Princess Alexandra Hospital Woolloongabba: Address & Contact Info

Princess Alexandra Hospital quick contact details

Choose the right next step

Specialist outpatient appointments

A GP or another authorised health professional normally sends the referral to Metro South Health. The hospital then assesses the referral according to clinical need. An accepted referral does not always mean an immediate appointment; patients may be placed on a waiting list.

New referral steps

1. See your GP or treating practitioner and discuss the specialist care required.
2. Ask the practitioner to send a complete referral with relevant tests, imaging and medical history.
3. Wait for Metro South Health to confirm whether the referral has been accepted and its clinical category.
4. Keep your address and phone number current so appointment letters and SMS messages reach you.
5. When offered an appointment, check the hospital, clinic, building, level, date and arrival time carefully.

Changing or cancelling an appointment

1. Find the clinic phone number on the front of your appointment letter.
2. Call as soon as you know you cannot attend.
3. Have the patient’s name, date of birth, hospital number and appointment details ready.
4. Ask whether a new appointment, fresh referral or further review is required.

Read the official Metro South Health specialist outpatient appointment guidance .

Telehealth appointments

Some appointments may be provided by phone or video. Ask the clinic whether telehealth is suitable and whether you need a device, internet connection, local health service or tests completed beforehand.

Princess Alexandra Hospital Emergency Department

The Emergency Department is open 24 hours a day, seven days a week. Patients do not need an appointment. Treatment is prioritised by clinical urgency rather than arrival order, so someone who arrives later may be treated first if their condition is more serious.

Arriving at Emergency

1. Use the Emergency entrance from Cornwall Street.
2. Tell triage staff about the main symptoms, when they started, allergies and current medicines.
3. Tell staff immediately if the patient becomes worse while waiting.
4. Do not leave after triage without speaking to clinical staff.
5. Bring identification and Medicare details if readily available, but do not delay urgent care to find documents.

Between approximately 8:30pm and 5:30am, emergency and after-hours admissions should also use the Emergency Department entrance.

Open the official Princess Alexandra Hospital Emergency information .

Hospital entrances, campus navigation and accessibility

Hospital entrances are wheelchair accessible. PA Hospital uses colour and building signage to help visitors navigate, but the campus is large. Allow time to park, cross walkways, use lifts and locate the correct reception.

Parking at Princess Alexandra Hospital

PA Hospital has two privately operated multilevel car parks. Nearby street parking is limited and generally time-restricted. Parking prices can change, so check the operator or hospital page before travelling.

Wilson Parking rates listed from 2 February 2026

The official hospital page also notes a card surcharge. Cash is not accepted at electronic payment stations.

First Parking rates listed from 1 May 2026

Parking concession steps

1. Check whether you meet the hospital’s concession criteria, such as frequent treatment, an extended hospital period or certain pension/carer circumstances.
2. Complete the parking concession application form.
3. Take it to the Car Park Administration Officer at the Information Desk, Ground Floor, Building 1.
4. The listed service hours are Monday–Friday, 8:30am–4:00pm, excluding public holidays.
5. After approval, follow the validation instructions for each visit.

Check official PA Hospital parking, access and public transport information .

Public transport and hospital shuttles

Shuttle arrangements and public transport timetables can change. Use the Translink journey planner and confirm the return journey before leaving home.

What to bring to an outpatient appointment

• Appointment letter, SMS or booking details
• Medicare card
• Pension, concession, DVA or other relevant cards
• Current medicine list, including doses
• Relevant test results, reports and scans if requested
• Your GP’s name and contact information
• Allergy information
• Glasses, hearing aids, mobility aids or communication devices
• Something to read or use while waiting

Metro South Health advises patients to allow at least two hours for many outpatient visits and to arrive about 15 minutes early. Check in at the clinic reception and confirm your contact, Medicare and concession details.

Pre-admission and planned surgery

A pre-admission assessment may take place in person, by telephone or by telehealth, depending on the procedure and medical history. It may occur several weeks before surgery and can take several hours when multiple assessments or tests are required.

1. Follow the date, location and arrival instructions in your surgical paperwork.
2. Bring a complete medicine list and information about allergies and previous anaesthetic problems.
3. Only change or stop medicines when instructed by the surgical, anaesthetic or pre-admission team.
4. Follow fasting instructions exactly; contact the team if the instructions are unclear.
5. For day surgery involving sedation or anaesthetic, arrange a responsible adult to take you home and stay as instructed.
6. Do not plan to travel home alone by public transport or taxi after anaesthetic unless the treating team explicitly approves it.

Read the official Metro South Health pre-admission clinic guidance .

Visiting hours and visitor planning

Use the main switchboard on 07 3176 2111 if you need to be connected to a ward. Staff may limit the information they can provide by phone to protect patient privacy.

Hospital services and patient support

Princess Alexandra Hospital is a major adult tertiary hospital providing emergency, trauma, medical, surgical, intensive care, transplant, cancer, kidney and specialist services. It provides most major adult medical specialties but does not provide obstetric care.

Other Brisbane hospital guides

If your paperwork names another facility, check that hospital’s address and entry instructions rather than assuming it is part of the PA Hospital campus. You may also need the Mater Hospital Brisbane guide or the Greenslopes Private Hospital guide .