Canberra Hospital Yamba: Address, Appointment & Contact Info

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Garran hospital visit planner

Yamba Drive hospital appointments, Emergency, parking and campus guide

Canberra Hospital is the major public hospital campus in Garran, Canberra. People often search for it as Canberra Hospital Yamba because its postal address is Yamba Drive, Garran ACT 2605, and the campus sits near the corner of Yamba Drive and Hindmarsh Drive.

This guide gives patients, carers and visitors the practical details they usually need before calling or travelling: switchboard, appointment steps, Central Health Intake, Emergency entry, Building 5, free parking, Yamba Drive South car park, courtesy bus, public transport, visiting hours, Medicare costs, interpreter support, health records and official action links.

For a life-threatening emergency in Australia, call Triple Zero (000). Canberra Hospital switchboard is not a replacement for ambulance or urgent emergency help.
1Choose care pathEmergency, outpatient, surgery, inpatient stay or ward visit
2Confirm detailsReferral, appointment letter, clinic building and access needs
3Plan arrivalBuilding 5, Hospital Road, Yamba Drive, parking or bus
4Check in readyMedicare, medicines, scans, ID, carer and questions

Canberra Hospital Yamba Drive address, phone and urgent contacts

Main hospital

Canberra Hospital

Yamba Drive, Garran ACT 2605

Switchboard: (02) 5124 0000

International: +61 2 5124 0000

Emergency Department

Building 5, Hospital Road, Garran

Entry is under the large EMERGENCY sign.

Call 000 for life-threatening symptoms.

Closest major parking: Southern multi-storey car park.

Appointments and referrals

Central Outpatient services: (02) 5124 2415

Community services: (02) 5124 9977

Monday-Friday; hospital line 8:30am-4:30pm.

Both lines close 3:30pm Wednesdays.

Hospital name Canberra Hospital
Common search term Canberra Hospital Yamba / Canberra Hospital Yamba Drive
Postal address Canberra Hospital, Yamba Drive, Garran ACT 2605
Main campus location Garran, in Canberra’s Woden Valley, on the corner of Yamba Drive and Hindmarsh Drive.
Main entrance Critical Services Building, Building 5, along Hospital Road.
Main switchboard (02) 5124 0000. The switchboard handles calls to, from and within services 24 hours a day, 7 days a week.
Emergency Department Building 5, Hospital Road, Garran, near the main entrance. Use Triple Zero (000) for life-threatening emergencies.
Patient enquiries Call the switchboard and ask for the ward, clinic, patient, department or service you need.
Access needs Tell staff, your clinician or your MyDHR access-needs questionnaire if you need mobility, sensory, communication, quiet-space, interpreter, Auslan, guide dog or other support.
Best first step For an existing appointment, use the phone number or clinic name on your appointment letter first. For general directions or ward transfer, call the switchboard.

Canberra Hospital map, Yamba Drive access and Building 5 entrance

The hospital campus is large and can be confusing on a first visit. The new main entry is in Building 5 on Hospital Road. The Emergency Department is also in Building 5 and has its own entrance under the Emergency sign.

Official Building 5 video

This official Canberra Health Services video gives a visual overview of the Critical Services Building at Canberra Hospital. It is useful if you are trying to understand the new main entry, Emergency area and critical-care building before travelling.

Where to go on campus

Destination Official location detail Practical instruction
Main reception Building 5, Level 2, street level. Ask here if your appointment letter does not clearly show the building or clinic. Volunteers in purple can also help.
Emergency Department Building 5, Hospital Road, near the main entrance; entry under the EMERGENCY sign. Use Emergency for urgent hospital-level care. Call 000 for life-threatening symptoms or unsafe travel.
Central Outpatient Department Main hospital Building 1, Level 2, past the stairwell and patient/visitor lifts in the Building 2 foyer. Check your appointment letter; some outpatient clinics are not in Building 1.
Building 15 Outpatient Services Yellow building on Hospital Road, close to the Southern multi-storey car park. Useful for appointments specifically naming Building 15.
Rheumatology and Dermatology Outpatient Clinic Building 3, Level 1, entrance along Bateson Road. This entrance cannot be accessed through other buildings. Use the Courtesy Bus if you need help getting there.
ACT Pathology Collection Centre Building 10, Level 1, next to Centenary Hospital for Women and Children, Building 11. Enter Building 10 directly from outside. There is a small car park and drop-off area.
Canberra Region Cancer Centre Building 19, Level 2. Close to Southern multi-storey car park and one of the Courtesy Bus stops.
Medical Imaging Building 5, Level 2, near Emergency, and Building 12, Level 2. Ask whether your imaging is before or after your clinic appointment.
Intensive Care Unit Building 5, Level 5. Check visiting rules with ICU staff before travelling.
Operating Theatres and Preadmission Clinic Building 5, Level 3. Follow fasting, medicine and arrival instructions exactly.
Medical Records Department Building 12, mezzanine level, below Medical Imaging. Use health-record request steps rather than arriving without paperwork.

Building 5: Emergency, main entry, ICU, theatres and critical care

Building 5 is now the new main entry to Canberra Hospital and is home to many critical-care services. The official Building 5 brochure explains the public entrances, levels, services, cafés, toilets, visitor lounges and visiting-hour guidance.

Building 5 level Services listed in the official Building 5 brochure Patient or visitor tip
Level 2, street level Main Reception, café, Medical Imaging and Emergency Department. Use this level for main entry, Emergency entry, help from reception and many first-arrival questions.
Level 3 Admissions/Recovery and Operating Theatres. Follow surgery/pre-admission instructions and arrival time carefully.
Level 4 Terrace, café and Family Respite Lounge. Useful for family breaks when permitted by the ward or care team.
Level 5 Intensive Care Unit. ICU visits may have special rules; call or speak to staff before visiting.
Level 6 Acute Cardiac Care Inpatient Unit, Cardiac Catheterisation Laboratories and Acute Medical Unit Inpatient Unit. Ask staff if visitors, food, flowers or items are restricted for the patient’s condition.
Level 7 Cardiothoracic and Vascular Inpatient Unit, Neurosurgery, Trauma and Oral Maxillofacial Inpatient Unit, Emergency General Surgery and Trauma Inpatient Unit. Use the exact ward name from the hospital or family contact to avoid delays.
Building 5 facilities: the official brochure lists a 24/7 café in Main Reception, vending machines in public waiting areas on each level, public toilets throughout Building 5, a Changing Places Toilet Facility and Parents’ Room on Level 2, visitor lounges on levels 2, 5, 6 and 7, courtyards, and a children’s Emergency courtyard.

Appointments, referrals, Central Health Intake and cancellation rules

For most outpatient appointments, your GP sends a referral. Canberra Health Services then triages the referral, decides urgency and sends you and your GP a waiting-list letter. You do not usually need to call unless you are following up an existing appointment or your condition has changed.

Micro guide: how a Canberra Hospital outpatient appointment works

Step What happens What you should do
1. GP or doctor sends referral Most outpatient care starts with a referral from your GP or doctor. Ask which specialty was requested and whether test results, imaging and clinical history were included.
2. Referral goes through CHI/eReferral Outpatient referrals are accepted through eReferrals via HealthLink. Central Health Intake screens referrals before they go to the specialty for triage. Patients should ask their referrer to use the correct pathway. Referrals outside the eReferral process may not be registered or triaged.
3. Triage Clinicians decide how urgently you need to be seen. Canberra Health Services says they aim to triage referrals within five days of receiving them. If your condition changes, return to your GP so updated information can be sent.
4. Waiting-list letter You and your GP are sent a letter confirming you are on the waiting list. Keep the letter. It helps you know the service and the next expected step.
5. Appointment is offered Canberra Health Services contacts you when an appointment is available. Some appointments may be by phone or video if suitable. Check the building, level, arrival time, tests, documents and telehealth instructions.
6. Attend and follow up You may see a doctor, nurse, physiotherapist, dietitian or allied health worker and may need X-ray or other tests. Ask what happens next: results, GP letter, repeat appointment, surgery waitlist or discharge back to GP.

Central Health Intake phone lines

Need Phone Hours Use it for
Community-based services and clinics (02) 5124 9977 Monday-Friday, 8:00am-5:00pm, excluding public holidays. Closes 3:30pm Wednesdays. Information about services, eligibility, appointments, referral updates and waitlist information for some services.
Select hospital / Central Outpatient services at Canberra Hospital (02) 5124 2415 Monday-Friday, 8:30am-4:30pm, excluding public holidays. Closes 3:30pm Wednesdays. Hospital outpatient service questions, appointment help and referral/waitlist updates where CHI manages the service.
Main switchboard (02) 5124 0000 24 hours, 7 days Ward transfers, patient enquiries, departments, general hospital contact and after-hours switchboard routing.

Change, cancel or miss an appointment

Situation Action Important warning
You need to cancel or reschedule Give at least 72 hours notice if possible. This helps the hospital offer the appointment to someone else.
You want to cancel online Use MyDHR or the outpatient cancellation form for Canberra Hospital outpatient clinics. Check that you have chosen the right clinic/service before submitting.
You prefer to call Call the clinic directly using the number on your letter or the service directory. Leave clear name, date of birth, appointment date/time, clinic and best callback number.
You cancel less than 24 hours before appointment Contact the clinic anyway and explain why. Canberra Health Services treats this as a failed attendance.
You do not attend and do not notify them You will have three months to contact them, give a reason and rebook. If they do not hear from you within three months, you may be removed from the waiting list and need a new referral.
Existing appointment tip: if your appointment is by phone or video, you can usually attend from home. Tell the clinic if telehealth would help, but it depends on whether it is appropriate for your condition.

Emergency Department at Canberra Hospital: entry, parking and safer alternatives

Call 000 for chest pain, stroke symptoms, major trauma, severe breathing difficulty, collapse, poisoning, severe allergic reaction, severe bleeding, loss of consciousness or any life-threatening emergency.
Emergency detail Official information Practical action
Location Canberra Hospital Emergency Department, Building 5, Hospital Road, Garran. Look for the brown-brick Building 5 and the large white EMERGENCY sign.
Entry Emergency Department entry is at street level along Hospital Road. Use the Emergency entrance, not the outpatient or main reception path, if the person needs urgent emergency care.
Drop-off/pick-up Drop-off and pick-up is available at the Emergency Department entrance. Move the vehicle after drop-off if staff require it; do not block ambulance or emergency access.
Closest parking The closest major parking is the Southern multi-storey car park; some accessible and short-stay parking is near the entrance. Use Yamba Drive South car park for longer stays if suitable.
Courtesy Bus The Courtesy Bus stops at Emergency every 15 minutes on weekdays during service hours. Useful for people moving around the campus, not for urgent emergencies.
Non-life-threatening care Canberra Health Services also lists Walk-in Centres, GP, CALMS, National Home Doctor Service and Healthdirect as options for non-life-threatening needs. Use the right pathway, but call 000 if symptoms become severe or unsafe.

What to bring to Emergency if it is safe

  • Medicare card, DVA card, private insurance or overseas insurance details if relevant.
  • Passport, visa, insurance information and proof of address if you do not have Medicare.
  • Medication list, including inhalers, injections, patches, creams, herbal products and vitamins.
  • Allergy information and major medical history.
  • Recent discharge letters, scans, pathology results or specialist letters if relevant.
  • Carer/next-of-kin contact details.

Parking at Canberra Hospital: free car parks, short stay and drop-off

Canberra Hospital provides free onsite parking for patients, staff and visitors. Parking can still be hard to find at busy times, so allow extra time before appointments.

Parking / arrival option Official detail Best for
Southern multi-storey car park On Bateson Road; large grey and orange car park visible from Yamba Drive and Hindmarsh Drive. Main hospital, Building 5, Emergency, Building 15, Adult Mental Health Unit link and many outpatient visits.
Southern car park walking distance About 300 metres to the main hospital entrance. Use Level 2 pedestrian access for main hospital; Level 1 for Cancer Centre and Building 3 Eye Clinic access.
Southern car park features Free 3-hour parking, no time limits for accessible parking, motorcycle parking, undercover, open 24/7, wheelchair return bay on Level 2. Best general parking option for many visitors.
Yamba Drive South car park Across the road from the hospital campus. Entrance accessible from Yamba Drive heading north towards the City. Longer stays, including all-day parking, when walking uphill and road crossings are manageable.
Yamba Drive South walking distance About 350 metres, partially uphill, with traffic-light and pedestrian crossings. Allow more time if mobility, weather or carer support is an issue.
Short-stay parking Building 3 Bateson Road: 4 spaces, 30 minutes. Bateson Road old ED end: 40 spaces, 2 hours. Building 10/11: 9 spaces, 30 minutes. Building 5: limited short-stay near main entrance and Emergency. Pick-up, drop-off and very short visits only.
Drop-off/pick-up zones Emergency Department Building 5, Main Hospital Building 5, Building 3, Building 15, Centenary Hospital, Cancer Centre and Adult Mental Health Unit. Use if the patient cannot walk far, then move to a car park.
Local parking tip: for Building 5, use the Southern multi-storey car park if you can walk around 300 metres. For longer stays, Yamba Drive South can be useful, but the walk is partially uphill and crosses roads.

Canberra Hospital Courtesy Bus, bus stops and public transport

Transport item Official detail Practical action
Courtesy Bus frequency Loops the Canberra Hospital campus every 15 minutes. Look for pick-up/drop-off signs or wave down the bus where it is safe.
Courtesy Bus hours 8:00am to 5:00pm Monday to Friday, excluding public holidays. Plan another option outside those hours.
Courtesy Bus phone pickup stops Building 3 Bateson Road, Building 12 car park and Yamba Drive stops require phone pickup. Call (02) 5124 5145 for pickup from those stops during service hours.
Courtesy Bus main stops Building 3, Canberra Region Cancer Centre, Southern multi-storey car park, Building 15, Main Entry, Centenary Hospital, Building 12 car park and Yamba Drive. Useful for people who find the campus distance difficult.
Bus stop 2601 Yamba Drive Entrance, Building 2. The stop has seating, shelter, tactile indicators, lighting and 24-hour surveillance. Closest entry is Building 2, about 20 metres away; Emergency is about 155 metres via Building 2 entrance.
Bus routes shown for nearby stops Routes include 6 and 902 around Canberra Hospital/Yamba Drive stops. Check Transport Canberra before travelling because routes can change.
Taxi Canberra Hospital has taxi access and drop-off points near major entrances. Tell the driver “Building 5, Hospital Road” for main entry/Emergency, or the exact building from your letter.
Flexible Bus Service Transport Canberra has a free Flexible Bus Service for older people or people with mobility difficulty who have limited public transport access. Check eligibility and booking before appointment day.

Canberra Hospital visiting hours and ward exceptions

Area / situation Visiting guidance What visitors should do
Most Canberra Hospital wards 6:00am to 9:00pm every day. Check current visitor restrictions and ask ward staff because some wards can have extra rules.
Neonatal Intensive Care Unit 24 hours a day. Follow NICU infection-control and parent/carer instructions.
Alcohol and Drug Withdrawal Unit No visitors allowed. Contact staff before planning any visit or item drop-off.
Adult Mental Health Unit / Mental Health Short Stay Unit Monday-Friday: 12:00pm-1:00pm and 4:00pm-8:00pm. Weekends/public holidays: 9:00am-8:00pm. Call before visiting because mental health visitor rules can depend on patient safety and unit needs.
Patient resting, therapy or procedure The treating team may ask visitors to come back later. Follow staff instructions and avoid crowding the bedside.
Privacy during discussions Staff will ask whether the patient is happy for care discussions in front of visitors. Step out if the patient wants privacy for results, procedures or personal information.
Patient choice Patients can choose who visits. Staff can help if a patient does not want someone to visit. Respect the patient’s decision and ward safety requirements.

Medicare, outpatient cost, overseas visitors and patient accounts

Outpatient public patient with Medicare

If you receive outpatient treatment as a public patient, Canberra Health Services says you will not have to pay if you have a Medicare card, DVA card or are an asylum seeker.

Inpatient public patient with Medicare

For inpatient public treatment, you generally do not pay if you have a Medicare card, DVA card or are an asylum seeker, the treatment is clinically necessary, you are in hospital under 35 days, or you are receiving treatment under the Mental Health Act 2015.

Private patient

If treated as a private inpatient, your health fund cover, excess and benefit assignment should be discussed on admission. It is your responsibility to check your health insurance covers the care.

Overseas or Medicare-ineligible patient

If you are not Medicare eligible, you may need to pay full hospital treatment costs, including Emergency Department treatment, unless a reciprocal healthcare agreement or other eligible arrangement applies.

Costs and billing questions to ask

Situation Ask this before treatment if possible Useful contact
Public outpatient with Medicare “Is this appointment fully covered as a public outpatient service?” Clinic or Central Health Intake.
Diagnostic test or medicine “Is this test, item or medicine fully covered by Medicare/PBS?” Your doctor or treating team.
Workers compensation or motor accident “Do I need to provide insurance company, claim number or solicitor details?” Patient Accounts – Invoicing & Receipting: (02) 6207 6131, chsbilling@act.gov.au.
Overseas visitor / no Medicare “What upfront payment, insurance claim or gap payment applies?” Patient Accounts or the service arranging treatment.
Emergency Department without Medicare “What ED attendance fee and paperwork apply?” Emergency clerical/billing staff after urgent care needs are addressed.
Walk-in Centre “Is there any charge for Walk-in Centre attendance?” Canberra Health Services says Walk-in Centre attendance is free even for overseas visitors or people not eligible for Medicare.
Cost safety: bring Medicare, DVA, private insurance, travel insurance, workers compensation and third-party claim details if any could apply. For non-Medicare patients, also bring passport, visa, insurance information and proof of address.

Interpreter, disability access, MyDHR access needs and First Nations support

Support need Official detail Action for patient/carer
Interpreter Canberra Health Services provides professional, accredited interpreting and translating through TIS. This is a free service. Call 131 450 or ask staff to arrange an interpreter for admission or clinic appointment.
Auslan Auslan interpreters are available for Deaf or hard-of-hearing patients. Tell the clinic early if Auslan is needed.
Wheelchair access Wheelchairs are available from main entrances and receptions; every ward and department has wheelchairs. Ask staff if you need help moving around the campus.
Accessible toilets and lifts Accessible toilets are throughout hospitals and health centre buildings; lifts go to every ward and clinic. Ask reception or volunteers for the closest accessible route.
Specialist lifts and hoists Specialist lifts and hoists are available if required. Tell the health care team before or during the visit so arrangements can be made.
Vision/hearing support Many signs and lifts include braille, voice announcements or tactile features. Hearing loops are available in some locations. Tell staff if you need hearing-loop help, low-vision support or a different communication format.
Assistance animals Guide dogs, audio dogs and therapy dogs are welcomed. Ask the care team or main reception for drinking water/toileting access support.
MyDHR access needs You can record Disability and Access Needs in MyDHR under My Record > Questionnaires. Use MyDHR or tell your clinician/care team; needs can be updated over time and follow you across services.
Aboriginal and Torres Strait Islander support Aboriginal or Torres Strait Islander Liaison Service can support patients and families at Canberra and University of Canberra Hospitals. Tell a staff member if you or a family member would like support.
Spiritual / veterans support Canberra Health Services lists Spiritual Support Service and Veterans Liaison Service. Ask the ward, clinic or reception to connect you.

What to bring, what not to bring and how to access health records

Bring documents

  • Appointment letter or hospital correspondence.
  • Medicare card or DVA card.
  • GP, next-of-kin and carer contact details.
  • Advanced Care Plan, Enduring Power of Attorney, Health Direction, Statement of Choices or guardianship documents if relevant.
  • X-rays, scans or reports relevant to the hospital visit.
  • Private health fund details if you have cover.
  • Workers compensation or third-party insurance documents if relevant.

Bring medicines and aids

  • Usual medicines in original packaging.
  • Webster-Pak or dose administration aid if used.
  • Inhalers, puffers, sprays, injections, creams, patches and over-the-counter medicines.
  • Vitamins, herbal or alternative medicines.
  • CPAP machine if used, with your name on it.
  • Walking aids, dentures, hearing aids and glasses.

Pack personal items

  • Comfortable clothes or pyjamas.
  • Firm, enclosed, supportive shoes or slippers with non-slip soles.
  • Toiletries such as toothbrush, deodorant, shampoo, hairbrush or razor.
  • Phone, tablet or laptop charger if bringing electronic devices.
  • Small amount of cash or a bank card if you may visit the café.

Do not bring

  • Large sums of cash or valuable items.
  • Jewellery that is not needed.
  • Electrical items such as hairdryers, hair straighteners, televisions or fridges.
  • Alcohol or tobacco products.
  • Perfume or highly scented toiletries.

Health record access

Record task Official step Contact / cost note
Access health record Use the Patient request to access health records form and return it with identification. Email CHS.HIS.ROI@act.gov.au, fax (02) 5124 3316 or post to Health Information Services, Canberra Hospital, PO Box 11 Woden ACT 2606.
Access medical imaging records Use the Patient request to access Health Records – Medical Imaging form. Check whether you need images, reports or both.
Ask for more information Email CHS.HIS@act.gov.au or call Health Information Services. Phone: (02) 5124 2124.
Digital Health Record ACT public hospitals, community health centres and Walk-in Centres use a Digital Health Record for care information. MyDHR can help patients access and manage information where available.
Common fees listed by CHS Reading record in Health Information Services: $17.75. Electronic delivery via secure messaging/MyDHR: $17.75. Copies: $48.75 processing up to 50 pages plus $0.40 per page over 50 pages. 50% discount applies to pensioners and DVA patients with relevant identification/card.

Surgery waitlist, pre-admission and major hospital services

Elective surgery categories

  • Category 1: admission recommended within 30 days.
  • Category 2: admission recommended within 90 days.
  • Category 3: admission recommended within 365 days.
  • Elective surgery is planned surgery after specialist clinical assessment.

Pre-admission practical steps

  • Read the letter carefully for building, level, date, time and fasting instructions.
  • Bring medicine list, allergies, previous anaesthetic problems and support person details.
  • Ask whether you need blood tests, ECG, imaging or specialist review before the day.
  • Confirm pickup after day surgery before arrival.

Common campus services and locations

Service / location Where it is Practical note
Emergency Department Building 5, Level 2, Hospital Road. Entry under EMERGENCY sign; use 000 if life-threatening.
Critical Services Building Building 5. Main reception, Emergency, ICU, theatres, acute cardiac and surgical/trauma inpatient units.
Centenary Hospital for Women and Children Building 11, corner of Gilmore Crescent and Hospital Road. Look for the brown multi-storey building with colourful panels and The Wayfinder statue.
Canberra Region Cancer Centre Building 19, Level 2. Large white multi-storey building near Southern multi-storey car park.
Adult Mental Health Unit Building 25, between Southern multi-storey car park and Yamba Drive. Check visiting hours and unit rules before visiting.
Medical Imaging Building 5 Level 2 and Building 12 Level 2. Walk-in Centre X-ray instructions can differ by day/time; follow the sheet you are given.
Hospital Pharmacy Main dispensary in Building 1, Level 2. Use if directed for discharge or hospital medicine needs.

Questions to ask before visiting Canberra Hospital

For appointments

  • “Which building, level and clinic desk should I use?”
  • “Is my appointment in Building 1, Building 3, Building 5, Building 15, Building 19 or another building?”
  • “Is this face-to-face, phone or video telehealth?”
  • “Do I need X-ray, pathology or imaging before the appointment?”
  • “Do I need to bring scans, medicine list, referral letters or insurance details?”
  • “Can you note my access needs or interpreter requirement?”

For travel, parking and visitors

  • “Should I use the Southern multi-storey car park or Yamba Drive South car park?”
  • “Can I use the Courtesy Bus to reach this building?”
  • “Is there a drop-off zone near this entrance?”
  • “What are the ward’s visiting hours and restrictions today?”
  • “Can visitors bring food, flowers or personal items?”
  • “Who should I contact if the patient is moved to another ward?”

Canberra Hospital Yamba FAQs

What is the address of Canberra Hospital on Yamba Drive?

Canberra Hospital’s postal address is Canberra Hospital, Yamba Drive, Garran ACT 2605. The campus is in Garran, near the corner of Yamba Drive and Hindmarsh Drive.

What is the main phone number for Canberra Hospital?

The main Canberra Hospital switchboard phone number is (02) 5124 0000. International callers can use +61 2 5124 0000.

Where is the main entrance to Canberra Hospital?

The main entrance is in the Critical Services Building, Building 5, along Hospital Road. Main Reception is on Level 2, which is street level.

Where is Canberra Hospital Emergency Department?

The Canberra Hospital Emergency Department is in Building 5 on Hospital Road, Garran, near the main entrance. The Emergency entrance is under the large EMERGENCY sign.

How do I make an outpatient appointment at Canberra Hospital?

In most cases, your GP sends a referral. Canberra Health Services triages the referral and sends you and your GP a waiting-list letter. You are contacted when an appointment is available.

What is the Canberra Hospital Central Outpatient phone number?

For select Central Outpatient services at Canberra Hospital, call Central Health Intake on (02) 5124 2415. The line is answered Monday to Friday from 8:30am to 4:30pm, excluding public holidays, and closes at 3:30pm on Wednesdays.

How do I cancel or reschedule a Canberra Hospital outpatient appointment?

Give at least 72 hours notice if possible. You can cancel through MyDHR, call the clinic directly, or use the Canberra Hospital outpatient cancellation form. Cancelling less than 24 hours before the appointment may be treated as a failed attendance.

Is parking free at Canberra Hospital?

Yes. Canberra Hospital provides free onsite parking for patients, staff and visitors. The Southern multi-storey car park has free 3-hour parking and no time limits on accessible parking, while Yamba Drive South car park offers free 3-hour and all-day parking.

Does Canberra Hospital have a Courtesy Bus?

Yes. The Courtesy Bus loops the campus every 15 minutes from 8:00am to 5:00pm Monday to Friday, excluding public holidays. Some stops require pickup by phone on (02) 5124 5145.

What are Canberra Hospital visiting hours?

Most Canberra Hospital visiting hours are 6:00am to 9:00pm every day. Some areas have different rules, including Neonatal ICU, Alcohol and Drug Withdrawal Unit, Adult Mental Health Unit and Mental Health Short Stay Unit.

Source and update note

This guide is based on official Canberra Health Services pages and PDFs for Canberra Hospital contact details, Yamba Drive address, Building 5, Emergency Department, outpatient appointments, referrals, Central Health Intake, parking, public transport, Courtesy Bus, visiting hours, interpreter/access support, Medicare and non-Medicare cost rules, health records and patient preparation.

Hospital access routes, building locations, clinic instructions, visitor rules, parking arrangements, referral pathways and phone support hours can change. Confirm appointment-specific details with Canberra Health Services or the phone number on your appointment letter before travelling.

This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.

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