Central Coast hospital visit planner
Wyong Hospital Emergency, outpatient clinics, parking and visitor guide
Wyong Hospital is a public hospital in Hamlyn Terrace on the NSW Central Coast. This guide is built for patients, carers and visitors who need practical details before calling, attending Emergency, finding Outpatients, checking clinic contacts, planning parking, visiting a patient, preparing for surgery or asking about possible costs.
Use this page to find the Wyong Hospital address, phone number, Emergency access, patient enquiry contact, outpatient clinic location, appointment phone numbers, visiting hours, public transport notes, parking access, Medical Day Unit, Cancer Day Unit, surgery instructions and official links in one scan-friendly place.
For a life-threatening emergency in Australia, call 000. Do not drive yourself or wait for an appointment if symptoms may be serious.
Decide
Emergency, outpatient clinic, surgery, imaging or ward visit
Call
Use switchboard, patient enquiries or clinic contacts
Arrive
Pacific Highway, main entrance or Emergency access
Check in
Bring Medicare, referral, medicines and results
Follow up
Confirm results, surgery date, clinic review or discharge plan
Fast contact: Wyong Hospital address, phone and first action
Main hospital
Wyong Hospital
Pacific Highway, Hamlyn Terrace NSW 2259
Healthdirect lists the street address as 664 Pacific Highway, Hamlyn Terrace NSW 2259.
Main phone: 02 4394 8000
Patient enquiries
For a relative or loved one
Use this for enquiries about patients at Gosford Hospital, Wyong Hospital, Woy Woy Hospital or Long Jetty Healthcare Centre.
Emergency Department
ED at Wyong Hospital
Phone: 02 4394 8000
Emergency Department access is from the Pacific Highway.
| User need | Best action | What to know before calling or travelling |
|---|---|---|
| Life-threatening emergency | Call 000 | Use for chest pain, stroke symptoms, severe breathing difficulty, collapse, major bleeding, major injury, poisoning or immediate danger. |
| Emergency Department | Go to Wyong Hospital Emergency or call 02 4394 8000 for hospital contact | Central Coast LHD lists Emergency Departments at Gosford Hospital and Wyong Hospital. |
| Ask about a current inpatient | Call 02 4320 3248 | This is the Central Coast LHD patient enquiry number for loved ones and relatives. |
| General hospital enquiry | Call 02 4394 8000 | Ask for the ward, Emergency Department, Outpatients, Medical Day Unit, imaging, surgery or relevant service. |
| Outpatient location | Use Level 2 of the main hospital building | Wyong Hospital Outpatients is opposite the main reception; easiest access is via the main reception. |
| Feedback or complaint | Email CCLHD-Feedback@health.nsw.gov.au | For concerns, CCLHD recommends first speaking with the Nursing Unit Manager on the ward or area of concern. |
| Consumer Feedback Department | Call 02 4320 3920 | Monday to Friday, 8:00am to 4:30pm, if you need further help resolving a concern. |
| Mental health crisis line | Call 1800 011 511 | NSW Mental Health Line is available 24 hours for mental health support and triage. |
| 24-hour health advice | Call Healthdirect on 1800 022 222 | Registered nurses can help you decide whether to see a GP, manage at home or attend an Emergency Department. |
Wyong Hospital map, Emergency entry and outpatients location
Wyong Hospital is located on the Pacific Highway at Hamlyn Terrace. Healthdirect lists the address as 664 Pacific Highway, Hamlyn Terrace NSW 2259. The Emergency Department is accessible from the Pacific Highway. Outpatients is on Level 2 of the main hospital building, opposite the main reception.
Visitor rule video: smoke and vape free hospital grounds
This short Central Coast Health Promotion video is useful for visitors because NSW public hospital grounds are smoke-free. Use it as a quick reminder before attending Wyong Hospital.
| Destination | Where to go | Practical instruction |
|---|---|---|
| Emergency Department | Accessible from the Pacific Highway | Use Emergency for urgent or serious conditions. Call 000 if symptoms are life-threatening. |
| Main reception | Main hospital building | Use main reception for general check-in and directions. |
| Outpatients | Level 2, main hospital building, opposite main reception | Access via the main reception. Parking is at the front of the hospital. |
| Medical Day Unit | Block B, Level 3 | Use this location for booked Medical Day Unit treatments. |
| Medical Imaging | Wyong Hospital Medical Imaging Department | For nuclear medicine, MRI, CT, ultrasound or procedures, email referrals to CCLHD-MIBookings@health.nsw.gov.au or call 02 4320 2551. |
| Cancer Day Unit | Wyong Hospital Cancer Day Unit | Phone: 02 4394 4811. |
| Physiotherapy Outpatients | Via main entry, turn right, follow corridor to Outpatient Clinics, then Allied Health Outpatients | Appointment enquiries: 02 4394 8217. |
Emergency Department, urgent care and when to call 000
Call 000 immediately for chest pain, stroke symptoms, severe breathing difficulty, major bleeding, severe injury, collapse, poisoning, severe allergic reaction, unconsciousness or immediate danger.
| Emergency topic | Wyong Hospital / NSW Health detail | Action for patient or carer |
|---|---|---|
| Emergency Department availability | Central Coast LHD lists Emergency Departments at Gosford Hospital and Wyong Hospital. | Use Wyong Hospital ED for urgent care in the northern Central Coast area when clinically appropriate. |
| Emergency contact | Wyong Hospital phone is 02 4394 8000. | For life-threatening symptoms, call 000 rather than the hospital switchboard. |
| ED access | Emergency Department is accessible from the Pacific Highway. | Tell the driver to use the Pacific Highway hospital access for Emergency. |
| Waiting times | NSW Health provides an Emergency Department waiting-times website for major NSW hospitals. | Use wait-time information for planning only; emergencies are treated by clinical urgency. |
| Long Jetty and Woy Woy note | Central Coast LHD states Woy Woy Hospital and Long Jetty Healthcare Centre do not have Emergency Departments. | Wyong Hospital or Gosford Hospital may be the relevant ED depending on location and clinical urgency. |
| Need health advice but not sure what to do | Healthdirect nurses are available 24 hours on 1800 022 222. | Use Healthdirect for advice when symptoms are not immediately life-threatening. |
Emergency arrival checklist
Bring if safe
- Medicare card
- Photo ID
- Current medication list or medication packets
- Allergy information
- Recent discharge papers, referral or test results if relevant
- Contact details for GP, carer or next of kin
Tell triage staff quickly
- When symptoms started
- Whether symptoms are getting worse
- Any chest pain, breathing trouble, weakness, collapse or bleeding
- Pregnancy, recent surgery, serious medical history or blood thinners
- Interpreter, disability, mobility or cultural support needs
Outpatient appointments, clinic locations and phone contacts
Wyong Hospital Outpatients is on Level 2 of the main hospital building, opposite the main reception. Many outpatient clinics are referral-based. Some appointments are arranged after Emergency attendance, surgery, discharge or GP/specialist referral.
Important appointment rule: Do not assume all specialties are available at Wyong every day. Clinic days, doctors and contact numbers vary by service. Use the clinic table below and confirm using your appointment letter or the listed phone number.
Wyong Outpatients clinic contact table
| Clinic | Clinic days listed by CCLHD | Appointment / information contact |
|---|---|---|
| Cardiac, Dr Suri | Monday, Wednesday and Friday afternoons | 02 4394 7642 |
| Cardiology, Drs Ford & Spina | Tuesday afternoon | 02 4320 2357 |
| Endocrinology | Wednesday | 02 4320 3266 |
| Fracture / Orthopaedic | Monday and Wednesday, plus alternate Thursday mornings | 02 4320 5412 |
| Gastroenterology | All day Monday, three Tuesdays per month, two Fridays per month | 02 4320 2987 |
| Geriatric | Monday, Tuesday afternoon, Wednesday morning and all-day Thursday | 02 4394 8099 |
| Geriatric movement disorder clinic | Tuesday and Thursday once per month | 02 4320 5697 |
| Liver | Fortnightly all-day Friday | 02 4320 2390 |
| Maxillary Facial | Friday morning and Wednesday afternoon monthly | 02 4394 8149 |
| Microbiology | Monday morning and Wednesday afternoon | 02 4320 2432 |
| Nutrition | All day one Monday per month and weekly Thursday | 02 4320 3691 |
| Pre-admission | All day Tuesday and Thursday afternoons | 02 4394 7615 |
| Respiratory, Drs Hunter & Amirmalek | Monday to Thursday | 02 4394 7252 |
| Respiratory, Dr Sandeman | Monday morning | 02 4320 3107 |
Other appointment-related services
| Service | Wyong-specific detail | Contact / action |
|---|---|---|
| Antenatal clinic | Midwife-led antenatal clinics are held Monday to Friday at Wyong Hospital. | Wyong antenatal clinic: 02 4394 7520. Referral is via eReferral from your GP. |
| Orthopaedic outpatient clinic | Provided for patients after surgery or after Emergency attendance due to injury and referral to orthopaedic clinic. | All orthopaedic appointments: 02 4320 5412. |
| Medical imaging | Outpatient general imaging at Wyong is listed Monday to Friday, 8:00am to 4:00pm. | Email referral to CCLHD-MIBookings@health.nsw.gov.au or call 02 4320 2551. |
| Physiotherapy | Wyong physiotherapy outpatient services are accessed through main entry, Outpatient Clinics and Allied Health Outpatients. | Appointment enquiries: 02 4394 8217. Medical referral is required. |
| Central Coast Specialist Centre | Located at Gosford, not Wyong, but may be relevant for some specialist referrals. | Referrals are required; most services are bulk billed, with charges advised at booking if applicable. |
Appointment call script
“I have an appointment at Wyong Hospital. Can you confirm the clinic name, date, time, level, entrance, whether I need a referral, whether I need imaging or blood tests first, and who I should call if I need to change the appointment?”
Wyong Hospital services, departments and treatment areas
Wyong Public Hospital is part of Central Coast Local Health District. Healthdirect lists service areas including heart, drug and alcohol, gastroenterology, general medicine, mental health, ophthalmology and respiratory services. CCLHD also lists a wider district service directory, outpatient clinics, medical imaging, Medical Day Unit, Cancer Day Unit, physiotherapy, maternity-related outpatient care, surgery and Emergency access.
| Service area | What patients should know | Useful contact or location |
|---|---|---|
| Emergency Department | Emergency care is available at Wyong Hospital. Patients are treated by clinical urgency. | Main phone: 02 4394 8000. Call 000 for life-threatening symptoms. |
| Outpatients | Level 2, main hospital building, opposite main reception. | Use the clinic-specific phone number or your appointment letter. |
| Medical Day Unit | Located in Block B, Level 3. Operates Monday, Wednesday, Thursday and Friday 8:00am-4:30pm, and Tuesday 11:00am-7:30pm. | 02 4394 8111; fax 02 4394 1253; CCLHD-wyongmedicaldayunit@health.nsw.gov.au |
| Cancer Day Unit | Chemotherapy treatments are offered at Wyong Hospital Cancer Day Unit. Cancer consultations are also listed at the Cancer Centre, Wyong Hospital. | Cancer Day Unit Wyong: 02 4394 4811. |
| Medical Imaging | General outpatient imaging at Wyong is listed Monday to Friday, 8:00am-4:00pm. Ultrasound is listed Monday to Sunday, 8:00am-4:00pm in CCLHD referral information. | General/bookings: CCLHD-MIBookings@health.nsw.gov.au or 02 4320 2551. |
| Physiotherapy | Outpatient services include pre-surgical conditioning, post-surgical/fracture rehabilitation, musculoskeletal injury management, hydrotherapy, hand therapy and women’s health physiotherapy. | Wyong appointment enquiries: 02 4394 8217. Medical referral required. |
| Antenatal clinic | Midwife-led antenatal clinics are held Monday to Friday at Wyong Hospital. | Wyong antenatal clinic: 02 4394 7520. GP eReferral pathway. |
| Paediatric Unit | Wyong Hospital has a Paediatric Unit; visiting rules allow maximum two people with the child at a time, not including siblings. | Speak with the Nurse Unit Manager for special requirements. |
| Mental Health | Central Coast Mental Health Service sees people with moderate to severe mental health issues; mental health visiting hours differ from standard wards. | Mental Health Line: 1800 011 511. |
| Surgery | CCLHD provides surgery at both Gosford and Wyong hospitals. Your pre-admission clinic or surgery may take place at either hospital. | Waitlist Coordinator: 02 4320 2734, Monday-Friday 8:00am-4:00pm. |
Parking, accessible spaces, public transport and arrival tips
Central Coast LHD states that public parking is available in the car park at the front of Wyong Hospital’s main entrance. Accessible parking spaces for people with disabilities are located outside the main entrance.
| Parking / transport item | Wyong Hospital detail | Practical tip |
|---|---|---|
| Main parking | Public parking is available in the car park at the front of the main entrance. | Use the front car park for main reception, Outpatients and general visiting. |
| Accessible parking | Accessible parking spaces are located outside the main entrance. | Allow extra time if you need wheelchair access or close parking. |
| Emergency access | Emergency Department is accessible from the Pacific Highway. | Do not use the front parking area first if urgent Emergency access is needed. |
| Outpatients parking | Parking is located at the front of the hospital. | Enter through main reception, then go to Level 2, opposite main reception. |
| Public transport | Wyong Hospital is accessible by bus. | Check current Busways or Red Bus route maps before travelling. |
| Planning help | Transport routes can change. | Use Transport for NSW trip planning or local bus timetable links before an appointment. |
| Parking fees | The official CCLHD parking page lists parking availability for Wyong, but does not publish a Wyong-specific fee table on that page. | Check onsite signage and allow extra time. Do not assume Gosford Hospital parking fees apply to Wyong Hospital. |
Best arrival plan: for Outpatients, park at the front, enter through main reception and go to Level 2. For Emergency, use the Pacific Highway Emergency access and follow signs.
Visiting hours, Emergency visitors, paediatric visitors and mental health visiting
| Area | Current CCLHD visiting rule | What to check before visiting |
|---|---|---|
| General wards | General visiting hours for Gosford Hospital, Wyong Hospital and Woy Woy Hospital are 10:00am to 8:00pm. | Call the ward or patient enquiries if the patient is in isolation, high-care, or has special visitor requirements. |
| Emergency Department | Patients presenting to ED at Gosford or Wyong can have someone accompany them. | Children in ED should be accompanied by only one parent or guardian unless staff advise otherwise. |
| Paediatric Unit at Wyong Hospital | Maximum two people may stay with the child at a time, not including siblings. | Speak with the Nurse Unit Manager if special circumstances apply. |
| Mental Health | Monday-Friday 3:00pm to 8:00pm; weekends and public holidays 10:00am to 8:00pm. | Confirm with the mental health unit before visiting, because patient safety and care needs can affect visits. |
| ICU or high-care areas | CCLHD asks visitors to phone ahead to determine an appropriate time for ICU visits. | Call the hospital switchboard and ask for the relevant ward or unit. |
Do not visit if unwell: avoid visiting if you have cold, flu, vomiting, diarrhoea, fever or another contagious illness. Check with the ward if infection-control rules apply.
Surgery, pre-admission and what to do before your operation
Central Coast LHD provides surgery services at both Gosford and Wyong hospitals. Your pre-admission clinic appointment or surgery may take place at either hospital, so read the hospital name on your letter carefully.
| Surgery step | Official CCLHD detail | Patient action |
|---|---|---|
| Waitlist / booking questions | Contact Waitlist Coordinator on 02 4320 2734, Monday-Friday 8:00am-4:00pm. | Use this for surgery waitlist, booking procedures, cancellation, postponement or changed contact details. |
| Surgery location | Your surgery may be performed at either Gosford or Wyong Hospital. | Confirm the exact hospital and arrival area before travel. |
| Pre-admission clinic | You may need to attend a Pre-Admission Clinic; staff will contact you if required. | Bring X-rays, current medications and Medicare card. |
| Wyong pre-admission clinic | Wyong Outpatients list Pre-admission all day Tuesday and Thursday afternoons. | Contact: 02 4394 7615. |
| Smoking before surgery | All hospital grounds are smoke-free. CCLHD advises avoiding smoking at least two weeks before surgery to reduce complications. | Ask staff about nicotine replacement therapy or contact Quitline on 13 78 48. |
| If unwell before surgery | If your clinical condition changes, notify your GP, specialist or hospital. If you experience flu-like symptoms in the four days before surgery, contact 02 4320 2323. | Do not wait until arrival if you have fever, cough, sore throat, runny nose, fatigue, vomiting or diarrhoea. |
| Day of surgery arrival | Go to the admissions area near the hospital main entry; you will be checked in and details confirmed. | At Wyong, admitted surgical patients move to the Surgical Admissions Centre. |
| Support people | Because of limited space and privacy, support people are generally limited to one or two. | Tell staff if special circumstances mean the patient needs extra support. |
| Same-day discharge after anaesthetic | Recovery is usually 2-6 hours after the procedure or surgery for same-day patients. | A responsible adult should take you home and stay with you for 24 hours. |
| 24 hours after anaesthetic | Do not drive, drink alcohol, operate heavy machinery or sign important documents. | Plan transport and home support before the surgery day. |
Bring for pre-admission or surgery
Documents and cards
- Admission letter or surgery booking letter
- Medicare card
- Health fund details, if relevant
- Concession or pension card, if relevant
- WorkCover, CTP or other claim details, if relevant
- GP or specialist details
- Current X-rays or imaging if requested
Health and personal items
- All current medications in original packaging
- Allergy information
- Glasses, hearing aids, walking aids or mobility aids
- Comfortable clothes and supportive shoes
- Phone charger for longer stays
- Small personal items only; avoid valuables
- Contact details for the adult taking you home
Medicare, overseas patients, public hospital costs and billing questions
Wyong Hospital is a NSW public hospital. Many public hospital services for Medicare-eligible public patients are provided under Medicare arrangements, but fees can apply in specific situations such as overseas patients, private patient election, non-Medicare eligibility, compensable claims or certain outpatient billing conditions.
| Billing situation | What the official sources say | Action before attending |
|---|---|---|
| Healthdirect billing listing | Healthdirect lists mixed billing and says bulk billing is available with conditions, fees may apply. | Call the service before visiting if billing matters for your situation. |
| Medicare-ineligible / overseas patient | Central Coast LHD says patients ineligible for an Australian Medicare card are charged for all health services except listed exemptions. | Ask hospital staff about charges before non-emergency treatment where possible. |
| Reciprocal health care agreement | Medically necessary assessment and treatment may be covered where the reciprocal agreement applies and the patient does not elect private chargeable treatment. | Bring passport, visa and reciprocal eligibility evidence if relevant. |
| Compulsory mental health treatment | Overseas patient charges do not apply for involuntary admission or compulsory community ordered treatment for a mental health condition. | Ask the treating team or patient accounts if unsure. |
| Designated public health conditions | Assessment/treatment of designated public health conditions such as TB or sexually transmitted infections may be exempt. | Confirm with the treating team. |
| Asylum seekers and refugees | Services provided to asylum seekers and refugees with a bridging or temporary protection visa are listed as an exception. | Bring relevant visa or status documents. |
| Motor vehicle accident in NSW | Persons injured in a NSW motor vehicle accident who are not the driver at fault are listed as an exception. | Provide accident and insurer information as soon as possible. |
| Payment methods | Central Coast LHD says payment can be made by credit card, debit card or cash. | Ask patient accounts or hospital administration before planned non-emergency care. |
| Emergency and life-threatening illness | CCLHD states emergency and life-threatening illnesses will always be treated regardless of country of origin. | Call 000 or attend Emergency if urgent; billing questions can be handled after urgent assessment. |
Cost safety: Do not rely on old forum posts or third-party fee estimates. For personal billing questions, call Wyong Hospital on 02 4394 8000 or ask the relevant clinic/service before attending.
Patient support, feedback, medical records and safety concerns
Feedback and complaints
- Email CCLHD-Feedback@health.nsw.gov.au for feedback.
- For a concern, speak first with the Nursing Unit Manager on the ward or area involved.
- If you need further help, call Consumer Feedback Department on 02 4320 3920, Monday-Friday 8:00am-4:30pm.
- After hours, contact the Local Health District switchboard on 02 4320 2111 and ask for the After-Hours Nurse Manager.
If the patient is getting worse
- Tell nursing or medical staff immediately if you are worried.
- Use the NSW “Raise It” process if you or a loved one’s condition is getting worse and you need to escalate concern.
- You know yourself or your loved one best; do not stay silent if something feels wrong.
- For life-threatening deterioration, call 000.
Accessing your health information
| Need | How it works | Important note |
|---|---|---|
| Access medical record | You can request access to personal health information held by NSW Health. | You will need to apply in writing and provide identification. |
| Copy of record | A fee may be charged if you request copies of health information or your health record. | Use the access to clinical information application process. |
| Privacy | Health information is handled under NSW privacy and health records laws. | Ask staff if you need translated privacy information or help completing forms. |
Call scripts before visiting Wyong Hospital
For outpatient appointment
- “Which clinic am I booked into and what phone number should I use for changes?”
- “Is the appointment on Level 2 Outpatients, Medical Imaging, Medical Day Unit or another area?”
- “Do I need a GP referral, eReferral or discharge referral?”
- “Should I bring scans, blood results, medication list or previous discharge papers?”
- “Is there any cost, bulk billing condition or Medicare issue I should know before attending?”
For surgery, ward visit or Emergency
- “Is the surgery at Wyong Hospital or Gosford Hospital?”
- “What time should I arrive and where is the admissions area?”
- “Is the patient on a ward with standard visiting hours or different rules?”
- “Where should I park for main entry, Outpatients or Emergency?”
- “Who should I call if the patient’s condition seems to be getting worse?”
Official Wyong Hospital links for contact, clinics, parking and patient actions
| User task | Official link |
|---|---|
| Main Central Coast LHD website | Central Coast Local Health District |
| Wyong Hospital contact details | CCLHD Contact Us |
| Emergency information | Emergency Information |
| Getting to Wyong Hospital | Getting Here |
| Parking information | Parking |
| Visiting hours | Visiting Hours |
| Wyong Hospital destinations | Wyong Hospital destinations |
| Outpatients location | Outpatients – getting here |
| Clinic contacts | Outpatient Clinics |
| Medical Day Unit | Medical Day Unit – Wyong |
| Cancer services contact | Contact Cancer Services |
| Surgery information | Surgery – Having an operation |
| Overseas patients | Overseas Patients |
| Healthdirect listing | Wyong Hospital on Healthdirect |
Wyong Hospital FAQs
What is the address of Wyong Hospital?
Wyong Hospital is located on the Pacific Highway at Hamlyn Terrace NSW 2259. Healthdirect lists the address as 664 Pacific Highway, Hamlyn Terrace NSW 2259.
What is the main phone number for Wyong Hospital?
The main phone number for Wyong Hospital is 02 4394 8000.
Does Wyong Hospital have an Emergency Department?
Yes. Central Coast Local Health District lists Emergency Departments at Gosford Hospital and Wyong Hospital. For life-threatening emergencies, call 000.
Where is Wyong Hospital Emergency Department access?
Central Coast Local Health District says Wyong Hospital Emergency Department is accessible from the Pacific Highway.
Where is Wyong Hospital Outpatients?
Wyong Hospital Outpatients is located on Level 2 of the main hospital building, opposite the main reception. The easiest access is via the main reception.
How do I contact Wyong Hospital patient enquiries?
For enquiries about a relative or loved one who is a patient at Wyong Hospital, call Central Coast Local Health District patient enquiries on 02 4320 3248.
What are Wyong Hospital visiting hours?
General visiting hours for Wyong Hospital are 10:00am to 8:00pm. Emergency, paediatric, mental health and high-care areas may have different visitor rules.
Where is parking at Wyong Hospital?
Public parking is available in the car park at the front of the main entrance. Accessible parking spaces are located outside the main entrance.
What is the phone number for Wyong Hospital Medical Day Unit?
Wyong Hospital Medical Day Unit can be contacted on 02 4394 8111. It is located in Block B, Level 3.
What should I bring to a Wyong Hospital appointment?
Bring your appointment letter, Medicare card, referral if required, current medicines, allergy information, recent test results or imaging if requested, and contact details for your GP or carer.
Source and update note
This guide is based on official Central Coast Local Health District / NSW Health pages for Wyong Hospital contact details, Emergency information, getting here, parking, visiting hours, Wyong Hospital destinations, Outpatients, clinic contacts, Medical Day Unit, Cancer Day Unit, surgery, overseas-patient billing, patient feedback and Healthdirect service information.
Hospital contacts, clinic days, visitor rules, parking arrangements, billing conditions and service availability can change. Confirm appointment-specific, personal or urgent details directly with Wyong Hospital or Central Coast Local Health District before travelling.
This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.