St Andrew’s War Memorial Hospital appointments, Emergency Centre, parking and visitor guide
St Andrews Hospital usually refers to St Andrew’s War Memorial Hospital in Spring Hill, Brisbane. This page gives patients and visitors the useful details first: address, phone numbers, Emergency Centre access, admission booking, doctors search, services, visiting rules, parking fees, transport and what to bring.
The hospital is a private hospital, so planned admissions, private health fund checks, self-funded cost estimates and Emergency Centre billing should be confirmed before attendance whenever it is safe to do so.
Quick answer: St Andrews Hospital address and contact numbers
Main hospital
St Andrew’s War Memorial Hospital
457 Wickham Terrace, Spring Hill QLD 4000
| Primary keyword | st andrews hospital |
|---|---|
| Correct hospital name | St Andrew’s War Memorial Hospital |
| Street address | 457 Wickham Terrace, Spring Hill QLD 4000, Australia |
| Postal address | GPO Box 764, Brisbane QLD 4001 |
| General enquiries | (07) 3834 4444 |
| Fax | (07) 3832 6006 |
| Emergency Centre | North Street, Spring Hill QLD 4000. Phone: (07) 3834 4455. |
| GP Emergency hotline | (07) 3834 4490 |
| Upper limb on-call service | 1300 263 463 for GPs and emergency doctors. |
| General visiting hours | 8:00am to 8:00pm on the current visiting page. Some older hospital material lists 10:00am to 8:00pm, so confirm the ward if timing matters. |
| Best next step | If your visit is planned, complete online admission details early and contact your private health fund before admission. If urgent, use the Emergency Centre or call 000 for life-threatening symptoms. |
St Andrew’s Hospital map, main entrance and Emergency Centre access
The main hospital entrance is on Wickham Terrace. The Emergency Centre is on North Street. Patient drop-off and pick-up for the main hospital is available on Wickham Terrace for a short stop, while Emergency Centre patients can be dropped off and collected at the North Street entrance.
Official hospital video
This official St Andrew’s video is about the hospital’s Emergency Centre. It is useful for patients comparing private emergency access, location and service context.
Which entrance or department should you use?
| Need | Best place to go | What to confirm |
|---|---|---|
| Main hospital reception | Level 3, accessed from Wickham Terrace. | Use this for general hospital arrival, admission direction and ward guidance. |
| Emergency Centre | North Street, Spring Hill. | This is a private Emergency Centre. Ask about fees and separate provider accounts when clinically safe. |
| Day Surgery Centre | Directly opposite the main hospital on North Street. | Use your procedure/admission paperwork for arrival time and collection instructions. |
| North Street Medical Centre | Best accessed from North Street. | Confirm the specialist’s suite, level and appointment time. |
| Main hospital car park | Entry via North Street. | Uses licence plate recognition; know your plate number before using the pay station. |
| Boundary Street access | You can also enter the main hospital from Boundary Street. | Ask reception if your ward or clinic is easier from Boundary Street. |
Appointments, admission booking and doctor contact
Book My Admission
- St Andrew’s uses online registration before planned admission.
- The hospital says online registration should take about 20 to 30 minutes.
- The registration helps confirm admission, financial costs/responsibilities and medical history.
- For help, call the hospital registration team on 1800 442 622, Monday to Friday, 9:00am to 5:00pm.
Find a doctor
- The official St Andrew’s doctors search lets users search by surname or specialty area.
- Doctor consulting rooms may be inside or outside the hospital campus.
- Some doctor pages list private rooms, business phone and specialty area.
- Confirm appointment date, hospital admission, theatre list and consulting fee directly with the doctor’s rooms.
Details needed for online admission
| Information | Why it matters |
|---|---|
| Personal details and email address | Used for admission records and hospital communication. |
| Next of kin and emergency contact details | Important if staff need to contact a support person. |
| Medicare card number | Listed as mandatory for online registration. |
| Private health fund insurance details | Used to check cover and possible out-of-pocket hospital costs. |
| WorkCover or third-party insurer details | Important if the admission relates to a claim. |
| DVA details | Relevant for eligible veterans and DVA-funded care. |
| Self-funding information | Self-funded patients should call the hospital for an estimate of costs before admission. |
| Pension, health benefits or pharmacy safety net card | May be relevant for billing, pharmacy or patient administration. |
Private Emergency Centre: access, billing and what to expect
| Emergency Centre location | North Street, Spring Hill, Brisbane QLD 4000. |
|---|---|
| Emergency Centre phone | (07) 3834 4455 |
| GP hotline | (07) 3834 4490 |
| Upper limb on-call service | 1300 263 463, available to GPs and emergency doctors. |
| Drop-off | Patients can be dropped off and collected at the North Street entrance. |
| Emergency parking | Parking is available beneath the hospital, with car park entry adjacent to the Emergency Centre on North Street. After-hours street parking may also be available. |
| Billing note | Emergency Centre accounts are prepared after consultation and should be finalised before leaving the hospital. |
| Separate accounts | Pathology tests, x-rays and some pharmacy items are not included in the Emergency Centre account and may be billed separately by those providers. |
| Payment methods | Electronic Medicare payment, EFTPOS and credit card payment systems are available. |
Services and specialties at St Andrew’s War Memorial Hospital
St Andrew’s is a private hospital in Spring Hill with inpatient, outpatient and additional support services. Exact admission depends on your doctor, procedure, health fund, clinical need and hospital booking.
| Service area | What is listed by St Andrew’s | What to confirm before attending |
|---|---|---|
| Cardiac surgery and cardiology | Inpatient cardiac surgery and cardiology services. | Surgeon/physician fees, health fund cover, admission date and theatre timing. |
| Ear, nose and throat | ENT inpatient services and visiting specialists. | Doctor rooms, admission paperwork, paediatric eligibility if relevant. |
| Endoscopy | Endoscopy inpatient/outpatient pathways and an endoscopy clinic listing. | Preparation instructions, fasting, escort/driver requirement and billing. |
| General medicine and general surgery | Inpatient medical and surgical care. | Admitting doctor, expected length of stay and out-of-pocket estimate. |
| Gynaecology and urology | Inpatient specialist services. | Procedure date, anaesthetist details and health fund cover. |
| Neuroscience | Inpatient neuroscience services. | Specialist rooms, imaging, admission requirements and rehabilitation planning. |
| Ophthalmology | Inpatient eye-related surgical services. | Day surgery location, drops, fasting and post-procedure transport. |
| Oral and maxillofacial | Inpatient oral and maxillofacial services. | Surgeon, anaesthetist, hospital fee and recovery instructions. |
| Orthopaedics | Inpatient orthopaedic services. | Prosthesis, gap fees, rehabilitation pathway and discharge supports. |
| Paediatric surgery | Listed inpatient paediatric surgery service. | Age eligibility, parent/carer attendance and procedure instructions. |
| Plastic surgery | Inpatient plastic surgery services. | Surgeon fees, health fund cover and day surgery suitability. |
| Rehabilitation | Rehabilitation services and day rehabilitation unit. | Referral, admission criteria, private fund approval and program schedule. |
| Thoracic medicine and vascular surgery | Listed inpatient specialty services. | Specialist appointment, admission plan and procedure pathway. |
| Radiology | Outpatient radiology service listing. | Referral, imaging booking, preparation and separate billing. |
| Support services | Clinical pharmacy, diabetes education, nutrition assessment/education, physiotherapy and speech therapy. | Whether service is included in admission or billed separately. |
Day Surgery Centre: location, drop-off and procedures
St Andrew’s opened a dedicated Day Surgery Centre opposite the main hospital on North Street in Spring Hill. The centre is designed for adults and children undergoing same-day procedures and is connected to the main hospital by a linkway bridge.
Day Surgery Centre features
- Located directly opposite the main hospital on North Street.
- Includes an operating theatre.
- Includes two procedure rooms.
- Includes admission and recovery areas.
- Connected to the main hospital by a linkway bridge.
Examples of procedures listed
- Plastic procedures
- Oculoplastic and oncoplastic procedures
- Pain procedures
- Minor urology and gynaecology
- Maxillofacial and dental surgeries
- Minor general surgeries
Parking, transport, taxi phones and drop-off points
| Parking or transport item | Details for St Andrew’s Hospital |
|---|---|
| Main hospital car park | Entry via North Street. Uses licence plate recognition, so you do not receive a paper ticket. |
| How to pay | Pay with cash or card at the pay station on Level 3 beside the café, or pay by credit card on exit. Know your licence plate number. |
| Emergency Centre parking | Parking beneath the hospital with entrance adjacent to the Emergency Centre on North Street. |
| Secure Parking under St Andrew’s Place | Entry via North Street. |
| Secure Parking in Little Edward Street | Entry via Hope Street. |
| Day Surgery drop-off | Five-minute patient drop-off and pick-up parks at the St Andrew’s Place car park entry on Level B1. Do not drive through the boom gate for this quick drop-off area. |
| Free bus loop | A free City Spring Hill Loop 30 bus can be used from the city. The patient booklet says to catch it from Stop 141 on Edward Street after Central Station if using that route. |
| Closest rail station | Roma Street Station is listed as the closest rail station. Central Station plus the free Spring Hill Loop is another option. |
| Taxis | Two free courtesy phones to taxi companies are positioned at the main hospital entrance. |
Main hospital car park rates from the patient booklet
| Parking duration | Rate |
|---|---|
| 0 to 0.5 hours | $5 |
| 0.5 to 1 hour | $12 |
| 1 to 1.5 hours | $17 |
| 1.5 to 3 hours | $22 |
| 3 hours plus | $27 |
| Daily pass | $30 |
| 7-day pass | $100 |
Visiting hours, support person limits and rest periods
| General inpatient visiting | Current visiting page: two visitors per inpatient at any one time between 8:00am and 8:00pm. |
|---|---|
| Children attending day procedure | One parent, carer or guardian may accompany a child attending for a day procedure. |
| Emergency Centre | One support person per patient at any time, 24/7. |
| ICU visitors | Two visitors per patient from 11:00am to 1:00pm and again from 4:00pm to 8:00pm daily, with some exceptions at the treating team’s discretion. |
| Older booklet general visiting note | The patient booklet lists general visiting hours as 10:00am to 8:00pm and ICU as 11:00am to 12:30pm and 3:00pm to 8:00pm. Use current ward confirmation if there is any conflict. |
| Rest period | Some specialised wards have rest periods. The patient booklet lists Wards 2F, 4E, 4F and 5F from 1:00pm to 3:00pm. |
| Protected meal times | The patient booklet says some wards restrict activity during protected meal times, such as Wards 3F and 4E for breakfast, lunch and dinner periods. |
Fees, private health insurance and self-funded hospital care
Private health insurance
If you have private health insurance, contact your health fund before admission to confirm cover. Ask about hospital excess, co-payment, exclusions, prostheses, doctor gaps, anaesthetist fees and whether St Andrew’s has health fund approval for your admission.
Financial consent
St Andrew’s says patients have the right to be informed of out-of-pocket expenses before admission and may be asked to complete an Informed Financial Consent form on admission.
Possible extra costs to ask about
| Cost area | What to ask before admission |
|---|---|
| Surgeon or physician fees | Ask your doctor’s rooms for the specialist fee, health fund rebate and expected gap. |
| Anaesthetist | Ask who the anaesthetist is and whether they will send a separate estimate. |
| Surgical assistant | Some procedures may involve an assistant who bills separately. |
| Other doctors | Additional doctors may become involved in care and may bill separately. |
| Pharmacy | Discharge medication or medicines not related to admission may be charged separately. |
| Pathology | Blood tests or tissue examination may be billed separately. |
| Diagnostic imaging | X-rays, CT scans or other imaging may attract separate charges. |
| Emergency Centre | If you receive Emergency Centre treatment before or after admission, a separate account may be issued. |
| Extra meals or boarding | Ask before ordering anything beyond standard patient meals. |
What to bring for admission or a procedure
Documents and cards
- Admission confirmation or procedure paperwork
- Medicare card
- Private health fund card
- DVA, WorkCover, third-party insurer or pension/health benefit card if relevant
- Doctor referral or consent documents if provided
- Photo ID if requested
- Any pathology, imaging or specialist reports requested by your doctor
Medicines and personal items
- Current medicines in original packaging if requested
- Medication list, repeats and authority scripts
- Inhalers, creams, ointments, patches, eye or ear drops, injections and complementary medicines
- Comfortable flat shoes, light jacket and small secure bag
- Glasses, hearing aids, dentures or mobility aids
- Phone charger for longer stays
Patient tracking, Veteran Liaison, rights and feedback
| Support option | How it helps |
|---|---|
| Patient tracking | The official patient tracking tool lets family or support people follow a patient’s journey through the hospital from admission to discharge, with status updates as the procedure progresses. |
| Veteran Liaison Officer | Veterans and DVA patients can use the hospital’s Veteran Liaison pathway for support and questions. |
| Aboriginal and Torres Strait Islander Peoples Support Service | Listed by the hospital under patient and visitor support services. |
| Patient rights and responsibilities | Patients are expected to provide accurate medical history, medication, allergy and health condition details, ask questions about unclear care, and follow safety instructions. |
| Provide feedback | Use the official feedback pathway if you want to thank staff, raise a concern or comment on your care experience. |
| Pay account | Use the official pay account link or hospital billing instructions for hospital invoices. |
| Email a patient | The patient and visitor section includes an Email a Patient option for non-urgent messages. |
Questions to ask before going to St Andrew’s Hospital
For admission or appointments
- “Has my admission been confirmed?”
- “Which entrance, level and reception desk should I use?”
- “Do I need to complete Book My Admission before arrival?”
- “What time should I arrive, and do I need to fast?”
- “Will my procedure be in the main hospital or Day Surgery Centre?”
- “What medicines should I bring or stop?”
For costs, transport and visitors
- “What is my estimated hospital out-of-pocket cost?”
- “Have you received approval from my health fund?”
- “Will the surgeon, anaesthetist, imaging, pathology or pharmacy bill separately?”
- “Which car park is best for my entrance?”
- “Can my visitor attend during current visiting hours?”
- “Can my support person track my procedure status?”
Official St Andrew’s links used for this guide
| Need | Official page |
|---|---|
| Main hospital website | St Andrew’s War Memorial Hospital official website |
| Contact details | Contact St Andrew’s |
| Book admission | Book My Admission |
| Emergency Centre | St Andrew’s Emergency Centre |
| Visiting hours | Visit the Hospital |
| Clinical services | Clinical services |
| Doctor search | Find a Doctor |
| Day Surgery Centre | Day Surgery Centre |
| Patient information booklet | Going to hospital |
| Patient tracking | Track a patient |
| Patient rights | Patient rights and responsibilities |
| Self-funded care | Self-funded private hospital care |
St Andrews Hospital FAQs
What is the address of St Andrews Hospital Brisbane?
St Andrew’s War Memorial Hospital is located at 457 Wickham Terrace, Spring Hill QLD 4000, Australia.
What is the main phone number for St Andrew’s War Memorial Hospital?
The main hospital phone number is (07) 3834 4444.
Where is the St Andrew’s Emergency Centre?
St Andrew’s Emergency Centre is located on North Street, Spring Hill QLD 4000. The Emergency Centre phone number is (07) 3834 4455.
Is St Andrew’s Emergency Centre public or private?
St Andrew’s Emergency Centre is a private emergency centre. Accounts are prepared after consultation, and pathology, x-rays and some pharmacy items may be billed separately by those providers.
How do I book admission at St Andrew’s Hospital?
Use the official Book My Admission process before your planned admission. The online registration usually takes about 20 to 30 minutes. For help, call 1800 442 622 Monday to Friday, 9:00am to 5:00pm.
What are the general visiting hours at St Andrew’s Hospital?
The current visiting page says two visitors per inpatient are allowed at any one time between 8:00am and 8:00pm. ICU and Emergency Centre visitor rules are different, so confirm with the ward if needed.
Where can I park at St Andrew’s War Memorial Hospital?
The main hospital car park is entered via North Street. Parking is also available under St Andrew’s Place, in Little Edward Street, and at other nearby paid car parks.
How much is parking at St Andrew’s Hospital?
The patient booklet lists main car park rates from $5 for 0 to 0.5 hours, $12 for 0.5 to 1 hour, $17 for 1 to 1.5 hours, $22 for 1.5 to 3 hours and $27 for 3 hours plus, with special daily and 7-day pass rates listed. Always check current rates before relying on older booklet pricing.
What services are available at St Andrew’s Hospital?
St Andrew’s lists inpatient services including cardiac surgery, cardiology, ENT, endoscopy, general medicine, general surgery, gynaecology, neuroscience, ophthalmology, oral and maxillofacial, orthopaedics, paediatric surgery, plastic surgery, rehabilitation, thoracic medicine, urology and vascular surgery.
What should I bring for admission at St Andrew’s?
Bring admission paperwork, Medicare card, private health fund card, DVA or insurer details if relevant, medication list, repeats and authority scripts, allergy details, requested reports or scans, and essential personal items in a small secure bag.
Source and update note
This guide is based on official St Andrew’s War Memorial Hospital pages and patient information materials for contact details, Emergency Centre information, admission booking, clinical services, visiting hours, day surgery, parking, transport, patient tracking, rights and self-funded care information. Hospital phone numbers, visitor rules, fees, parking rates and admission processes can change, so confirm urgent or personal details directly with St Andrew’s before travelling.
This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.