South Western Sydney hospital visit planner
Bankstown-Lidcombe public hospital emergency, parking, outpatient and maternity guide
Bankstown-Lidcombe Hospital is a public teaching hospital on Eldridge Road in Bankstown, serving patients across South Western Sydney. This guide is written for people who need practical answers before calling, attending Emergency, arranging an outpatient appointment, preparing for admission, visiting a patient, using maternity services, parking or finding a hospital department.
Use this page to check the main phone number, address, hospital map, Emergency drop-off, parking concession steps, outpatient referral process, what to bring, fees and insurance notes, visitor rules, maternity contact details, patient liaison support, public transport and official action links.
For a life-threatening emergency in Australia, call 000. Do not wait for an appointment, website update or online hospital guide if symptoms are serious.
CallSwitchboard, clinic, admissions, maternity or Emergency pathway
ConfirmReferral, appointment, Medicare, private fees and clinic location
TravelDrive, bus, train connection, taxi phone or drop-off zone
ArriveUse main entrance, ED entrance, Outpatients or Birth Unit level
Ask earlyInterpreter, wheelchair, concession parking or liaison support
Fast action box: address, phone, Emergency, parking and patient help
Address note
Main hospital address page
The hospital address page lists 70 Eldridge Road, Bankstown NSW 2200. Healthdirect lists 68 Eldridge Road for the hospital service listing.
Patient Liaison Officer
Care concerns or compliments
Business hours support for concerns, complaints and compliments.
| Need | Best contact / action | What to know |
|---|---|---|
| Life-threatening emergency | Call 000 | Use this for chest pain, stroke symptoms, major injury, severe breathing trouble, collapse, major bleeding, poisoning or severe allergic reaction. |
| Main switchboard | (02) 9722 8000 | Ask for Emergency, admissions, a ward, outpatient clinic, maternity, interpreter help, Patient Liaison Officer or the relevant department. |
| Main fax | (02) 9722 8570 | The Healthdirect service listing also shows fax (02) 9722 8099 for its emergency department listing. |
| Outpatients | Contact the clinic directly after receiving a referral letter | Bankstown-Lidcombe says patients with a doctor referral letter need to contact the outpatient clinic directly to make an appointment. |
| Elective surgery waitlist changes | (02) 9722 7344 | Waitlist Department: Monday to Friday, 7:30am to 4:30pm, if you cannot attend your arranged surgery. |
| Maternity outpatient enquiries | (02) 9722 8398 | Monday to Friday, 8:30am to 5:00pm. |
| Birth Unit | (02) 9722 7870 | 24-hour midwife contact for women booked into Bankstown maternity service who are worried about themselves or their baby. |
| Private health insurance questions | (02) 9722 8256 | Private Patient Officer for questions about using private health insurance. |
| Car park process questions | (02) 9722 7330 BLHCarParkAdmin@health.nsw.gov.au | Use for Bankstown-Lidcombe parking process questions and concessions. |
| Patient concerns / complaints | (02) 9722 8262 | Speak to ward staff or the Nurse Unit Manager first; contact Patient Liaison if extra guidance is needed. |
Bankstown-Lidcombe Hospital map, entrances and campus shortcuts
The hospital is on Eldridge Road in Bankstown. Because official sources show nearby street numbers differently, use Bankstown-Lidcombe Hospital, Eldridge Road, Bankstown NSW 2200 in navigation and follow hospital signage on arrival.
Map PDF: useful areas shown on the hospital map
| Map item | What it helps with | Patient tip |
|---|---|---|
| Outpatients | Clinic visits after referral and appointment confirmation. | Bring referral letter, Medicare card, imaging/reports and medication list. |
| Ambulatory Care | Planned short-stay or non-ward care pathways. | Confirm whether you need admission paperwork or clinic check-in. |
| Radiology / Clinical Imaging | X-ray, ultrasound, nuclear medicine and other imaging-related visits. | Confirm booking, referral and preparation instructions before travelling. |
| Pathology | Pathology collection or hospital testing. | Use the hospital map and appointment instructions; some tests may be linked to clinic care. |
| Dialysis | Renal/dialysis-related attendance. | Confirm dialysis schedule and parking support if attending regularly. |
| Diabetes Clinic | Diabetes-related clinic care. | Bring medication/device details and recent results if requested. |
| Pharmacy | Hospital medication and discharge medicine support. | Ask ward staff about discharge scripts before leaving. |
| Discharge Lounge | Waiting area after discharge while paperwork, prescriptions or transport are finalised. | Patients may be moved here to free beds for incoming patients. |
| Security Department | Safety, after-hours help and hospital security. | Use staff instructions if you need help finding after-hours assistance. |
| ATM / Cashier / ticket machine | Payments, parking validation and cash access. | The closest ATM is outside the main entrance near the parking ticket validation machine. |
| Public toilets and lifts | Basic visitor access and mobility. | Allow extra time if using wheelchairs, lifts or accessible parking. |
| Drug & Alcohol Health Services | Drug and alcohol service access. | Confirm entry point and appointment instructions before attending. |
Emergency Department and urgent-care decision guide
If someone is seriously unwell, call 000. For less urgent health advice in Australia, Healthdirect is available on 1800 022 222.
Use Emergency / 000 for
- Chest pain, suspected stroke or severe breathing difficulty
- Major injury, major bleeding, collapse or unconsciousness
- Severe allergic reaction, poisoning or severe burns
- Severe mental health crisis or immediate danger
- Pregnancy or baby concerns where the Birth Unit or 000 advises urgent care
Ask first for non-life-threatening issues
- Call your GP, clinic or Healthdirect if it is not an emergency.
- Use the hospital switchboard if you need a ward, clinic or booked-patient contact.
- If you attend Emergency, bring Medicare card, medication list and any urgent documents if safe to do so.
- Ten-minute parking is available in front of the Emergency Department entrance for patient drop-off and pick-up.
Emergency visit micro steps
- Call 000 if the patient is seriously unwell or unsafe to transport.
- For walk-in ED attendance, go to Bankstown-Lidcombe Hospital on Eldridge Road and follow Emergency signage.
- Use the Emergency Department drop-off zone only for short pick-up/drop-off.
- Tell triage staff if symptoms worsen while waiting.
- Do not leave without telling staff if the patient has already been assessed or triaged.
Outpatients, referrals, Consultmed and appointment changes
Bankstown-Lidcombe Hospital says that if you receive a referral letter from your doctor for an outpatient clinic consultation, you need to contact the clinic directly to make an appointment. SWSLHD also receives outpatient referrals through Consultmed, a secure online referral platform.
If you are a patient with a referral
- Read the referral letter and clinic instructions carefully.
- Contact the relevant clinic directly to make the appointment.
- If you already have a referral letter, use the SWSLHD self-referral portal where appropriate.
- Keep your phone and address updated so the hospital can contact you.
- Ask whether SMS reminders are available.
If you are a GP or referrer
- Submit referrals through Consultmed where available.
- Include patient personal details, reason for referral and relevant clinical information.
- Attach supporting documents such as imaging or test results.
- Wait for the relevant hospital team to review the referral.
- Respond promptly if additional information is requested.
What to bring to an outpatient appointment
| Bring | Why it matters |
|---|---|
| Referral letter from your doctor | Without a referral letter, your appointment may need to be rescheduled. |
| Current valid Medicare card | Fees may apply if you do not have a valid Medicare card or eligible billing pathway. |
| Latest X-rays and reports if needed | Some clinics need imaging or reports to make decisions at the appointment. |
| Current medications or medication list | Include dosage/amount and any regular treatments. |
| Interpreter request | Tell the clinic before the appointment if you require an interpreter. |
| Wheelchair timing | Wheelchairs are available at the Main Entrance and Emergency Department but cannot be pre-booked, so allow at least 30 minutes. |
Changing or cancelling: If you cannot attend, tell clinic staff as soon as possible. Bankstown-Lidcombe says missed outpatient appointments may result in you and your referring doctor being notified, and you may be discharged from the clinic.
Admissions, booked surgery and going home
Emergency admission
You may be admitted after treatment in the Emergency Department. If there is a bed delay, Bankstown-Lidcombe says treatment continues and the patient remains under close observation while waiting.
Booked / elective admission
If you need surgery, your treating doctor arranges for you to be placed on a waiting list according to your Clinical Priority Category. You may receive a Recommendation for Admission Form and health questionnaire.
| Admission task | What to do |
|---|---|
| Complete health questionnaire | The questionnaire helps the anaesthetist decide whether extra tests or anaesthetic clinic review are needed and whether the stay is day-only or overnight. |
| Follow hospital letter | Follow every instruction in the hospital letter, especially arrival time, fasting, medicines and paperwork. |
| Cannot attend surgery | Call the Waitlist Department on (02) 9722 7344 between 7:30am and 4:30pm Monday to Friday. |
| Arrival location | Present to the Admissions Office in the main foyer for the admission process. |
| Workers Compensation / Third Party | Provide full claim details so the insurance claim can be lodged correctly. |
| Discharge planning | Your doctor will discuss expected discharge. On discharge day, patients should be ready to leave the room by 10:00am where possible. |
| Discharge Lounge | If waiting for carer, paperwork, prescriptions or transport, you may be moved to the Discharge Lounge. |
| Support at home | If you are worried about coping at home, ask your nurse about referrals to Community Nursing, Home Care or Meals on Wheels. |
Departments, services and specialist areas
Bankstown-Lidcombe Hospital lists a wide range of services across emergency, medical, surgical, maternity, children’s, rehabilitation, diagnostics, cancer, mental health and allied health care. Use this table to quickly understand common pathways and what to confirm.
| Service area | What is listed / useful detail | What to confirm before attending |
|---|---|---|
| Emergency Services | Emergency care through the hospital Emergency Department. | Call 000 for life-threatening symptoms. |
| Maternity Services | Antenatal care, Birth Unit, postnatal ward, maternity tours, education sessions and special care nursery. | Use BiMP booking for pregnancy care and call Birth Unit if worried. |
| Paediatrics | Children’s care is listed as part of hospital services. | Confirm clinic/ward location and age/service pathway. |
| Bankstown Cancer Centre | Cancer services are listed, and some parking concessions/free permits apply to cancer outpatients. | Ask reception about parking validation and appointment instructions. |
| Cardiology | Heart-related care is listed among hospital departments and services. | Confirm clinic, testing location and referral route. |
| Critical Care / Intensive Care / High Dependency | Higher-acuity inpatient care areas are listed by the hospital. | Visitor rules and parking concessions may differ. |
| Gastroenterology, Hepatology and Endoscopy | Regular outpatient clinics in gastroenterology, IBD and advanced liver disease. Endoscopy Unit is in the operating theatre complex and open Monday to Friday, with emergency services out of hours when required. | Confirm fasting, escort, admission/recovery and procedure preparation. |
| Endoscopy procedures | Includes diagnostic gastroscopy/colonoscopy, therapeutic gastroscopy, therapeutic colonoscopy, Barrett’s treatment, EUS, ERCP and double-balloon enteroscopy. | Follow procedure instructions exactly. |
| Eye Clinic / Ophthalmology | Adult outpatient clinics at Bankstown. Bankstown Ophthalmology Service contact listed as (02) 9722 8380. | Referral route and urgency; emergency eye concerns may need ED direction. |
| Radiology / Medical Imaging | Radiology is located on Level 2 behind/adjacent to Emergency; office hours listed as 8:00am to 5:00pm. Phone numbers listed include 9722 8131, 9722 8168 and 9722 8134. | Confirm booking, referral, preparation and fees. |
| Nuclear Medicine and Ultrasound | Located on Level 2 adjacent to Radiology; closest entry is near Emergency. Bookings listed as 9722 8194 or 9722 8196. | Confirm test preparation and arrival time. |
| Diabetes Centre | Diabetes services are listed by the hospital. | Bring medication/device details and recent results if requested. |
| Renal / Dialysis | Dialysis and renal services are listed on the hospital services and map. | Confirm regular attendance parking support. |
| Mental Health | Mental health services are listed as part of hospital care. | Use emergency services or mental health crisis pathways for immediate danger. |
| Rehabilitation and Aged Care | Rehabilitation, aged care and aged care psychiatry services are listed. | Confirm visiting, discharge and carer support. |
| Allied Health | Nutrition and dietetics, occupational therapy, physiotherapy, podiatry, social work and speech pathology are listed. | Ask ward/clinic staff if referral is needed while inpatient or outpatient. |
Maternity care, Birth Unit, antenatal booking and support people
Start pregnancy care
- Visit your GP as early as possible after confirming pregnancy.
- Complete the online Booking in My Pregnancy questionnaire.
- The questionnaire summary is sent to the local hospital.
- The hospital contacts you to arrange your first antenatal appointment.
- Attend your first antenatal booking visit before 14 weeks of pregnancy where possible.
Key maternity contacts
- Outpatient Department: (02) 9722 8398, Monday-Friday 8:30am-5:00pm.
- Birth Unit: (02) 9722 7870, available 24 hours for women booked into the maternity service.
- General support via switchboard: (02) 9722 8000.
| Maternity item | Official detail |
|---|---|
| Maternity tour | Guided tour of Birth Unit and Maternity Ward. Listed as first Thursday of every month, starting 9:00am, about 20-40 minutes, recommended after 28 weeks. |
| Antenatal clinic location | Outpatient Department, Level 2 / Ground Floor, just left of the main entrance. |
| Models of care | Collaborative care clinics, community-based midwives clinics, Midwifery Group Practice and GP Shared Care. |
| Birth Unit location | Level 3, opposite Operating Theatres. Follow the purple birth unit sign. |
| Birth rooms | Seven spacious birth rooms, with baths for comfort during labour and wireless fetal monitoring where needed. |
| Day Assessment Unit | Located within the birthing unit for extra pregnancy monitoring; includes recliner chairs and a private room for procedures requiring privacy. |
| Support people | You may bring two birth support people during labour and birth. |
| Postnatal ward | Located on Level 3 next to the Birth Unit. Visiting hours listed as 10:00am-8:00pm. |
| Special Care Nursery | 10-bed special care nursery for babies needing extra support after birth; located on Level 3 next to the Birth Unit. |
| Photography and recording | Check with staff before photos, video or audio recording. Staff can decline recording and may ask you to stop if unsafe, inappropriate or without permission. |
| Social media rule | Do not post hospital photos, video or recordings on social media or online platforms without explicit permission. |
Visiting hours, support people and visitor safety
| Visitor rule | Official detail |
|---|---|
| General visiting hours | 10:00am to 8:00pm. |
| General visitor limit | Each patient is allowed one visitor at a time. |
| End-of-life care | Two visitors are permitted per patient at one time. |
| Maternity and birthing | One support person is allowed for maternity/birthing and outpatient care under general visitor guidance. Birth Unit labour guidance also allows two birth support people. |
| Screening and PPE | Visitors may be screened on entry and must follow mask/PPE and healthcare staff instructions. |
| Visitor comfort | The hospital recommends limiting visitors to fewer than four at a time for comfort and infection control. |
| Hand hygiene | Visitors should wash hands before and after visiting. |
| Patient information | Information is generally given to next-of-kin unless the patient advises otherwise. |
Before visiting: Call the ward if the patient is in ICU, maternity, special care nursery, mental health, isolation, palliative/end-of-life care or a high-dependency area because ward rules may differ.
Parking, concession rates, drop-off zones and taxi phones
Parking is available at the front of the hospital via a ticket-based system. Take a ticket at the boom gate, validate/pay near the main entrance before leaving, and insert the validated ticket at the exit machine.
Parking micro steps
- Take a ticket from the boom gate when entering.
- Keep the ticket with you.
- Before returning to your car, take the ticket to the validation machine near the main entrance.
- For concession rates, validate before exiting.
- Insert the validated ticket into the exit machine on the right side when leaving.
Parking help contacts
- Patient Enquiries: (02) 9722 7330
- Email: BLHCarParkAdmin@health.nsw.gov.au
- After hours: speak to Emergency Department reception.
- Hospital security may issue infringements for illegally parked vehicles.
Concession parking eligibility and rates
| Item | Official detail |
|---|---|
| Eligible concession cards | Mobility Parking Scheme permit, Pensioner Concession Card, Gold Veterans Affairs Card and Health Care Card holders. |
| Eligible treatment groups | Ongoing cancer treatment, treatment course longer than one week, more than twice-weekly hospital attendance, carers of long-term patients who visit frequently, cardiac rehabilitation education/exercise attendees, daily dressing outpatients and health promotion education class attendees. |
| How to claim | Present parking ticket, photo ID and concession card or request for concessional rate before exiting. |
| Where to claim 8:00am-8:00pm | Patient Information Counter. |
| Where to claim after hours | Emergency Department reception. |
| Concession 0-3 hours | Free. |
| Concession after 3 hours | $6.80 flat rate. |
| Free parking permits listed | Cancer outpatients, clinics, volunteers, research patients, palliative care inpatients, ICU, dialysis, cancer services, Special Care Nursery, volunteers and research patients. |
| Accessible parking | Accessible parking is available for people displaying a current Mobility Parking Scheme permit. Some accessible spaces are close to the main entrance and Emergency Department. |
| Regular difficulty paying | If you attend regularly and have difficulty meeting parking costs, speak to the Patient Liaison Officer. |
Drop-off and transport
| Transport item | Useful detail |
|---|---|
| Emergency drop-off | Ten-minute parking is available in front of the Emergency Department entrance for patient drop-off and pick-up. |
| Other drop-off spaces | Parking spaces outside the car park are drop-off zones with a maximum of 30 minutes. Fines can apply if exceeded. |
| Bus services | Buses leave from Eldridge Road opposite the Private Medical Centre and from Artegall Street near the corner of Eldridge Road. |
| Transport timetable help | Call 131 500 for bus route and timetable information. |
| Train connections | Trains on the Bankstown and East Hills lines are listed as frequent, with connecting buses available for transfer to the hospital. |
| Taxi phones | Free taxi phones are located in the main foyer near the kiosk and in the Emergency Department waiting room. |
Fees, Medicare, private health insurance and compensation claims
Australian residents
Bankstown-Lidcombe Hospital states that Australian residents are eligible to receive free health care regardless of financial situation.
Non-residents
If you are not a resident of Australia, the hospital says you must pay the full cost of your health care before admission or as soon after as practical. Payment can be made by cash or credit card.
Private patients
You may choose to use private health insurance before, during or after your stay. If you enter through Emergency as a private patient, the hospital says co-payments and excess fees are waived.
Compensation insurance
If claiming under Motor Vehicle Accident or Workers Compensation, you need to choose whether you are admitted as private/chargeable or hospital/non-chargeable, which affects costs if the insurance claim is unsuccessful.
Cost contacts and questions
| Question | Who to ask |
|---|---|
| What fees apply for my admission or appointment? | Admissions Office through switchboard: (02) 9722 8000. |
| Can I use private health insurance? | Private Patient Officer: (02) 9722 8256. |
| Could outpatient fees apply? | Ask the clinic before attending; the outpatient page notes a current valid Medicare card is needed or fees may apply. |
| Can I choose my doctor as a private patient? | The hospital says private patients can elect to be treated by a doctor of their choice provided the doctor works at Bankstown-Lidcombe Hospital. |
| Are Medicare and health fund claims processed? | The hospital says claims to Medicare and your health fund are processed automatically on behalf of private patients. |
What to bring, what not to bring and hospital stay tips
Bring for admission or clinic
- Appointment letter, referral letter or admission paperwork
- Medicare card
- Pension card and/or Veterans’ Affairs entitlement card if applicable
- Private health insurance membership card if applicable
- Workers Compensation or Third Party details if applicable
- X-rays, scans and reports relevant to your stay
- All medications and treatments you currently take
- Reading glasses
- Sleepwear, slippers and dressing gown for stays
- Toiletries and personal items such as tissues and soap
Do not bring
- Large amounts of money
- Jewellery or valuables
- Televisions or large electrical equipment
- Alcohol or illegal drugs
- Unapproved cameras or recording devices in clinical areas
Bankstown-Lidcombe Hospital does not accept liability for lost or damaged valuables, so leave valuables at home wherever possible.
During your stay
| Hospital stay item | What the hospital says |
|---|---|
| Arrival | Your nurse will collect information from you or family to help determine treatment needs. |
| Contact person | Tell the nurse if you want a specific person to discuss your condition with medical staff. |
| Care team | You may meet doctors, nurses and allied health staff such as physiotherapists, social workers, occupational therapists, speech pathologists, dietitians and pharmacists. |
| Medication safety | Do not take medicines in hospital without your doctor’s knowledge, including alternative therapies. |
| Laundry | The hospital does not have facilities for laundering personal clothing; arrange this with family or friends. |
| Photography | Ask staff before using personal cameras or recording devices within the hospital. |
| Smoke-free grounds | Hospital buildings and grounds are non-smoking areas. |
Hospital amenities, meals, chapel, internet and patient comfort
| Amenity | Useful detail |
|---|---|
| Coffee shop | Small coffee shop in the main foyer selling fruit, drinks, snacks, small gifts, cards, newspapers and magazines. Bankstown Hospital Medical Centre on Eldridge Road also has a coffee shop serving hot food. |
| Healthy drinks note | Sugar-sweetened beverages have been removed from SWSLHD facilities under NSW Health healthy food and drink policy, though visitors may bring preferred food/drink from outside where appropriate. |
| ATM | Closest ATM is outside the main entrance, next to the parking ticket validation machine. |
| Chapel | Chapel is at the entrance of Ward 2G, Level 2. Non-denominational chapel service is held Wednesdays at 10:00am. |
| Prayer room | Separate male/female prayer room is on Level 3 near Ward 3E. |
| Patient telephones | Patients are provided with room telephones, which may incur a fee. Public phones are on each hospital level. |
| Internet access | Internet access is available near Ward 3A. |
| Television rental | Televisions are available for hire in most wards. Patients can dial extension 87398 from bedside phone to connect and pay. |
Patient meal times
| Meal | Approximate time |
|---|---|
| Breakfast | 7:30am |
| Morning tea | 9:40am |
| Lunch | 12:00pm |
| Afternoon tea | 2:40pm |
| Dinner | 5:15pm |
Food safety: Visitors must ask the nurse in charge before giving food or drink to a patient, because it may interfere with treatment, tests or the patient’s medical condition.
Interpreter help, disability access, patient liaison and feedback
Interpreter and cultural support
- Tell staff before your outpatient appointment if you require an interpreter.
- Maternity care states Aboriginal Liaison Officers, interpreters and chaplains are available for cultural, language and spiritual support.
- Ask the switchboard, clinic, maternity team or ward staff if you need language support.
Wheelchairs and disability access
- Wheelchairs are available at the Main Entrance and Emergency Department.
- Wheelchairs cannot be pre-booked, so allow at least 30 minutes.
- Accessible parking is available for people displaying a valid Mobility Parking Scheme permit.
- Drop-off zones outside the car park are timed; fines can apply if the limit is exceeded.
Feedback and complaints pathway
- Speak to ward or clinic staff first if the concern is happening now.
- Ask to speak with the Nurse Unit Manager if you need escalation.
- Contact the Patient Liaison Officer on (02) 9722 8262 during business hours if extra guidance is needed.
- For formal written feedback, write to the General Manager, Bankstown-Lidcombe Hospital, Locked Mail Bag 1600, Bankstown NSW 2200.
- For urgent medical deterioration, do not use a feedback form; tell clinical staff immediately or call 000 if outside hospital.
Official Bankstown-Lidcombe Hospital links for action
Bankstown-Lidcombe Hospital FAQs
What is the address of Bankstown-Lidcombe Hospital?
Bankstown-Lidcombe Hospital is on Eldridge Road, Bankstown NSW 2200. The hospital address page lists 70 Eldridge Road, while Healthdirect lists 68 Eldridge Road for its service listing.
What is the main phone number for Bankstown-Lidcombe Hospital?
The main switchboard phone number for Bankstown-Lidcombe Hospital is (02) 9722 8000.
Does Bankstown-Lidcombe Hospital have an Emergency Department?
Yes. Bankstown-Lidcombe Hospital has an Emergency Department. For a life-threatening emergency, call 000 instead of calling the hospital first.
How do I make an outpatient appointment at Bankstown-Lidcombe Hospital?
If you receive a referral letter from your doctor for a Bankstown-Lidcombe Hospital outpatient clinic, contact the relevant clinic directly to arrange an appointment. SWSLHD also uses Consultmed for digital outpatient referrals.
What should I bring to a Bankstown-Lidcombe outpatient appointment?
Bring your referral letter, current valid Medicare card, latest X-rays or reports if required, and your current medications or a medication list with dosages.
What are Bankstown-Lidcombe Hospital visiting hours?
Visiting hours are listed as 10:00am to 8:00pm. Each patient is generally allowed one visitor at a time, with different arrangements in end-of-life, maternity, birthing and outpatient care.
How much is concession parking at Bankstown-Lidcombe Hospital?
Concession parking is listed as free for 0 to 3 hours, then a $6.80 flat rate after that. Eligible patients, carers and concession-card holders must validate before exiting.
Where do I validate concession parking at Bankstown-Lidcombe Hospital?
Between 8:00am and 8:00pm, use the Patient Information Counter. After hours, speak to the Emergency Department reception desk.
Who do I contact for maternity care at Bankstown-Lidcombe Hospital?
For maternity outpatient enquiries, call (02) 9722 8398 Monday to Friday, 8:30am to 5:00pm. Women booked into the maternity service can call the Birth Unit 24 hours on (02) 9722 7870 if worried about themselves or their baby.
Who handles complaints or concerns at Bankstown-Lidcombe Hospital?
Speak with ward staff or the Nurse Unit Manager first. If you need more help, contact the Patient Liaison Officer during business hours on (02) 9722 8262.
Source and update note
This guide is based on official Bankstown-Lidcombe Hospital, South Western Sydney Local Health District, Healthdirect and NSW Health information for contact details, address, Emergency access, outpatient appointments, digital referrals, admissions, fees, maternity care, parking, transport, map details, visitor rules, disability access, amenities, meals and patient support.
Hospital phone numbers, clinic processes, visitor rules, parking rates, concessions, referrals, maternity instructions and service availability can change. Confirm urgent or personal details directly with Bankstown-Lidcombe Hospital before travelling or making care decisions.
This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.