Princess Alexandra Hospital Brisbane address and appointment guide
Princess Alexandra Hospital, commonly called PA Hospital, is a major Queensland public hospital at 199 Ipswich Road, Woolloongabba. This guide gives patients, carers and visitors the practical information needed to find the correct entrance, understand the specialist referral process, change an appointment, attend Emergency, park, use public transport and contact hospital support services.
For non-urgent Queensland health advice, call 13 HEALTH on 13 43 25 84 and speak with a registered nurse.
Verified address, contact details and map
- Official name
- Princess Alexandra Hospital
- Common name
- PA Hospital or PAH
- Street address
- 199 Ipswich Road, Woolloongabba Qld 4102, Australia
- Main switchboard
- (07) 3176 2111
- Health service
- Metro South Health, Queensland Health
- General visiting hours
- Every day from 10am to 8pm
- Emergency access
- Cornwall Street entrance
- Outpatient arrival
- Arrive 15 minutes before the appointment unless instructed otherwise
Choose the correct next action
How to get a specialist outpatient appointment
Princess Alexandra Hospital does not have one public booking button for every specialist clinic. Most first outpatient appointments start with a GP or treating clinician referral. The hospital assesses the referral before deciding whether it is accepted and how urgently the patient needs to be seen.
Change, cancel or confirm an appointment
- Open the latest appointment letter or SMS.
- Confirm the clinic name, hospital, date, time and location.
- Find the clinic phone number printed on the front of the letter.
- Call that clinic as soon as possible if the patient cannot attend.
- Have the patient’s full name, date of birth and appointment details ready.
- Write down any replacement date, time, building and preparation instructions.
- If the clinic cannot be identified, call the switchboard on (07) 3176 2111 and ask for the relevant outpatient clinic.
Why there is no single cancellation number
PA Hospital contains many specialist services, and each clinic may use a different booking or administration number. For example, medical imaging, neurology, kidney services and endoscopy publish separate contact numbers.
Using the number on the appointment letter routes the request directly to the clinic responsible for the booking.
Search the official Metro South Health service directory if you know the specialty but cannot find the letter.
What to bring and what to do on arrival
Appointment letter
Bring the paper or digital appointment letter and follow all clinic-specific instructions shown on it.
Medicare and concession cards
Bring the Medicare Card or Medicare app access and any relevant Health Care Card, Veteran Card or other concession card.
Tests and medical reports
Bring relevant test results, medical reports, X-rays, bone scans, ultrasounds or other imaging requested by the clinic.
Medicine list
Prepare an up-to-date list of prescribed and non-prescribed medicines, including doses where possible.
GP details
Bring the GP’s name and contact details so the clinic can confirm where correspondence should be sent.
Waiting time
Metro South Health asks patients to allow at least two hours and suggests bringing something to do while waiting.
Emergency Department entrance and urgent-care information
Emergency access
The Princess Alexandra Hospital Emergency Department has its own entrance from Cornwall Street. For Emergency and after-hours admissions between 8:30pm and 5:30am, use the Emergency Department entrance.
- Call 000 for life-threatening emergencies.
- Do not wait for an outpatient appointment when emergency care is needed.
- Emergency patients are assessed according to clinical urgency.
- Bring identification and medicine information if this can be done safely.
Live Emergency Department information
Queensland Health publishes a PA Hospital Emergency Department page with current operational and wait-time information. Displayed estimates can change and do not determine clinical priority.
PA Hospital Emergency is listed as open 24 hours a day, 365 days a year. Patients needing immediate life-saving treatment are prioritised through triage.
Check official Queensland Health PA Hospital ED information.
Main entrance, hospital maps and internal wayfinding
Main hospital building
Use the Ipswich Road entrance for the main hospital. Reception is located to the left after entering, where staff and volunteers can provide directions.
Emergency Department
Use the separate Cornwall Street entrance for Emergency and specified after-hours admissions.
Orange and Blue sides
The main hospital is divided into Orange Side and Blue Side areas. Follow the colour-coded signs and use the corresponding lifts.
Ward names
Ward names generally indicate their hospital level. Use the letter and official level map rather than guessing from the ward number.
Wheelchair access
Hospital entrances are wheelchair accessible, including access to levels 1 and 2 through the Cornwall Street entrance.
Construction changes
PA Hospital is expanding, so entrances, traffic flow, parking or pedestrian routes may change. Allow extra time and follow current signs.
Parking costs, concession parking and drop-off areas
Metro South Health lists two privately operated multi-level car parks near PA Hospital. There is no other visitor parking on the hospital grounds, and surrounding streets have Brisbane City Council time limits.
Wilson Parking
Located at the corner of Ipswich Road and O’Keefe Street, with entry from Ipswich Road. A walkway connects the car park to the hospital’s main foyer.
- Concessional parking is available for eligible users.
- Accessible parking is on Level 4.
- A green phone near the Level 5 walkway can be used to request wheelchair help.
- A 1.5% surcharge applies to credit-card payments.
First Parking
Located opposite the hospital on Ipswich Road, with vehicle entry from Wolseley Street. A bridge and walkway connect it to the main hospital foyer.
- The official hospital page lists a $22 flat daily rate.
- An online Express rate may be available through the parking operator.
- This car park does not offer PA Hospital concession parking.
- Charges recommence at 4am each day.
| Wilson Parking duration or product | Official rate from 2 February 2026 |
|---|---|
| 0–30 minutes | $7 |
| 30–60 minutes | $15 |
| 1–1.5 hours | $21 |
| 1.5–2 hours | $28 |
| 2–3 hours | $35 |
| More than 3 hours / daily maximum | $37 |
| Motorbike, up to 24 hours | $18 |
| Five-day visitor parking pass | $85 |
Bus, train, shuttle and drop-off options
PA Hospital Busway Station
The hospital has a bus station on campus. Routes commonly stopping there include 66, 169, 139 and 209.
Ipswich and Cornwall streets
Buses also use stops on Ipswich Road and Cornwall Street. Check live Translink information before travelling.
Train connection
Metro South Health lists Park Road as the closest station, with a wheelchair-accessible connecting busway to the hospital.
Free PAH shuttle
The wheelchair-accessible shuttle runs between Ipswich Road and the main hospital approximately every 15 minutes on weekdays from 8am to 3:30pm.
Main-building drop-off
Short drop-off and pick-up areas can be accessed through the Ipswich Road and Cornwall Street entrances. Vehicles may stop only briefly.
Emergency drop-off
Use the Cornwall Street Emergency entrance for an Emergency Department patient drop-off or pickup.
Use the official Translink journey planner or call 13 12 30 for current public-transport routes, disruptions and arrival times.
Visiting hours and patient support
General visiting hours
General PA Hospital visiting hours are every day from 10am to 8pm.
If a visitor cannot attend during these hours, the hospital may be able to arrange another time. Speak with the staff member in charge of the ward. Clinical needs and individual ward rules can affect access.
Interpreter services
Metro South Health provides free professional interpreters for hospital stays and appointments. Interpreters can assist in person, by telephone or by video and are available 24 hours a day, seven days a week.
Call (07) 3176 5882 or email metrosouthinterpreters@health.qld.gov.au.
First Nations liaison support
Aboriginal and Torres Strait Islander patients, families and carers can request cultural support. The PA Hospital Liaison Officer phone is (07) 3176 7073.
Deaf or hard-of-hearing support
Ask staff about the hospital communication kit or use the National Relay Service when making contact.
Telehealth
Some appointments may be suitable for telephone or video consultation. Ask the GP or clinic whether telehealth is appropriate for the appointment.
Health records, feedback and complaints
Accessing a health record
Patients have the right to request information held in their Metro South Health medical record. A certified identity document, such as a passport, birth certificate or driver licence, may be required.
Accessing another person’s record normally requires their written authorisation or legal authority to act for them.
PA Hospital Patient Liaison Office
Patients and visitors can raise an immediate issue with hospital staff or contact Patient Liaison.
Phone:
(07) 3176 5598
Email:
PAH_PLO@health.qld.gov.au
Feedback can be submitted without giving a name, but Metro South Health cannot respond when no contact details are provided.
Hospital services
Princess Alexandra Hospital is a tertiary hospital providing emergency, medical, surgical, mental-health, rehabilitation and specialist services. Metro South Health describes it as providing care across major medical specialties except obstetrics.
For other Brisbane hospital pathways, see the Mater Hospital Brisbane guide, Greenslopes Hospital guide and Brisbane Private Hospital guide. For another major Queensland tertiary hospital, see the Gold Coast University Hospital guide.
Official links for patients and visitors
Princess Alexandra Hospital Brisbane FAQs
What is the address of Princess Alexandra Hospital Brisbane?
Princess Alexandra Hospital is at 199 Ipswich Road, Woolloongabba Qld 4102, Australia.
What is the PA Hospital main phone number?
The main switchboard number is (07) 3176 2111.
Is Princess Alexandra Hospital open 24 hours?
Yes. Metro South Health lists Princess Alexandra Hospital as open 24 hours a day. Call 000 for a life-threatening emergency.
Where is the PA Hospital Emergency entrance?
The Emergency Department entrance is on Cornwall Street. Emergency and after-hours admissions between 8:30pm and 5:30am also use this entrance.
How do I get an outpatient appointment?
Most appointments begin with a referral from a GP or treating clinician. The hospital assesses the referral and, if accepted, sends a referral receipt and later confirms the appointment by letter or SMS.
How do I change or cancel an appointment?
Call the clinic-specific phone number printed on the front of the appointment letter. Contact the clinic as soon as possible if the patient cannot attend.
What should I bring to an outpatient appointment?
Bring the appointment letter, Medicare Card, relevant concession cards, requested test results and medical scans, a current medicine list and the GP’s contact details.
How early should I arrive?
Metro South Health asks outpatients to arrive 15 minutes before the appointment and check in at clinic reception.
How long should I allow for the appointment?
The official outpatient guidance asks patients to allow at least two hours, although the actual time depends on the clinic, tests and activity that day.
Are public outpatient appointments free?
Metro South Health states that the appointment is free when the patient attends as a public patient and has a Medicare Card. Bring the card or Medicare app access to every appointment.
What are the visiting hours?
General visiting hours are every day from 10am to 8pm. Ask the ward about patient-specific restrictions or an out-of-hours visit.
How much does PA Hospital parking cost?
Metro South Health’s 2026 information lists Wilson Parking rates from $7 for up to 30 minutes to a $37 daily maximum. First Parking lists a $22 flat daily rate. Check the official parking page for current prices.
Does PA Hospital offer concession parking?
Yes. Eligible patients, carers and visitors can apply for concession parking for the Wilson car park. The completed form must be submitted to the Car Park Administration Officer at the Information Desk, Ground Floor, Building 1.
What public transport goes to PA Hospital?
Routes including 66, 169, 139 and 209 commonly use the PA Hospital Busway Station. Park Road is the closest train station with a connecting busway. Check Translink before travelling.
How do I arrange a free interpreter?
Ask the clinic or hospital to arrange an interpreter, or contact Metro South Interpreter Services on (07) 3176 5882 as soon as the appointment details are received.
Source and safety note
This is an independent patient and visitor guide, not the PA Hospital booking system and not medical advice. Information was checked against current Metro South Health and Queensland Health sources covering the hospital address, switchboard, Emergency access, outpatient referrals, appointment preparation, parking rates, transport, maps, visitor hours, interpreter services, First Nations liaison support, health-record access, feedback and hospital expansion. Always follow the latest appointment letter, treating team instructions and current official hospital updates.