South Brisbane hospital visit planner
Mater Hospital Brisbane emergency access, outpatient clinics, map, parking and admission guide
Mater Hospital Brisbane is the public adult hospital on Mater’s South Brisbane campus. This guide is for patients, carers and visitors who need practical details before they travel: address, switchboard phone numbers, Adult Emergency Department access, Specialist Outpatient Clinics, parking, public transport, visiting hours, patient portal, admission checklist, costs, interpreter support and patient escalation steps.
The South Brisbane campus has several Mater buildings. Your appointment letter matters because Mater Hospital Brisbane, Salmon Building, Mater Medical Centre, Mater Private Hospital Brisbane, Mater Mothers’ Hospital and the Annerley Road Campus do not all use the same entrance, lift or reception desk.
For a life-threatening emergency in Australia, call 000. Do not wait for an appointment or use an online guide as emergency advice.
CallSwitchboard, clinic, Emergency or Preadmission
CheckBuilding, level, referral, fees and support person rules
TravelP1, P4, busway, South Bank train or drop-off
ArriveRaymond Terrace, Salmon Building, Annerley Road or Private ED
EscalatePACE, Patient Representative, Privacy Office or 000
Quick action: address, phone, Emergency, outpatient clinics and preadmission
Main public hospital
Mater Hospital Brisbane
Raymond Terrace, South Brisbane QLD 4101
Switchboard: 07 3163 8111 or 07 3098 8111
Public Adult Emergency
Open 24 hours
Mater Hospital Brisbane Adult Emergency Department, Raymond Terrace, South Brisbane.
Life-threatening emergency: 000
Specialist outpatient clinics
Mater Specialist Clinics
Locations may include Mater Hospital Brisbane, Salmon Building and Annerley Road Campus.
| Need | Use this contact or action | What to ask / what to know |
|---|---|---|
| Life-threatening symptoms | Call 000 | Use for chest pain, stroke signs, severe breathing difficulty, severe bleeding, major injury, collapse, poisoning or severe allergic reaction. |
| Public adult Emergency Department | 07 3163 8111 or 07 3098 8111 | Adult public ED is 24 hours. Patients are triaged and treated by clinical urgency, not arrival order. |
| Private Emergency Department | 07 3163 1000 | Located at 301 Vulture Street, South Brisbane. It is fee-for-service and separate from the public adult ED. |
| Specialist outpatient clinic | 07 3163 3000 | Use your appointment letter first. Ask building, level, clinic desk, referral status and whether the appointment is in-person, phone or video. |
| Preadmission Clinic | 07 3163 3740 | Monday to Friday, 8:00am to 5:00pm, excluding public holidays. Use for preadmission questions and preparation concerns. |
| Patient Portal technical support | 1800 228 470 or patient.portal@mater.org.au | Use for locked accounts and password resets for South East Queensland Mater Patient Portal. |
| Hospital accounts in South East Queensland | 07 3163 1016 | Use for Mater Hospital Brisbane, Mater Private Hospital Brisbane, Springfield, Redland and Mater Mothers’ Hospitals account enquiries. |
| Privacy / medical record concern | 07 3163 2666 | Use for privacy questions, medical record access concerns or disclosure concerns. |
| Patient Representative | 07 3163 8303 | Use for complaints, concerns, feedback or compliments about your Mater care. |
| PACE urgent concern inside hospital | Dial 555 from bedside phone or call 07 3163 8555 | Say: “I am using PACE”, then provide patient name, ward, bed number and doctor’s name if known. |
Mater South Brisbane map, campus buildings and patient portal tour
Mater Hospital Brisbane is on the Mater South Brisbane campus near Raymond Terrace, Stanley Street, Vulture Street, Water Street and Annerley Road. The campus map shows Mater Hospital Brisbane, Salmon Building, Mater Private Hospital Brisbane, Mater Medical Centre, Mater Mothers’ Hospitals, Aubigny Place, Potter Building, Whitty Building, Duncombe Building, adult emergency, private emergency, main entrances, security booth, parking and drop-off zones.
Campus building shortcuts
- Mater Hospital Brisbane: public adult hospital, Raymond Terrace.
- Salmon Building: important for many specialist outpatient clinics and allied health services.
- Mater Medical Centre: Vulture Street car park access, convenient for some specialist/private services.
- Mater Private Hospital Brisbane: 301 Vulture Street.
- Annerley Road Campus: 41 Annerley Road, used by some eye, diabetes and endocrine clinics.
Best local arrival tip
- Do not search only “Mater Hospital” in maps if your appointment letter lists Salmon Building, Mater Medical Centre, Annerley Road Campus or Mater Private.
- For public specialist clinics, P1 Hancock Street and P4 Mater Hill West are useful options.
- If mobility is limited, ask the clinic which drop-off zone is closest before travelling.
- Build in extra time because hospital campus wayfinding can take longer than the drive.
Mater Patient Portal tour video
This Mater Patient Portal video is useful if you need to complete online admission details before coming to hospital. It is placed here because portal setup is a common action after checking address, parking and admission information.
Which Mater hospital or building do you actually need?
| Mater location | Address / location | Phone | Use this if… |
|---|---|---|---|
| Mater Hospital Brisbane | Raymond Terrace, South Brisbane QLD 4101 | 07 3163 8111 / 07 3098 8111 | You need the public adult hospital, public Adult Emergency Department, day procedure unit, medical/surgical/cancer care or public specialist clinics. |
| Mater Private Hospital Brisbane | 301 Vulture Street, South Brisbane QLD 4101 | 07 3163 8111 | Your admission letter says Mater Private Hospital Brisbane or you are using private health insurance/private admission. |
| Mater Private Emergency Department | 301 Vulture Street, South Brisbane QLD 4101 | 07 3163 1000 | You are choosing the private fee-for-service Emergency Department. |
| Salmon Building | Raymond Terrace / 537 Stanley Street, South Brisbane QLD 4101 | 07 3163 3000 | Your specialist outpatient clinic is cardiology, general medicine, colorectal, dermatology, ENT, young adults, nephrology, rheumatology, maxillofacial, plastics, vascular, neurology, neurosurgery or respiratory. |
| Annerley Road Campus | 41 Annerley Road, South Brisbane QLD 4101 | 07 3163 3000 | Your letter lists Mater Eye Clinic, Queensland Diabetes and Endocrine Centre, ophthalmology, endocrinology, diabetes or metabolic clinics. |
| Mater Medical Centre | 301 Vulture Street / Mater Medical Centre campus area | Varies by service | Your specialist’s rooms, imaging, private consult or referral letter names Mater Medical Centre. |
| Mater Mothers’ Hospital | Raymond Terrace, South Brisbane QLD 4101 | 07 3163 1918 | You need maternity, pregnancy, birth or newborn-related public hospital information. |
Important: This article focuses on Mater Hospital Brisbane, the public adult hospital. Mater Private, Mater Mothers and Children’s Private pathways can have different entrances, fees, forms and visitor rules.
Public and private emergency care at Mater Brisbane
Public Adult Emergency Department
- 24-hour comprehensive emergency service for adult patients.
- Staffed by emergency doctors, nurses, training registrars and house officers.
- Patients may self-present or be referred.
- Every patient is triaged by an experienced registered nurse.
- Patients are treated according to clinical urgency, not arrival order.
- Location: Mater Hospital Brisbane Adult Emergency Department, Raymond Terrace, South Brisbane.
Private Emergency Department
- Located at Mater Private Hospital Brisbane, 301 Vulture Street.
- Open 24 hours, seven days a week.
- Adults and children can attend, but admission/transfer may depend on specialty need.
- Fee-for-service emergency centre operated by Private Emergency Health Australia.
- Contact: 07 3163 1000.
Private Emergency Department fees
| Fee / cost item | Official detail | What users should do |
|---|---|---|
| Upfront adult fee | $310 for an adult. | Pay at the private ED if using this pathway. |
| Upfront child fee | $295 for a child 15 years and under. | Ask reception if paediatric admission or transfer may be needed. |
| Medicare/private health fund claim | The upfront private ED fee is not claimable from Medicare or private health insurance. | Do not assume your private insurance covers the emergency visit fee. |
| Doctor fee | The doctor bulk-bills Medicare for your care. | Bring Medicare card if eligible. |
| Same condition return | No fee charged if returning to the private ED with the same condition within 3 days. | Ask private ED reception if your return visit qualifies. |
| Extra costs | Radiology, pathology, medication, consumables and medical aids such as crutches may attract separate charges. | Ask what is being ordered and whether another provider will invoice separately. |
| DVA Gold Card / approved WorkCover | DVA Gold Card holders and approved WorkCover insurance do not incur the private ED out-of-pocket expense. | Bring claim or DVA details and confirm at reception. |
Emergency rule: if symptoms are life-threatening, call 000. Do not compare fees or wait times first.
Specialist Outpatient Clinics: phone, locations, levels and referral checks
Outpatient contact: Mater Specialist Outpatient Clinics can be contacted on 07 3163 3000. Always use your appointment letter first because the clinic may be in Mater Hospital Brisbane, Salmon Building or Annerley Road Campus.
Clinic location guide by building
| Building / campus | Official location notes | Clinics listed by Mater |
|---|---|---|
| Mater Hospital Brisbane | Raymond Terrace, South Brisbane QLD 4101. Mater notes these clinics at building 3 on the attached campus map. | Level 4: Cardiology, General Medicine, General Surgery, Gynae Oncology, Infectious Diseases, Gastroenterology including IBD/direct access/general/hepatology, Geriatrics, Anaesthetics, Breast and Endocrine, Perioperative Medicine, Pre-admission and Urology. |
| Salmon Building | Raymond Terrace / Stanley Street area, South Brisbane. Mater notes these clinics at building 6 on the campus map. | Level 2: Cardiology and General Medicine. Level 4 North: Colorectal, Dermatology, ENT, Young Adults, Gastroenterology, General Medicine, Nephrology and Rheumatology. Level 4 Central/South: Maxillofacial, Plastics and Reconstructive Surgery, Stomal Therapy, Vascular, Neurology, Neurosurgery and Respiratory. |
| Annerley Road Campus | 41 Annerley Road, South Brisbane QLD 4101. Mater notes this as building 4 on the campus map. | Mater Eye Clinic, Queensland Diabetes and Endocrine Centre, Ophthalmology, Endocrinology, Diabetes, Endocrinology and Metabolic clinics. |
Micro steps before your clinic appointment
Before the day
- Read your appointment letter and highlight the building name, level and clinic reception.
- Check if the appointment is in-person, phone or video.
- Confirm your GP/specialist referral is still current.
- Call 07 3163 3000 if the clinic location is unclear.
- Ask whether you need imaging, pathology, old reports or a medication list.
On the day
- Choose the closest car park or public transport route.
- Arrive early enough to find the correct building and lift.
- Check in at the exact outpatient reception desk.
- Keep your phone on if your clinic uses phone/video contact.
- Ask for written next steps before leaving: tests, follow-up, scripts and who to call.
Services, departments and contact numbers users usually search for
| Service / department | Location / contact | Why a patient may need it |
|---|---|---|
| Mater Hospital Brisbane Adult Emergency Department | Raymond Terrace, South Brisbane. 07 3163 8111 / 07 3098 8111 | Adult public emergency care, 24 hours. |
| Mater Specialist Clinics | Mater Hospital Brisbane, Raymond Terrace. 07 3163 3000 | Public specialist outpatient appointments. |
| Specialist Outpatient Clinics – Salmon Building | Raymond Terrace, South Brisbane. 07 3163 3000 | Several medical/surgical specialty clinics. |
| Specialist Outpatient Clinics – Annerley Road Campus | 41 Annerley Road, South Brisbane. 07 3163 3000 | Eye, ophthalmology, endocrinology, diabetes and metabolic clinic pathways. |
| Mater Medical Imaging | Level 4, Mater Hospital Brisbane, Raymond Terrace. Main reception: 07 3163 8754. Fax: 07 3163 1517. | Imaging appointments, scans and imaging-related queries. |
| Respiratory Medicine Department | Level 9, Mater Hospital Brisbane. 07 3163 1205 | Respiratory medicine enquiries. |
| Allied Health | Level 2, Salmon Building. 07 3163 6000 | Allied health enquiries. |
| Mater Young Adult Health Centre | Level 4, Salmon Building, 537 Stanley Street. Enquiries: 07 3163 8111. Appointments: 07 3163 3000 | Young adult specialist health support. |
| Mater Refugee and Multicultural Health Services | Level 3, Potter Building Annex, Annerley Road. 07 3163 2880. Fax: 07 3163 8455. | Refugee and multicultural health support. |
| Mater at Home | Quarters Building, College Hill Drive, Mater Hill. 07 3163 1760. Fax: 07 3163 1767. | Mater-linked home care and community support. |
| Mater Pharmacy Raymond Terrace | Level 2, Salmon Building, Raymond Terrace. 07 3163 8234 | Scripts, pharmacy and discharge medication support. |
| Mater Pharmacy Vulture Street | Level 6, Mater Private Hospital Brisbane, Vulture Street. 07 3163 1059 | Pharmacy services near private hospital side. |
Doctor availability note: Mater publishes specialist and service information, but doctor clinic days, appointment availability and session fees can change. Use your referral/appointment letter, Mater clinic phone number or specialist rooms for current availability.
Mater South Brisbane parking: best car parks, fees and height clearances
| Car park | Address / access | Best for | Height clearance |
|---|---|---|---|
| Hancock Street Car Park P1 | Raymond Terrace / Hancock Street side, South Brisbane. Enquiries: 07 3163 6925 | Convenient for Salmon Building and some specialist clinics. | 2.25 metres |
| Mater Hill West Car Park P4 | 570 Stanley Street, access via Stanley Street and Water Street. Enquiries: 07 3163 6925 | Patient-dedicated parking; good for Mater Hospital Brisbane and specialist outpatient appointments. | 2.1 metres |
| Mater Medical Centre Car Park P3 | 301 Vulture Street, South Brisbane. Enquiries: 07 3163 6925 | Convenient for Mater Medical Centre and Mater Private Hospital Brisbane side. | 2.0 metres |
| Mater Hill East Car Park | Mater Hill campus area | Alternative campus parking. | 2.3 metres |
| Queensland Children’s Hospital car park | Near Mater / South Brisbane health precinct | Alternative precinct parking if suitable. | 2.2 metres |
South Brisbane public car park rates
| Parking duration / item | Rate listed by Mater |
|---|---|
| Under 20 minutes | $0.00 |
| 20 minutes to 1 hour | $13.00 |
| 1 to 1.5 hours | $20.00 |
| 1.5 to 2 hours | $22.00 |
| 2 to 3 hours | $25.00 |
| 3 to 4 hours | $27.00 |
| 4 to 5 hours | $28.00 |
| 5 to 7 hours | $29.00 |
| More than 7 hours | $38.00 |
| Public motorbike | $10.00, available for purchase from booth |
| Day pass / multi-exit pass | $38.00, available for purchase from booth |
| Multi-day passes | $75.00 to $120.00 for 3 or 5 days, available for purchase from booth |
| Lost ticket fee | $45.00 |
Local parking tip: For specialist outpatient appointments, Mater names Hancock Street Car Park P1 and Mater Hill West Car Park P4 as best options. For Salmon Building, P1 is often easier. For Mater Hospital Brisbane or general campus access, P4 is commonly practical.
Public transport, train, bus, taxi and drop-off access
| Transport option | Practical detail | User tip |
|---|---|---|
| Bus | Mater Hill Bus Station is directly across the road from the hospital on the Southern Busway. | Use Translink for live route planning and platform/stop changes. |
| Train | South Bank Station is within walking distance along Stanley Street. | Allow extra time if walking uphill, using mobility aids or attending a far campus building. |
| Translink | Call 13 12 30 for public transport route planning. | Check current service disruptions before travelling to appointments. |
| Taxi / rideshare | Taxi ranks and drop-off zones are available around the campus. | Tell the driver the exact building name from your letter, not only “Mater”. |
| Drop-off zones | Campus maps show drop-off zones near hospital entrances. | For mobility needs, ask the clinic which drop-off zone is closest. |
Admission, preadmission clinic, portal and what to bring
Admission locations listed by Mater
- Day Procedure Unit: Mater Hospital Brisbane, Level 5, Raymond Terrace, South Brisbane.
- Welcome Lounge: Salmon Building, Level 5, Raymond Terrace, South Brisbane.
- Neurosurgery and orthopaedic spine patients may be directed to the Welcome Lounge.
- If unsure of admission details, call 07 3163 3000.
Preadmission and portal
- Preadmission Clinic: 07 3163 3740, Monday to Friday, 8:00am to 5:00pm, excluding public holidays.
- Mater Patient Portal lets you manage admission through a secure self-service webpage.
- The online admission form takes about 20 minutes and can be saved and completed later.
- South East Queensland patient portal technical support: 1800 228 470.
Information needed for online admission
| Information type | Examples to prepare |
|---|---|
| Admission details | Name of admitting doctor, admission date, procedure date and procedure. |
| Personal details | Personal information and next-of-kin details. |
| Cards | Medicare card and concession cards such as pension card or safety net card. |
| Funding | Private health insurance, DVA, WorkCover or other funding/claim details. |
| Medication | Current medication names and dosages. |
| Medical history | Any information needed to complete your medical history. |
What to bring to Mater Hospital Brisbane
Documents and cards
- Patient Details form if supplied.
- Appointment/admission letter.
- Medicare card.
- DVA card, Safety Net card, Pensioner card, Pharmacy card or health benefits card if relevant.
- Private health insurance card if relevant.
- Authority to admit from WorkCover if relevant.
- Certified copy of power of attorney or advance health directive if relevant.
- All x-rays and scans relating to your procedure.
Medicine and personal items
- Regular tablets, medicines and inhalers in original packaging.
- Current prescriptions.
- Comfortable clothing that is not too long or loose.
- Sleepwear and toiletries if staying overnight.
- Comfortable, low-heeled, non-slip shoes.
- Prescription glasses, walking aids and hearing aids.
- CPAP machine and sleep apnoea/CPAP documents if you use CPAP.
- A small payment card or cash for parking, pharmacy or personal purchases.
Procedure safety: follow Mater’s direct fasting, medication, hygiene and preparation instructions from your doctor or preadmission nurse. Do not stop medication or start fasting based only on a web article.
Day procedure preparation and discharge timing
| Stage | What Mater’s admission guide says | Practical action |
|---|---|---|
| Before procedure day | You may need a pre-operative or anaesthetic appointment. It may take several hours or occur across multiple days. | Keep time free and confirm all appointments before surgery. |
| Fasting | Ensure you have fasting instructions; if you do not, check with your doctor. | Do not guess fasting times. |
| On arrival | Check in at your designated reception area. Staff confirm details, help with paperwork and direct you to the right care area. | Your appointment/admission time is not necessarily your procedure time. |
| Waiting | While waiting in the Day Procedure Unit, you may have a support person wait with you. | Bring a book, magazine or handheld electronic device. |
| After same-day procedure | Average stay may be about five to seven hours from admission to discharge for same-day procedure pathways. | Arrange a responsible person to collect you. |
| 24-hour caution after anaesthetic | Do not drive, use heavy equipment, sign legal documents or make important decisions for 24 hours after procedure. | Plan transport and support before admission. |
| Expected overnight discharge | If staying longer, Mater expects to have you ready to leave when the doctor approves, often by 10:00am. | Plan transport and home support early. |
Medicare, public patient care, private accounts and hospital cost questions
| Cost / patient type | What to know | Action before admission |
|---|---|---|
| Public patient with Medicare | Mater Hospital Brisbane is the public adult hospital. Public patients eligible under Medicare generally do not pay for the public hospital stay. | Bring Medicare card and confirm any pharmacy, discharge medication or non-standard costs. |
| Private health insurance | Mater advises patients to speak with their health fund before admission to understand level of cover and out-of-pocket expenses. | Ask your fund: Does this policy cover the procedure? What level of cover? Is there an excess or co-payment? Have waiting periods been served? |
| Private hospital account | May include accommodation, operating theatre fees, prostheses/surgical extras and pharmacy costs. | Ask for an account estimate and informed financial consent before or at admission. |
| Medical provider costs | Hospital charges do not include specialist doctor, anaesthetist, pathology or x-ray provider costs. | Ask each provider and insurer what is covered. |
| Self-insured / paying yourself | Self-insured patients need to contact the relevant Mater Private Hospital for an estimate before admission and pay estimated hospital costs on admission. | Provide CMBS/procedure numbers, prostheses information and proposed length of stay if known. |
| DVA / WorkCover / third-party | Approval and coverage can vary by card, claim and insurer. | Bring DVA, WorkCover, motor vehicle accident or third-party claim details. |
| South East Queensland accounts | Mater account enquiries for Brisbane, Springfield, Redland and Mater Mothers use 07 3163 1016. | Call before admission if anything is unclear. |
Fee safety: never assume a doctor fee, anaesthetist fee, imaging cost, pharmacy cost, emergency fee or insurance gap from old search results. Ask Mater, your specialist rooms and your insurer.
Visiting hours, rest periods and ward rules
| General visiting hours | Mater encourages family and friends to visit patients between 8:00am and 8:00pm, seven days a week. |
|---|---|
| Rest period on hospital page | Mater promotes a rest period between 1:00pm and 3:00pm. |
| Admission guide rest period | Mater Hospital Brisbane admission guide encourages a rest period between 1:30pm and 3:30pm daily. |
| Best practical rule | Call the ward via switchboard before visiting if the patient is in ICU, coronary care, day unit, isolation, post-procedure recovery or a specialist ward. |
| Hospital phone | Friends and family can phone the hospital between 8:00am and 8:00pm on 07 3163 8111. |
| Do not visit if unwell | Stay home if you have fever, vomiting, diarrhoea, cough, flu symptoms or contagious illness. |
Facilities: Wi-Fi, pharmacy, cafés, chapel, room service and interpreter help
| Facility / support | Official detail | Why it helps |
|---|---|---|
| Free Wi-Fi | Free Wi-Fi is available to patients and visitors at Mater facilities. | Useful for telehealth, communication, portal access and patient entertainment. |
| Chapel | Chapel is on Level 2 near the main entrance. Mater also lists a multifaith room on the ground floor of Aubigny Place. | Quiet space for reflection, prayer or family support. |
| Pastoral care | You can request a visit by asking your healthcare team. Pastoral care can also be contacted from bedside phone using extension 6729. | Emotional, social and spiritual support. |
| McAuley’s Café | Located on Level 2 of Mater Hospital Brisbane near the entrance. | Light meals, coffee and snacks. |
| Café on 3 | Located on Level 3. Provides hot meals for breakfast, lunch and dinner. | Useful for longer visits or family/carer meal breaks. |
| Room service | Meals can be ordered by bedside telephone, through MyMaterBedside, or by family calling 07 3163 3663 between 6:30am and 7:00pm if appropriate. | Meals are delivered to the room within about 45 minutes of request when available. |
| MyMaterBedside | Personal touchscreen device with TV, radio, relaxation music, games, educational health information and some streaming/social platforms. | Patient entertainment and information during stay. |
| Mater Pharmacy | Level 6 Mater Private Hospital Brisbane and Level 2 Salmon Building. Inpatients may have required medicines dispensed and delivered to the room. | Scripts, discharge medication and medication review. |
| Interpreter services | Interpreter and language services are available to patients. The admission guide lists interpreter services on 07 3163 8776 for larger text or another language. | Ask early when booking or on arrival if language support is needed. |
| Smoke-free campus | Mater Hospital Brisbane is a smoke-free campus. Queensland law also restricts smoking at public/private health facilities and five metres beyond their boundaries. | Plan nicotine support before admission if needed. |
Patient safety, PACE escalation, feedback and privacy
PACE escalation steps
- Speak to your nurse or doctor and clearly explain your concern.
- If still concerned, ask for the nursing team leader or Nurse Unit Manager.
- If you remain worried, dial 555 from the bedside phone or call 07 3163 8555.
- Say: “I am using PACE”, then give patient name, ward, bed number and doctor’s name if known.
- Mater says a senior staff member will see you within 10 minutes after PACE activation.
Feedback and privacy contacts
- Patient Representative: 07 3163 8303.
- Privacy Office: 07 3163 2666 or privacyoffice@mater.org.au.
- After Hours Manager: 07 3163 1163.
- Office of the Health Ombudsman: 13 36 46.
- Consumer engagement: consumers@mater.org.au.
Practical tip: if something affects safety, appointment timing, billing, medicines or discharge, ask for the instruction in writing or write down the staff member’s name, date, time and department.
Questions to ask before visiting Mater Hospital Brisbane
Appointment and clinic questions
- “Which building, level, lift and reception desk should I use?”
- “Is my appointment in person, by phone or by video?”
- “Do I need a current referral?”
- “Should I bring scans, pathology results, medications or a letter from my GP?”
- “Is my clinic at Mater Hospital Brisbane, Salmon Building or Annerley Road Campus?”
Cost, parking and support questions
- “Is this public, private, DVA, WorkCover or self-funded care?”
- “Are there any hospital gaps, doctor fees, imaging costs or pharmacy costs?”
- “Which car park is closest and what is the height clearance?”
- “Can I arrange an interpreter or support person?”
- “Who do I call if the patient gets worse after admission?”
Official Mater links for actions, forms, directions and latest checks
Use these links to perform an action or confirm the latest version. The main practical details have already been included above so users do not need to leave this page just to understand basic information.
| User need | Official link |
|---|---|
| Mater Hospital Brisbane public hospital page | Mater Hospital Brisbane |
| Mater public Adult Emergency Department | Brisbane Public Emergency Department |
| Mater Private Emergency Department | Brisbane Private Emergency Department |
| Specialist Outpatient Clinic locations | Mater Specialist Outpatient Clinic locations |
| Already booked outpatient appointment | I have an appointment booked |
| Services contact directory | Mater services contact directory |
| Parking costs and locations | Mater parking locations and costs |
| Hospital fees and accounts | Mater fees and accounts |
| Mater Patient Portal | Mater Patient Portal |
| Patient Portal login/register | Mater Patient Portal login |
| Mater Hospital Brisbane admission guide PDF | Essential information for your admission PDF |
| Patient Charter | Mater Patient Charter |
| Patient escalation process | Patient escalation processes |
| Hospital resources for patients | For patients and loved ones |
Mater Hospital Brisbane FAQs
What is the address of Mater Hospital Brisbane?
Mater Hospital Brisbane is located at Raymond Terrace, South Brisbane QLD 4101.
What is the phone number for Mater Hospital Brisbane?
The Mater Hospital Brisbane switchboard numbers are 07 3163 8111 and 07 3098 8111.
Does Mater Hospital Brisbane have a public Emergency Department?
Yes. Mater Hospital Brisbane has a 24-hour public Adult Emergency Department. For a life-threatening emergency, call 000.
What is the Mater Private Emergency Department fee?
Mater lists the Brisbane Private Emergency Department upfront fee as $310 for an adult and $295 for a child 15 years and under. This fee is not claimable from Medicare or private health insurance.
How do I contact Mater Specialist Outpatient Clinics?
Mater Specialist Outpatient Clinics can be contacted on 07 3163 3000. Your appointment letter should be checked first for the exact building, level and clinic instructions.
Where are Mater specialist outpatient clinics located?
Specialist outpatient clinics may be at Mater Hospital Brisbane, Salmon Building or the Annerley Road Campus. Clinics are not all in the same building, so check your appointment letter before travelling.
Which car park is best for Mater Hospital Brisbane outpatient appointments?
Mater says Hancock Street Car Park P1 and Mater Hill West Car Park P4 are the best options for specialist outpatient appointments. The best choice depends on your clinic building.
How much does parking cost at Mater South Brisbane?
Mater South Brisbane parking is free under 20 minutes, $13 for 20 minutes to 1 hour, and increases by time band. Parking for more than 7 hours is listed as $38, and a lost ticket fee is $45.
What are Mater Hospital Brisbane visiting hours?
Mater encourages visitors between 8:00am and 8:00pm, seven days a week. Rest periods are promoted, and ward-specific rules should be checked before visiting.
How do I use PACE at Mater Hospital Brisbane?
Speak to the nurse or doctor first, then ask for the nursing team leader or Nurse Unit Manager if still concerned. If you remain worried, dial 555 from the bedside phone or call 07 3163 8555 and say “I am using PACE”.
Source and update note
This guide is based on official Mater pages and the Mater Hospital Brisbane admission guide PDF for contact details, Emergency Department access, outpatient clinic locations, parking, transport, patient portal, admission preparation, facilities, pharmacy, fees, visiting hours, Patient Charter, PACE escalation and support contacts.
Hospital contacts, parking rates, clinic locations, visiting rules, fees, service availability and portal details can change. Confirm urgent, personal or time-sensitive details directly with Mater before travelling or making care decisions.
This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.