Mountain Hospital: Address, Appointment & Contact Info

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Mountain Hospital address, appointments and contact information

For Australian hospital searches, “Mountain Hospital” most closely matches Blue Mountains Hospital, officially named Blue Mountains District ANZAC Memorial Hospital in Katoomba, NSW. The hospital is operated by Nepean Blue Mountains Local Health District and provides a 24-hour Emergency Department, inpatient care, outpatient clinics, maternity, rehabilitation, mental health and other hospital services.

The current official location is at the corner of Great Western Highway and Woodlands Road, Katoomba NSW 2780.

Emergency: Blue Mountains Hospital has a 24-hour Emergency Department. For a life-threatening emergency, call 000.
Official hospital Blue Mountains District ANZAC Memorial Hospital
Main phone (02) 4784 6500
Address Cnr Great Western Highway & Woodlands Road
Katoomba NSW 2780
Emergency Department Open 24 hours, 7 days
Call Blue Mountains Hospital Official hospital page Open Google Maps

Blue Mountains Hospital address and Google Map

Blue Mountains Hospital
Blue Mountains District ANZAC Memorial Hospital
Corner Great Western Highway and Woodlands Road
Katoomba NSW 2780
Australia

Some NSW Health directories also display the street location as 1 Woodlands Road, Katoomba NSW 2780. Both refer to the same hospital campus at the Woodlands Road and Great Western Highway corner.

Check your appointment letter for the correct clinic or entrance. Hospital upgrade works in 2026 mean temporary service relocations and changed walking routes may apply.

Check the official campus information before travelling

Open the official NSW Government Blue Mountains Hospital page .

After opening it:
  1. Confirm the current hospital address and phone number.
  2. Check the redevelopment notice for temporary access changes.
  3. Open the hospital map if you need Outpatients, Emergency, Maternity or another department.
  4. Allow extra time if construction signage changes your normal route.

How Blue Mountains Hospital appointments work

There is no single booking process for every Blue Mountains Hospital service. Many specialist outpatient clinics require a referral from a GP, specialist or other appropriate clinician before an appointment can be offered.

If you already have an appointment

  1. Read your latest letter, SMS or hospital message. Check the clinic, date, arrival time and any direct phone number.
  2. Use the clinic number on your appointment information first. It is usually the best contact for changing, cancelling or checking a booking.
  3. If no direct number is shown, call the hospital. Phone (02) 4784 6500 and ask to be connected to the clinic.
  4. Confirm preparation requirements. Ask whether you need to bring a Medicare card, medicine list, scans, pathology results, referral or fasting instructions.

General Outpatients

Several Blue Mountains Hospital outpatient services use the Outpatients Department contact:

Outpatients: (02) 4784 6552

Referral requirements differ by specialty. For example, current NSW service listings for gastroenterology, rehabilitation, wound care and gynaecology state that a referral is required.

Search the official Nepean Blue Mountains service directory .

To find your clinic:
  1. Open the official service directory.
  2. Search “Blue Mountains Hospital” plus the specialty you need.
  3. Open the matching clinic page.
  4. Check whether a referral is required.
  5. Use the clinic’s current phone number and opening information rather than relying on an old directory.

Useful clinic contacts

Service Current official contact
Main hospital (02) 4784 6500
General Outpatients (02) 4784 6552
Cardiology Outpatient Clinic (02) 4784 6535
Koorana Maternity Unit (02) 4784 6572
Sexual Health & HIV Clinic (02) 4784 6560
Health Information / medical records (02) 4784 6452

Emergency Department

Blue Mountains Hospital is an acute hospital with a 24-hour Emergency Department.

  • Call 000 for life-threatening illness or injury.
  • Emergency patients are assessed according to clinical urgency.
  • Tell staff if symptoms worsen while waiting.
  • Follow current signs because Emergency Department upgrade works are underway.
The official hospital map identifies a separate Emergency entrance from the main and outpatient entrances. During redevelopment work, temporary access arrangements can override older map routes.

Hospital upgrades in 2026

The NSW Government is carrying out upgrades at the existing Blue Mountains Hospital while also planning for a future redevelopment.

Current works include improvements to the:

  • Emergency Department;
  • Ambulatory Care services;
  • inpatient areas;
  • Central Sterilising Services Department;
  • roof and building infrastructure;
  • air conditioning; and
  • lift access.

Hospital services remain operational, but temporary relocations and construction hoarding may affect the route to your appointment.

Check the official Blue Mountains Hospital upgrade project .

Before a 2026 visit:
  1. Check whether a temporary relocation notice applies.
  2. Follow current onsite signs rather than relying only on an older printed campus map.
  3. Allow extra walking and check-in time.

Parking

Free parking is available on the hospital grounds opposite the main entrance.

The hospital also lists:

  • dedicated disability parking; and
  • 15-minute Emergency parking near the main entrance.

Check Blue Mountains Hospital parking and transport .

If you are driving:
  1. Open the official parking page before leaving.
  2. Use the main visitor parking area opposite the hospital entrance.
  3. Use disability parking only with the appropriate permit.
  4. Read temporary construction signs when you arrive.

Train and bus access

Blue Mountains Hospital is located between Leura and Katoomba railway stations. Local buses stop at the hospital’s main entrance, where a shelter and seating are provided.

Use Transport for NSW for current train and bus connections.

Public transport micro-guide:
  1. Enter Blue Mountains Hospital, Katoomba as the destination.
  2. Set the time you need to arrive.
  3. Compare the Leura and Katoomba connections shown for your trip.
  4. Allow time to reach the correct hospital entrance after getting off the bus.

Maternity appointments

The Koorana Maternity Unit at Blue Mountains Hospital provides antenatal, birthing and postnatal care.

Maternity contact: (02) 4784 6572

A GP referral is required for maternity booking. Current NSW guidance asks patients to complete the hospital maternity booking form and submit it before the first appointment.

Open the official Blue Mountains maternity service page .

For pregnancy care:
  1. Ask your GP for the required referral.
  2. Open the official maternity page.
  3. Download the current booking form.
  4. Follow the current email/submission instructions.
  5. Call the maternity unit if you need help before your first appointment.

Elective surgery

For elective surgery, Blue Mountains Hospital advises that once its booking office receives the required paperwork, staff will phone or write to offer a surgery date.

If your personal details change while waiting for surgery, call (02) 4784 6579.

Follow the fasting, medicine and arrival instructions issued specifically for your procedure.

Visiting hours

General Blue Mountains Hospital visiting hours are currently 10am to 8pm every day.

Up to four visitors per patient per day are generally permitted, but ward-specific arrangements can differ.

Parents and carers have different arrangements in children’s areas, while Emergency and higher-care areas may also use separate visitor limits.

Check current hospital visitor guidelines .

Interpreter support

Professional healthcare interpreters are available for patients using Nepean Blue Mountains Local Health District services. Interpreter support is free and confidential.

Tell your doctor, nurse or clinic staff that you require an interpreter so the healthcare team can arrange one for your appointment or admission.

Medical records

Patients can request access to personal health information held by Blue Mountains Hospital.

Health Information and Record Service: (02) 4784 6452
Email: NBMLHD-BMDAMH-HIRS@health.nsw.gov.au

Open the official health-record access information .

To request records:
  1. Open the privacy and information page.
  2. Find Blue Mountains and Springwood Hospitals.
  3. Check the current record-access process and identification requirements.
  4. Contact Health Information and Record Service if you are unsure what to submit.

Feedback and patient concerns

If you have a concern during care, speak with a staff member or manager first where appropriate.

Blue Mountains / Springwood feedback:
(02) 4784 6514
NBMLHD-BlueMountainsFeedback@health.nsw.gov.au

If a patient has received a clinical review but you remain worried that their condition is deteriorating, the district’s Raise It escalation number is 1800 777 333.

Related NSW hospital guides

Nepean Hospital — major referral hospital serving the Nepean and Blue Mountains region Blacktown Hospital — Western Sydney Emergency and outpatient appointment guide Westmead Hospital Sydney — tertiary care, Emergency, referrals and parking The Children’s Hospital at Westmead — paediatric appointments and 24-hour children’s Emergency Concord Hospital — NSW public hospital appointments, admissions and Emergency information

Mountain Hospital FAQs

Which Australian hospital does “Mountain Hospital” refer to?

In this guide, Mountain Hospital refers to Blue Mountains Hospital in Katoomba, officially Blue Mountains District ANZAC Memorial Hospital.

What is the address of Blue Mountains Hospital?

Blue Mountains Hospital is at the corner of Great Western Highway and Woodlands Road, Katoomba NSW 2780. Some NSW directories also display the location as 1 Woodlands Road.

What is the Blue Mountains Hospital phone number?

The main hospital phone number is (02) 4784 6500.

Is the Emergency Department open 24 hours?

Yes. Blue Mountains Hospital has a 24-hour Emergency Department. Call 000 for a life-threatening emergency.

How do I arrange an outpatient appointment?

Appointment requirements depend on the clinic. Many specialist services require a GP or clinician referral. General Outpatients can be contacted on (02) 4784 6552.

How do I change an existing appointment?

Use the direct clinic number on your appointment letter or SMS. If no clinic number is shown, call the hospital on (02) 4784 6500 and ask to be connected to the relevant service.

Is parking free at Blue Mountains Hospital?

Yes. NSW Government information currently states that free parking is available on the hospital grounds opposite the main entrance. Disability parking and short Emergency parking are also available.

What are Blue Mountains Hospital visiting hours?

General visiting hours are currently 10am to 8pm daily, with up to four visitors per patient per day. Some wards use different arrangements.

How do I book maternity care?

A GP referral is required. Contact the Koorana Maternity Unit on (02) 4784 6572 and follow the current maternity booking-form instructions.

Are hospital upgrades affecting appointments in 2026?

Yes. Upgrade works are affecting parts of the hospital campus and some temporary service relocations are in place. Hospital services remain operational, but patients should allow extra time and follow current signs.

Information note: Clinic locations, construction access, appointment arrangements and visitor rules can change. Follow your latest hospital letter and NSW Government information before travelling. AussiHospitals.org is an independent informational guide and is not NSW Health or Blue Mountains Hospital.

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