St Vincent’s Hospital Melbourne: Address & Appointment Info

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Fitzroy public hospital planner

St Vincent’s Melbourne Emergency, Specialist Clinics, parking and visitor guide

St Vincent’s Hospital Melbourne is the public hospital campus at 41 Victoria Parade, Fitzroy VIC 3065. This guide is for patients, carers and visitors who need practical answers before calling, attending Emergency, changing a Specialist Clinics appointment, parking in Fitzroy Street, visiting a ward, arranging an interpreter or checking Medicare-ineligible costs.

Use this page to quickly find the right entrance, phone number, clinic contact, referral rule, transport option, parking fee, visitor rule and patient checklist without reading long generic text.

For a life-threatening emergency in Australia, call 000. St Vincent’s Emergency Care Centre is at 41 Victoria Parade, Fitzroy, with Emergency Department entry via Princes Street.
Choose door Emergency via Princes Street, clinics at Building D
Confirm Appointment letter, referral, clinic day and tests
Travel Parking 1, Parking 2, tram, train, bus or taxi
Check in Bring Medicare, medicines, results and questions
Follow up Use app, clinic email, GP or discharge plan

Fast contact: address, phone, Emergency and appointment help

Main public hospital

St Vincent’s Hospital Melbourne

41 Victoria Parade, Fitzroy VIC 3065

Main phone: (03) 9231 2211

Fax: (03) 9231 3399

Emergency Care Centre

Enter via Princes Street

Patient enquiries: (03) 9231 2211

ED clerical team: (03) 9231 4364

ED fax: (03) 9231 4368

Specialist Clinics

Building D, 35 Victoria Parade, Fitzroy

Phone: (03) 9231 3475

Email: svhm.specialistclinics@svha.org.au

Need Best action Useful detail
Life-threatening symptoms Call 000 Use 000 for chest pain, stroke symptoms, severe breathing difficulty, collapse, major bleeding, severe injury, poisoning or immediate danger.
Main hospital switchboard (03) 9231 2211 Use for ward transfers, patient enquiries, department directions and general hospital contact.
Emergency Department clerical contact (03) 9231 4364 Use for ED clerical contact only; not a substitute for 000.
Emergency administrative enquiries (03) 9231 4388 Use for non-urgent ED administration questions.
Specialist Clinics appointment changes (03) 9231 3475 Phone support is listed 9:00am to 4:00pm weekdays. Specialist Clinics are open 8:30am to 4:30pm Monday to Friday.
Medical practitioner clinic enquiries (03) 9231 2898 Medical practitioner enquiries are listed Monday to Friday, 9:00am to 4:00pm.
Medicare-ineligible / overseas patient costs (03) 9231 2879 Email: overseaspatients@svhm.org.au for Medicare-ineligible patient queries.
Public hospital patient accounts (03) 9231 2879 Email: patient.accounts@svhm.org.au.

St Vincent’s Fitzroy map, Emergency entrance and clinic building

The main hospital address is 41 Victoria Parade, Fitzroy VIC 3065. Specialist Clinics are nearby in Building D, 35 Victoria Parade. Emergency entry is via Princes Street. Parking entries are on Fitzroy Street.

Destination Where to go Practical instruction
Emergency Care Centre 41 Victoria Parade, entry via Princes Street Use for urgent care. Call 000 if symptoms are life-threatening or travel is unsafe.
Main Hospital / Building A 41 Victoria Parade, Fitzroy Use for main hospital, wards and major departments. Ask reception if your letter is unclear.
Specialist Clinics Building D, 35 Victoria Parade, Fitzroy Use this for outpatient specialist appointments after referral. There is a pick-up/drop-off zone at the front.
Day Procedures First floor, Inpatient Services / Building A, Princes Street side Register at Day Procedures reception. You need an adult to take you home after a day procedure.
Medical Imaging, public hospital Ground floor, Building A, 41 Victoria Parade Phone: (03) 9231 4300. Check whether imaging is before or after your clinic appointment.
St Vincent’s MRI Basement, Building C, 41 Victoria Parade Phone: (03) 9231 3056. Confirm preparation and safety screening instructions.
Pathology enquiries St Vincent’s Pathology Phone: (03) 9231 2888 where appropriate.

St Vincent’s Melbourne sites: which campus should you use?

Many patients confuse St Vincent’s Hospital Melbourne with other St Vincent’s sites in Fitzroy, Kew, East Melbourne, Hawthorn East and aged care locations. This article focuses on the public hospital at Fitzroy.

Site Address Phone Best for
St Vincent’s Hospital Melbourne 41 Victoria Parade, Fitzroy VIC 3065 (03) 9231 2211 Main public hospital, Emergency, inpatient care, specialist services and major departments.
Specialist Clinics / Building D 35 Victoria Parade, Fitzroy (03) 9231 3475 Outpatient specialist appointments after GP/doctor referral.
Caritas Christi Hospice Kew campus 104 Studley Park Road, Kew VIC 3101 (03) 9231 5000 Palliative care and hospice-related services.
St George’s Health Service 283 Cotham Road, Kew VIC 3101 (03) 9231 8000 Subacute, aged care and rehabilitation-related services.
Auburn House 98-100 Camberwell Road, Hawthorn East VIC 3123 (03) 9804 0410 Residential aged care service.
Prague House 253 Cotham Road, Kew VIC 3101 (03) 9816 8600 Residential or supported-care service.
Briar Terrace 76 Fitzroy Street, Fitzroy VIC 3065 (03) 9231 2412 St Vincent’s Melbourne service site in Fitzroy.

Emergency Department, urgent alternatives and key numbers

Call 000 immediately for chest pain, stroke symptoms, severe breathing difficulty, major bleeding, severe injury, collapse, poisoning, severe allergic reaction, unconsciousness or immediate danger.
Emergency topic Official detail Action for patient/carer
Emergency service St Vincent’s Emergency Care Centre provides emergency care for referred and self-presenting patients. Use Emergency for urgent care. Use 000 for life-threatening symptoms.
Emergency entry 41 Victoria Parade, Fitzroy; enter via Princes Street. Tell the driver to use Princes Street for Emergency entry.
ED clerical team (03) 9231 4364 Use for ED clerical contact, not immediate emergency response.
ED administrative enquiries (03) 9231 4388 Use for non-urgent administrative ED questions.
Medical imaging results (03) 9231 4280 Use only for imaging-result enquiries as directed by St Vincent’s.
Pathology results (03) 9231 2888 Use only when appropriate for pathology result enquiries.
Psychiatric triage / CATS referrals 1300 558 862 Acute 24-hour GP help and psychiatric triage/CATS referral contact listed by St Vincent’s.
Richmond Priority Primary Care Centre (03) 8850 4190; open 7 days, 10:00am to midnight Listed by St Vincent’s as free urgent treatment for conditions like mild infections, burns, suspected fractures or broken bones.
Nurse on Call 1300 60 60 24 Talk to a nurse for health advice, 24 hours, 7 days.

Emergency visit micro-guide

When you arrive

  • Give the main problem and when it started.
  • Tell staff about allergies, medicines, recent surgery, falls or serious medical history.
  • Patients are seen by urgency, not arrival order.
  • Tell staff immediately if symptoms worsen while waiting.

Before you leave

  • Ask what warning signs mean you should return.
  • Confirm new medicines and follow-up instructions.
  • Ask whether results go to your GP.
  • Ask who to call if symptoms return or worsen.

Specialist Clinics appointments, referrals and booking changes

St Vincent’s Specialist Clinics are for patients referred to specialist doctors, allied health professionals or nurses about a specific health problem. A referral from a GP or another doctor is needed before attending.

Specialist Clinics contact

  • Location: Building D, 35 Victoria Parade, Fitzroy.
  • Opening hours: 8:30am to 4:30pm, Monday to Friday.
  • Phone support: (03) 9231 3475, 9:00am to 4:00pm weekdays.
  • Email: svhm.specialistclinics@svha.org.au.
  • Closed weekends and public holidays.

How appointments are arranged

  • Your GP or doctor sends a referral.
  • The referral helps St Vincent’s decide appointment urgency.
  • You may receive an appointment letter or waiting-list letter.
  • You may receive an SMS reminder if a mobile number was provided.
  • Clinics run only on certain days, at allocated times and locations.

How to change or cancel your appointment

Situation Best action Important note
You cannot attend and appointment is not this week Email svhm.specialistclinics@svha.org.au or use the official appointment change form. St Vincent’s says confirmation will be sent within 10 working days.
Your appointment is this week Call (03) 9231 3475. Calling is better for same-week appointment changes.
You need an interpreter Ask your doctor to request an interpreter in the referral, or request one when making the appointment. Interpreter requests should be made early so the booking can be arranged.
Your contact details changed Email or call Specialist Clinics. Old phone or postal details can cause missed appointment letters or SMS reminders.
You are running late Call the clinic number or the number on your appointment letter. Clinic availability is limited and another date may not be immediate.

Referral information that helps triage

Referral section Details St Vincent’s asks referrers to include
Patient demographic information Full name, address, date of birth, contact details, Medicare number or overseas health insurance status, Indigenous status and interpreter requirements.
Clinical information Specialty and head of unit referred to, reason for referral, management to date, medical history, relevant diagnostic results, allergies and current medications.
Referring doctor information Name of referring doctor, provider number, practice name and contact details.
Referral send method For health professionals, St Vincent’s lists referrals via email to GP.Referrals@svha.org.au or fax to (03) 9231 3489.

What to bring to Specialist Clinics

Documents and cards

  • Appointment letter
  • Medicare card
  • Concession card, if relevant
  • Private insurance details, if relevant
  • GP contact details
  • Interpreter request details, if already arranged

Health information

  • Current medicines you are taking
  • Relevant test results
  • X-rays, CT, ultrasound, MRI or other imaging if requested
  • Allergy information
  • Questions you want to ask the specialist
  • Food, medication or personal items you may need while waiting

St Vincent’s Patient Engagement App for Specialist Clinics

St Vincent’s has a Patient Engagement App for patients with Specialist Clinics appointments. The app is designed to help patients view appointment details and manage clinic communication. The official page also notes that the app may be temporarily offline due to technical issues, so use your appointment letter, phone or email if the app is unavailable.

App feature How it helps
Upcoming appointments View details of upcoming Specialist Clinics appointments.
Past appointments View past appointment information inside the app.
Confirm appointment Confirm attendance when the feature is available.
Check in Check in once you arrive onsite at the hospital.
Notifications Receive appointment-related notifications through the app.
Registration issue If details do not match, speak to staff at your next visit so your information can be checked.

Hospital departments, diagnostics and patient care services

St Vincent’s Hospital Melbourne is a major teaching, research and tertiary referral centre providing acute and chronic medical and surgical services, with specialist clinics and hospital-based support services across the Fitzroy campus and other sites.

Service / department area Patient-useful detail Action to take
Emergency Care Centre Emergency care for referred and self-presenting patients, entry via Princes Street. Call 000 for life-threatening symptoms.
Specialist Clinics Building D, 35 Victoria Parade, Fitzroy. Appointments require referral. Call (03) 9231 3475 or email the clinic for appointment changes.
Medical Imaging Public hospital Medical Imaging is on the ground floor, Building A, 41 Victoria Parade. Phone (03) 9231 4300 and check whether imaging is before your clinic appointment.
St Vincent’s MRI MRI is listed in Basement Building C, 41 Victoria Parade. Phone (03) 9231 3056 and confirm preparation instructions.
Pathology Pathology result enquiries are listed through St Vincent’s Pathology. Phone (03) 9231 2888 where appropriate.
Hospital in the Home St Vincent’s at Home/HITH is an admitted service providing medical care at home for eligible patients. Ask the HITH team about GP and Medicare implications if you are admitted to HITH.
Aboriginal Health Unit Supports cultural events, partnerships, training, research and cadetships. Phone (03) 9231 4283 if you need Aboriginal Health Unit contact.
Aboriginal Hospital Liaison Officers Liaison Officers are available Monday to Friday and work with care teams. Ask staff to call them, or leave a message on (03) 9231 3436.
Accommodation Liaison Officer Helps rural, regional and interstate patients/families with accommodation information and possible government rebates. Phone (03) 9231 2268.
Deaf and hard of hearing support Speech pathologists and Auslan interpreters can be accessed on request. Ask staff to contact Speech Pathology or request support when booking.

Specialist clinic areas listed by St Vincent’s

Examples include Addiction Medicine, Bariatric Surgery, Breast Surgery, Cardiology, Colorectal Surgery, Dermatology, Diabetes and Endocrinology, ENT / Head and Neck, Endocrine Surgery, Endoscopy, Gastroenterology, General Medicine, General Surgery, Haematology, Hand Surgery, Hepatobiliary and Upper Gastrointestinal Surgery, Infectious Diseases, Lymphoedema, Medical Oncology, Nephrology, Neurology, Neuroscience, Neurosurgery, Onco-Geriatric Service, Oncology, Orthopaedics, Pain Management, Plastic / Reconstructive / Hand Surgery, Respiratory and Sleep, Rheumatology, Stroke, Urology and Vascular Surgery.

St Vincent’s Fitzroy parking, fees, concessions and accessible bays

St Vincent’s Hospital Melbourne has two patient/visitor car parks on campus. Patients and visitors should use Parking 1 or Parking 2 unless instructed otherwise.

Parking area Spaces and access Best for
Parking 1, Building A Main Hospital 197 car spaces and 6 disabled car spaces. Access to basement Building A via Fitzroy Street, on your left. Operational hours: 6:30am-9:00pm, with 24/7 card access. Main hospital, wards, Emergency-adjacent hospital access and Building A appointments.
Parking 2, Fitzroy Street 394 car spaces and 2 disabled car spaces. Access via Fitzroy Street on your right. Fitzroy Street is one-way with access via Victoria Parade. Operational hours: 6:30am-10:45pm, with access card 24/7. Patients, visitors and staff for St Vincent’s Hospital Melbourne and St Vincent’s Private Hospital.
Victoria Parade staff car park 692 spaces and 6 disabled spaces. Access via 93 Victoria Parade. Staff only. Do not plan visitor parking here.
Fitzroy Car Park Office Located in basement of Building A Main Hospital. Hours: Monday-Friday 7:00am-9:00pm; Saturday-Sunday 9:00am-5:00pm. Parking questions, concession rate help and car park support.
Pay stations Pay stations are next to lifts on the lower level of each car park. Cash and credit card are listed; Mastercard and Visa only, no EFTPOS. Pay before returning to your vehicle and exiting.

Visitor parking fees effective 1 July 2026

Parking duration Weekday fee Weekend / public holiday fee
0-1 hour$12.00$6.00
1-2 hours$20.00$12.00
2-3 hours$24.00$15.00 maximum
3-4 hours$26.00$15.00 maximum
4-5 hours$28.00$15.00 maximum
5-6 hours$30.00$15.00 maximum
6+ hours$32.00 maximum$15.00 maximum
Pension card concession$11.00$11.00
Concession tip: Pension card holders can receive the $11 concession rate by showing a Pensioner Concession Card at the Cashier’s office in the Underground Car Park. Patients attending Cancer Centre or Dialysis Unit multiple times per week should ask the Nurse Unit Manager or Social Worker about concession or free parking.

Tram, train, bus, taxi, drop-off and bicycle access

Transport option Official detail How to use it
St Vincent’s Plaza tram stop Trams 11, 24, 30, 42, 109 and 112 stop on Victoria Parade at the front of the hospital. Useful for main hospital, Building D Specialist Clinics and Victoria Parade access.
Melbourne Museum / Nicholson Street tram Trams 86 and 96 stop on Nicholson Street. Useful for Building A, Emergency and campus access.
Train The closest station is Parliament Station. Use the Lonsdale Street exit. A lift is available at that exit. Allow about 10 minutes to walk from Parliament Station to St Vincent’s.
Bus Buses 302-305, 309, 318, 350, 402, 684 and 905-908 stop on Victoria Parade near St Vincent’s. Check current PTV route timing before travelling.
Taxi to Specialist Clinics Ask your taxi driver to drop you at Building D, 35 Victoria Parade, Fitzroy. There is a free taxi phone near Specialist Clinics reception.
Building D drop-off Pick-up/drop-off zone is at the front of Building D on Victoria Parade. Press the boom gate button and speak to staff; they will open the gate.
Bicycle parking Provided in the small open area near the boom gates on Victoria Parade. Use a secure lock and check hospital signage.

Visiting hours, ward exceptions and patient enquiries

Area Visiting time / rule What to check
Fitzroy Campus all wards 11:00am to 8:00pm, 7 days a week, from Monday 4 May 2026. After-hours visits require approval by ADON/ANUM or NUM.
Emergency 24/7 visiting listed. One person per patient.
Intensive Care To be negotiated with NIC/ANUM. Depends on patient criticality.
St Augustine’s No visitors. Corrections Victoria approval only.
Mental Health AIS 2:00pm-4:00pm and 6:00pm-8:00pm. All visitors sign in at reception.
6 West Oncology / Haematology / Palliative Care 11:00am to 8:00pm. After-hours or overnight stay requires NUM/ANUM or ADON approval.
Before visiting: Ask the ward if there are infection-control, mask, number-of-visitor, rest-period or patient-specific restrictions on the day.

Medicare-ineligible fees, overseas visitors and payment notes

For Australian Medicare-eligible public patients, public hospital care is generally handled through Medicare arrangements. The table below is for Medicare-ineligible patients / overseas visitors and selected charges listed by St Vincent’s Hospital Melbourne.

Service or charge Fee listed by St Vincent’s Practical note
Emergency Department attendance: facility fee and treatment $600.00 Medicare-ineligible fee schedule effective March 2025.
Emergency Department Short Stay accommodation $1,380.00 Charged for short stay accommodation where applicable.
Medical inpatient accommodation, per day $1,610.00 Admission fees are charged per day.
Surgical inpatient accommodation, per day $1,840.00 Confirm whether extra diagnostic, prosthesis, pharmacy or other costs apply.
Advanced surgical accommodation, per day $2,300.00 Ask for a current estimate before planned treatment.
Rehabilitation and psychiatric accommodation, per day $1,725.00 Charged per day where applicable.
Coronary Care Unit, per night $3,220.00 Confirm insurer coverage if not Medicare eligible.
Intensive Care Unit, per night $4,945.00 High-cost care area; ask about payment and insurance early.
Dialysis and chemotherapy, per day $1,610.00 High-cost drugs may incur additional costs.
Hospital in the Home, per day $690.00 Applies to Medicare-ineligible schedule where relevant.
Standard outpatient consultation, in person or telehealth $385.25 Outpatient services are charged per attendance.
Allied Health, in person or telehealth $201.25 Confirm whether the appointment is billable before attending.
Interpreter fee $138.00-$575.00 Listed under Medicare-ineligible fee schedule.
Medical imaging CMBS + 15% Ask whether imaging is public, private or separately billed.
Pathology CMBS + 15% Confirm if additional tests are required.
Administration fee for additional paperwork $20.00-$100.00 Applies where extra paperwork processing is needed.
Payment note: St Vincent’s says full payment is expected before admission to hospital for scheduled elective treatment or outpatient services, and before discharge for Emergency presentations or emergency admissions. If you have travel insurance, you may need to pay upfront and claim from your insurer.

Preparing for hospital, surgery and day procedures

Planned admission

  • Unless admitted via Emergency, you should receive a phone call or letter telling you when to come to hospital.
  • Confirm your booking when asked. St Vincent’s says heavy demand means unconfirmed admission dates may be cancelled.
  • If you are having surgery, you will most likely come to hospital on the day of surgery.
  • The day before surgery, the hospital may call to tell you arrival time, where to come and further instructions.
  • You may be asked to attend a pre-admission clinic before surgery.

What to bring for admission

  • Medicare card
  • Pension card
  • Health fund membership details
  • Health Care Card, if eligible
  • WorkCover or road accident claim number and insurance details if relevant
  • Veterans’ Card, if applicable
  • Current X-rays
  • Pyjamas or night gown, dressing gown and non-slip supportive shoes/slippers
  • Toiletries, medicines, comfortable clothes and small money for television/telephone

Day patient instructions

Day procedure item Instruction listed by St Vincent’s
Before procedure Follow the instructions in letters from waitlist officers. If your condition changes, contact waitlist officers.
Smoking Do not smoke for at least 12 hours before a procedure.
Medication questions Phone the Nurse in Charge on (03) 9288 4414 about medicines to take on procedure day.
Fasting before midday procedure Do not eat or drink after midnight the night before.
Fasting after midday procedure Do not eat or drink after 6:00am that day.
Diabetes If you have not received diabetes-specific instructions, phone the Nurse in Charge on (03) 9288 4414.
Going home You need an adult to accompany you home by car or taxi. Your day procedure may be cancelled if suitable transport home is not arranged. You cannot take public transport home after discharge.
If late Phone (03) 9288 4424. Day Procedure Centre is open 6:30am to 6:00pm, Monday to Friday.
After procedure for 24 hours Do not work, drive, operate machinery, exercise, drink alcohol, take sedatives unless prescribed, sign important legal documents or engage in social activities.
Post-discharge difficulty Call Emergency on (03) 9288 4365 if you have difficulties after leaving.

Interpreter, accessibility, Aboriginal liaison and patient support

Interpreter and communication support

  • Request an interpreter before the appointment where possible.
  • Ask your GP or referring doctor to include interpreter requirements in the referral.
  • Specialist Clinics contact can help with appointment-related interpreter needs.
  • Auslan and speech support may be arranged through staff when needed.

Patient support contacts

Questions to ask before visiting St Vincent’s Hospital Melbourne

For appointments

  • “Is my appointment in Building D at 35 Victoria Parade or another building?”
  • “Do I need a current GP or doctor referral?”
  • “Should I bring test results, X-rays, CT, ultrasound or MRI images?”
  • “Will I need blood tests, imaging or another clinic on the same day?”
  • “Is an interpreter already booked for my appointment?”
  • “What should I do if I cannot attend this week?”

For travel, cost and visiting

  • “Should I use Parking 1, Parking 2, drop-off at Building D or public transport?”
  • “Am I eligible for pensioner or hardship parking concession?”
  • “Is the patient in a ward with normal visiting hours or an exception area?”
  • “Can I bring food or a personal electrical appliance?”
  • “If I do not have Medicare, what fee applies before treatment or discharge?”
  • “Can Aboriginal liaison, accommodation help, Auslan or speech support be arranged?”

St Vincent’s Hospital Melbourne FAQs

What is the address of St Vincent’s Hospital Melbourne?

St Vincent’s Hospital Melbourne is located at 41 Victoria Parade, Fitzroy VIC 3065, Australia.

What is the main phone number for St Vincent’s Hospital Melbourne?

The main switchboard phone number for St Vincent’s Hospital Melbourne is (03) 9231 2211.

Where is the St Vincent’s Emergency Department entrance?

St Vincent’s Emergency Department is at 41 Victoria Parade, Fitzroy. The Emergency Department entrance is via Princes Street.

How do I contact St Vincent’s Specialist Clinics?

St Vincent’s Specialist Clinics can be contacted on (03) 9231 3475 between 9:00am and 4:00pm weekdays, or by email at svhm.specialistclinics@svha.org.au.

Where are St Vincent’s Specialist Clinics located?

St Vincent’s Specialist Clinics are located in Building D, 35 Victoria Parade, Fitzroy.

Do I need a referral for St Vincent’s Specialist Clinics?

Yes. St Vincent’s says you need a referral from your GP or another doctor to attend Specialist Clinics.

What are St Vincent’s Hospital Melbourne visiting hours?

From Monday 4 May 2026, standard Fitzroy campus ward visiting hours are 11:00am to 8:00pm, 7 days a week. Emergency, ICU, Mental Health AIS and some specialty areas have different rules.

How much is parking at St Vincent’s Hospital Melbourne?

From 1 July 2026, weekday visitor parking is listed from $12 for 0 to 1 hour up to a $32 maximum for 6 or more hours. Weekend and public holiday parking is listed from $6 for 0 to 1 hour up to a $15 maximum for 2 or more hours.

Does St Vincent’s Hospital Melbourne have interpreter services?

Yes. St Vincent’s can arrange interpreter support. Request an interpreter when booking, through your referring doctor, or through hospital staff as early as possible.

What should I bring to a Specialist Clinics appointment?

Bring your appointment letter, Medicare card, current medications, relevant test results or X-rays, your GP contact details and questions you want to ask the specialist.

Source and update note

This guide is based on official St Vincent’s Hospital Melbourne pages for contact details, Emergency Department, Specialist Clinics, appointment changes, referral guidance, visitor parking, public transport, visiting hours, Patient Engagement App, preparing for hospital, day patients and Medicare-ineligible costs. Hospital phone numbers, parking fees, visiting hours, clinic days, app availability, Medicare-ineligible charges and campus access can change, so confirm appointment-specific or urgent details directly with St Vincent’s Hospital Melbourne before travelling.

This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.

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