Northern Hospital Epping Epping: Address & Appointment Info

Public hospital • Northern Health • Epping

Northern Hospital Epping address and appointment guide

Northern Hospital Epping is a Northern Health public hospital at 185 Cooper Street, Epping. This guide brings together the details patients and visitors commonly need: address, switchboard, 24-hour Emergency, Specialist Clinics referrals and appointments, parking prices, buses, visiting hours, hospital map and official action links.

Call 000 for a life-threatening emergency.
Northern Hospital Epping’s Emergency Department treats adults and children 24 hours a day. Patients are assessed and treated according to clinical urgency, not arrival order.

Verified address, map and hospital details

Official name: Northern Hospital Epping
Health service: Northern Health
Hospital type: Public acute hospital
Street address: 185 Cooper Street, Epping VIC 3076
Main phone: (03) 8405 8000
Specialist Clinics: (03) 8405 8335
Emergency care: 24 hours a day, 7 days a week for adults and children
General visiting: 8:00am–8:00pm daily, with exceptions for some units

Check the address on your appointment letter: Northern Health services may be delivered at Northern Hospital Epping, Northern Specialist Care, Broadmeadows Hospital, Craigieburn Community Hospital, Kilmore District Hospital or another location. Northern Specialist Care is at 230 Cooper Street, not the main hospital address at 185 Cooper Street.

Choose the right next step

Life-threatening symptoms

Call 000. Do not wait for a clinic appointment, online response or hospital switchboard transfer.

Serious illness or injury

Go to Northern Hospital Epping Emergency Department. It operates 24/7 and treats both adults and children.

New specialist appointment

See your GP or treating practitioner. Northern Health Specialist Clinics generally require a referral, which is reviewed for clinical need and urgency.

Existing appointment

Use the number and location on your letter or SMS. For Specialist Clinics enquiries, call (03) 8405 8335.

Change appointment

Submit the official Specialist Clinics enquiry form or call as early as possible. Less than 24 hours’ notice may be recorded as a missed appointment.

Interpreter needed

Ask your GP to record the language requirement on the referral. You can also call TIS on 131 450.

How to get a Specialist Clinics appointment

Northern Health does not generally provide immediate self-booking for public specialist care. The appointment pathway starts with a referral and clinical assessment.

See your GP or treating health professional. Explain the problem, previous treatment and how the condition affects you. If specialist assessment is appropriate, ask the practitioner to prepare a referral containing the required clinical information.

Use the official service information. Review the Northern Health Specialist Outpatient Clinics page to confirm that the service is available and understand the referral pathway.

Wait for clinical review. A Northern Health clinician assesses the referral and decides whether it is accepted, how urgent the need is and when an appointment should be offered. Waiting time depends on clinical priority and clinic demand.

Watch for appointment communication. Northern Health may send appointment details by SMS, email or letter. An appointment arranged within 24 hours may be communicated by phone.

Confirm the correct location and appointment type. Check whether the appointment is at Northern Hospital Epping or another Northern Health site and whether it is in person, by telephone or by video.

Prepare documents and attend. Follow the instructions on your latest letter or SMS. Arrive with the requested cards, medicines, scans and reports.

If your condition worsens while waiting: see your GP. Northern Health says the GP can submit a new referral with updated clinical information, which a clinician will review to decide whether an earlier appointment is required. Use 000 or Emergency for urgent or life-threatening deterioration.

Manage, reschedule or cancel an appointment

Find your appointment details. Have the clinic name, appointment date, patient name, date of birth and Northern Health UR number available if known.

Open the official enquiry form. Use the Specialist Outpatient Clinic Enquiries form to request rescheduling, cancellation, contact-detail updates or assistance.

Or contact Specialist Clinics. Call (03) 8405 8335 as soon as you know you cannot attend.

Wait for confirmation. A rescheduling request is reviewed and may return you to the waiting list. Do not assume the appointment has changed until Northern Health confirms it.

Important cancellation warning

Northern Health states that cancelling a Specialist Clinics appointment closes the referral. If you need another appointment later, you may need to return to your GP for a new referral.

A request to reschedule is different from cancellation. Rescheduling depends on clinical review, safety and appointment availability.

Less than 24 hours’ notice may be recorded as “did not attend”. Two consecutive missed appointments without adequate notice or reason may result in discharge from the clinic.

Appointment types and what to expect

In-person appointment

Attend the hospital or clinic location printed on the latest appointment letter or SMS. Do not assume every Northern Health clinic is held at Epping.

Telephone appointment

For a morning appointment, the clinician may call between 8:30am and 12:30pm. For an afternoon appointment, the call may come between 1:00pm and 5:00pm.

Unknown caller ID

The clinician’s call may display as an unknown number. If you miss the call, use the contact details on your letter or SMS to reschedule.

Video appointment

You may request a virtual appointment through the enquiry form or by calling Specialist Clinics, but clinical staff decide whether it is appropriate.

If you are unwell

Do not attend in person with sudden vomiting or diarrhoea, flu-like symptoms or an unexplained generalised rash. Contact the clinic about telephone, video or rescheduling options.

Clinic delay

Appointment times may be affected when clinicians need to respond to emergencies or complex patient needs. Allow additional time for your hospital visit.

What to bring to a Specialist Clinics appointment

Cards and appointment details

Appointment letter or SMS details
Medicare card or Veterans’ Affairs card
Health Care or concession card, if applicable
TAC or WorkCover claim number, if relevant
Photo identification if requested

Medical information and personal aids

Relevant X-rays, scans, ultrasounds, results and reports
Current medicines or an accurate medicine list
Over-the-counter, herbal and vitamin products
Adverse-drug alert card, if you have one
Glasses, hearing aids or walking aid
A written list of questions for the specialist

Follow clinic-specific preparation instructions if they differ from this general checklist. Some tests or procedures may require fasting, medication changes or another person to take you home.

Emergency Department and urgent-care choices

Northern Hospital Emergency Department

The Emergency Department provides 24-hour care for adults and children with serious illness or injury. A triage nurse assesses each patient, and those with the most urgent medical needs are treated first.

Call 000 for immediate danger or life-threatening symptoms.
Bring Medicare details, identification and a medicine list if it is safe to do so.
Tell triage staff immediately if the patient’s condition worsens while waiting.
Do not use Specialist Clinics forms for an emergency.

Read Northern Health’s official urgent and emergency guidance.

Non-life-threatening urgent care

Northern Health recommends considering the Victorian Virtual Emergency Department for non-life-threatening emergencies. It operates by video and is available throughout Victoria 24 hours a day.

A device with a camera is required. Interpreter services are available.

Open the official Victorian Virtual Emergency Department.

Healthdirect also provides health advice on 1800 022 222.

Northern Hospital Epping parking fees

Northern Health currently lists the following public parking charges for Northern Hospital Epping:

Free 0–30 minutes

$8.50 30 minutes–1 hour

$15.50 1–2 hours

$17.50 2–3 hours

$21.00 3–4 hours

$23.00 4–5 hours

$26.00 More than 5 hours

$26.00 Maximum daily charge

Concession parking

The listed concession and pension parking fee is $8.

Keep the parking ticket.
Before leaving, take the ticket and concession card to the Car Park Office between 10:00am and 6:00pm.
Outside those hours, ask at Reception.
Ask the healthcare team about financial-hardship assistance if needed.

Other parking details

Lost ticket: $26
Disabled parking bays are at the front of the car park.
Drop-off points are available at the main entrance.
Wheelchairs can be borrowed from Reception.
Free parking is listed for dialysis patients and families or carers of aged-care residents.

Parking prices and eligibility rules can change. Check the official hospital page and signs at the car park before entering.

Bus routes, hospital entrance and wayfinding

Bus routes

Northern Health lists routes 358, 555, 556, 577, 569 and 901 as stopping outside Northern Hospital Epping.

Main drop-off

Patient drop-off points are available at the main entrance on the Cooper Street side of the hospital.

Mobility assistance

Accessible parking bays are at the front of the car park. Ask Reception if a wheelchair is required.

Before entering the hospital: check the department name, entry number, floor and ward on your letter. The official map identifies the main entry, Emergency Department, radiology, cardiology, MRI, allied health, wards, lifts and other key areas.

Open the official Northern Hospital Epping wayfinding map.

Visiting hours and ward exceptions

General wards

General Northern Health visiting hours are 8:00am–8:00pm, seven days a week.

Maternity

The listed maternity visiting period is 2:00pm–8:00pm. Partner and support-person arrangements may differ.

Wards 8 and 23

Visiting hours are listed as 12:00pm–8:00pm.

Intensive Care Unit

ICU visiting hours are listed as 12:00pm–8:00pm. Contact the unit for patient-specific arrangements.

Emergency Department

Only one visitor at a time is generally allowed, except for compassionate circumstances and at the Nurse in Charge’s discretion.

Before visiting

Confirm the patient’s ward and current visitor rules by calling the switchboard on (03) 8405 8000.

Helpful patient contacts and official links

Northern Hospital Epping address, parking, transport and map Specialist Outpatient Clinics service information Appointment types, preparation and contact guidance Change an appointment or submit a clinic enquiry Emergency, virtual emergency and urgent-care choices Northern Hospital Epping wayfinding map

Related Melbourne hospital guides

For another Northern Health location, see the Broadmeadows Hospital guide.

The Austin Hospital guide covers Emergency and Specialist Clinics access in Heidelberg.

For a major Parkville public hospital, use the Royal Melbourne Hospital guide.

For western Melbourne emergency and outpatient information, see the Sunshine Hospital guide.

Northern Hospital Epping FAQs

What is the address of Northern Hospital Epping?

Northern Hospital Epping is at 185 Cooper Street, Epping VIC 3076.

What is Northern Hospital Epping’s main phone number?

The main switchboard number is (03) 8405 8000.

Does Northern Hospital Epping have a 24-hour Emergency Department?

Yes. The Emergency Department treats adults and children 24 hours a day, seven days a week. Call 000 for a life-threatening emergency.

How do I get a Specialist Clinics appointment?

See your GP or treating professional for a referral. A Northern Health clinician reviews the referral, determines its urgency and contacts you if an appointment is offered.

What is the Specialist Clinics phone number?

The Specialist Clinics enquiry number is (03) 8405 8335.

How will Northern Health tell me about my appointment?

Appointment information may be sent by SMS, email or letter. Northern Health may call if the appointment is arranged within 24 hours.

How do I reschedule an appointment?

Use the official Specialist Outpatient Clinic Enquiries form or call (03) 8405 8335 as early as possible. Wait for confirmation before assuming the appointment has changed.

What happens if I cancel a Specialist Clinics appointment?

Northern Health states that cancellation closes the referral. If specialist care is needed later, you may need to see your GP for a new referral.

What should I bring to my appointment?

Bring your appointment details, Medicare or Veterans’ card, relevant concession card, current medicines, scans, results, reports, personal aids and a list of questions.

How much is parking at Northern Hospital Epping?

The first 30 minutes are free. Current listed rates rise according to duration, with a maximum daily charge of $26. The listed concession and pension rate is $8.

Which buses stop outside Northern Hospital Epping?

Northern Health lists bus routes 358, 555, 556, 577, 569 and 901 as stopping outside the hospital.

What are the visiting hours?

General visiting hours are 8:00am–8:00pm daily. Maternity, ICU, Wards 8 and 23, and the Emergency Department have different arrangements.

Is Northern Specialist Care at the same address?

No. Northern Specialist Care is listed at 230 Cooper Street, Epping, while Northern Hospital Epping is at 185 Cooper Street. Follow the location on your latest appointment notice.

Source and safety note

This is an independent patient and visitor guide, not Northern Health’s booking system and not medical advice. Information was checked against official Northern Health pages for Northern Hospital Epping, Specialist Clinics, appointment management, Emergency care, parking, transport, visiting hours and wayfinding. Hospital contacts, parking fees, visitor rules and appointment processes can change, so follow your latest letter and current Northern Health instructions.