Mater Hospital Sydney address, appointments and contact guide
Mater Hospital Sydney, officially presented as Mater Hospital North Sydney, is a private hospital at 25 Rocklands Road. This guide covers the main switchboard, specialist appointments, online admission, pre-admission help, maternity contact, parking, public transport, visiting and urgent-care planning.
The current official Mater Hospital pages checked for this guide do not list a general public Emergency Department. Do not travel to Mater for unplanned emergency care unless a treating clinician or emergency service specifically directs you there.
Verified address, hospital type and map
- Official name
- Mater Hospital North Sydney
- Common search name
- Mater Hospital Sydney
- Hospital type
- Private hospital
- Street address
- 25 Rocklands Road, North Sydney NSW 2060
- Main phone
- (02) 9900 7300
- Main entrance
- Rocklands Road; the official hospital page lists entrance access from 6:00am to 8:00pm.
- Patient drop-off
- Available at the main Rocklands Road entrance and at the rear Mater Clinic entrance via the car park. Vehicles must remain attended.
Choose the correct appointment or admission pathway
New specialist appointment
Use the official specialist directory, select Mater Hospital where available and contact the relevant specialist’s rooms. A hospital switchboard cannot confirm every doctor’s consultation availability.
Already seeing a specialist
Contact the specialist’s rooms for consultation dates, referral questions, procedure instructions and changes to the hospital booking.
Planned hospital admission
After your doctor arranges the procedure, complete the hospital’s online Admission Form and Health History Form at least five days before admission where possible.
Admission-form assistance
Mater Patient Services is listed on 1300 052 602, Monday to Friday, 7:00am to 5:00pm.
Pre-admission questions
For allergies, special needs, dietary requirements or admission preparation, contact the pre-admission coordinator on (02) 9900 7494.
Maternity enquiry
Contact Mater Maternity on (02) 9900 7690 for maternity booking information, tours and maternity-specific guidance.
How appointments and hospital admissions work
Mater is a private hospital, so a specialist consultation and a hospital admission are normally separate steps. Completing an admission form does not create a specialist appointment or procedure booking.
What you need for online admission
Have these details ready
- Mobile phone and email address
- Medicare, pension or pharmaceutical benefit card
- Private health insurance, DVA or workers compensation details
- Current medications, including strength and dose
- Medical and surgical history
- Personal and next-of-kin details
- Enduring guardian or advance-care information where relevant
- Credit or debit card if a pre-admission payment is required
Online-admission timing
The official portal says registration can take approximately 15–45 minutes depending on medical history.
After submission, the hospital sends a confirmation email acknowledging receipt of the pre-admission information.
Need help? Call Patient Services on 1300 052 602.
What to bring for a procedure or hospital stay
Documents
- Doctor’s letters and consent forms
- Relevant reports, X-rays and scans
- Medicare and health-fund cards
- DVA, pension, WorkCover or claim information if applicable
Medicines
- Current medicines in original labelled containers
- An up-to-date medication and dose list
- Vitamins and over-the-counter medicines you use
- Any prescription or medication instructions requested
Personal items
- Comfortable clothing and toiletries if staying overnight
- Glasses, hearing aids, dentures or mobility aids
- A small labelled bag rather than large luggage
- Only limited money and no unnecessary valuables
Emergency and urgent-care guidance
Life-threatening situation
Call 000 immediately for a life-threatening illness or injury. Do not delay ambulance care to call hospital reception or search for parking.
Nearby public Emergency Department
Northern Sydney Local Health District lists a 24-hour Emergency Department at Royal North Shore Hospital, Reserve Road, St Leonards NSW 2065.
RNSH main phone: (02) 9926 7111
For a detailed independent guide to another nearby private facility, see our North Shore Private Hospital appointment and contact guide.
Parking, drop-off and public transport
Mater Hospital parking rates
| Parking time | Officially listed charge |
|---|---|
| 0–15 minutes | Free |
| 15–60 minutes | $8.50 |
| 1–2 hours | $10.50 |
| 2–3 hours | $17 |
| 3–4 hours | $19 |
| 4–5 hours | $26 |
| 5–6 hours | $31 |
| 6–7 hours | $36 |
| 7+ hours | $41 |
| Lost ticket | $45 |
Where to enter
Mater Hospital and Mater Clinic parking is available 24/7, subject to space, with entry from 25 Rocklands Road.
Additional paid parking is available at the Poche Centre car park, entered from 40 Rocklands Road. Limited street parking may also be available.
Public transport
Victoria Cross and Crows Nest Metro stations are each described by the hospital as approximately a 10–15-minute walk away.
North Sydney and St Leonards train stations are also within walking distance, and buses operate along the Pacific Highway.
Parking charges are calculated per entry, per day, from 6:00am to 6:00am the following day. Rates can change, so check the official Mater getting-here page before travelling.
Visiting hours and entrance access
General visiting
Mater supports flexible visiting. Before 10:30am, patients may be occupied with treatment and their care team.
Maternity visiting
The official hospital page lists maternity visiting from 3:00pm to 8:00pm daily.
Patient rest period
A rest period is encouraged from 1:00pm to 3:00pm to support patient wellbeing.
Hospital entrance
The entrance is open from 6:00am to 8:00pm. For access outside these hours, liaise with the Nurse Unit Manager or Nurse in Charge.
Ward-specific restrictions
Intensive care, maternity, infection-control and treatment needs can affect visiting. Confirm with the ward before making a special journey.
Patient privacy
Hospital staff may be unable to disclose patient or clinical information without the appropriate consent.
Hospital services and patient facilities
The official Mater facilities page describes a 223-bed private hospital with intensive care, orthopaedic and rehabilitation wards and a large maternity unit.
Clinical specialties
Listed specialties include obstetrics, orthopaedics, cardiology, cancer care, surgery, lung and vascular medicine, ENT, urology, endocrine surgery and neurosurgery.
Mater Maternity
Mater offers private maternity care, birthing suites, a special care nursery, education programs and pre-admission midwife appointments.
Pharmacy
Epic Pharmacy supports hospital inpatients. The listed pharmacy phone is (02) 9068 9560.
Interpreter assistance
Patients, families and carers who do not speak English as a first language, or who have a hearing impairment, can request a professional interpreter during the hospital stay.
Hospital amenities
Listed amenities include cafés, pharmacy, gift shop, chapel, healing garden, room-service meals and patient Wi-Fi.
Special requirements
Add dietary, accessibility and other important needs to the admission form or contact pre-admission on (02) 9900 7494.
For comparison with another Sydney private teaching hospital, see the Macquarie University Hospital guide. Our Norwest Private Hospital guide explains a different private-hospital appointment and admission model.
Mater Maternity booking contacts
- Maternity phone
- (02) 9900 7690
- Maternity email
- mater.maternitybookings@svha.org.au
- Hospital registration
- Complete the official Online Admission Registration Form.
- After booking
- Continue care with your obstetrician, who provides pregnancy and hospital-attendance instructions.
Maternity registration needs
- Mobile phone access
- Medicare information
- Private health insurance details, if applicable
- Medical and surgical history
- Current medicines and doses
- Personal and next-of-kin details
Private hospital costs and insurance questions
Hospital charges
Hospital accommodation, theatre and prosthesis-related charges may be subject to your policy, excess, co-payment or self-funded arrangement.
Separate provider bills
Surgeon, anaesthetist, assistant, consultants, imaging, pathology, allied health and pharmacy charges may be billed separately.
Ask before admission
Confirm procedure item numbers, insurer approval, exclusions, excess, co-payment and expected provider gaps before signing financial consent.
Helpful official Mater Hospital links
Searching for the Queensland public hospital instead? Use our separate Mater Hospital Brisbane guide. The Brisbane and North Sydney facilities have different operators, addresses, appointment pathways and emergency services.
Mater Hospital Sydney FAQs
What is the address of Mater Hospital Sydney?
Mater Hospital North Sydney is located at 25 Rocklands Road, North Sydney NSW 2060.
What is the Mater Hospital North Sydney phone number?
The main hospital switchboard number is (02) 9900 7300.
Is Mater Hospital Sydney a public or private hospital?
Mater Hospital North Sydney is a private hospital. Specialist, hospital and other provider fees may apply depending on your treatment and funding arrangement.
How do I make a specialist appointment at Mater Hospital?
Use the official specialist directory and contact the relevant specialist’s rooms. If you already have a referral or doctor, use the contact details supplied by that doctor’s practice.
How do I complete my Mater Hospital admission?
Once your doctor has arranged a hospital visit, complete the official online Admission Form and Health History Form at least five days before admission where possible.
Who can help with the online admission form?
Mater Patient Services is listed on 1300 052 602, Monday to Friday, 7:00am to 5:00pm.
Does Mater Hospital North Sydney have a public Emergency Department?
The official Mater pages checked for this guide do not list a general public Emergency Department. Call 000 for a life-threatening emergency. Northern Sydney Local Health District lists a 24-hour Emergency Department at Royal North Shore Hospital in St Leonards.
What are the Mater Hospital visiting hours?
Mater supports flexible general visiting, although patients may be receiving treatment before 10:30am. Maternity visiting is listed as 3:00pm to 8:00pm daily, and a rest period is encouraged between 1:00pm and 3:00pm.
How much does parking cost at Mater Hospital Sydney?
The current official page lists the first 15 minutes as free, $8.50 for 15–60 minutes and increasing time-based charges up to $41 for seven hours or more. Check the official parking page because rates may change.
How do I contact Mater Maternity?
Call Mater Maternity on (02) 9900 7690 or use the official Mater Maternity page for booking, obstetrician, education and tour information.
Can Mater arrange an interpreter?
Yes. The hospital states that patients, families and carers who do not speak English as a first language, or who have a hearing impairment, can request a professional interpreter during the hospital stay.
Source and safety note
This is an independent patient and visitor guide, not the hospital’s appointment or admission system and not medical advice. Details were checked against official St Vincent’s Private Hospitals, Mater Hospital North Sydney, Mater Maternity and Northern Sydney Local Health District sources. Phone numbers, parking charges, specialist availability, fees, visitor arrangements and admission instructions can change. Follow your latest doctor, hospital, maternity or admission instructions.