Royal Hospital for Women: Address, Appointment & Contact Info

Public specialist hospital • Randwick Hospitals Campus

Royal Hospital for Women address, appointments and contact guide

The Royal Hospital for Women is a specialist public hospital for women and newborn babies on the Randwick Hospitals Campus in Sydney. This guide explains the correct pathway for antenatal bookings, gynaecology, breast services, ultrasound, fertility, maternal fetal medicine, urgent pregnancy concerns, parking and ward visits.

For immediate danger or a life-threatening emergency, call 000.
For emergency medical help before 20 weeks of pregnancy, official maternity guidance directs patients to an appropriate Emergency Department, including the adjacent Prince of Wales Hospital ED. For urgent pregnancy or labour concerns after 20 weeks, call Birth Unit Triage on 0439 869 035.

Address, main phone and hospital map

Hospital name: The Royal Hospital for Women
Hospital type: NSW public specialist hospital for women and newborn babies
Street address: Barker Street, Randwick NSW 2031, Australia
Postal address: Locked Mail Bag 2000, Randwick NSW 2031
Switchboard: (02) 9382 6111
Main fax: (02) 9382 6513
Campus building: Building 17 on the official Randwick Hospitals Campus map
Main reception: The Barker Street Royal Hospital for Women Admissions and Reception/Enquiries desk is open 24 hours a day, 7 days a week.

Open the official hospital wayfinding page.

Choose the right appointment or urgent-care pathway

Start pregnancy care

See your GP. All public antenatal-care bookings begin with an electronic referral submitted by the GP.

Gynaecology appointment

A valid GP referral is required. GP referrals must be submitted through the official eReferral system.

Breast clinic

The service is available by doctor referral. GPs use eReferral and the required Breast Services referral form.

Hospital ultrasound

A referral is required. Most patients must already be under a Royal Hospital for Women clinic or hospital doctor.

Urgent concern after 20 weeks

Call Birth Unit Triage on 0439 869 035, available 24 hours for urgent pregnancy and labour concerns.

Emergency before 20 weeks

Call 000 for immediate danger or attend an appropriate Emergency Department. Prince of Wales Hospital Adult Emergency is on the same campus.

How to book antenatal care at the Royal Hospital for Women

Patients do not make the initial public antenatal booking by completing a general hospital form themselves. The official pathway begins with a GP eReferral.

Make an appointment with your GP. Ask the GP to confirm the pregnancy, discuss your health history and review whether the Royal Hospital for Women is an appropriate maternity service for you.

Complete the early pregnancy checks. Your GP should organise routine blood tests, discuss genetic-screening options and preferably confirm the pregnancy by ultrasound.

Ask your GP to send the electronic referral. All public antenatal bookings are made through a GP-submitted eReferral. See the official pregnancy and antenatal-booking page.

Watch for the hospital’s call. The hospital aims to contact patients within two to three weeks after receiving the eReferral. Calls may display as “No Caller ID”.

Follow up if you have not been contacted. If four weeks have passed since seeing your GP, call Antenatal Outpatients on (02) 9382 6048 or leave a voicemail on (02) 9382 6206.

Prepare for the booking appointment. Bring the results of the blood tests and ultrasound arranged by your GP, your Medicare card, medicine information and any other records requested by the maternity team.

The hospital states that the maternity booking appointment is usually conducted at around 14 weeks of pregnancy. Available models of care depend on clinical needs, eligibility, capacity and where the patient lives.

Pregnancy emergencies, labour and early-pregnancy assessment

Situation	Correct action	Contact or location
Immediate danger or life-threatening symptoms	Call 000 immediately	Do not wait for a clinic callback or routine appointment
Emergency medical help before 20 weeks	Attend or contact an appropriate Emergency Department	Prince of Wales Hospital Adult Emergency is on the Randwick campus
Bleeding or pain before 20 weeks requiring non-emergency specialist review	Ask a GP or treating clinician about referral to the Early Pregnancy Assessment Service	EPAS is appointment-only; phone (02) 9382 6701 weekdays, 7:30am–4:00pm
Urgent pregnancy concern after 20 weeks	Call Birth Unit Triage before travelling	0439 869 035, 24 hours
Labour, bleeding, reduced fetal movement or feeling unwell	Call the Birth Unit and follow the midwife’s instructions	(02) 9382 6100 or (02) 9382 6116
Planned Pregnancy Day Stay assessment	Use the appointment pathway arranged by the clinical team	(02) 9382 6417

Read the official labour, Birth Unit and maternity-triage guidance.

For detailed Adult Emergency access, use the Prince of Wales Hospital guide. The Royal Hospital for Women and Prince of Wales Hospital are separate hospitals on the same campus.

Gynaecology outpatient referrals and appointments

The Gynaecology Outpatients Department provides general gynaecology, endometriosis, pelvic-floor, urogynaecology, vulval health, adolescent gynaecology, menopause, pain, pre-admission and selected outpatient-procedure services.

See your GP about the condition. Provide relevant symptoms, treatment history, scans, pathology and medicine details so the referral contains enough information for clinical triage.

Ask the GP to submit an eReferral. The clinic states that GP referrals must be electronic. It does not accept GP referrals sent by ordinary fax, email or paper.

Wait for clinical triage. The nursing or medical team reviews the referral and directs it to the appropriate clinic. Insufficient referrals may be returned or rejected.

Watch for SMS and postal correspondence. If consent is included in the referral, SMS updates may be sent when the referral is received and triaged. The appointment letter is sent to the postal address supplied.

Follow up only after the stated processing period. If more than three weeks have passed since the hospital received the referral and no appointment letter has arrived, call (02) 9382 6248.

Bring the required information. Bring your Medicare card, referral or appointment information, scans and blood-test results. If booked for IUD insertion, follow the clinic’s instruction about obtaining and bringing the prescribed device.

Check the official Gynaecology Outpatients referral and appointment guidance.

Breast, ultrasound and other clinic contacts

Service	Contact	Appointment or referral note
Breast Services	(02) 9382 6610	Doctor referral required. GPs use eReferral with the required Breast Services referral form.
Gynaecology Outpatients	(02) 9382 6248	Valid GP or specialist referral required; GP referrals use eReferral.
Gynaecological Oncology Outpatients	(02) 9382 6240	Referrals are clinically reviewed before an appointment is allocated.
Ultrasound Department	(02) 9382 6080	A referral is required. Patients are prioritised by clinical need.
Maternal Fetal Medicine	(02) 9382 6098	Specialist high-risk pregnancy service; referral and clinical review are required.
Fertility and Research Centre	(02) 9382 6633	Use the service-specific referral pathway and bring Medicare card and photo identification.
Physiotherapy	(02) 9382 6540	Access depends on the relevant hospital or outpatient referral pathway.
Antenatal and parenting classes	(02) 9382 6541	Use for health-education program enquiries and bookings.
Breastfeeding support	(02) 9382 6341	Contact the service for current eligibility and appointment arrangements.
MotherSafe metropolitan line	(02) 9382 6539	Free NSW telephone counselling about medicines and exposures during pregnancy and breastfeeding.
MotherSafe non-metropolitan line	1800 647 848	Use if calling from non-metropolitan NSW.

Calling a clinic does not replace a required referral. A referral may need clinical triage before the hospital can offer an appointment date.

Ultrasound appointment micro-guide

Confirm that the Royal ultrasound service can accept the referral. The department mainly provides imaging for Royal Hospital for Women clinics, inpatients, NICU and linked hospital services.

Send the referral using an accepted method. The referral may be emailed to seslhd-rhwus@health.nsw.gov.au, faxed to (02) 9382 6706 or delivered in person.

Wait for clinical prioritisation. Appointment timing depends on the scan, stage of pregnancy or menstrual cycle, clinical reason and urgency.

Check your mobile phone. Include a current mobile number because the department sends an SMS after scheduling and another reminder before the appointment.

Confirm or reschedule promptly. Call (02) 9382 6080 if you cannot attend or need clarification about preparation instructions.

What to bring to an appointment

Identification and eligibility

Medicare card
Photo identification if requested
DVA, concession or claim details where relevant
Passport and payment information if not Medicare eligible

Appointment information

Appointment letter or SMS
Referral information
Clinic preparation instructions
Correct building, level and arrival time

Clinical information

Current medication list
Relevant blood-test results
Ultrasound, scan or imaging reports
Allergy and significant health-history information

Follow the exact clinic letter because preparation differs for ultrasound, gynaecology procedures, fertility appointments, antenatal care and surgical pre-admission.

Parking and arrival at Randwick Hospitals Campus

Main car park

The campus car park is accessed via Easy Street and is open 24 hours a day, 7 days a week.

From the car park

Take the main lifts to Level 0, turn right, enter the first sliding doors and follow the Royal Hospital for Women signs to Admissions and Enquiries.

Current parking rates

Rates can change. Contact Point Parking on (02) 9326 7233 or check the official parking page before travelling.

Concession parking

Eligible patients and carers receiving regular or long-term treatment may qualify for NSW public-hospital parking concessions.

Disability parking

Limited permit parking is available near the High Street and Barker Street entrances. Additional disability parking is available on Level B1.

Antenatal and ultrasound visits

Eligible antenatal and ultrasound patients can receive up to three hours of free parking by validating the ticket with a completed yellow antenatal card.

For antenatal or ultrasound parking validation, take the parking ticket and completed yellow antenatal card to the information desk near LifeGrain café before exiting.

Check official parking, concession and validation instructions.

Light rail, bus, taxi and regional travel

Light rail

The L2 light rail runs between Randwick and Circular Quay via Central. The Randwick platform is near High Street and Avoca Street.

Follow the purple line

The hospital’s wayfinding guidance says patients can follow the purple floor line between the light-rail stop and the Royal Hospital for Women.

Bus

Multiple bus routes stop within approximately five minutes’ walk, including services using Barker Street, Avoca Street and Botany Street.

Taxi

A taxi rank and dedicated taxi telephone are available near the Barker Street entrance.

Country Care Link

Eligible regional patients can ask about free transport from selected Sydney arrival points. Book at least 48 hours ahead on 1800 806 160.

IPTAAS

Eligible NSW regional patients may receive assistance with travel and accommodation costs. Check eligibility before booking travel.

Open the official transport, campus-map and regional-travel guidance.

Visiting hours by ward

The Royal Hospital for Women uses ward-specific visiting and rest periods. Contact the ward if the patient’s condition, treatment or family circumstances require a different arrangement.

Ward or area	Published visiting guidance	Important restriction
Close Observation Unit	8:00am–1:00pm and 3:00pm–8:00pm	No visiting during the 1:00pm–3:00pm rest period
Macquarie Ward	10:00am–8:00pm	Used for gynaecology and gynaecological oncology care
Antenatal Ward	10:00am–8:00pm	Ask staff about overnight partner arrangements and any charge
Postnatal wards	General visiting 4:00pm–8:00pm	No general visiting during quiet time from 1:00pm–4:00pm
Newborn Care Centre parents	Parents may visit at all times	Clinical rounds and care needs may temporarily affect access
Newborn Care Centre general visitors	Outside quiet time and clinical rounds	Two visitors at a time; children must generally be the baby’s sibling
Birthing Unit	Birth-support arrangements	Discuss the planned birth-support team with the midwife or obstetrician

Do not visit if you are unwell.
Contact the ward before travelling if the patient has recently moved or is receiving intensive care.
Ask the Nurse or Midwife Unit Manager about visits outside the published times.
Follow hand-hygiene and infection-control instructions.

Confirm current official visiting hours.

Services for women and newborn babies

Pregnancy and maternity

Antenatal care, pregnancy models of care, labour, birth and postnatal services.

Maternal fetal medicine

Multidisciplinary care for high-risk pregnancy and fetal assessment.

Newborn intensive care

Specialist neonatal and intensive care for newborn babies.

Gynaecology

General and subspecialty gynaecology clinics and selected procedures.

Gynaecological oncology

Assessment, surgery, medical oncology and follow-up pathways.

Breast health

Multidisciplinary assessment and treatment for breast conditions.

Fertility

Fertility assessment, reproductive medicine and research services.

Perinatal mental health

Specialist mental-health support during pregnancy and after birth.

Menopause care

Specialist menopause and related women’s-health services.

For another major Sydney public hospital with women-and-babies services, see the Royal Prince Alfred Hospital guide. The Sutherland Hospital guide covers another maternity and women’s-health pathway within South Eastern Sydney, while the Westmead Hospital guide covers a major Western Sydney tertiary hospital.

Records, billing, feedback and support contacts

Billing enquiries: (02) 9382 6068
Feedback: (02) 9382 6849
Feedback email: SESLHD-RHWfeedback@health.nsw.gov.au
Medical records enquiries: (02) 9382 3770
Records fax: (02) 9382 3777
Records email: SESLHD-POW-ROI@health.nsw.gov.au
Social Work: (02) 9382 6670
Newborn Care: (02) 9382 6160

Official Royal Hospital for Women homepage Official department phone numbers and records contacts Full hospital services and clinics directory Pregnancy booking and models of care General patient and visitor information Official inpatient admission information

Interpreter support: the hospital provides free interpreter services. Tell the referral service or clinic that an interpreter is required and include the preferred language in the referral where possible.

Royal Hospital for Women FAQs

What is the address of the Royal Hospital for Women?

The Royal Hospital for Women is at Barker Street, Randwick NSW 2031, Australia. It is Building 17 on the Randwick Hospitals Campus.

What is the main phone number?

The general enquiries and switchboard phone number is (02) 9382 6111.

How do I book antenatal care?

See your GP and ask the GP to submit an electronic referral. The hospital aims to contact patients within two to three weeks after receiving the referral.

What should I do if the antenatal clinic has not contacted me?

If four weeks have passed since your GP submitted the referral, call Antenatal Outpatients on (02) 9382 6048 or leave a voicemail on (02) 9382 6206.

How do I get a gynaecology appointment?

A valid referral is required. GPs must submit referrals electronically. After clinical triage, the hospital sends appointment information by post and may send SMS referral-status updates.

Who should I call for urgent pregnancy concerns after 20 weeks?

Call Birth Unit Triage on 0439 869 035. The official maternity guidance lists this service as available 24 hours for urgent concerns after 20 weeks.

Where should I go for an emergency before 20 weeks of pregnancy?

Call 000 for immediate danger. Official hospital guidance directs patients needing emergency medical help before 20 weeks to an appropriate Emergency Department, including Prince of Wales Hospital Emergency on the same campus.

Does the hospital have an Early Pregnancy Assessment Service?

Yes. EPAS is an appointment-only service for eligible early-pregnancy concerns and requires referral. The weekday contact number is (02) 9382 6701.

Is parking available?

Yes. The Randwick campus car park is accessed via Easy Street and is open 24 hours. Current rates are available from Point Parking on (02) 9326 7233.

Is free parking available for antenatal appointments?

Eligible antenatal and hospital-ultrasound patients can receive up to three hours of free parking. Bring the parking ticket and completed yellow antenatal card to the information desk near LifeGrain café for validation.

What are the visiting hours?

Visiting hours depend on the ward. Macquarie and Antenatal wards list 10:00am–8:00pm, Postnatal wards list general visiting from 4:00pm–8:00pm, and the Close Observation Unit lists 8:00am–1:00pm and 3:00pm–8:00pm.

How do I request medical records?

Use the Randwick campus Release of Information pathway. The official contact page lists Medical Records enquiries on (02) 9382 3770 and SESLHD-POW-ROI@health.nsw.gov.au.

Source and safety note

This is an independent patient and visitor guide, not the Royal Hospital for Women, NSW Health, an appointment service or a medical-advice provider. Information was checked against official South Eastern Sydney Local Health District pages for hospital contacts, pregnancy bookings, gynaecology referrals, Breast Services, ultrasound, maternity triage, parking, transport, visiting, medical records and patient support. Follow your own appointment letter, GP or specialist referral instructions and current hospital advice.