Mater Private Hospital Brisbane location, private emergency, parking and appointment help
Mater Private Hospital Brisbane South Brisbane is located at 301 Vulture Street, South Brisbane QLD 4101. This guide gives patients, carers and visitors the useful details in one place: address, phone numbers, preadmission contact, private emergency access, parking fees, visiting hours, services, facilities, patient portal and what to confirm before travelling.
The aim is simple: help you call the right number, enter the right building, understand the private emergency pathway, plan parking, check billing risk and prepare documents before your hospital visit.
Fast answer: address, phone numbers and what to do first
Main location
Mater Private Hospital Brisbane
301 Vulture Street, South Brisbane QLD 4101
Main general enquiries: 07 3163 8111
Hospital reception
Reception phone
Use this for hospital reception, patient location, arrival and general reception questions.
Private Emergency
Private Emergency Care Centre
Location: 301 Vulture Street, South Brisbane QLD 4101.
| User need | Best action | Useful detail |
|---|---|---|
| Life-threatening emergency | Call 000 | Use 000 for chest pain, stroke symptoms, severe breathing difficulty, collapse, severe bleeding, major injury or any life-threatening situation. |
| Private emergency care | Call 07 3163 1000 | Mater lists the Private Emergency Care Centre at 301 Vulture Street and describes it as open 24 hours a day, 7 days a week. |
| Hospital reception | Call 07 3163 1255 | Useful for reception-level questions before arriving or when trying to reach a patient area. |
| Preadmission clinic | Call 07 3163 3740 | Use this if you have preadmission, paperwork, arrival or procedure-preparation questions. |
| General switchboard | Call 07 3163 8111 | Mater also lists 07 3098 8111 for patient/general enquiries on the hospital page. |
| Update records / privacy office | Call 07 3163 2666 | Use for registered details such as name, address, GP, Medicare card, copies of patient records and medical reports. |
| Patient Portal technical support | Call 1800 228 470 | For South East Queensland patient portal help such as locked accounts and password resets. |
| Parking enquiries | Call 07 3163 6925 | Use for Mater South Brisbane car park questions. |
Mater Private Hospital Brisbane map and South Brisbane location
The main address is 301 Vulture Street, South Brisbane QLD 4101. Use the map for general directions, then check your admission instructions, doctor’s letter or Mater appointment details for the exact reception desk, ward, theatre admission point, emergency entrance or clinic location.
Main South Brisbane site vs Annerley Road rehabilitation campus
| Mater site | Address | Phone | Use this location for |
|---|---|---|---|
| Mater Private Hospital Brisbane | 301 Vulture Street, South Brisbane QLD 4101 | 07 3163 8111 | Main private hospital, 24-hour private emergency, operating theatres, inpatient services, specialist services, pharmacy, Queensland X-Ray and private hospital admissions. |
| Mater Private Hospital Brisbane Annerley Road Campus | 41 Annerley Road, corner of Clarence Street, South Brisbane QLD 4101 | 07 3163 1600 / 07 3163 2747 | Rehabilitation and acute care support. Mater describes this campus as a 48-bed rehabilitation and acute care service linked to the main private hospital. |
Private Emergency Care Centre: phone, access and fee reminder
Mater’s Private Emergency Care Centre is a private emergency centre at 301 Vulture Street, South Brisbane. Mater describes it as open 24 hours a day, 7 days a week, run by emergency doctors and nurses, and able to treat patients who self-present or are referred by a GP or specialist.
Private Emergency contact
- Phone: 07 3163 1000
- Location: 301 Vulture Street, South Brisbane QLD 4101
- Open: 24 hours a day, 7 days a week
- Mater describes the centre as fee-for-service.
Services linked to urgent private care
- Emergency doctors and nurses
- Onsite specialists access
- X-ray access
- Mater Private CardioVascular Unit access
- Pathology access
- Hospital admission if further tests or theatre procedure are needed
Preadmission, appointments, patient portal and what to check before arrival
Preadmission clinic
Phone: 07 3163 3740
Call if you need help with preadmission steps, arrival instructions, forms or procedure preparation.
Mater Patient Portal
Mater’s patient portal lets patients manage hospital admission through a secure self-service page, update information and submit pre-admission forms before coming to hospital.
Technical support: 1800 228 470
| Before you go | Why it matters | Who to contact |
|---|---|---|
| Confirm admission time | Your requested arrival time may not be the surgery/procedure time; it can allow for pre-operative checks. | Preadmission clinic or doctor’s rooms. |
| Complete preadmission forms | Mater Patient Portal can reduce paperwork and help the hospital prepare your admission. | Patient Portal / preadmission team. |
| Check health fund cover | Private patients should confirm excess, co-payment, exclusions, prosthesis cover and possible out-of-pocket fees. | Your health fund and admitting doctor’s rooms. |
| Ask where to arrive | Mater South Brisbane has multiple buildings, car parks and entrances. | Hospital reception, preadmission clinic or appointment letter. |
| Ask about imaging fees | Queensland X-Ray is a separate entity, and imaging may involve separate private fees or gap payments. | Queensland X-Ray or your health fund. |
| Ask about emergency fees | Mater Private Emergency Care Centre is fee-for-service. | Private Emergency Care Centre. |
Hospital services, facilities and what patients can access
Mater describes the hospital as a private hospital with 363 beds, 10 operating theatres, a 24-hour private emergency service and more than 35 specialised clinical services. The table below turns the official service/facility information into a practical patient checklist.
| Area | Available information | Patient action |
|---|---|---|
| Operating theatres | Mater lists 10 operating theatres at Mater Private Hospital Brisbane. | Confirm admission time, fasting, medication instructions and theatre paperwork with your doctor or preadmission team. |
| Private Emergency Care Centre | 24-hour private emergency service at 301 Vulture Street. | Call 07 3163 1000 for private emergency centre questions; call 000 for life-threatening emergency. |
| Specialised clinical services | Mater states the hospital has over 35 specialised clinical services. | Use Mater’s specialist/service pages or doctor referral instructions to confirm the exact clinic or treatment pathway. |
| Cardiology / cardiovascular | Mater lists cardiology and private cardiovascular-related support, with emergency care able to access Mater Private CardioVascular Unit if needed. | Confirm cardiology appointment location and possible test fees before attending. |
| Cancer services | Mater lists cancer services among hospital service areas. | Ask about appointment location, infusion/day treatment timing, parking and support person rules. |
| Allied Health | Mater lists Allied Health as a service area; Annerley Road rehabilitation also includes physiotherapy, occupational therapy and speech therapy support. | Check whether your appointment is inpatient, outpatient or rehabilitation-related. |
| Aboriginal and Torres Strait Islander Liaison Service | Listed as one of the Mater Private Hospital Brisbane services. | Ask hospital staff if liaison support would help with cultural, communication or care coordination needs. |
| Queensland X-Ray | Queensland X-Ray provides imaging services and is separate from the hospital. | For imaging appointment questions, call 07 3840 6200. |
| Mater Pharmacy | Mater lists Mater Pharmacy as a facility. | Ask before discharge if you need medicines, scripts, supply instructions or payment details. |
| Interpreter Service | Mater lists Interpreter Service as a facility. | Ask early if you or a family member needs language support. |
| Chapel / pastoral support | Mater lists Chapel among hospital facilities. | Ask reception or ward staff for chapel location or pastoral care support. |
| Accommodation | Mater lists Accommodation as a facility area. | Ask the hospital or ward if patient/family accommodation support is relevant to your stay. |
| Electronic devices | Mater lists electronic device guidance among its hospital facilities. | Ask ward staff about charging, Wi-Fi, device use and safety restrictions. |
| Room service and bedside entertainment | Mater describes award-winning room service and touch-screen bedside entertainment with movies, television, internet and music on demand. | Ask the ward about current availability and any patient-specific restrictions. |
Visiting hours, rest period and visitor planning
| General visiting hours | Mater encourages family and friends to visit between 8:00am and 8:00pm, seven days a week. |
|---|---|
| Rest period | Mater promotes a patient rest period between 1:00pm and 3:00pm. |
| Before visiting | Call the hospital or patient’s ward if the patient is in critical care, recovering from procedure, or has specific infection-control or rest needs. |
| Best visitor approach | Keep visits short during recovery, check whether flowers/food are allowed, and do not visit if unwell. |
Parking near Mater Private Hospital Brisbane South Brisbane
Mater lists several South Brisbane car parks around the hospital precinct. The closest option depends on your admission point, appointment building, emergency visit or ward location. Mater’s parking enquiries number is 07 3163 6925.
| Car park | Address / access | Clearance | Helpful note |
|---|---|---|---|
| Mater Medical Centre Car Park P3 | 301 Vulture Street, South Brisbane QLD 4101 | 2.0m | Useful for Vulture Street access; confirm best entry for your appointment or admission point. |
| Mater Hill West Car Park P4 | 570 Stanley Street, South Brisbane QLD 4101. Access via Stanley Street and Water Street. | 2.1m | Mater says P4 has patient dedicated parking, a connection to major clinical facilities, customer service booth and volunteer support desk. |
| Mater Hill East Car Park P4 | Water Street, South Brisbane QLD 4101 | 2.3m | Useful for the Mater Hill precinct; check signs on arrival. |
| Hancock Street Car Park P1 | Raymond Terrace, South Brisbane QLD 4101 | 2.25m | Another South Brisbane Mater precinct parking option. |
Mater South Brisbane car park rates
| Period or part thereof | Price incl. GST |
|---|---|
| Under 20 minutes | $0.00 |
| 20 minutes to 1 hour | $13.00 |
| 1 to 1.5 hours | $20.00 |
| 1.5 to 2 hours | $22.00 |
| 2 to 3 hours | $25.00 |
| 3 to 4 hours | $27.00 |
| 4 to 5 hours | $28.00 |
| 5 to 7 hours | $29.00 |
| More than 7 hours | $38.00 |
| Public motorbike | $10.00, available from booth |
| Day pass, multi exit | $38.00, available from booth |
| Multi day passes, 3 or 5 days | $75.00 to $120.00, available from booth |
| Lost ticket fee | $45.00, available from booth |
Billing, private health insurance and fee questions
Mater Private Hospital Brisbane is a private hospital. Healthdirect lists the hospital service as appointment-needed and mixed billing, with bulk billing available with conditions and fees may apply. Because private hospital costs depend on your doctor, health fund, procedure, imaging, pharmacy, emergency care and admission type, the safest step is to confirm costs before arrival.
| Cost area | What to ask | Who to ask |
|---|---|---|
| Private hospital admission | Is my procedure covered? Is there an excess, co-payment, exclusion or waiting period? | Your health fund and doctor’s rooms. |
| Doctor / specialist fees | What is the surgeon, anaesthetist, physician or assistant fee? Is there a known gap? | Your specialist’s rooms. |
| Private Emergency Care Centre | What private emergency fee applies, and can any part be claimed? | Private Emergency Care Centre. |
| Queensland X-Ray | Will imaging be billed separately? Is there a Medicare or private health fund rebate? | Queensland X-Ray on 07 3840 6200. |
| Pharmacy / discharge medicines | Will medicines be supplied on discharge, and what will they cost? | Ward staff, Mater Pharmacy or your health fund. |
| Parking | Will I need a day pass or multi-day pass? | Parking booth / parking enquiries. |
What to bring for admission, emergency or appointment
Documents and payment details
- Admission letter, appointment details or doctor’s referral
- Medicare card
- Private health insurance card and membership details
- Photo ID
- Concession or DVA card if relevant
- WorkCover or accident claim details if relevant
- Payment method for parking, pharmacy, emergency fee or gap payments
- Contact details for next of kin or support person
Health and stay items
- Current medication list and medicines in original packaging if requested
- Allergy information
- Recent scans, pathology results or specialist letters if requested
- Glasses, hearing aids, dentures, mobility aids or CPAP if relevant
- Comfortable clothing and footwear
- Phone charger
- Small overnight bag if staying
- Leave valuables at home where possible
Questions to ask before travelling to Mater Private Hospital Brisbane
For hospital admission
- “What time should I arrive, and is that my admission time or procedure time?”
- “Which entrance, building, floor and reception desk should I use?”
- “Do I need to complete the Mater Patient Portal before arriving?”
- “Do I need to fast, stop any medicines, or bring test results?”
- “Can a support person come with me?”
For costs and parking
- “Is my hospital admission fully covered by my health fund?”
- “Will there be a known gap, excess or co-payment?”
- “Is imaging, pathology, pharmacy or emergency care billed separately?”
- “Which car park should I use for my admission area?”
- “Should I buy a day pass or multi-day parking pass?”
Official Mater links for contact, parking, specialists and patient forms
| Need | Official link |
|---|---|
| Main hospital page | Mater Private Hospital Brisbane official page |
| All Mater hospitals list | Mater hospitals directory |
| Contact numbers and preadmission | Mater South East Queensland contact page |
| Private Emergency Care Centre | Mater Private Emergency Department Brisbane |
| Parking locations and costs | Mater parking locations and costs |
| Patient Portal | Mater Patient Portal |
| Find a specialist | Mater specialists directory |
| Annerley Road Campus | Mater Private Hospital Brisbane Annerley Road Campus |
| Queensland X-Ray | Queensland X-Ray official website |
More Australian hospital contact guides
For users comparing hospital contact pages, these related guides may also help:
Mater Private Hospital Brisbane South Brisbane FAQs
What is the address of Mater Private Hospital Brisbane?
Mater Private Hospital Brisbane is located at 301 Vulture Street, South Brisbane QLD 4101, Australia.
What is the main phone number for Mater Private Hospital Brisbane?
Mater lists patient/general enquiries for Mater Private Hospital Brisbane as 07 3163 8111 and 07 3098 8111. Mater’s South East Queensland contact page also lists hospital reception as 07 3163 1255.
Does Mater Private Hospital Brisbane have a private emergency department?
Yes. Mater Private Emergency Care Centre is located at 301 Vulture Street, South Brisbane QLD 4101 and can be contacted on 07 3163 1000. For life-threatening emergencies, call 000.
Is Mater Private Emergency open 24 hours?
Mater describes the Private Emergency Care Centre as open 24 hours a day, 7 days a week.
What is the Mater Private Hospital Brisbane preadmission clinic phone number?
The Mater Private Hospital Brisbane preadmission clinic phone number is 07 3163 3740.
What are the visiting hours at Mater Private Hospital Brisbane?
Mater encourages family and friends to visit patients between 8:00am and 8:00pm, seven days a week. Mater promotes a patient rest period between 1:00pm and 3:00pm.
Where can I park for Mater Private Hospital Brisbane?
Parking options around the South Brisbane Mater precinct include Mater Medical Centre Car Park P3 at 301 Vulture Street, Mater Hill West Car Park P4 at 570 Stanley Street, Mater Hill East Car Park P4 at Water Street, and Hancock Street Car Park P1 at Raymond Terrace.
How much is parking at Mater South Brisbane?
Mater’s listed South Brisbane parking rates start with under 20 minutes free, then $13 for 20 minutes to 1 hour, $20 for 1 to 1.5 hours, and $38 for more than 7 hours. Day pass and multi-day pass options may be available from the booth.
Does Mater Private Hospital Brisbane require an appointment?
Healthdirect lists appointment needed for the Mater Private Hospital Brisbane hospital service. For planned admission, use the Mater Patient Portal or contact the preadmission clinic or your doctor’s rooms.
Is Mater Private Hospital Brisbane bulk billed?
Healthdirect lists the service as mixed billing and says bulk billing may be available with conditions and fees may apply. Because this is a private hospital, patients should confirm costs with Mater, their doctor and their private health fund before attending.
Source and update note
This page is based on official Mater pages for Mater Private Hospital Brisbane, Mater South East Queensland contact numbers, Mater parking locations and costs, Mater Private Emergency Care Centre, Mater Patient Portal and Healthdirect service listing information. Phone numbers, visitor rules, parking prices, billing rules and service availability can change, so confirm personal or urgent details directly with Mater before travelling.
This page is an informational hospital guide only. It does not provide medical advice, diagnosis or treatment recommendations.