Caulfield Hospital address, appointments and contact information
Caulfield Hospital is a public hospital at 260 Kooyong Road, Caulfield VIC 3162. It is part of the Bayside Health Alfred Care Group and focuses mainly on rehabilitation, aged care, community health, aged mental health and specialist outpatient care.
Main hospital phone: (03) 9076 6000
Caulfield VIC 3162
Caulfield Hospital address and Google Map
Caulfield Hospital
260 Kooyong Road
Caulfield VIC 3162
Australia
The hospital’s main entrance and reception are accessed through Gate 2 on Kooyong Road. Gate 2 also provides access to the Ashley Ricketson Centre, Caulfield Community Health Service, Healthy Living Centre, hydrotherapy, cardiac rehabilitation and Dialysis 2.
Your appointment letter should be used for the exact building, clinic or ward because Caulfield Hospital has several separate buildings across the campus.
Check the official Caulfield Hospital contact and campus information .
- Confirm the 260 Kooyong Road address.
- Check the campus map if your letter names a building or ward.
- Use the main switchboard if you cannot identify the correct department.
How to get a Caulfield Hospital appointment
Caulfield Hospital does not have one booking process for every service. The correct pathway depends on whether you need a specialist clinic, rehabilitation, aged care or Caulfield Community Health Service.
Specialist and Consulting Clinics
Many Caulfield specialist clinics require a referral from a GP or another medical practitioner. Current Caulfield clinic pages for services such as renal medicine, rheumatology, neuromuscular care and rehabilitation direct patients through a referral and clinical triage process.
Several Caulfield Consulting Clinics use (03) 9076 6800 for appointment or clinic enquiries.
- See your GP or treating clinician. They should confirm which Caulfield service is appropriate.
- The referral is submitted. Many current services use the Consultmed eReferral system.
- The referral is clinically reviewed. The hospital prioritises appointments according to the patient’s medical needs.
- Wait for hospital contact. If the referral is accepted, the service will contact you with appointment information.
- Read the appointment location carefully. Check the building, level, clinic and arrival instructions before travelling.
Check the official Bayside Health Alfred eReferral information .
- Open the official eReferral page.
- Check whether the service you need is listed under Caulfield Hospital or Home, Acute and Community services.
- Ask your GP or clinician to use the current Consultmed pathway when required.
- Do not send medical information through an unofficial website.
Caulfield Community Health Service appointments
Caulfield Community Health Service is based in the Ashley Ricketson Centre, Building 22, entered through Gate 2. It provides services including physiotherapy, occupational therapy, podiatry, nutrition and dietetics, exercise physiology and community health nursing.
Main reception:
(03) 9076 6666
Referral enquiries / Caulfield Access:
(03) 9076 6776
Opening hours: Monday-Friday, 8:30am-5:00pm
Patients, carers, family members and case managers can contact Caulfield Access about eligible community services. After a referral is received, an Access Officer contacts the patient to discuss needs and arrange the appropriate service.
Open the official Caulfield Community Health Service page .
- Check whether the service you need is listed.
- Read the eligibility and referral section.
- If self-referral is available, follow the official self-referral pathway.
- If unsure, call Caulfield Access on (03) 9076 6776 before submitting anything.
Changing or cancelling an appointment
The correct cancellation process depends on the clinic. Your appointment letter or reminder should be your first reference because it identifies the actual service managing your booking.
Bayside Health Alfred also provides an online Specialist Outpatient appointment change form. If the appointment is less than 3 working days away, the official form directs patients to call (03) 9076 2025 instead.
Open the official appointment change form .
- Check your letter for the clinic name and Medical Record Number.
- If your appointment is within 3 working days, call the number directed by the hospital.
- If it is further away, complete the official change form where appropriate.
- Check carefully whether cancelling means you will need a new GP referral.
What services is Caulfield Hospital known for?
Caulfield Hospital is different from a large acute hospital with a general Emergency Department. Its main strengths are rehabilitation, aged care and community-based care.
- Acquired brain injury rehabilitation
- Neurological rehabilitation
- Spinal rehabilitation
- Amputee rehabilitation
- Orthopaedic and musculoskeletal rehabilitation
- Geriatric evaluation and management
- Delirium and dementia care
- Renal dialysis
- Community rehabilitation
- Caulfield Community Health Service
- Specialist outpatient clinics
- Aged mental health services
The hospital has a statewide role in several rehabilitation services, including care for acquired brain injury, neurological conditions, spinal rehabilitation and amputee patients.
For acute emergency and major tertiary care within the same Alfred Care Group, see our Alfred Hospital Melbourne guide .
No Emergency Department at Caulfield Hospital
This is particularly important for visitors who find Caulfield Hospital in a general hospital search: there are no Emergency services at Caulfield Hospital.
For a life-threatening emergency, call 000. Alfred Health directs emergency patients to The Alfred Emergency & Trauma Centre at 55 Commercial Road, Melbourne.
Sandringham Hospital also operates a 24-hour Emergency Department within the same health network. Our Sandringham Hospital patient and Emergency guide explains its emergency entrance, appointments and parking.
Parking at Caulfield Hospital
The visitors’ car park is at the front of the hospital and is accessed through Gate 2 from Kooyong Road. The car park is open at all times.
| Parking time | Current fee |
|---|---|
| First 30 minutes | Free |
| Up to 1 hour | $9.00 |
| 1-2 hours | $11.00 |
| 2-3 hours | $13.00 |
| 3-4 hours | $15.00 |
| 4+ hours / daily maximum | $18.00 |
| Concession rate | $12.00 |
These are the official rates effective 19 August 2026. Parking prices can change, so confirm them before a future visit.
Pension Concession Card, Health Care Card and Disability Parking Permit holders may qualify for concession parking. The ticket must be validated before payment according to the hospital’s instructions.
Check current Caulfield Hospital parking information .
- Enter through Gate 2 from Kooyong Road.
- Keep your parking ticket with you.
- If eligible for a concession, have your valid concession or disability permit checked before payment.
- Pay at the machines near main reception or the Ashley Ricketson Centre, or follow the current exit-payment instructions.
Public transport to Caulfield Hospital
Tram
- Route 67: stops near Glenhuntly Road and Kooyong Road. The hospital is about 500 metres along Kooyong Road.
- Route 64: stops on Hawthorn Road near Glen Eira Road and Glenhuntly Road, about a 500-metre walk from the rear of the hospital.
Train
Elsternwick Station on the Sandringham line and Glen Huntly Station on the Frankston line can be combined with a tram connection along Glen Huntly Road.
Bus
Bus 605 stops on Kooyong Road at Gates 1, 2 and 3 of Caulfield Hospital.
Check official Caulfield Hospital public transport directions .
- Check your appointment arrival time.
- Open the hospital transport page and confirm your preferred route.
- Use Public Transport Victoria for the live timetable.
- Allow extra walking time if you need Gate 2 or a building deeper inside the campus.
Visiting hours
Current Bayside Health Alfred general ward information lists visiting periods of 10:00am-1:00pm and 3:00pm-7:00pm. Some Caulfield Hospital wards can use more flexible arrangements, so the ward’s instructions should take priority.
If you do not know which ward the patient is in, call (03) 9076 6000 and ask the switchboard to connect you.
Visitors should not attend if they are unwell with an infectious illness.
Check current Bayside Health Alfred visiting guidance .
- Confirm the patient’s current ward.
- Ask whether that ward has different visiting times.
- Do not visit if you are sick or potentially infectious.
- Follow current mask, entry and ward instructions.
What to bring to an appointment
Requirements vary by clinic, but official Caulfield service pages commonly ask patients to bring relevant identification, medical information and mobility or sensory aids.
- Your appointment letter.
- Medicare card.
- Health Care Card or concession card if applicable.
- Private health insurance information if relevant.
- Your current medicines or an up-to-date medication list.
- Recent scans, X-rays, ultrasound results or reports when relevant.
- Glasses, hearing aids or walking aids if you use them.
- TAC or WorkCover claim information if relevant to the appointment.
- Any special items specifically requested in your appointment letter.
Accessibility and disability support
Caulfield Hospital provides accessible parking, accessible toilets, lifts and wheelchairs. The hospital also has support for people with hearing or vision impairment.
Wheelchairs are available at main entrances and within wards and departments. Patients can ask staff for assistance.
The Disability Liaison Officer team supports patients attending Caulfield Hospital, specialist clinics, tests and treatment.
Disability Liaison Officer:
(03) 9076 5780
Text: 0428 950 038
Hours: Monday-Friday, 8:30am-4:30pm, excluding public holidays
Read Caulfield Hospital accessibility information .
- Tell your clinic about mobility, hearing, vision or communication needs before the appointment.
- Ask whether accessible parking or a wheelchair should be arranged.
- Contact the Disability Liaison Officer if you need help navigating hospital care.
Interpreter support
If you need an interpreter, tell the clinic when your appointment or admission is arranged. Qualified interpreting support can be organised for patients who need language or communication assistance.
Telephone Interpreter Service: 131 450.
Auslan interpreters are also available for deaf and hard-of-hearing patients.
Medical records and online health information
Bayside Health Alfred’s Health Information Services manages medical records and requests for access to health information across the Alfred, Caulfield and Sandringham campuses.
Health Information Services: (03) 9076 2644
Patients can also access eligible health information through the health service’s Patient Portal. The portal does not replace direct contact with your treating clinic when you need to change an appointment.
Check official electronic health record and medical information guidance .
- Open the official health information page.
- Choose the option for accessing information about yourself.
- Follow the official identity and request process.
- Do not send sensitive records to unofficial hospital-directory websites.
Related Melbourne hospital guides
Caulfield Hospital FAQs
What is the address of Caulfield Hospital?
Caulfield Hospital is located at 260 Kooyong Road, Caulfield VIC 3162, Australia.
What is the main phone number for Caulfield Hospital?
The main Caulfield Hospital switchboard number is (03) 9076 6000.
Does Caulfield Hospital have an Emergency Department?
No. Caulfield Hospital does not provide Emergency Department services. Call 000 for a life-threatening emergency. The Alfred Emergency & Trauma Centre provides 24-hour emergency care within the same Alfred Care Group.
How do I get an appointment at Caulfield Hospital?
Appointment pathways depend on the service. Many specialist clinics require a GP or medical practitioner referral that is clinically reviewed before an appointment is offered. Caulfield Community Health Service also has its own referral and self-referral pathways.
What is the Caulfield Hospital Consulting Clinics phone number?
Many Caulfield Consulting Clinics list (03) 9076 6800 for clinic or appointment enquiries. Use the number on your appointment letter if a different direct contact is provided.
How do I contact Caulfield Community Health Service?
Caulfield Community Health Service reception is (03) 9076 6666. Caulfield Access referral enquiries can be made on (03) 9076 6776.
How much is parking at Caulfield Hospital?
Current parking fees effective 19 August 2026 start with the first 30 minutes free. The current daily maximum for 4 or more hours is $18.00, with a $12.00 concession rate for eligible users. Check the official parking page for future changes.
Which gate should I use at Caulfield Hospital?
Gate 2 on Kooyong Road provides access to the main hospital entrance and reception, the visitors’ car park, Caulfield Community Health Service and several other services. Use your appointment letter for service-specific directions.
What public transport goes to Caulfield Hospital?
Bus 605 stops on Kooyong Road at hospital Gates 1, 2 and 3. Tram routes 67 and 64 stop within walking distance, and connections are available from Elsternwick and Glen Huntly railway stations.
What are Caulfield Hospital visiting hours?
General ward visiting periods are currently listed as 10:00am-1:00pm and 3:00pm-7:00pm. Some wards may offer flexible or different arrangements, so confirm with the ward before visiting.