Coffs Harbour Hospital address, appointments and contact information
The hospital commonly searched as Coffs Harbour Hospital or Coffs Harbour Base Hospital is officially named Coffs Harbour Health Campus by Mid North Coast Local Health District. It is located at 345 Pacific Highway, Coffs Harbour NSW 2450.
This guide brings together the details patients, carers and visitors usually need before travelling: the main phone number, appointment pathway, 24-hour Emergency Department, campus entrances, Google Map, parking, public transport, maternity contacts, patient support and medical-record access.
Coffs Harbour NSW 2450
Coffs Harbour Hospital address and Google Map
Coffs Harbour Health Campus
345 Pacific Highway
Coffs Harbour NSW 2450
Australia
The hospital is a major regional referral centre for Coffs Harbour, Bellingen and Nambucca Valley. It provides Emergency, inpatient, surgical, intensive care, maternity, paediatric, renal, cancer, mental health, rehabilitation and outpatient services.
Use the map for general travel planning. For an appointment, also check the entrance, clinic or department written on your hospital letter because the campus has several separate entry points.
Check the official hospital page before travelling
Open the official Coffs Harbour Health Campus page .
- Confirm the 345 Pacific Highway address and main phone number.
- Check the hospital service or clinic you need.
- Open the campus map if you need the correct entrance.
- Check current visitor or parking information before travelling.
Appointments and referrals
Coffs Harbour Health Campus has many specialist and outpatient services, but there is not one booking process that applies to every clinic. Referral requirements and contact numbers vary by service.
For an existing appointment
- Check your appointment letter, SMS or hospital message first. Look for the clinic name, date, time, entrance and direct phone number.
- Use the clinic number on your letter. This is normally more useful than the general switchboard for changing or confirming an appointment.
- If you cannot identify the clinic, call the main hospital. Phone (02) 6656 7000 and ask to be connected to the service named on your appointment.
- Confirm preparation instructions. Ask whether you need a referral, fasting, scans, pathology results, medicine changes or other documents.
- Contact the clinic early if you cannot attend. Ask whether the appointment can be rescheduled and whether your referral remains valid.
For a new specialist appointment
Many hospital specialist services require assessment or referral from a GP, specialist or another healthcare service. The exact referral method depends on the clinic.
Do not send a referral to a guessed email address or fax number. Ask your GP or treating clinician to use the current referral pathway for the service you need.
Useful appointment and service contacts
These contacts are useful when your care relates to one of the listed services. For other clinics, use your appointment letter or the main hospital switchboard.
| Service | Current official contact |
|---|---|
| Main hospital / switchboard | (02) 6656 7000 |
| Pregnancy Care Service – bookings and antenatal appointments | (02) 6656 5300 |
| Maternity Service contact | (02) 6656 7214 |
| Paediatric Outpatient Clinic | (02) 6656 7666 |
| Mid North Coast Cancer Institute – Coffs Harbour | (02) 6656 5737 |
| Social Work | (02) 6656 7700 |
| Health Information / medical-record enquiries | (02) 6656 7448 |
Coffs Harbour Emergency Department
Coffs Harbour Health Campus operates a 24-hour Emergency Department and is a major regional hospital treating serious illness and injury.
The hospital also has intensive care, coronary care, operating theatres, stroke services and a rooftop helipad used for aeromedical transfers when higher-level treatment is required elsewhere.
- Call 000 when a condition is life-threatening.
- Emergency patients are assessed according to clinical urgency.
- Tell staff immediately if symptoms worsen while waiting.
- Bring Medicare details, current medicines and allergy information if it is safe to do so.
Check the official Mid North Coast Emergency Department information .
- Call 000 first if ambulance care may be needed.
- If travelling directly to the hospital, follow signs for the Emergency Department entrance.
- Do not use an outpatient clinic entrance for Emergency care.
- Tell triage staff if the patient’s condition changes while waiting.
Which entrance should you use?
The official Coffs Harbour Health Campus map separates services by entrance. Checking this before arrival can save time, particularly for outpatient and community appointments.
| Entrance | Examples of services |
|---|---|
| Entrance A / Main Entrance | Reception, Admissions, Birthing Unit, Day Surgery and Pre-Admissions, Intensive Care, Maternity and Newborn, Medical Imaging, Medical Assessment, paediatrics, surgical units and theatres. |
| Entrance B | Child, Adolescent & Family Services, Renal Unit and Transit Lounge / Infusion Centre. |
| Entrance C | Ambulatory Care Clinics, Allied Health, Pathology Collection, Rehabilitation, Medical Unit A, Public Health and Stroke Unit. |
| Entrance D | Aboriginal Health, Community Health, Oral Health, Drug & Alcohol and Mental Health services. |
Open the official Coffs Harbour Health Campus site map .
- Find the entrance letter that matches your service.
- Check the parking area closest to that entrance.
- Look for accessible parking if needed.
- Check the bus-stop symbol if arriving by public transport.
- Follow onsite signs if they differ from an older printed map.
Parking at Coffs Harbour Hospital
The main Coffs Harbour Health Campus page states that hospital parking is free and that disabled parking is available onsite. The NSW hospital parking directory also currently lists Coffs Harbour Base Hospital parking as free.
The campus map shows a mixture of time-limited and all-day parking areas, including accessible parking, so always check signs for the specific space where you park.
Check NSW Health parking information for Coffs Harbour Hospital .
- Check your clinic entrance on the campus map.
- Choose a patient or visitor parking area near that entrance.
- Read the time-limit and access signs when you arrive.
- Use an accessible space only when entitled to do so.
Public transport and arriving without a car
NSW Health’s hospital parking and directions information identifies Coffs Harbour Railway Station as the nearest railway station. The official campus map also shows a bus stop on the hospital grounds.
Because bus routes and timetables can change, use Transport for NSW for the trip you are actually making.
- Enter “Coffs Harbour Health Campus, 345 Pacific Highway” as your destination.
- Set the time you need to arrive, not just your appointment start time.
- Allow extra time to walk from the bus stop to the correct entrance.
- Check accessible-trip options if mobility support is required.
Maternity and pregnancy appointments
Coffs Harbour Health Campus provides pregnancy, labour, birth, inpatient and community postnatal care, as well as a Special Care Nursery.
For a hospital booking appointment or antenatal care, the Pregnancy Care Service currently lists: (02) 6656 5300.
The Pregnancy Care Service operates Monday to Saturday, with evening clinics until 7pm on Monday and Thursday. Appointment times still need to be confirmed directly with the service.
Check official Coffs Harbour maternity contacts .
- Open the maternity contacts page and find Coffs Harbour Health Campus.
- Call the Pregnancy Care Service for booking and antenatal appointment questions.
- Ask which model of pregnancy care is suitable, including Midwifery Group Practice if relevant.
- For urgent pregnancy concerns, follow the advice from your maternity team or use Emergency/000 when required.
Paediatric outpatient appointments
Coffs Harbour Paediatric Outpatient Clinic provides specialist consultation and continuing care for infants, children and adolescents aged 0-16 with medical, developmental and behavioural needs.
Paediatric Outpatient Clinic: (02) 6656 7666
Referrals are assessed by the service, so families should normally work with the referring healthcare professional rather than trying to create a specialist referral themselves.
Open the official Paediatric Outpatient Clinics page .
Cancer treatment contacts
The Mid North Coast Cancer Institute at Coffs Harbour provides specialist cancer services associated with the Health Campus.
Coffs Harbour Cancer Institute:
(02) 6656 5737
Service hours currently listed: Monday-Friday, 8am-5pm.
Referrals to the cancer service are made through a GP or specialist medical consultant.
Check official Coffs Harbour cancer service information .
Visiting a patient
Mid North Coast Local Health District uses flexible visiting times based on individual patient needs rather than one rigid visiting period for every ward.
The district asks visitors who want to attend between 8pm and 7am to consult nursing staff first so patients can receive adequate rest.
Do not visit if you have cold or flu symptoms such as cough, fever, sore throat or runny nose. Additional mask or infection-control requirements may apply at the time of your visit.
Check current MNCLHD visitor information .
- Confirm the patient’s ward.
- Ask whether that ward has specific visiting arrangements.
- If visiting before 7am or after 8pm, speak with nursing staff first.
- Do not visit when you are unwell.
Patient support at Coffs Harbour Health Campus
Aboriginal Liaison Officers
Aboriginal Liaison Officers can help Aboriginal patients and families communicate with health professionals, understand hospital procedures, participate in decisions and plan support for admission and discharge.
For Coffs Harbour Health Campus, the official service directs patients to the main hospital number: (02) 6656 7000.
Social Work
Hospital social workers can assist with adjustment to illness, carer stress, family communication, grief, practical concerns, advocacy and connections to community support.
Coffs Harbour Social Work:
(02) 6656 7700
Current service hours: Monday-Friday, 8am-5pm.
Interpreter support
If you need an interpreter, tell the clinic, ward or healthcare professional as early as possible. MNCLHD services can arrange interpreter support where required. Do not rely on a child or family member to interpret important clinical discussions when professional interpreting can be arranged.
How to request medical records
Mid North Coast Local Health District allows patients to request access to personal health information, subject to legal and privacy restrictions.
For Coffs Harbour Health Campus health-information requests, the current district contact page lists:
Phone:
(02) 6656 7448
Email: MNCLHD-CHHC-HIRS@health.nsw.gov.au
Open the official MNCLHD medical-record and contact information .
- Open the district contact page.
- Find “Access your personal health record information”.
- Download the HRIP application form for Bellingen, Coffs Harbour, Dorrigo and Macksville.
- Complete the form and include any required identification or authority.
- Follow the current submission instructions shown on the form or official contact page.
Feedback, complaints and concerns
If you have a concern about care, MNCLHD recommends raising it with the staff caring for you or the relevant manager where appropriate.
If the issue is not resolved, the Mid North Coast Local Health District Consumer Relations Office can receive formal feedback.
Consumer Relations:
1800 726 997
Email: MNCLHD-ConsumerRelations@health.nsw.gov.au
Open the official feedback and complaints pathway .
- Identify Coffs Harbour Health Campus and the ward or service involved.
- Give the approximate date and explain what happened.
- Explain what outcome or response you are seeking.
- Provide contact details if you want Consumer Relations to respond.
Related NSW hospital guides
These existing AussiHospitals.org guides may help if you are comparing regional referral hospitals, travelling for specialist care or supporting a family member at another NSW public hospital.
Coffs Harbour Hospital FAQs
What is the official name and address of Coffs Harbour Hospital?
The official Mid North Coast Local Health District name is Coffs Harbour Health Campus. It is located at 345 Pacific Highway, Coffs Harbour NSW 2450.
What is the main Coffs Harbour Hospital phone number?
The main Coffs Harbour Health Campus phone number is (02) 6656 7000.
Does Coffs Harbour Hospital have a 24-hour Emergency Department?
Yes. Coffs Harbour Health Campus has a 24-hour Emergency Department. For a life-threatening emergency, call 000.
How do I make or check a Coffs Harbour Hospital appointment?
Appointment and referral processes vary by clinic. Use the phone number on your appointment letter or SMS first. If you cannot identify the clinic, call the hospital switchboard on (02) 6656 7000 and ask to be connected to the relevant service.
How do I change or cancel an appointment?
Contact the clinic using the direct number on your appointment letter or hospital message as early as possible. If you do not have the clinic number, call (02) 6656 7000 and ask for that service.
Is parking free at Coffs Harbour Hospital?
The main Coffs Harbour Health Campus page and NSW hospital parking directory currently list hospital parking as free, with disabled parking available. Check signs because different areas of the wider campus can have time limits or different arrangements.
What are the visiting hours at Coffs Harbour Hospital?
Mid North Coast Local Health District uses flexible visiting times based on patient needs. Visitors who want to attend between 8pm and 7am should speak with nursing staff first.
What is the nearest train station to Coffs Harbour Hospital?
NSW Health parking and directions information identifies Coffs Harbour Railway Station as the nearest railway station. Use Transport for NSW to plan the current connection to the hospital.
How do I book a maternity appointment at Coffs Harbour Hospital?
For hospital booking appointments and antenatal care, contact the Coffs Harbour Pregnancy Care Service on (02) 6656 5300 during its service hours.
How do I request medical records from Coffs Harbour Hospital?
Use the Mid North Coast Local Health District health-record access process. The current contact for Coffs Harbour Health Campus health-information requests is (02) 6656 7448. Complete the appropriate HRIP application and follow the official submission instructions.