pages. Hospital contacts, visitor rules, fees, clinic locations and referral pathways can change; confirm personal details through the official links before travelling, paying or changing an appointment.