Redland Hospital address, appointments and contact information
Redland Hospital is a public hospital on Weippin Street in Cleveland, Queensland. This guide covers the details patients, carers and visitors usually need before travelling or calling: address, switchboard, Emergency Department, specialist appointments, parking, transport, visiting hours, maps and official Metro South Health links.
Redland Hospital is open 24 hours and provides emergency care. Do not wait for an outpatient appointment or rely on an online guide during an emergency.
Verified address, phone and map
- Hospital name
- Redland Hospital
- Hospital type
- Queensland public hospital
- Health service
- Metro South Hospital and Health Service
- Street address
- Weippin Street, Cleveland QLD 4163
- Postal address
- PO Box 585, Cleveland QLD 4163
- Main phone
- (07) 3488 3111
- Emergency help
- Call 000 for a life-threatening emergency
Make sure you have the right Redland facility
Redland Hospital
This page covers the Metro South Health public hospital on Weippin Street, Cleveland. It has a 24-hour Emergency Department, inpatient wards and specialist outpatient services.
Redlands Satellite Health Centre
Talwalpin Milbul at Redland Bay is a separate Metro South Health facility. It includes a Minor Injury and Illness Clinic but is not the same facility as Redland Hospital.
Mater Private Hospital Redland
Mater Private Hospital Redland is a separate private hospital on the broader health campus. Check the provider name on your letter before using Redland Hospital appointment instructions.
Choose the correct next step
Life-threatening emergency
Call 000. Do not wait for an outpatient clinic or call an appointment line first.
Emergency Department
Use the Emergency entrance and follow current campus signs. Construction can temporarily change internal traffic and pedestrian routes.
General hospital enquiry
Call (07) 3488 3111. The official hospital page lists phone hours as Monday to Friday, 8:00am–5:00pm.
New specialist appointment
See your GP or another authorised health professional. Most public specialist services require a referral before the hospital can assess and book you.
Change or cancel an appointment
Call the number printed on the front of your appointment letter. Clinic numbers differ, so the letter is the safest source.
Ward or patient enquiry
Call the hospital switchboard and ask for the ward. Staff may limit the information they provide to protect patient privacy.
How to get a specialist outpatient appointment
Redland Hospital does not use one public booking button for every specialty. The usual pathway begins with a GP or health-professional referral.
Preparing for your outpatient appointment
What to bring
- Your appointment letter or SMS details
- Medicare card or access to the Medicare app
- Health Care Card, Pensioner Concession Card or Veteran Card, if applicable
- Relevant test results, reports, X-rays, scans or ultrasounds
- A current list of prescribed and non-prescribed medicines
- Your GP’s name and contact details
- Glasses, hearing aids or mobility equipment you normally use
- Questions you want to ask the clinical team
Arrival and check-in
- Allow at least two hours unless your clinic advises otherwise.
- Arrive approximately 15 minutes before the appointment.
- Check in at the outpatient clinic reception.
- Confirm your address, phone number and Medicare details.
- Tell reception if you are a WorkCover patient.
- Ask the doctor during the appointment if you need a medical certificate.
- Check out at reception before leaving.
Public outpatient appointments are free for eligible public patients with a Medicare card, although medicines, equipment or other items can have separate costs. Follow the official appointment guidance for current instructions.
Emergency Department and urgent care
Using Redland Hospital Emergency
Redland Hospital is open 24 hours. Emergency patients are assessed according to clinical urgency rather than arrival order.
- Call 000 when symptoms or injuries are life-threatening.
- Follow the Emergency Department signs from Weippin Street.
- Bring identification, Medicare details and a medicine list if safe.
- Tell triage staff about allergies and serious existing conditions.
- Tell staff immediately if symptoms worsen while waiting.
Not sure where to seek care?
For non-urgent advice, call 13 HEALTH — 13 43 25 84 and speak with a registered nurse.
Redlands Satellite Health Centre has a separate Minor Injury and Illness Clinic. It does not replace calling 000 or attending an Emergency Department for life-threatening symptoms.
Parking, construction access and public transport
P1: Main hospital
P1 is the main public car park. Its listed vehicle height limit is 2.3 metres.
P2: Construction closure
P2 normally serves Emergency, Women’s and Children’s services and outpatients, but the official page currently lists it as closed. Pick-up and drop-off areas remain available.
P3 and P4
P3 serves Mental Health Services and Redland Health Service Centre. P4 serves Redland Residential Care.
Pick-up and drop-off
Two-minute pick-up and drop-off areas are available at Emergency and the main hospital building. Both are accessed from Weippin Street.
Accessible parking
Accessible spaces are available in P1 and at locations around the hospital. Check the current map before travelling.
Bus and train
Bus route 271 connects Cleveland Station with the hospital. Cleveland Station is approximately 3 km from Redland Hospital.
Officially listed parking prices
Parking prices and access conditions can change. Confirm them on the official parking and public transport page and read on-site signs.
Parking concessions
The official parking page says you may be eligible for discounted parking in situations including frequent hospital attendance, a long admission, eligible pension or carer status, financial hardship or special needs.
Visiting hours by ward
Redland Hospital uses different visiting times for different wards. Clinical needs, rest periods and infection-control requirements can result in temporary changes, so contact the ward before making a special journey.
Amity Ward
Every day, 8:00am–8:00pm.
Canaipa Ward
Cardiac and high-dependency care: every day, 11:00am–8:00pm.
High Dependency Unit
Every day, 11:00am–2:00pm and 4:00pm–8:00pm.
Intensive Care Unit
Every day, 11:00am–1:00pm and 3:00pm–8:00pm. No visitors are allowed between 1:00pm and 3:00pm.
Macleay Ward
Medical ward: every day, 11:00am–8:00pm. Special arrangements may apply for palliative patients.
Stradbroke and Yugaipa wards
Surgical and Mental Health wards: every day, 11:00am–8:00pm.
Haemodialysis Unit
Visitors are officially listed as welcome 24 hours a day.
Lamb Ward
Parents can visit children 24 hours a day. Other visitors require staff approval.
Women and Birthing Unit
Support person: 7:00am–10:00pm. General visitors: 11:00am–2:00pm and 4:00pm–8:00pm. The unit has a rest period from 2:00pm to 4:00pm.
If you cannot visit during the listed hours, contact the ward. Staff may be able to arrange another time. Check the official Redland Hospital page for current ward rules.
Hospital services and departments
Official Metro South Health and Queensland Health pages identify Redland Hospital as a major public health centre for adults and children in Redland City and Brisbane’s southern bayside suburbs.
For other Queensland public-hospital pathways, see the Logan Hospital guide, Princess Alexandra Hospital guide, Robina Hospital guide and Gold Coast University Hospital guide.
Interpreter, records, cultural support and feedback
Interpreter services
Metro South Health provides free professional interpreters for spoken languages and Auslan. Ask the clinic to arrange one as soon as you receive your appointment details.
Aboriginal and Torres Strait Islander support
Redland Hospital liaison officers can support patients, families and carers with hospital processes and connections to other services.
Phone: (07) 3488 3757 or 0409 981 334
Accessing medical records
Patients can request access to information in their Metro South Health medical record. Identity documents and written authorisation may be required.
Redland Information Access Unit
For Redland Hospital, Wynnum Health Service and Bayside records enquiries, the official phone number is (07) 3488 3368.
Feedback or complaint
Speak with staff first when practical. The Redland Hospital and Wynnum Consumer Liaison Service phone is (07) 3488 3504.
Free hospital Wi-Fi
Free Wi-Fi is available at most Metro South Health facilities. Select the QH-FreeWiFi network and accept the displayed conditions.
Useful official links
Redland Hospital FAQs
What is the address of Redland Hospital?
Redland Hospital is on Weippin Street, Cleveland QLD 4163.
What is Redland Hospital’s main phone number?
The main hospital number is (07) 3488 3111. The official page lists phone hours as Monday to Friday, 8:00am–5:00pm.
Is Redland Hospital open 24 hours?
Yes. Metro South Health lists Redland Hospital as open 24 hours a day. Individual clinics and telephone services have their own operating hours.
Does Redland Hospital have an Emergency Department?
Yes. Redland Hospital provides emergency care. Call 000 for a life-threatening illness, serious injury or immediate danger.
How do I get a specialist appointment?
Your GP or another authorised health professional usually sends a referral to Metro South Health. The referral is assessed for urgency, and the outpatient service sends a letter or SMS when an appointment is available.
How do I change or cancel my appointment?
Call the telephone number printed on the front of your appointment letter as soon as possible. Different Redland Hospital clinics may use different contact numbers.
What should I bring to an outpatient appointment?
Bring your appointment letter, Medicare card, relevant concession cards, results or scans, medicine list and GP contact details. Follow any additional preparation instructions in your letter.
How much does parking cost at Redland Hospital?
The official page currently lists the first 15 minutes as free, followed by $3 for 15–60 minutes, $5 for 1–2 hours, $7 for 2–3 hours, $9 for 3–4 hours, $11 for 4–6 hours and $13 for 6–24 hours. Check the official page and parking signs because prices can change.
Is concessional parking available?
Yes. Eligibility may include frequent hospital attendance, a long admission, eligible pension or carer status, financial hardship or special needs. Complete the official application and take it to the ward reception or outpatient appointment.
What are Redland Hospital’s visiting hours?
Visiting hours vary by ward. Several medical, surgical and mental health wards list visiting from 11:00am to 8:00pm, while ICU, HDU, maternity, paediatric and renal areas have different arrangements. Check the official hospital page or call the ward before visiting.
Is Redland Hospital the same as Redlands Satellite Health Centre?
No. Redland Hospital is the public hospital on Weippin Street in Cleveland. Redlands Satellite Health Centre, also called Talwalpin Milbul, is a separate facility in Redland Bay.
Is Redland Hospital the same as Mater Private Hospital Redland?
No. Redland Hospital is operated by Metro South Health as a public hospital. Mater Private Hospital Redland is a separate private hospital.
Source and safety note
This is an independent patient and visitor guide, not Redland Hospital’s booking service and not medical advice. Details were checked against official Metro South Health and Queensland Health information for Redland Hospital, outpatient appointments, parking, construction access, visiting hours, interpreter services, health records, cultural support and feedback. Always follow your current appointment letter, treating team’s instructions, on-site signs and updated official information.