Moreton Bay hospital visit planner
Redcliffe Hospital appointments, Emergency, parking, shuttle and visitor guide
Redcliffe Hospital is a public hospital on Anzac Avenue, Redcliffe QLD 4020. It serves the Redcliffe Peninsula and the wider Moreton Bay community, with Emergency care, maternity, paediatrics, outpatient clinics, surgery, cancer care, kidney health, rehabilitation, palliative care and many specialist services.
This guide is built for patients, carers and visitors who need clear action details before calling, travelling, parking, changing an outpatient appointment, using the free campus shuttle, visiting a ward, attending pre-admission, arranging records, checking Medicare/private patient rules or finding the right building.
For a life-threatening emergency in Australia, call 000. For non-urgent medical advice in Queensland, call 13 HEALTH on 13 43 25 84.
1Choose the right pathEmergency, outpatient, maternity, ward visit or surgery
2Confirm detailsClinic phone, referral, letter, location and wait time
3Plan arrivalP0, P5, shuttle, Anzac Avenue, Recreation Street or taxi
4Check in readyMedicare, medicine list, scans, WorkCover and questions
Redcliffe Hospital address, phone number and urgent contacts
Main hospital
Redcliffe Hospital
Anzac Avenue, Redcliffe QLD 4020
Main phone: (07) 3883 7777
Emergency: call 000 if life-threatening.
Outpatient appointments
Specialist Outpatient Department
Phone: (07) 3883 7770
Email: RedH_SOPD@health.qld.gov.au
Feedback, records and details
Consumer Liaison: (07) 3883 7043
Change patient details: (07) 3883 7562
Health records: (07) 3883 7513
| Hospital name | Redcliffe Hospital |
|---|---|
| Main address | Anzac Avenue, Redcliffe QLD 4020, Australia |
| Main phone | (07) 3883 7777 |
| Emergency instruction | Call 000 for a life-threatening emergency, or go to the nearest hospital Emergency Department. Redcliffe Hospital also promotes Virtual Emergency Care Service for some Emergency Department needs when appropriate. |
| Non-urgent medical advice | 13 HEALTH: 13 43 25 84 |
| Mental health support | 1300 MH CALL: 1300 64 22 55, 24 hours |
| Outpatient appointment number | (07) 3883 7770 |
| Paediatric outpatient number | (07) 3049 6800 |
| Oncology outpatient number | (07) 3883 7196 |
| Antenatal outpatient number | (07) 3883 7802 |
| Pre-admission and Anaesthetic Clinic | (07) 3883 7770 |
| Oral Health | 1300 300 850 |
| Lost property | (07) 3883 7656 |
Fast decision: use 000 for immediate danger, 13 HEALTH for non-urgent medical advice, the hospital switchboard for wards and general directions, and the specific clinic number for appointment changes.
Redcliffe Hospital map, main entrance, Emergency and building locations
Redcliffe Hospital is located on Anzac Avenue. The official campus map shows the main entrance and Emergency Department on Level 1 of the Main Building, outpatient services in both the Main Building and North Block, and the Moreton Bay Integrated Care Centre (MBICC) across key outpatient and cancer care levels.
Official campus map: where common services are located
| Area | Level / location | Useful patient note |
|---|---|---|
| Main Entrance | Main Building, Level 1 | Use this for general arrival, information desk, admissions and many outpatient services. |
| Emergency Department | Main Building, Level 1 | Use for urgent emergency care. Emergency vehicles have a separate emergency-vehicle area. |
| Information Desk | Main Building, Level 1 | Use for directions, volunteers, wayfinding and help reaching your destination. |
| Admissions | Main Building, Level 1 | Useful for planned admission and inpatient paperwork. |
| Hospital Pharmacy | Main Building, Level 1 | Use if directed for discharge or hospital medicine needs. |
| Medical Imaging / MRI / CT | Main Building, Level 1 | Medical Imaging contact listed by outpatient information: (07) 3883 7750. |
| Specialist Outpatient Clinics | Main Building Level 1 and North Block, depending on clinic | Use your appointment letter or SMS because some clinics are in the Main Building, North Block or MBICC. |
| Occupational Therapy, Physiotherapy, Speech Therapy, Social Work | Main Building, Level 1 | Therapy outpatient phone: (07) 3883 7776. |
| Day Procedure Unit and Operating Theatres | Main Building, Level 2 | Follow fasting, medicine and arrival instructions exactly to avoid cancellation. |
| Intensive Care Unit | Main Building, Level 2 | Check visitor rules with staff before arriving. |
| Paediatric Ward | Main Building, Level 3 | Children’s Ward phone: (07) 3883 7614. |
| Maternity Ward and Neonatal Unit | Main Building, Level 3 | Antenatal Clinic: (07) 3883 7802; Birth Suite: (07) 3883 7714. |
| DAFU / MAU / CCU | Main Building, Level 4 | Use ward instructions and call switchboard before visiting if unsure. |
| Ward 5 East / Ward 5 West | Main Building, Level 5 | Call switchboard and ask for the ward before visiting. |
| Ward 6 East / Ward 6 West | Main Building, Level 6 | Confirm ward visiting arrangements first. |
| Moreton Bay Integrated Care Centre (MBICC) | Level 1 Kidney Health, Level 3 Outpatient Clinics, Level 4 Cancer Care | Many kidney, cancer care and outpatient services are located here; check your letter for MBICC level. |
| Transit Lounge | Ground floor, with direct access to short-term parking | Useful on discharge day while waiting for transport home. |
Before you go: choose Emergency, outpatient, maternity, ward visit or surgery
Emergency or urgent symptoms
- Call 000 for life-threatening symptoms or immediate danger.
- Go to the Emergency Department for urgent hospital-level care.
- Use 13 HEALTH for non-urgent Queensland medical advice.
- For mental health support, call 1300 MH CALL on 1300 64 22 55.
Outpatient or clinic appointment
- Check your appointment letter or SMS first.
- Call the matching clinic number to confirm, change or ask about attendance.
- Bring your letter, Medicare card, scans/results and anything listed in the letter.
- Use the Main Building, North Block or MBICC location listed in your confirmation.
Maternity or children’s care
- Antenatal Clinic: (07) 3883 7802.
- Birth Suite: (07) 3883 7714.
- Maternity Education Classes: (07) 3883 7709.
- Children’s Specialist Outpatient Clinics: (07) 3049 6800.
Planned surgery or procedure
- You may need a pre-admission appointment 1 to 6 weeks before the procedure.
- You may also need a separate anaesthetic clinic appointment 2 to 3 weeks before surgery.
- A theatre nurse may contact you 1 to 2 days before surgery.
- Follow fasting and medicine instructions to avoid cancellation.
Redcliffe Hospital appointments, referrals and clinic contact numbers
Redcliffe Hospital uses different phone numbers for different outpatient areas. The safest action is to use your appointment letter or SMS first, then call the relevant clinic if you need to confirm, change, cancel or ask what to bring.
Micro guide: how an outpatient appointment usually works
| Step | What happens | What you should do |
|---|---|---|
| 1. Referral is sent | Your GP or medical practitioner sends a referral with relevant information. | Ask your GP which specialty was requested and whether scans, results or reports were included. |
| 2. Referral is assessed | The hospital reviews the referral and may place you on a waiting list based on urgency and information provided. | Keep your phone, postal address and email up to date by calling the relevant department. |
| 3. Letter or SMS arrives | You may receive an appointment booking letter, confirmation letter, waiting list letter or SMS. | Check the building, level, clinic name, appointment time and whether it is phone, video or in person. |
| 4. You attend clinic | Some clinics can run late because doctors and specialists may be called away urgently. | Bring snacks, water or money for refreshments, and something to read or do while waiting. |
| 5. Check out before leaving | Some services require patients to go to reception before leaving so details and Medicare forms can be confirmed. | Ask reception if you need another appointment booked before you leave. |
| 6. If you cannot attend | Missed appointments can delay care and block another patient’s appointment. | Call the clinic number early to cancel or reschedule. |
Main outpatient contacts
| Clinic / department | Phone | Email / location note |
|---|---|---|
| Specialist Outpatient Department | (07) 3883 7770 | RedH_SOPD@health.qld.gov.au |
| Paediatric Outpatient Department | (07) 3049 6800 | RedH_SOPD@health.qld.gov.au |
| Oncology Outpatient Department | (07) 3883 7196 | Oncology_Appointment_Bookings@health.qld.gov.au |
| Antenatal Outpatient Department | (07) 3883 7802 | RDH.Ante-Natal@health.qld.gov.au |
| Therapies Outpatient Department | (07) 3883 7776 | RDH-Therapy@health.qld.gov.au |
| Pre-admission and Anaesthetic Clinic | (07) 3883 7770 | Usually before surgery or procedure. |
Selected specialist clinic phone and location details
| Clinic / service | Phone | Location / useful note |
|---|---|---|
| Cardiology | (07) 3883 7770 | Ground floor, Main Building. |
| Cardiac Clinical Measurements | (07) 3883 7531 or (07) 3883 7071 | Ground floor, Building 15. |
| General Cardiology and Heart Failure Clinic | (07) 3049 2362 | North Block. |
| General Medicine | (07) 3883 7770 | Ground floor Main Building or Level 3 MBICC; confirm from letter/SMS. |
| Gastroenterology | (07) 3883 7770 | Ground floor Main Building; some related services in North Block or MBICC. |
| Endoscopic Procedures | (07) 3883 7800 | Day Procedure Unit, Level 2, Redcliffe Hospital. |
| Fracture Clinic / Orthopaedics | (07) 3883 7770 | Ground floor Main Building. Referrals may come from GP, urgent Medicare clinics, satellite clinics or Emergency. |
| Neurology | (07) 3883 7770 | Ground floor Main Building. |
| Respiratory | (07) 3883 7770 | North Block or Level 3 MBICC; check appointment confirmation. |
| Respiratory Function Testing | (07) 3883 7531 | Ground floor, MBICC. |
| Rheumatology | (07) 3883 7770 | Main Building or North Block depending on clinic day. |
| Urology | (07) 3883 7770 | Ground floor Main Building; urology procedures may be in North Block. |
| Medical Imaging | (07) 3883 7750 | Ground floor Main Building. |
| Haemodialysis / Renal at Redcliffe | (07) 3883 7388 | Level 1 MBICC for haemodialysis; Level 3 MBICC for some nephrology clinics. |
| Cancer Care / Oncology | (07) 3883 7196 | Level 4 MBICC, 106 Anzac Avenue. |
| Oncology Day Therapy | (07) 3883 7196 | Level 4 MBICC. |
| Stroke / TIA Clinic | (07) 3883 7361 | Ground floor Main Building. |
| Rehabilitation Outpatient Clinic | (07) 3883 7681 | North Block. |
| Stomal / transition or kidney-related services | Varies by location | Some services are at Stafford, North Lakes, Nundah or RBWH; confirm from the letter. |
Appointment-location tip: do not rely only on “Redcliffe Hospital” as the location. Your clinic may be in the Main Building, North Block, MBICC, North Lakes, Nundah, Stafford or RBWH depending on the service.
What to bring to Redcliffe Hospital appointments, surgery or admission
For outpatient or clinic appointments
- Your appointment letter or SMS.
- Any special items listed on your letter.
- WorkCover claim number if relevant.
- Relevant X-rays, scans, test results or reports.
- Current medication list and allergy information.
- Snacks, drink or money to buy refreshments.
- Something to read or do while waiting.
For a day procedure
- An adult carer to support you and take you home.
- Copy of Advanced Healthcare Directive or Enduring Power of Attorney if you have one.
- A jacket or cardigan in case you get cold.
- Follow all fasting and medicine instructions.
- Bring only necessary valuables.
For overnight admission
- Dressing gown or cardigan.
- Sleepwear or comfortable day clothes.
- Low-heel, closed-in, non-slip shoes or slippers.
- Toiletries and personal items.
- Medical devices needed for your care, such as CPAP.
- Something to read or do during your stay.
For children’s appointments
- Child’s Medicare card.
- Private health insurance card if you want to use it.
- Health Care Card or concession card if you have one.
- Current medicines.
- Relevant scans, reports, school documents or previous GP/specialist notes.
- Baby’s Red Book if relevant.
Pre-admission Clinic and surgery preparation
| Pre-admission item | What Redcliffe Hospital says | Action for patient |
|---|---|---|
| Timing | You may have a pre-admission appointment 1 to 6 weeks before your procedure. | Keep the appointment because it checks your health and preparation before surgery. |
| Format | The appointment may be in person or over the phone. | Confirm whether you need to attend hospital or wait for a phone call. |
| Assessment | A health professional completes a health assessment and explains what to expect before and after the procedure. | Ask about fasting, medicines, transport home, recovery and signs of complications. |
| Screening tool | Before attending, you may need to complete the adult integrated pre-procedure screening tool. | Complete it early so missing information does not delay planning. |
| Anaesthetic appointment | You may need a separate anaesthetic clinic appointment 2 to 3 weeks before surgery. | Bring medication list, allergies and previous anaesthetic problems. |
| Final confirmation | A theatre nurse may contact you 1 to 2 days before surgery. | Confirm arrival time, fasting time, medicines to stop/take and carer pickup. |
If you do not follow fasting, medication or arrival instructions correctly, your operation may be cancelled.
Redcliffe Hospital parking fees, P0 multi-storey car park, P5 and shuttle
Redcliffe Hospital’s car park is owned and managed by Metro North Health. A parking fee applies anywhere on the campus. The multi-storey car park is open 24 hours a day, 7 days a week and has a 2.3 metre height limit.
Parking fees
| Parking time | Fee |
|---|---|
| 0 to 15 minutes | Free |
| 15 to 60 minutes | $3.00 |
| 1 to 2 hours | $5.00 |
| 2 to 3 hours | $7.00 |
| 3 to 4 hours | $9.00 |
| 4 to 6 hours | $11.00 |
| 6 to 24 hours | $13.00 |
Where to park
| Parking option | Official detail | Best for |
|---|---|---|
| Multi-storey car park P0 | 600 spaces for cars and motorbikes, including 25 disability spaces; 11 electric vehicle recharging bays; electronic signs show available spaces. | Longer visits, appointments, ward visits and general hospital access. |
| P0 access | Vehicle access is via Recreation Street only. A walkway links the car park with the Main Building. | Use for easiest campus parking if you are staying several hours. |
| Sheehan Street car park P5 | 19 car parks, including 3 disability spaces, accessed from Sheehan Street. | Palliative Care Unit and Rehabilitation Unit visitors. |
| Pick-up/drop-off zones | Free pick-up and drop-off areas are outside Emergency and outside the main entrance. | Short stops only, not long parking. |
| On-street parking | Restrictions apply in streets around the hospital. | Check Moreton Bay Council signs before leaving your car. |
| Payment | Cash or credit card accepted at automatic pay machines; credit card payment can also be made at exit boom gates. | Pay before returning to your vehicle where possible. |
| Car park office | Open 7:00am to 3:30pm, Monday to Friday, next to exit gates on the ground floor of the multi-storey car park. | Phone 3049 9744; after hours call 3883 7777; email Redcliffecarpark@health.qld.gov.au. |
Free campus shuttle
| Shuttle detail | Official information | How to use it |
|---|---|---|
| Service type | Free eight-seater courtesy shuttle bus. | Hop on and off at the signed shuttle stops. |
| Hours | 7:00am to 5:00pm weekdays, excluding public holidays. | Plan another option outside these times. |
| Frequency | Loop service stopping about every 20 minutes. | Allow extra time if the shuttle has just left. |
| Stop 1 | Multi-storey car park. | Use if parking in P0. |
| Stop 2 | Main hospital entrance, next to Emergency Department. | Use for main building, Emergency-adjacent access and information desk. |
| Stop 3 | Northern end of hospital. | Useful for Palliative Care Unit, Rehabilitation and Stroke Unit, North Block clinics, antenatal clinic and clinical measurements. |
| Stop 4 | Moreton Bay Integrated Care Centre. | Useful for kidney health, outpatient clinics and cancer care services. |
Construction tip: expansion works are underway, so follow current signs, shuttle stop markers and staff directions on the day. Allow extra time for parking, walking routes and temporary changes.
Public transport, train station, taxi and discharge pickup
| Transport option | Official detail | Practical action |
|---|---|---|
| Bus | Bus stops are outside the hospital on Anzac Avenue and Recreation Street. | Check Translink before travel because routes and times can change. |
| Train | Kippa-Ring railway station is approximately 2.5 km from Redcliffe Hospital and has bus connections. | Use Translink journey planner or call 13 12 30. |
| Taxis | Taxi phones are available in the main hospital and Emergency Department. | Ask staff or information desk for the nearest taxi phone. |
| Pickup after discharge | Transit Lounge is on the ground floor with direct access to short-term parking. | Arrange private transport home early. Ambulance transport is arranged only if the care team says it is necessary. |
| Transit Lounge phone | (07) 3883 7340 | Open Monday-Friday 7:00am-7:00pm; Saturday and public holidays 9:00am-3:30pm. |
| Two-minute pickup bay | There is a car park and a 2-minute pick-up bay next to the Transit Lounge in front of the hospital. | Use only for short pickup, not waiting long-term. |
Redcliffe Hospital visiting, ward contact and virtual visits
| Visitor topic | Hospital guidance | Practical action |
|---|---|---|
| General visiting | Redcliffe Hospital says visiting hours are flexible, but some wards/areas have restricted times because of care needs or patient rest periods. | Call switchboard on (07) 3883 7777 and ask for the ward before travelling. |
| Visitors may be asked to leave | There may be times visitors are asked to leave so treatment can be provided. | Follow ward staff instructions. |
| Children’s Ward | Children’s Ward visiting hours are 11:00am-1:30pm and 3:30pm-8:00pm. | Parents/carers can visit 24/7, but only one parent or carer can stay overnight. |
| ICU | Children may visit after discussion with nursing staff or social workers; phones and food/drinks are restricted in ICU. | Ask ICU staff before bringing children, food, drinks, mobile phones or recording devices. |
| Virtual visits | Patients are encouraged to use familiar mobile/tablet apps and QH Free Wi-Fi. Queensland Health devices may be limited and must be staff-facilitated. | Use personal headphones for privacy and clean devices regularly. |
| Food brought by visitors | Choose low-risk food and check with staff before giving it to a patient. The hospital does not take responsibility for food brought by visitors. | Ask first, especially for surgery, diabetes, swallowing difficulty, infection control or dietary restrictions. |
| Behaviour and safety | Aggressive behaviour, harassment, intimidation, threats, racist/sexist/demeaning language and physical attacks are not acceptable. | Security is available 24/7 and police may be called where needed. |
Quiet places and support while visiting
- The Healing Garden is a quiet space for staff and visitors, especially Aboriginal and Torres Strait Islander visitors and patients.
- The Garden of Reflection is another quiet space away from busy hospital areas.
- The Chapel is near the Palliative Care and Rehabilitation Unit and is open to people of all faiths or no faith.
- For chaplain support, call (07) 3883 7878 or ask ward staff.
Redcliffe Hospital services, wards and patient care areas
Redcliffe Hospital provides a wide mix of emergency, maternity, paediatric, medical, surgical, rehabilitation, cancer care, kidney health, outpatient and allied health services. Not every service is booked through the same number, so always check the clinic listed in your appointment message.
| Service area | Patient-useful detail | Best action |
|---|---|---|
| Emergency Department | Level 1 Main Building; main Emergency pathway for urgent hospital care. | Call 000 if life-threatening. |
| Maternity | Maternity Ward and Neonatal Unit are on Level 3 Main Building. | Antenatal: (07) 3883 7802; Birth Suite: (07) 3883 7714; classes: (07) 3883 7709. |
| Paediatrics | Paediatric Ward is on Level 3 Main Building; Children’s Specialist Outpatient Clinics are in North Block. | Paediatric outpatients: (07) 3049 6800. |
| General Medicine | Ground floor Main Building or Level 3 MBICC depending on appointment confirmation. | Call (07) 3883 7770. |
| Fracture / orthopaedics | Ground floor Main Building; referral required for Fracture Clinic. | Call (07) 3883 7770. |
| Gastroenterology and endoscopy | Gastroenterology may be Main Building/North Block; endoscopic procedures are Day Procedure Unit Level 2. | Gastroenterology: (07) 3883 7770; Endoscopy: (07) 3883 7800. |
| Cancer care and oncology | Cancer Care is in MBICC, Level 4; Oncology Day Therapy also in MBICC. | Call (07) 3883 7196. |
| Kidney health | Kidney Health Services are in MBICC Level 1; haemodialysis and nephrology contacts vary by location. | Check your letter for MBICC, North Lakes, Nundah, Stafford or RBWH location. |
| Allied health | Physiotherapy, Occupational Therapy, Speech Therapy, Social Work and related services are listed around Main Level 1 or specialist locations. | Therapies outpatient number: (07) 3883 7776. |
| Palliative care and rehabilitation | Accessible from the northern end of hospital and Sheehan Street parking area. | Use P5 if suitable, or shuttle Stop 3 during weekday shuttle hours. |
| Mental health support | Metro North lists 1300 MH CALL as 24-hour mental health support. | Call 1300 64 22 55; call 000 for immediate danger. |
| Oral Health | Dental Clinic is shown on the campus map. | Call 1300 300 850. |
Medicare, private patient choices, accounts, records and feedback
Public patient with Medicare
Metro North states that eligible Medicare public patients are not required to pay for their hospital stay. Public patients may still have other costs such as discharge medicines, and a daily contribution may apply if admitted more than 35 days and not an acute patient.
Private patient choice
Patients admitted to Redcliffe Hospital may be asked whether they want to be treated as public or private. Private patients can use private hospital insurance and may be able to choose a doctor if that doctor has private practice rights and agrees to treat them.
Patient Options Liaison
For private insurance, third-party, workers compensation, veterans’ affairs, interstate or overseas cover questions, contact Redcliffe Hospital Patient Options Liaison Officers on 3883 7079 or email POLORED@health.qld.gov.au.
Accounts and records
Inpatient accounts: (07) 3542 5043. Health records / Information Access Unit: 07 3883 7513, fax 07 3883 7906, email IAU-Redcliffe@health.qld.gov.au.
Feedback and complaints
| Need | Contact | When to use it |
|---|---|---|
| Compliment, complaint or service feedback | Consumer Liaison Officer: (07) 3883 7043; email red_clo@health.qld.gov.au | Use if you are unhappy with care, want to give a compliment or want a service issue reviewed. |
| Feedback email listed separately | Redh-Feedback@health.qld.gov.au | Use for compliments and complaints where appropriate. |
| Change patient details | (07) 3883 7562 | Use when address, phone number, name or contact information changes. |
| Volunteer enquiries | (07) 3883 7605; REDH-VolunteerApp@health.qld.gov.au | Use if you are interested in volunteering. |
| Lost property | (07) 3883 7656 | Use if you left personal property at the hospital. |
Food, pharmacy, Wi-Fi, JP service and hospital facilities
| Facility | Location / detail | Opening hours / contact |
|---|---|---|
| Zouki Cafe | Building 17 near the back of the main hospital building. Fresh hot and cold food; EFTPOS accepted. | Monday-Friday 6:30am-3:00pm. |
| Zouki Terrace | Outside the front doors of the hospital. | Monday-Friday 6:00am-7:00pm; Saturday-Sunday 7:00am-4:00pm; public holidays 7:30am-3:30pm. |
| Gift shop | Main foyer opposite the Pharmacy; baby gifts, toys, books and gift cards. | Monday-Friday 8:00am-4:00pm. |
| Think Pharmacy | Ground floor, Moreton Bay Integrated Care Centre, 106 Anzac Avenue, Redcliffe. | Monday-Sunday 8:00am-10:00pm; phone (07) 3283 4070. |
| Vending machines | Emergency Department, Outpatients Department and Maternity. | Available 24/7. |
| Information desk | Public areas; volunteers can help with directions and may take you to your destination if needed. | Open 7:00am-5:00pm. |
| Free Wi-Fi | Available for patients and visitors. | Read the terms and conditions before using. |
| Toilets and baby change | General and disabled toilets on every floor; baby change rooms in Outpatients and Maternity. | Ask staff for the closest toilet. |
| Public payphones | Ground floor in Emergency Department and at the main entrance. | Use if you do not have a mobile phone. |
| Justice of the Peace | Hospital foyer near outpatients. | Monday-Thursday 8:00am-noon; Friday 9:00am-noon. Appointments not required. |
| Nearby facilities | Kippa-Ring Shopping Centre, IGA and cafe/takeaway options in the surrounding suburb. | Useful for visitors before or after hospital attendance. |
Redcliffe Hospital expansion: what patients and visitors should know
Redcliffe Hospital is undergoing a major expansion and refurbishment. The project is designed to improve local access to care for the growing Moreton Bay community, and it may affect parking, walking routes and temporary campus access while work continues.
| Expansion item | Official detail | Patient / visitor impact |
|---|---|---|
| New beds | At least 210 new overnight beds. | Part of long-term capacity improvement for the region. |
| Services included | Maternity, endoscopy and operating theatres are named in the expansion plan. | Follow appointment letters because service locations can shift during works. |
| Site design | The plan aims to better use the site and improve service delivery. | Expect temporary signage, access changes and construction zones. |
| Car parking | Multi-storey car park expansion is a key focus, with an additional 530 car parks including disability and motorcycle bays. | Parking demand and pathways may change during construction; use the shuttle where useful. |
| Construction context | Some campus map areas are marked under construction. | Allow extra time and follow staff, traffic controller and sign instructions. |
| Catchment growth | The hospital catchment services around 190,000 residents and is expected to grow to 275,000 by 2046. | Expansion supports future demand across Redcliffe Peninsula and surrounding suburbs. |
Questions to ask before visiting Redcliffe Hospital
For appointments
- “Is my appointment in the Main Building, North Block or MBICC?”
- “Is the appointment face-to-face, phone or telehealth video?”
- “Do I need to bring scans, pathology, school documents, medicines or a referral letter?”
- “Should I arrive early for Medical Imaging or pathology?”
- “Do I need to check out at reception before leaving?”
- “Who should I call if my symptoms worsen while waiting?”
For parking, visitors and support
- “Should I use P0, P5, drop-off or the free shuttle?”
- “Am I eligible for concessional parking as a patient or primary carer?”
- “What are the ward’s current visiting rules and rest times?”
- “Can the ward help arrange a virtual visit?”
- “Can I bring food, flowers or personal items for the patient?”
- “Who can help with records, accounts, feedback or lost property?”
Official Redcliffe Hospital links for actions, forms, maps and verification
| User task | Official link |
|---|---|
| Main hospital page | Redcliffe Hospital official page |
| Contact numbers and feedback | Redcliffe Hospital contact page |
| Hospital map and directions | Maps and directions |
| Official campus map PDF | Redcliffe Hospital campus map PDF |
| Parking fees, shuttle and transport | Parking and transport |
| Outpatient appointment contacts | Your appointment |
| What to bring | What to bring |
| Pre-admission Clinic | Pre-admission Clinic |
| Coming in for surgery | Coming in for surgery |
| Visitor information | Visitor information |
| Virtual visits | Virtual visits |
| Food, Wi-Fi, cafe and services | Food, drinks and services |
| Public/private patient choice | Informed financial consent |
| Information access and health records | Information access and privacy contacts |
| Hospital expansion | Redcliffe Hospital Expansion |
| Translink travel planning | Translink |
| Related guide | Princess Alexandra Hospital guide |
| Related guide | John Hunter Hospital guide |
| Related guide | Alfred Hospital guide |
| Related guide | St Vincent’s Hospital guide |
Redcliffe Hospital FAQs
What is the address of Redcliffe Hospital?
Redcliffe Hospital is located on Anzac Avenue, Redcliffe QLD 4020, Australia.
What is the main phone number for Redcliffe Hospital?
The main phone number for Redcliffe Hospital is (07) 3883 7777.
What should I do in an emergency?
Call 000 for a life-threatening emergency or go to the nearest hospital Emergency Department. For non-urgent medical advice in Queensland, call 13 HEALTH on 13 43 25 84.
How do I contact Redcliffe Hospital outpatient appointments?
Call the Specialist Outpatient Department on (07) 3883 7770 or email RedH_SOPD@health.qld.gov.au. Paediatric outpatients use (07) 3049 6800.
Where are Redcliffe Hospital outpatient clinics located?
Outpatient clinics may be in the Main Building, North Block or the Moreton Bay Integrated Care Centre. Check your appointment letter or SMS for the exact location.
How much is parking at Redcliffe Hospital?
Parking is free for the first 15 minutes. Fees then range from $3.00 for 15 to 60 minutes up to $13.00 for 6 to 24 hours.
Where should I park at Redcliffe Hospital?
The P0 multi-storey car park is best for longer visits and has 600 spaces, including disability spaces and electric vehicle charging bays. P5 on Sheehan Street is useful for Palliative Care and Rehabilitation Unit visitors.
Does Redcliffe Hospital have a free shuttle?
Yes. Redcliffe Hospital provides a free eight-seater shuttle on weekdays from 7:00am to 5:00pm, excluding public holidays. It loops about every 20 minutes between the multi-storey car park, main entrance, MBICC and the northern end of the campus.
What are Redcliffe Hospital visiting hours?
Redcliffe Hospital says visiting hours are flexible, but some wards and areas have restricted visiting hours or rest periods. Call the switchboard on (07) 3883 7777 and ask for the ward before visiting.
What should I bring to a Redcliffe Hospital appointment?
Bring your appointment letter, any special items listed in the letter, WorkCover claim number if relevant, scans or reports, your medication list, snacks or money for refreshments, and something to read or do while waiting.
Source and update note
This guide is based on official Metro North Health and Redcliffe Hospital pages and PDFs for address, phone contacts, maps, outpatient appointments, parking, shuttle service, public transport, visitor information, food and services, surgery preparation, discharge, financial consent, information access and expansion updates.
Hospital contacts, clinic locations, parking rates, shuttle stops, visitor rules, construction routes, doctor availability and outpatient processes can change. Confirm appointment-specific details with the phone number on your appointment letter or with Redcliffe Hospital before travelling.
This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.