Greenslopes Private Hospital: Address, Appointment & Contact Info

Brisbane private hospital visit planner

Greenslopes admissions, Emergency Centre, parking and maternity guide

Greenslopes Private Hospital is a Ramsay Health Care private teaching hospital on Newdegate Street, Greenslopes QLD 4120, about 5 km from Brisbane CBD. This guide is written for patients, carers and visitors who need practical details before calling, attending the 24/7 Emergency Centre, completing online admission, booking through a specialist, visiting a ward, using maternity services, parking or checking costs.

Use this page to get the phone numbers, admission steps, referral route, Emergency Centre access, parking fees, visitor hours, maternity contacts, public transport, payment questions, Ramsay Rule safety escalation, what to bring, what not to bring and official action links without opening multiple pages.

For a life-threatening emergency in Australia, call 000. For Greenslopes Emergency Centre, the official Emergency Centre number is 07 3394 7654, but urgent life-threatening symptoms should go through Triple Zero.
Choose pathwayEmergency, specialist booking, admission, maternity or visitor
Confirm detailsDoctor, health fund, Medicare, arrival place and costs
Travel smartGate 1, Gate 3, Gate 6, shuttle, busway or taxi
Check inMain foyer, Day of Surgery, Emergency, rehab or maternity
Escalate earlyUse Ramsay Rule if a patient is getting worse

Fast action box: address, phone, Emergency, admission and maternity contacts

Main hospital

Greenslopes Private Hospital

Newdegate Street, Greenslopes QLD 4120

07 3394 7111

Emergency Centre

Open 24 hours

07 3394 7654

No appointment, referral or private health insurance is required to be seen.

Maternity

Maternity Reception: 07 3394 7859

Birthing Suites: 07 3394 7328

NeedBest contact / actionWhat to know
Life-threatening emergencyCall 000Use this for chest pain, stroke symptoms, collapse, severe breathing difficulty, major injury, severe bleeding, poisoning, seizure or severe allergic reaction.
Greenslopes Emergency Centre07 3394 7654Patients can present 24/7. Care is prioritised by urgency. No referral or private health insurance is required to be seen.
Main switchboard07 3394 7111Ask for admissions, a ward, Emergency Centre, maternity, pharmacy, patient accounts, specialist suites, rehabilitation or Ramsay Rule support.
Main fax07 3394 7322Use only if your doctor, hospital team or official paperwork asks you to fax.
Online admissionUse the official Ramsay MyCare online admission formThere are separate links for general admission and maternity admission.
Arriving for admissionCheck in at front reception in the main foyer at the time advised by your doctorYou may then be directed to Cyril Gilbert Cancer Centre, Day of Surgery Lounge, Gastroenterology & Minor Procedures Unit, Main Reception, Specialty Clinics or Rehabilitation Unit.
Self-funded treatment questionsGPH-IFCs@ramsayhealth.com.au / 1800 777 101Use for self-funding hospital cost questions.
Maternity urgent enquiryMain switchboard: 07 3394 7111The maternity contact page says urgent enquiries should use the main switchboard.
Ramsay Rule escalation07 3329 3490Use after speaking to the nurse/doctor/midwife and Nurse in Charge if you remain worried a patient is getting worse.
GPH Express shuttle07 3394 7033Free shuttle between Greenslopes Busway Station and the main entrance, Monday-Friday 6:00am-6:00pm, excluding public holidays.

Greenslopes Private Hospital map, campus access and route planning

Greenslopes Private Hospital is located on Newdegate Street, Greenslopes QLD 4120. The hospital is around 5 km from Brisbane CBD and is accessed from the South East Freeway or Logan Road. Use your admission letter, specialist instructions or Emergency Centre directions because the best parking gate depends on where you are going.

Official hospital overview video

This official Greenslopes/Ramsay video gives a general orientation to the hospital’s private hospital role, facilities and development. Use the tables on this page for current phone, parking, admission and payment actions.

Campus parking and entrance shortcuts

Where you are goingBest parking / entry clueWhy it matters
Main hospital admission or main receptionUse the main entrance on Newdegate Street and follow main foyer reception instructions.Front reception directs admitted patients to the correct admission area.
Emergency CentreUse Emergency Centre signage from Newdegate Street.Emergency Centre operates 24/7 and patients are prioritised by urgency.
Multistorey Visitor Car ParkAccess via Nicholson Street Gate 6 or Main Entrance on Newdegate Street Gate 3.Six levels of undercover secure parking.
Admin Building Visitor Car ParkAccess via Emergency Centre entrance off Newdegate Street Gate 1.Closest for Administration Building specialists, Queensland X-Ray main department, Gastroenterology, Icon Cancer Care, Dialysis Centre, Specialty Clinics and Ramsay Health Plus.
Motorcycle parkingUse the motorcycle areas via Gates 1, 8 and 12 shown on the hospital map.No fee is associated with motorcycle parking in those areas.
Disabled parkingAvailable on each level of the Multistorey Visitor Car Park and at various campus locations.Check the map and allow extra time for lifts and walking distance.

Emergency Centre: when to attend, what to expect and what it is not

Call 000 for life-threatening symptoms. Greenslopes Emergency Centre is open 24/7, but ambulance and Triple Zero advice comes first for serious emergencies.

What the Emergency Centre provides

  • 24-hour emergency care with doctors and nurses.
  • No referral required.
  • No private health insurance required to be seen.
  • Rapid access to tests, specialists and treatments where clinically needed.
  • Assessment by urgency, not just arrival order.
  • Emergency cardiac situations may access the cardiac catheterisation pathway through the Emergency Centre.

Use Emergency Centre / 000 for

  • Chest pain, possible heart attack or severe palpitations
  • Stroke symptoms, collapse or seizure
  • Severe breathing difficulty
  • Major injury, severe pain or major bleeding
  • Poisoning or severe allergic reaction
  • Sudden serious worsening after surgery or hospital discharge

Emergency visit micro steps

  1. Call 000 if the patient is seriously unwell or unsafe to transport.
  2. If attending directly, go to Greenslopes Private Hospital and follow Emergency Centre signs.
  3. Bring Medicare card, private health fund card, medication list and allergy information if safe to do so.
  4. Tell triage staff immediately if symptoms worsen while waiting.
  5. Ask about likely fees if the situation allows, especially if uninsured, overseas-insured or self-funded.
  6. Do not leave after being assessed without telling clinical staff.

Appointments, specialists, online admission and arrival steps

For planned private care, the usual pathway is GP referral → specialist appointment → specialist arranges admission if hospital care is needed. The hospital admission form does not replace a specialist appointment or procedure booking.

If you need an appointment

  1. Start with your GP if you need referral to a private specialist.
  2. Use the Greenslopes “Find a Specialist” directory or your GP’s preferred referral.
  3. Call the specialist’s rooms to book the consultation.
  4. Ask whether the doctor admits or operates at Greenslopes Private Hospital.
  5. Ask the specialist’s rooms about surgeon, assistant, anaesthetist, procedure and hospital fee estimates.

If your admission is already planned

  1. Complete the official online admission form from home or office.
  2. Use the correct form: maternity patients use the maternity link; other patients use the general admission link.
  3. Have Medicare, health fund, DVA, WorkCover, self-funded or overseas insurance details ready.
  4. Have regular medicines, allergies, scripts and relevant test results ready.
  5. Check in at front reception in the main foyer at the time indicated by your doctor.
  6. Follow the pre-admission phone call instructions if you were told to attend a specific admission area.

Where admitted patients may be directed

Admission areaBest forWhat to confirm
Cyril Gilbert Cancer CentreCancer care and treatment pathway where directed.Treatment time, blood tests, parking and support person rules.
Day of Surgery LoungeSurgery/procedure admission.Fasting time, medication instructions, pickup plan and expected discharge.
Gastroenterology & Minor Procedures UnitEndoscopy, gastroenterology or minor procedure admissions where directed.Preparation, fasting and escort home.
Main ReceptionGeneral admissions and first direction point.Arrival time and required paperwork.
Greenslopes Specialty ClinicsSpecialist clinic/outpatient-style appointments.Clinic name, specialist name and appointment time.
Rehabilitation UnitRehabilitation admission or review where directed.Ward location, expected length of stay and therapy plan.

What to bring, what not to bring and admission safety checklist

Bring to hospital

  • Doctor’s admission letter
  • Health fund number/details if applicable
  • Medicare card
  • Regular medicines and scripts
  • Pension health benefits card if applicable
  • Pharmaceutical benefits card if applicable
  • Relevant X-rays, scans and test results
  • For a child: favourite toy, formula, bottle and special dietary needs if applicable
  • Sleepwear, dressing gown and closed slippers or comfortable shoes if staying overnight
  • Toothbrush, toothpaste, soap and personal toiletries if staying overnight
  • Glasses, walking sticks, hearing aids or other physical aids
  • Credit card or cash for hospital excess, co-payment or out-of-pocket expenses
  • Certified copy of Advanced Health Directive or Enduring Power of Attorney if required

Do not bring / avoid

  • Jewellery, watches or valuables if not needed
  • Large sums of money beyond required payment
  • Unnecessary electrical items
  • Electrical heating pads, which are not permitted
  • Medicines in Webster packs if staff need to dispense them; new medicines may be supplied instead
  • Anything not allowed under your surgery/procedure instructions

Greenslopes Private Hospital says it accepts no responsibility for patients’ possessions. If valuables are brought in, secure them in the patient safes available in most private rooms where possible.

Medication and pharmacy tips

Medication issueWhat to do
Regular prescriptionsBring prescriptions with you so supply is not interrupted and extra charges do not occur, especially for authority items.
Medication listBring a current medicine list from your GP, including prescription, over-the-counter, aspirin, vitamins, herbal and alternative medicines.
Medicine not being administered correctlyDiscuss immediately with the nurse caring for you.
Discharge medicinesCharges for medicines not covered by hospital health fund agreements or DVA may be sent as a separate account.
Pharmacy locationRamsay Pharmacy is in the hospital lobby and the patient information PDF describes it as open 24 hours, 7 days.

Services, specialties and where Greenslopes is strong

Greenslopes Private Hospital describes itself as an acute care hospital offering inpatient, outpatient and critical care services, with many visiting specialists and tertiary referral expertise.

Service areaWhat patients should knowBest next step
Emergency Centre24/7 private Emergency Centre. No referral or private health insurance required to be seen.Call 000 for life-threatening symptoms; otherwise call 07 3394 7654 or attend as appropriate.
Cardiac careGreenslopes describes its cardiac service as a leading Queensland cardiac centre with emergency cardiac care, chronic heart condition support and cardiac rehabilitation.Ask your GP/specialist for cardiology referral or call Emergency for urgent symptoms.
Cancer careRamsay Cancer Care describes surgery, chemotherapy, immunotherapy, targeted therapy, radiotherapy, allied health, specialist breast/prostate nurses and cancer wellness services at Greenslopes.Use your oncologist/surgeon referral and cancer care appointment instructions.
Robotic and advanced surgeryGreenslopes says it is Queensland’s leading robotic surgical unit and was the first hospital in the state to offer robotic procedures in 2008.Discuss suitability with your specialist; not every patient or procedure is suitable.
OrthopaedicsOrthopaedic surgery is listed among hospital services, including a wide range of joint and limb-related specialties.Book through an orthopaedic specialist.
Gastroenterology and minor proceduresAdmission page lists Gastroenterology & Minor Procedures Unit as a possible admission destination.Confirm preparation, fasting and escort home.
Renal dialysisDialysis Centre is listed near the Admin Building Visitor Car Park access area.Confirm regular schedule, parking plan and appointment time.
Mental health serviceMental health is listed in Greenslopes service navigation.Use the specialist/service instructions; call 000 for immediate danger.
RehabilitationRehabilitation Unit is listed as a possible arrival/admission area and has separate visiting hours.Confirm therapy plan, expected stay and visitor timing.
Women’s health and maternityMaternity, obstetrics, gynaecology, urogynaecology and women’s health services are listed.Use maternity reception, your obstetrician or specialist rooms.
Radiology and pathologyQueensland X-Ray main department and pathology are listed on campus/service information.Check referral, booking, preparation and out-of-pocket costs.

Maternity, birthing suites, tours and partner visiting

Greenslopes Maternity is located across two levels in the John French Wing, with access via the reception desk on Level 2. The maternity contact page lists Maternity Reception and Birthing Suites phone numbers, and the facilities page says tours are available by appointment only.

Maternity contacts

  • Maternity Reception: 07 3394 7859.
  • Birthing Suites: 07 3394 7328.
  • Location: Level 2, John French Wing, Greenslopes Private Hospital.
  • Urgent enquiry: call the main switchboard on 07 3394 7111.
  • Response time: the maternity contact page says online enquiries are usually responded to within 48 hours.

Maternity facilities and tour

  • Modern, hotel-style maternity environment.
  • John French Wing location across two levels.
  • Birth suites, postnatal rooms, well baby nursery and special care nursery are listed.
  • Tours are by appointment only and bookings are essential.
  • Tours are included for people participating in Childbirth Education classes.
  • To book or ask about tours, call Maternity Reception on 07 3394 7859.

Maternity visiting and partner stay

Maternity itemOfficial detail
Maternity visiting morning10:30am to 1:00pm daily.
Rest period1:00pm to 3:00pm.
Maternity visiting afternoon/evening3:00pm to 8:00pm daily.
PartnersPartners are welcome to visit at any time.
Partner overnight comfortGreenslopes Maternity says double beds are available in 50% of rooms, and comfortable recliners are available in single rooms if partners wish to spend the night.
Partner overnight feeNo fee is charged for partners wishing to spend the night.

Parking fees, visitor car parks, shuttle bus and public transport

Greenslopes Private Hospital has two main on-site visitor parking areas and an automated ticketing system. Keep your ticket with you and pay just before returning to your vehicle.

Visitor parking rates

TimeCost
0 to 0.5 hour$7 per exit
0.5 to 1 hour$13 per exit
1 to 2 hours$20 per exit
2 to 3 hours$24 per exit
3 to 24 hours$31 per exit
Maximum daily rate$31 for one 24-hour period only
Weekly ticket$110, purchased at on-site pay stations

Where to park

Parking areaAccessBest for
Multistorey Visitor Car ParkNicholson Street Gate 6 or Newdegate Street Gate 3General hospital visitors and patients needing six levels of undercover secure parking.
Admin Building Visitor Car ParkNewdegate Street Gate 1 via Emergency Centre entranceAdministration Building specialists, Queensland X-Ray main department, Gastroenterology, G10 Medical Consulting Suites, Icon Cancer Care, Paeds in a Pod, Dialysis Centre, Specialist Clinics and Ramsay Health Plus.
Pay stationsMultistorey car park: each end of covered walkway on Level 4. Admin car park: outside Greenslopes Specialty Clinics and ground-floor foyer of Admin Building.Pay before returning to your vehicle, then insert the paid ticket at the exit reader.
Weekly ticketPurchase from automated machines in Multistorey Visitor Car Park, outside Greenslopes Specialty Clinics or Admin Building foyer.Valid for multiple entries/exits over seven consecutive days from purchase time. A space is not guaranteed.
Disabled parkingAvailable on each level of the Multistorey Visitor Car Park and at other campus locations.Check the map for the closest accessible bay to your destination.
Motorcycle parkingAvailable via Gates 1, 8 and 12 in purple map areas.No fee is charged for motorcycle parking in these areas.

Public transport and GPH Express shuttle

Transport optionHow to use it
Bus stop and taxi rankLocated on Newdegate Street.
TransLink planningCall 13 12 30 or use the TransLink website for routes and timetables.
Hospital timetable helpSelected timetables are available from the hospital Information Desk.
Taxi phonesFree courtesy telephones to Yellow Cabs are located in various places within the hospital.
DVA transportVeterans and war widows may be eligible for transport through DVA. Ask your GP about eligibility. Hospital service areas, including main reception on Lobby Level, can order transport for DVA patients.
GPH Express shuttleFree shuttle between Greenslopes TransLink Busway Station and the main hospital entrance.
Shuttle hoursMonday to Friday, excluding public holidays, between 6:00am and 6:00pm, approximately every 15 to 20 minutes.
Shuttle child ruleGPH Express is not authorised to transport children under the age of 7.
Shuttle phone07 3394 7033.

Visiting hours, rest periods and visitor safety

Greenslopes Private Hospital welcomes visitors but uses rest periods in some wards to support recovery. Always check directly with the ward if the patient is in ICU, Coronary Care, maternity, rehabilitation, isolation, post-operative high-dependency care or mental health care.

AreaVisiting hoursImportant note
General wards11:00am to 8:00pm dailyBe considerate of patient fatigue, clinical care and privacy.
Intensive Care & Coronary Care11:00am to 1:00pm daily, rest period 1:00pm to 3:00pm, then 3:00pm to 8:00pm dailySpecialty areas may have extra requirements for number of visitors and length of visits.
Rehabilitation Unit1:00pm to 8:00pm weekdays; 10:00am to 8:00pm weekendsRehab therapy schedules may affect suitable visiting times.
Maternity Unit10:30am to 1:00pm daily, rest period 1:00pm to 3:00pm, then 3:00pm to 8:00pm dailyPartners are welcome to visit at any time under maternity guidance.
Children visitingChildren should be supervised by an adult at all times.Protect patient safety, infection control and other visitors.
If unwellDo not visit if you have cold/flu-like symptoms, diarrhoea, vomiting or another infectious illness.Use phone/video contact instead.

Fees, private insurance, DVA, WorkCover, self-funded and overseas patients

Greenslopes Private Hospital says patients should approach admission well informed about financial obligations. The hospital provides an “Estimate of Patient Costs” after processing online admission or admission paperwork, but final costs can change if the treatment changes, complications occur or the stay is extended.

Privately insured patients: ask your fund

  • Does my policy cover this procedure or treatment?
  • Are there exclusions, restrictions or waiting periods?
  • Is this covered by a no-gap or gap-cover scheme?
  • Do I need to pay an excess, co-payment or gap?
  • Are prostheses, implants or other medical devices fully covered?
  • Does my insurer have an agreement with Greenslopes Private Hospital?
  • Are doctor, assistant and anaesthetist fees covered separately?

Other funding pathways

  • DVA Gold Card: covered for all treatment.
  • DVA White Card: covered for treatment subject to DVA approval.
  • WorkCover: estimated hospital costs must be paid before/on admission unless insurer approval is received.
  • Third party: estimated hospital costs must be paid before/on admission unless insurer approval is received.
  • Self-funded: estimated hospital costs must be paid before/on admission.
  • Overseas insurance: estimated hospital costs are usually paid before/on admission.

Costs that may not be covered by your insurer

Possible extra costWhy it matters
Ambulance transfersMay not be covered by hospital admission benefits.
Non-admission-related, non-PBS and discharge medicinesThese can be charged separately.
Interpreter, hearing or speech impairment servicesGreenslopes payment page lists these as possible uncovered costs.
Boarder accommodation, meals and visitor mealsMay be separate from the patient’s hospital cover.
Non-Medicare rebateable items or servicesAsk before admission if this may apply.
Aids and equipmentCan be separate to hospital accommodation charges.
Obstetric packagesAlways confirm maternity package, obstetrician, anaesthetist and paediatrician fees.
WiFi/Foxtel/business centre access, telephone calls and car parkingMay be listed as incidentals or personal costs.
Other goods or servicesAsk for written estimate where possible.

Discharge, Ramsay Rule and safety escalation

Discharge checklist

  • Expected discharge from the bed is before 10:00am on discharge day.
  • Arrange pickup to fit the discharge timeframe.
  • If transport is delayed, you may wait in the ward lounge or Discharge Lounge.
  • After general anaesthetic or sedation, you need a responsible adult to take you home.
  • Do not drive, operate machinery, conduct important business or drink alcohol for at least 24 hours after anaesthetic.
  • Before leaving, collect personal items, medicines, X-rays and follow-up instructions.

Ramsay Rule steps

  1. Talk to the nurse, doctor or midwife about your concern.
  2. If not satisfied, ask to speak to the Nurse in Charge of the shift.
  3. If still concerned, call 07 3329 3490.
  4. Ask for the “Ramsay Rule” to be activated.
  5. A Ramsay Rule nurse or doctor will speak with you and arrange a patient review.
Use Ramsay Rule for deterioration: Do not wait for a feedback email if a patient is getting worse, unusually unwell or your concerns have not been followed up.

Local inside tips for first-time visitors

Common problemPractical answer
“Which car park should I use?”For most visits use the Multistorey Visitor Car Park. For Admin Building specialists, Queensland X-Ray main department, Gastroenterology, Icon Cancer Care, Dialysis, Specialty Clinics or Ramsay Health Plus, the Admin Building Visitor Car Park is usually closer.
“Can I just walk into Emergency?”Yes, the Emergency Centre accepts walk-in presentations 24/7. Call 000 if the situation is life-threatening.
“Do I need private insurance for Emergency?”No referral or private health insurance is required to be seen in the Emergency Centre, but you should still ask about fees if the situation allows.
“Can I book surgery directly with the hospital?”No. Surgery or planned admission usually starts with a specialist. The specialist’s rooms arrange admission paperwork if hospital care is needed.
“When should I pay for parking?”Pay at the automated pay station just before returning to your vehicle, then insert the paid ticket at the exit reader.
“Is the shuttle useful?”Yes, if you can get to Greenslopes Busway Station on weekdays. The free GPH Express runs to the main entrance, but it cannot transport children under 7.
“Can my partner stay in maternity?”Maternity guidance says partners are welcome at any time, double beds are available in 50% of rooms, recliners are available in single rooms, and there is no fee for partners staying overnight.
“What should I ask before admission?”Ask about arrival time, fasting, medicines, health fund cover, excess, gap payments, doctor/anaesthetist bills, parking and who to call if symptoms change before admission.

Greenslopes Private Hospital FAQs

What is the address of Greenslopes Private Hospital?

Greenslopes Private Hospital is located on Newdegate Street, Greenslopes QLD 4120, Australia.

What is the main phone number for Greenslopes Private Hospital?

The main phone number for Greenslopes Private Hospital is 07 3394 7111.

Does Greenslopes Private Hospital have an Emergency Centre?

Yes. Greenslopes Private Hospital has a 24-hour Emergency Centre. The Emergency Centre phone number is 07 3394 7654. For life-threatening emergencies, call 000.

Do I need private health insurance to attend Greenslopes Emergency Centre?

No. Greenslopes says no referral or private health insurance is required to be seen in the Emergency Centre, but fees may still apply depending on your situation.

How do I book an appointment at Greenslopes Private Hospital?

For most planned private care, start with a GP referral and book with a specialist who practises at Greenslopes Private Hospital. If hospital admission is needed, the specialist’s team and the hospital admission process will guide the next steps.

How do I complete Greenslopes Private Hospital online admission?

Use the official Greenslopes Private Hospital online admission page. It links to separate Ramsay MyCare forms for maternity patients and general admissions.

What are Greenslopes Private Hospital visiting hours?

General ward visiting is 11:00am to 8:00pm daily. Intensive Care and Coronary Care visiting is 11:00am to 1:00pm and 3:00pm to 8:00pm, with a rest period from 1:00pm to 3:00pm.

How much is parking at Greenslopes Private Hospital?

Visitor parking rates are $7 for 0 to 0.5 hour, $13 for 0.5 to 1 hour, $20 for 1 to 2 hours, $24 for 2 to 3 hours, and $31 for 3 to 24 hours. A weekly ticket is listed as $110.

What is the Greenslopes Private Hospital maternity phone number?

Maternity Reception is 07 3394 7859 and Birthing Suites is 07 3394 7328. For urgent maternity enquiries, the maternity page says to call the main switchboard on 07 3394 7111.

What is the Ramsay Rule number at Greenslopes Private Hospital?

The Ramsay Rule number at Greenslopes Private Hospital is 07 3329 3490. Use it after first speaking with the nurse, doctor or midwife, and then the Nurse in Charge, if you remain worried that a patient is getting worse.

Source and update note

This guide is based on official Greenslopes Private Hospital, Ramsay Health Care, Healthdirect, patient information PDF, parking, public transport, Emergency Centre, admission, payment, maternity, visiting and Ramsay Rule information.

Phone numbers, admission processes, parking prices, visitor rules, maternity arrangements, health fund cover, doctor fees and service availability can change. Confirm urgent or personal details directly with Greenslopes Private Hospital, your treating specialist or your health fund before travelling or making care decisions.

This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.

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